Reasonable price with terrific service. Order delivered 2 days ahead of schedule during super-busy Christmas shopping rush, wow! Most of responses within hours despite US-Italy time difference,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Received my product very fast, bought 2 sneakers. Legit and new. Yes, the platform is new and they are testing lots of features (like you can only buy one product per order) but the core features are... Mehr ansehen
Unternehmen hat geantwortet
same experience as everyone else. they’re scammers. series of emails that my package is shipping yet it never comes. completely unreachable. should’ve checked trustpilot first. what gives? why do they... Mehr ansehen
Unternehmen hat geantwortet
Good merchandise and good price, but it was hard to find what I was looking for. The sort filters didn't really work (by brand), and the when I decided against something I had to go through the entir... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The First Luxury Social Shopping Network. Shop curated luxury fashion, watches, jewelry, interior and art from the world's best boutiques online at THE LIST.
Kontaktinformationen
New York City, Vereinigte Staaten
- +1 (845) 243-2550
- customercare@gothelist.com
- gothelist.com
4,0
Gut
181 Bewertungen
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Unfortunately I didn’t get my order it…
Unfortunately I didn’t get my order it was canceled they said it’s not available but still it’s showing that it’s available on the app and the website!!! And the payment wasn’t fully refunded
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Sara
We’re very sorry to hear about your experience — this is certainly not the level of service we aim to provide.
Your order was cancelled due to an inventory error, and we understand how frustrating it is to see the item still appearing as available on our app and website. Our team is already looking into this to ensure the listing is updated correctly.
Regarding your refund, it should have been issued in full. If any amount is missing or still pending, please contact our support team at customercare@gothelist.com with your order number so we can resolve this immediately.
Thank you for bringing this to our attention, and again, we sincerely apologise for the inconvenience caused. We’re committed to making this right for you.
THE LIST
Do not advertise items you do not have…
Do not advertise items you do not have !!!
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Richard
Thank you for your feedback. We’re very sorry for the frustration this has caused.
As a marketplace, our stock is supplied by multiple independent sellers, and items can occasionally sell at the same time in-store and online. In rare cases, this can result in an item appearing available when it has just been sold elsewhere.
We understand how disappointing this is, and we’re actively working with our sellers to improve real-time stock updates to prevent it from happening. If you still need assistance or would like help finding an alternative item, our support team is here to help.
Thank you for bringing this to our attention.
THE LIST
Good customer service
Good customer service, very helpful in getting returns organized.
16. Oktober 2025
Antwort von THE LIST
Hi Christina,
We’re really grateful and appreciate you taking the time to share your rating with us.
THE LIST
Antwort von THE LIST
Hi Tatiana!
Thanks for sharing your rating with us and the community!
THE LIST
They are going to be on top
Received my product very fast, bought 2 sneakers. Legit and new. Yes, the platform is new and they are testing lots of features (like you can only buy one product per order) but the core features are working great. Purchased, within some days got the tracking code and it came really fast. Support team answers you within a day with clarity, tracking works with the most famous companies like DHL and FedEx. Hope they get even better. Love their user interface.
6. August 2025
Antwort von THE LIST
Hi Gabe
Thank you so much for your fantastic review! 🙏 We’re thrilled to hear that you received your sneakers quickly and that you’re happy with the authenticity, support, and user experience. As you mentioned, we’re still fine-tuning some features, and feedback like yours really helps us grow and improve. We appreciate your trust and support, and we look forward to serving you again soon! 👟✨
THE LIST
Excellent customer service
Excellent customer service. Timely responses. Friendly staff.
30. Juli 2025
Antwort von THE LIST
Hi Marley!
Thanks for sharing your rating with us and the community.
THE LIST
Found answers to questions from…
Found answers to questions from dressmaker. Detailed and with photographs. Appreciate informative response.
22. Juli 2025
Antwort von THE LIST
Hi Sally,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
THE LIST
Antwort von THE LIST
Hi There!
Thank you for the 5-star!
THE LIST
A plesaure working with this company
A plesaure working with this company, I was a little dubios as the prices were so cheap but I am extremely happy with my new watch ( which was half the price anywhere else) and the customer services was also very good
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Stan
Thank you for your kind words. We’re honoured to be part of your fashion journey.
THE LIST
My First Order
This was my first order - I just found this company - and they are wonderful! I love The List! Excellence in every way!
29. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Scott
We truly appreciate your 5-star feedback. It’s a pleasure to serve customers with such refined taste.
THE LIST
I’ve told all my friends to get The List!
Purchase was easy and transparent, no hidden fees. Product was exactly what I was looking for, at substantial lower price and the seller delivered it lightning fast even though it was international! I will check the list before every designer purchase!
11. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Bella!
5 stars from you just made our day!
THE LIST
Timely and Reliable
I received my item in a very timely manner! I was so happy to find that The List had the dress I wanted in my size, since it was sold out everywhere else I was looking. I would definitely order from them again.
10. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Amelia,
Thanks for the glowing review! We're glad THE LIST delivered the quality you expected.
THE LIST
Pinko Purse
The purse arrived very quickly. It was perfect. I would purchase from The List again.
13. Mai 2025
Antwort von THE LIST
Hi Laura,
We truly appreciate the support! Your feedback means the world to us. 🧤
THE LIST
Great selection.
Great selection.
Purchased 2 items - alas, one was a size too small - & the other fit great - but arrived with a big stain. I received instructions re how to return the size-too-small pants - & did so; but I'm still waiting for instructions to return the stained pair of pants - so my experience is . . . mixed
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi C.Sills,
Thank you for shopping with THE LIST. We value your opinion and would love to understand what fell short so we can make it right next time.
THE LIST
Excellent customer service and great…
Excellent customer service and great deals/prices.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Andres!
Thank you so much for the 5-star review! We’re thrilled to hear you’re happy with your experience.
THE LIST
The List took care of getting my dress…
The List took care of getting my dress from Italy to New York without a hitch ! I was skeptical ordering from overseas due to the changes made by President Trump but The List never left my side and followed my package every step of the way !! Thank you The List !!!
Michele
8. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Michele,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
THE LIST
Antwort von THE LIST
Hi Barbara
We’re truly sorry to hear about your experience and understand how disappointing it must have been to have your order cancelled.
Unfortunately, due to an unexpected technical issue, we were unable to process your order as intended. As a marketplace, we work with multiple partners and sometimes these errors can affect availability or pricing. We sincerely regret the inconvenience this caused and have taken steps to prevent similar issues from occurring in the future.
Thank you for your feedback. We genuinely appreciate it, as it helps us improve.
THE LIST
Trustworthy+
Excellent, phenomenal service. Item ordered online on The List arrived Authentic & Brand New within a 5 day timeframe—shipped with priority.
Will be shopping again. Thank you!
9. April 2025
Antwort von THE LIST
Hi Wil
Thank you for your feedback!
THE LIST
Very helpful customer service
Very helpful customer service. I made a typo in the delivery address and they helped deal with UPS to get that corrected. They sell quality products at a good price. It was a good experience shopping with them. Highly recommended.
18. März 2025
Antwort von THE LIST
Hi Richard!
Thank you so much for taking the time to leave us feedback!
THE LIST
Très satisfaite
Produit original de la Maison Margiela, bonne qualité, bon prix. Expédition rapide quatre jours Italie/Montréal. Je recommande sans hésitation.
4. April 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Louise,
We’re grateful and appreciate you taking the time to share your rating with us.
THE LIST
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.