Banner for Glass Openings

Glass Openings Bewertungen 

112
•
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Horrible company to deal with. Windows advertised as 2-3 weeks delivery. 5 weeks have passed with no update. Promised many call backs which never happened. Avoid at all costs.

Bewertet mit 5 von 5 Sternen

We recently bought bifold doors and windows and the service we received from them was amazing very helpful and informative. Have recommended their services to others. Highly recommend

Bewertet mit 5 von 5 Sternen

This company is the best Ive dealt with. From ordering to delivery seemless. The delivery drivers were fantastic going over and above what a delivery driver does , poor kitta had to unload a 5700mm... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The final delivered product is excellent with extremely good packaging. I also had a couple of very minor parts issues which were dealt with swiftly and politely.

Unternehmensdetails

  1. Türenhersteller
  2. auch in
  3. Hersteller von Aluminiumfenstern
  4. Lieferant von PVC-Fenstern

Über Glass Openings

Vom Unternehmen geschrieben

Glass Openings Logo

Certified manufacturer of Aluminium & UPVC Windows, Doors & Bifolds

- 10 Year Guarantee 🏆
- Fabricated in the UK 📍
- Nationwide Delivery 🚚


ALUMINIUM BIFOLDS DOORS WINDOWS

Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

112 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(112)

43 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The quality of the doors supplied by…

The quality of the doors supplied by Glass Openings is amazing. Including the builders fitting everyone has commented on the durability and finish. I’ve purchased 3 panel and 2 panel bifolds on separate occasions simply because they’re incredibly good value at a very reasonable price. Someone tried to break into my house recently and tried to gain access through the 3 panel bifolds. They used a shovel to prise between the folds and a crowbar to push between the render and the locking door.The glass took several impacts and didn’t break……..and no one managed to get in🙌…….I’ve just ordered new ones from Glass Openings…..regardless of areas that could be improved within the business……10/10 for supplying a product I can rely on!!!!…..thank you Glass Openings!

1. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Possibly the worst service I have ever…

Possibly the worst service I have ever received from a company clearly struggling after Covid. They admit their website is misleading. If you are happy to put up with not meeting delivery times, repeated cancellations and stroppy management when asked to rectify / help then fill your boots with this company. Otherwise I am sure the product is OK (not made by them btw_ but if you need any kind of help/after service/advice then avoid like the plague. A lot of money down the drain

14. Oktober 2021
Bewertung ohne vorherige Einladung
Glass Openings-Logo

Antwort von Glass Openings

Hi Jacki
We appreciate your feedback and apologies that you feel this way. Regarding your review we also have some feedback and would like to add the following;
1. You refused to send an email to our aftersales team who would have been able to assist you better with any after sales queries.
2. You contacted us today 14/10/2021 for the first time after you had received your doors (which was delivered on the 29/09/2021) because you were unable to find your own installer. Although we stated at the point of ordering we are a supply only company (which I would like to add, was not placed by yourself and our point of contact throughout the ordering and delivery process was another individual).
3. We have been transparent throughout the ordering and the delivery processes and your organisation was still happy to continue with the order knowing that we would only be supplying the doors.
4. We in fact manufacture all our doors and windows here in the UK at our UK factory where all our customers are more than welcome to come and view. I’m not sure on what basis you have received information that we don’t manufacture in the UK. All our sealed units are manufactured by our suppliers, like majority of the UK door manufacturers, we don’t manufacture glass.
Even based on your review, we are still unsure as to what your complaint is, as you did not clarify that there was a problem with the door but in fact was only angered by your frustration on not being able to find your own installer.

Bewertet mit 5 von 5 Sternen

Bespoke FrenchDoors.…

Ordered some bespoke French doors from glass openings, the ordering procedure was very easy, followed up by a confirmation phone call.the doors arrived approximately 5 weeks later. we'd decided to fit the doors ourselves & found the fitting reasonably easy, looks a great quality product made even better with the internal blinds. would definitely recommend.

7. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Product & Service @ Reasonable Price

Overall I have found all my dealings with Glass Openings to be excellent, the product has been of a high standard, service has been good and all at a reasonable price.

