I decided to clean my 20-bar stainless steel barista coffee espresso machine and made a mistake when reassembling the unit. The result was a poor taste coffee with no froth. A morning coffee is import... Mehr ansehen
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Das sagen Bewerter
If you dont value your money, then buy all their products. No post purchase assistance. They were unable to provide ide a replacement part and denied replacing the product to. All they have is apologi... Mehr ansehen
Unternehmen hat geantwortet
Purchased the GEEPAS Electric Bug Killer UV Light Fly Zapper for indoor use. It’s chemical-free and works well for flies, mosquitoes, moths and other flying insects. It was easy to order and arri... Mehr ansehen
Unternehmen hat geantwortet
I purchased a Rotating steam cleaner earlier this year and fortunately registered the 2 yr guarantee The until failed and needed to be replaced and the agent I dealt with was very helpful and laid o... Mehr ansehen
Unternehmensdetails
- Fachgeschäft für Haushaltsgeräte
- Fachhandel für Arbeitsplatten
- Großhändler für Elektrogeräte
- Elektronikunternehmen
- Fachhandel für Küchenbedarf
- Staubsaugergeschäft
Vom Unternehmen geschrieben
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Kontaktinformationen
Vereinigtes Königreich
- geepas.co.uk
3,8
Gut
3678 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
I decided to clean my 20-bar stainless…
I decided to clean my 20-bar stainless steel barista coffee espresso machine and made a mistake when reassembling the unit. The result was a poor taste coffee with no froth. A morning coffee is important to me! I sent an email to Geepas and had a reply within an hour asking to send a video of the problem. The Geepas team resolved the problem and I am most impressed with the support service. Well done and thank you. Stuart North Wales.
14. August 2026
Bewertung ohne vorherige Einladung
You took my order and payment then…
You took my order and payment then cancelled saying you could no longer deliver. Very disappointing experience as I would have expected you to have a live dynamic stock system that would only take orders if items were available.
Appreciate the money has now been refunded, but as an experience raising expectation, then letting me down it can only rate as a one.
For those looking at this comment, it is obviously not a reflection on the product quality as I’ve been unable to assess this
10. August 2026
I purchased a Rotating steam cleaner…
I purchased a Rotating steam cleaner earlier this year and fortunately registered the 2 yr guarantee
The until failed and needed to be replaced and the agent I dealt with was very helpful and laid out the process for returning and replacing the cleaner.
Both the return and replacement went smoothly, and I am hopeful that the new machine will last longer than the last one.
29. Juli 2026
Bewertung ohne vorherige Einladung
Excellent service,great products
Excellent service,great products, fast efficient delivery.
9. August 2026
If you dont value your money, then buy their product.
If you dont value your money, then buy all their products. No post purchase assistance. They were unable to provide ide a replacement part and denied replacing the product to. All they have is apologises. If you are alright with accepting apologises than getting product support then this is the right company for you. One of the most irresponsible company i have ever dealt with. Kept me waiting for more than 3months and failed to provide replacement parts.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi JA,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.
Kind regards,
Geepas Customer Support
Antwort von Geepas UK
Hi Aigars,
Thank you for your wonderful feedback.
We're delighted to hear that you're happy with your purchase and that the product is performing as expected. Your satisfaction means a great deal to us, and we truly appreciate your support.
Kind regards,
Geepas Customer Support
Customer service is good and…
Customer service is good and understandable. Assure me if they have stock available, they will send me a replacement.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi louie ,
Thank you for your positive feedback.
We're pleased to hear that you found our customer service helpful and understanding. We truly appreciate your patience and support, and we're glad we could provide a suitable solution.
Kind regards,
Geepas Customer Support
I brought mixer in 2025 .its working…
I brought mixer in 2025 .its working very well .very good choice Asian food preparations.
I got. Problem with small jar but I got immediate response from feels and replaced jar with new one ,thank you.
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Keerthi ,
Thank you for your wonderful feedback.
We're delighted to hear that you're enjoying your mixer and that it has been a great choice for your cooking needs. We're also pleased that our team was able to assist you promptly with the jar replacement.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Antwort von Geepas UK
Hi Dasharatham ,
We're sorry to hear that your experience did not meet expectations. We aim to dispatch eligible orders as quickly as possible, with many orders placed before our daily cut-off arriving the next working day. However, delivery timeframes remain subject to courier operations and can occasionally be affected by factors outside of our control.
We would be happy to review your order and investigate any concerns regarding tracking or delivery. Please contact our customer service team with your order details. You can reach us via our email support@geepas.co.uk.
Kind regards,
Geepas Customer Support
Now a happy customer......
I wrote a review in July as my experience with Geepas hadn't been a great experience. Since writing the review they have made contact and have dealt with my complaint. I have now received my items, which are brilliant. Thank you to Sreya for picking up the complaint and dealing with it. Now a happy customer :-)
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Di,
Thank you for updating your review and for giving us the opportunity to resolve the issue.
We're delighted to hear that you have now received your items and are happy with your purchase. Your kind words and support mean a great deal to us, and we truly appreciate your patience and understanding.
Kind regards,
Geepas Customer Support
Antwort von Geepas UK
Hi William,
Thank you for your feedback.
We're sorry to hear that the product did not meet your expectations. We appreciate you sharing your experience, as your feedback helps us improve our products and services.
Kind regards,
Geepas Customer Support
Good service
My rice cooker broke not even six months after purchase but the team did supply me with a replacement very swiftly. The customer service was kind and responsive. Especially Sreya MS.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Celeste ,
Thank you for your wonderful feedback.
We're pleased to hear that our team was able to assist you promptly and provide a suitable resolution. Your kind words about our customer service mean a great deal to us.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Antwort von Geepas UK
Hi Pamela ,
We sincerely apologise for the delay and inconvenience caused.
One of our customer service agents is actively working on your case and is doing their best to find a suitable solution as quickly as possible.
We truly appreciate your patience and understanding.
Kind regards,
Geepas Customer Support
Hi I wrote to GEEPAS to order a spare…
Hi I wrote to GEEPAS to order a spare part ( grater ) that had been lost for my food processor . They sent me the part which worked exactly as it should . They have a very helpful customer service team . I’m very pleased with the performance of my GEEPAS food processor so was very glad to get the spare part . Thank you
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Morag ,
Thank you for your wonderful feedback.
We're delighted to hear that our team was able to help with the replacement grater and that you're pleased with your food processor. It's great to know that everything is working well again.
We truly appreciate your kind words and continued support.
Kind regards,
Geepas Customer Support
look great I like it
5. August 2026
Antwort von Geepas UK
Hi JG Diara,
Thank you for your positive feedback.
We're delighted to hear that you're happy with your purchase. We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Antwort von Geepas UK
Hi Shah,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.
Kind regards,
Geepas Customer Support
Great value
Great value. The the grey microwave kettle and toaster which is now in my new fitted kitchen. Highly recommend.
30. Juli 2026
Antwort von Geepas UK
Hi Jan Isbell,
Thank you for your wonderful feedback!
We're delighted to hear that you're happy with your purchase and found our products to be great value for money. Your recommendation means a lot to us, and we truly appreciate your support.
Kind regards,
Geepas Customer Support
Best ever experience n best ever…
Best ever experience n best ever customer care
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Fahad,
Thank you for your fantastic feedback!
We're delighted to hear that you had such a positive experience with our customer service team. Your kind words mean a lot to us and motivate us to continue providing the best possible support.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Geepas Customer Support
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