Gerrards Auction Rooms Bewertungen 

The small 7-inch silver mounted bladed item I won at the Gerrards arrived in a very poor condition with rusty and heavily pitted blade. Auction posted a picture the shiny sheathed item and failed to mention the blade condition. With buyer's premium at 24% I expected more attention to the lot's description. What is more, I have been overcharged nearly 500% of the actual shipping cost. While I was charged £24 for posting the item the actual cost was only £4.20 as per postal label at A5 jiffy bag.

I bought some ceramics in their last auction and they arrived as some of the best packed bits I've ever received. In fact they were so well wrapped, I had a struggle to get into them to start with.
First class service and I will be using the posting and packing service again, if I ever buy from them.

Absolutely delighted with the service provided by Gerrards Auction Rooms.
Great joy to be able to conduct my business in a straight forward hassle free manner.

I've just looked at the Gerrards website. Why are they posting photos which are reverse images? How are you supposed to judge an item if half of the photos are useless? If that's the level of their expertise I shall give them a miss.

would like to say a great friendly people they went out of their way for me massive thumbs up
big yes to buying from them again
thanks team

I recently purchased an item from Gerrards Auction and found them a very professional and user friendly team. The item was packed superbly and arrived safe and sound.
I cannot recommend these people highly enough and will definitely be back.

easy to contact - prompt to respond to enquiries - super fast and safe delivery - A+++

My first experience of buying online at auction. All very straightforward and worked well. The service following the auction was very prompt and the staff were very helpful with my 'newbie' questions. The goods arrived very quickly in perfect condition. No hesitation in recommending them.

Great Auction House very polite hard working staff. Always have substantial lots for sale , Good Auctioneer and easy to follow very clear . The staff are always very helpful and help to carry your goods to vehicle if needed

The range of goods is suitable for all and well presented and described . Never failed to buy from Gerrards a smashing Auction house.
Thank you

I wish other auction houses (in the main) would copy Gerrards business model. The experience was so much better - why? a) they don't overpack items saving on one's costs, b) do not pack in environmentally horrible styrofoam. It is seamless experience, by not outsourcing to a third party they can control matters better, saving on endless emails and delays. All of which matters. Auction houses have moved into a complete delivery situation not just the buying and selling model of old. Similar in other words to Amazon....

The item I bought was not what thet claimed. Refused a refund although they admitted to having described the item wrong.

I had not previously bought from Gerrards but was impressed with the courtesy and efficiency of their communications and in-house delivery service which ensured I received my items promptly.
A pleasure to do business with them.

Always a good professional service, and treated our goods with respect, and also great prices, so yes were very pleased, and would highly recommend.

Bought items from Gerrards several times with no issues very helpful staff and still has a low buyers premium compared to others.

Bought some Jewellery last month before xmas and received it as soon as i paid for it and in plenty of time for xmas, so Appreciated the service you provided on getting my items sent out to me so promptly, thank you.

Sold a few things with Gerrard’s and so far so good very pleased . Thanks Gerard’s.

Received my items very fast. I would highly recommend Gerrards auction rooms

Love this place, its always warm and inviting, always a pleasure experience, had a lovely cup of tea and cake in the cafe, service was very good and nice and clean. I'd Recommend.

Gerrards are a family orientated professional and friendly auction company. They keep you fully informed of proceedings before and after the auction . Included in the amenities is the cafeteria service.

Great Service- Gerrards helped me when my sister had to go into a care home. We had to sell my sister's belongings and Simon and Elizabeth were very helpful and professional. Thank you!! Would recommend.