I have had some issues, but these can happen with any company and the key thing is how a company responds in my opinion. In all cases Class Openings have been quick to respond and take responsibility with out question.

I bought 3 windows and some french doors for a garden office and would definitely use them again.

18. Jänner 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent product good value for money

Excellent product good value for money, i liked that its all UK manufactered incl the glass. You have looked at the rest now buy the best. Would buy again as we are property developers.

17. Jänner 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This company is excellent

This company is excellent, great product and service. They are very helpful nothing is too much trouble, I dealt with Tania who was polite and very knowledgeable.
I liked them so much I purchased a window to match my bifold door, I have no issues giving a 5 star review.

24. November 2020
Bewertet mit 5 von 5 Sternen

Quality and style of product are a very…

Quality and style of product are a very high quality, we had a 2 door bio folding grey with integral grey blinds, ran into an issue when fitting but 1 phone call, Glass openings eager to help and so simple to resolve, absolutely love them, a quality product at a reasonable price

24. November 2020
Bewertet mit 4 von 5 Sternen

We are very pleased with the service and product

We are very pleased with the service we had from Glass Openings in the midst of the pandemic. The delivery window slipped a bit but understandable. The product is excellent quality and the sales process straight forward. Would certainly recommend them to friends and have done to family.

24. November 2020
Bewertet mit 2 von 5 Sternen

Bifold doors arrived damaged

My anthracite bifold doors arrived scratched, and the door frame was also missing paint and scratched through what looked like poor handlings the factory. Taken nearly 2 weeks to get a replacement and still not arrived. Meanwhile I have a hole in my house with the cold and damp coming through for 2 weeks. I’ve also lost out financially because I’m having to pay builders to fit/remove/fit and to also stand around all day waiting for doors to arrive that did not arrive. I would not use this company again

24. November 2020
Bewertung ohne vorherige Einladung
Glass Openings-Logo

Antwort von Glass Openings

Hi Zack
I’m sorry you felt that way. As per our terms and conditions (which are clearly stated on our website and guarantee documents) when you receive a door, and if there are any issues, you should not install the door. However, your fitters started installing the doors, then you had called to say that the door was the incorrect size for your opening and you needed a bigger door from the one that you had ordered, and then proceeded to say that the door you received was also ‘faulty’. We then received pictures of your door. In the pictures sent by yourself, the only places that there were damages, were the parts that you did not have any original packaging on.
Yet, we still gave you the benefit of the doubt, went against our company’s normal protocol, and did not come to collect the door for inspection, but instead went straight to production and began making you a replacement door. You then asked us if we could make your bespoke size door instead of the replacement door, but we said we could only fulfil a like for like door. Which meant you will receive the exact same door as a replacement with no ‘faults’.
Having explained to you on more than one occasion, that the doors and glass take 10 working days to actually complete and pass all QC testing, (this alone was fast tracked as our current lead time is 6weeks), you had agreed and were pleased with the fact you were getting a new door. I’m sorry you felt the need to leave a 2-star review, but we have tried our very best to accommodate you.
Many thanks,
Management

Bewertet mit 5 von 5 Sternen

Highly recommend

I was recommended by my builder to order my bifold doors from Glass Openings. Little worried as it’s a lot of money to pay on the internet for an item. I need not have been they were fantastic. So pleased with them. Would recommend you have the fitted blinds.Really lovely helpful polite staff. They came when they said they would. Thank you Glass Openings would highly recommend.

9. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely fantastic

Absolutely fantastic, was nervous about ordering off eBay but 2 sets of bi-fold doors arrived on time and great quality. Down loaded the installation manual from their website, easy to follow and easy to install. Well done team one happy customer!

4. Juli 2020
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

I bought and installed bi-fold doors…

I bought and installed bi-fold doors from Glass openings and they were great. All operating perfectly. But, unfortunately I was missing one of the door stay magnet backplates. I have requested several times for a replacement backplate, but I have had no reply to date!

23. Juni 2020
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr