I can honestly say that was the best carpet that I have ever bought. Excellent material beautiful design it made my living room look spacious and homey
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Beautiful soft rugs with a Christmas flare! Secure on floor- one rug (5 x 7)hard to get packaging wrinkle lines out; trying vacuum- that's the only disappointment. My runners were perfect!!!
Very easy to use customer service. My rug arrived quickly and in perfect condition. I'm excited about how well a pet friendly, washable rug holds up. It is backed with excellent non stick material and... Mehr ansehen
I ordered a rug that was advertised by LaHome, but the item I received was from a completely different company. The product is not as pictured—the size, material, quality, and overall appearance are... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
GENIMO was born when art met everyday life. At an exhibition, our founder saw people hesitate to step on a textile masterpiece—and asked: Why can’t beauty be lived in? Today, we craft rugs where artistry meets resilience, because true elegance isn’t fragile—it’s made for life. Today, we stay true to that vision, refining every rug for enduring beauty and resilience. Because true elegance shouldn’t demand caution—it should invite comfort.
Kontaktinformationen
92 Corporate Park ste c204, 92606, Irvine, Vereinigte Staaten
- +14016483186
- service@genimorugs.com
- genimorugs.com
4,2
Gut
50 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The rugs came quickly and they are…
The rugs came quickly and they are lovely. I had ordered a rug previous to the ones I received, and realized I had mis-measured. Genimo was wonderful in quickly allowing me to cancel that order. I will definitely use this company again.
25. Februar 2026
Good customer service even tho I had to…
Good customer service even tho I had to return the rug. Thanks!
30. Jänner 2026
Woodland Themed Rug
Nice sized rug with vibrant colors and design at a fair price. It’s placed in our new born son’s nursery.
30. Jänner 2026
This is my second order
This is my second order. These rugs are great. Love that I can wash them. They also look great
30. Jänner 2026
Disappointed …
I waited a few weeks and the wrong rug was shipped to me. Quality is not good either so I won’t keep it.
5. Jänner 2026
Antwort von Genimorugs
Hi dear,
Thank you for sharing your feedback. We’re sorry to hear that this was your experience.
Shipping the wrong item is not what we aim for, and we take this seriously. Our team has already reached out to request photos of the received rug so we can verify the issue and resolve it properly. Once confirmed, we will ensure an appropriate solution is provided.
Regarding quality, we understand that expectations can differ, and we always encourage customers to contact us directly at genimorugs@service.com, so we can review concerns and offer support or alternatives.
We value every customer’s experience and appreciate the opportunity to make things right.
Best,
GENIMO Service Team
Antwort von Genimorugs
Hi dear,
We’re sorry for the wait. Due to the New Year holiday period, there were delays with carrier operations, which affected delivery timelines for some orders. That’s why the package did not arrive as quickly as expected.
According to the latest tracking update, the order was successfully delivered on January 14. If you’re unable to locate it or need any help, please contact us directly at genimorugs@service.com and we’ll assist you right away.
Thank you for your understanding.
Best,
GENIMO Service Team
I am very disappointed with the rugs
I am very disappointed with the rugs, the red in the carpet is coming off on our socks and shoes
I would love to return them!
1. Dezember 2025
Christmas Magic
Beautiful soft rugs with a Christmas flare! Secure on floor- one rug (5 x 7)hard to get packaging wrinkle lines out; trying vacuum- that's the only disappointment. My runners were perfect!!!
24. November 2025
This rug truly checks all the boxes
This rug truly checks all the boxes! The colors are vibrant and beautiful, adding a perfect pop to any room. Its cozy design makes it a pleasure to walk on, and it’s incredibly practical with its washable, spill-resistant, and non-slip features. Whether you have kids, pets, or just want something easy to maintain.
5. November 2025
Very easy to order
Very easy to order. The product was exactly as described and was delivered in a week. I will definitely order again.
31. Oktober 2025
Antwort von Genimorugs
Hi dear,
We are so sorry that you are dissatisfied with your purchase!
We responded to your issue as soon as we received your email. If you have not received a reply from us, please check your inbox, including your spam folder.
We would also like to clarify your issue: The order shows that you purchased individually packaged runner mats, therefore no products were missing.
If you have any questions, please feel free to contact us at service@genimorugs.com
Best,
GENIMO Service Team
Love my new christmas rug!
Love my new rug! Perfect festive touch for my front porch! Great quality & quick shipping!
16. Oktober 2025
The rug’s shock absorbing and stain…
The rug’s shock absorbing and stain resistant features are amazing the colors are vibrant, and it’s easy to clean.
10. Oktober 2025
Beautiful and high-quality kitchen mats!
I’m so happy with these mats! They look absolutely beautiful in my kitchen — the design is fun and seasonal, and the quality is excellent. The material feels soft yet durable, and it’s very comfortable to stand on while cooking. Fast shipping and great customer service, too. Highly recommend! 🧡🎃
10. Oktober 2025
Absolutely Stunning & So Soft!
I couldn’t be happier with my Genimo runner! The quality is incredible — it’s so soft underfoot, beautifully made, and even more gorgeous in person than online. The texture and pattern instantly elevated our hallway and added that cozy, high-end look I was hoping for. Shipping was fast, packaging was neat, and the whole experience from start to finish was effortless. You can really tell they care about their customers and the craftsmanship of their rugs. Highly recommend to anyone looking to add warmth and style to their home.
1. Oktober 2025
I love my kitchen runner
I love my kitchen runner! It’s the perfect design and color for my home. I also love that the material is pet friendly. Would definitely buy again.
7. Oktober 2025
I have a rug by my front door
I have a rug by my front door, and it stays in place so well—it doesn't slide around! The quality is perfect, I really like it! Now I want a big one.
27. September 2025
Great customer service & fast shipping
24. September 2025
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