For my post-op in-home knee replacement rehab, Luna was easy to work with from start to finish, which I really appreciated in my weakened, brain-fogged state. Dr. Anthony was excellent—experienced, sk... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Elizabeth is a very responsible therapist along with being very thorough on my therapy. Having someone as responsible as her these days is a true blessing.
My therapist Rob is wonderful. He is very knowledgeable and patient and is giving me the best treatment possible. He has given me a regimen of exercises to do based on my current situation. Luna is a... Mehr ansehen
They only care about collecting , discharge me with out telling me why kept telling me for weeks they were going send a new therapist never did I really depend on a therapist for my condition f... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At-home physical therapy.
Kontaktinformationen
6030 W. Oaks Blvd., Suite 210, 95765, Rocklin, Vereinigte Staaten
- 833-444-LUNA
- info@getluna.com
- getluna.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
OUTSTANDING IN-HOME PHYSICAL THERAPY
OUTSTANDING IN-HOME PHYSICAL THERAPY - MICHAEL IS EXCEPTIONAL
After total knee replacement surgery, finding the right physical therapist was incredibly important to me—and working with Michael at Luna Physical Therapy has been epic.
What stands out most is how well he understands his clients. I tend to push myself, and Michael picked up on that right away. He knows exactly when to progress exercises and by how much so I keep improving without becoming overwhelmed or overdoing it.
His approach is thoughtful and practical. The exercises are effective but simple enough that I can easily maintain the routine on my own between sessions, which has helped me stay consistent and see real progress.
Having in-home physical therapy through Luna has been priceless—no traffic, no waiting rooms, just focused one-on-one care in the comfort of my own home.
Michael is extremely knowledgeable, kind, and very intuitive about how to guide recovery. It’s clear he genuinely cares about his patients and their long-term success.
I highly recommend Luna, and if you’re lucky enough to be paired with Michael, you’ve hit the jackpot.
Be Aware
Be aware! Their communication lacks full transparancy around costs. If you are paying our of pocket and not billing insurance the cost is $125, but if you are still paying full cost and they are sharing this with your insurance, then it can be anywhere from $198 to $237, as it changes (based on if the PT educated you on an exericse or demonstrated an exercise). I found out the hard way when I was billed different amounts for three sessions. I am paying full price and my insurance is not covering any costs (I am not paying a copay, but paying toward my deductible) and since I was recommended to Luna by Kaiser, I gave them my policiy number. BIG MISTAKE. Instead of paying the $125 for out of pocket price, I am paying almost double that per session so that they can share this with my insurance company and it goes towards my high deductible. I wish there was more clarification on this, because I can't reverse it. Had I known, I would much rather have paid $125 per session rather than somewhere between $198-237 (or more) a session for 30-32 sessions to meet my deductible of $6500, when I could get a decent 20 sessions for $2,500 or 30 for $3750. You'd think when you don't have to pay for a building or staff to operate, it would be less cost. "The convieence of your own home" is pricey my friends. Disappointing. I want people to be aware of the trickery that I went through and to save your money if you aren't near meeting your deductible and insurance doesn't cover.

Antwort von Luna Physical Therapy
John is personable and enjoyable
John is personable and enjoyable. Knows when I need a break.
Ken has been very easy to work with and…
Ken has been very easy to work with and I appreciate that Luna PTs come to you!
My PT is really excellent
My PT is really excellent - and I’ve worked with a lot of PTs over the years. He’s prompt, has personality, pushes me hard because I want him to, and is very supportive. He and the company make scheduling easy.
This service is perfect
This service is perfect. I was paired with an excellent caring PT and the rest is seamless. Very happy with the program.
Total knee replacement
Dr. Quentin is top-tier he is very patient and understanding he takes the time to explain every nuance of pain and discomfort that I’m experiencing in a way that helps allay my fears.
I had a total knee replacement, which was very uncomfortable for me. Every day was a new day for me to feel a different type of pain and I was lost and concerned. Dr. Quentin explained everything to me and offered his phone number in case I had any further questions even after the visit was over this made me feel even more comfortable knowing that I had someone that was just a phone call away.
His exercises helped me get stronger day by day each session. I could tell that I was stronger and further along in the healing than I would have anticipated getting to without his assistance. He pushes me enough so that I know that it’s something I can do even if I may not want to do it. But now I want to because I see myself getting better and better and that means I’m closer to a level of comfort where I can actually get out and experience life again.
I was grateful for the experience that…
I was grateful for the experience that I had with Celina Shelton, who was a physical therapist with a company called Luna at home Physical Therapy. I have never experienced quite the high quality of care that Celina gave to me and my husband and now my granddaughter. What makes Celina stand out most is the intense interest in ensuring that each of our physical problems was remedied by her attention to detail in working with us. She went above and beyond by bringing outside items that she felt would help us at our own cost. She was so dedicated to our recovery that I considered her to be a lifelong friend and confidant. Anyone that is lucky enough to get Celina to be their therapist is going to be truly blessed. Glenna Randolph
Luna decided to add $7.50 for…
Luna decided to add $7.50 for meaningless, frivolous "concierge services" such as mileage for the therapist that the therapist does not receive among other "services" such as "weekend availability" but they never answer their phone. Luna pockets that money. If the patient refuses to pay, the cut him or her off regardless of whether they are Medicare. This is extortion.

Antwort von Luna Physical Therapy
Luna doesn’t provide timely therapy.
I went without much needed PT for a week because I couldn’t get Luna to send anyone out. I appealed to them several times to no avail. If you can use someone else do. When a therapist did come he was great but I only had two appointments with him because he was leaving for another job. My recovery has been delayed due to the lack of therapy. Luna is useless in my opinion. Find someone else.

Antwort von Luna Physical Therapy
exercises seem to be working

Antwort von Luna Physical Therapy
Excellent
Excellent, very skilled physical therapist!

Antwort von Luna Physical Therapy
Justin was a very knowledgeable…
Justin was a very knowledgeable therapist. He was very personable and helpful. He gave me several pages of exercises to continue doing.
If I need physical therapy again, I would like to see him again.
Luna was very organized and coordinated the visits well.

Antwort von Luna Physical Therapy
Ashley is extremely experienced and can…
Ashley is extremely experienced and can zero in on the problem quickly and efficiently.

Antwort von Luna Physical Therapy
The company is a person and she's just…
The company is a person and she's just fine

Antwort von Luna Physical Therapy
I have a very dependable thorough… therapist
I have a very dependable thorough therapist that is really trying to further my improvement and giving me exercises to help along with it

Antwort von Luna Physical Therapy
Just what I needed
I have been looking for a way to get physical therapy in a private setting as most physical therapist offices are group settings. I met Gray from Luna and he is exactly what I'm looking for. He's very patient and understanding and works with you at your pace. I don't mind doing the workouts or the exercises because of the way he presents it. And he usually has a joke when he comes to see me

Antwort von Luna Physical Therapy
They are really on the ball
They are really on the ball. My therapist, Harshil, is very helpful and informative.

Antwort von Luna Physical Therapy
Rick, my Physical Therapist
Rick, my therapist is excellent at what he does. He is extremely knowledgable and shows a concerted interest in helping his patients to heal.

Antwort von Luna Physical Therapy
Alex our Physical Therapist is…
Alex our Physical Therapist is outstanding! Luna has been great from the outset, and highly recommend them to all!

Antwort von Luna Physical Therapy
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







