Never backed up a false claim for a hotel in Thorndon claiming to be newly refurbished and never refunded. Plus sales rep at time was questionable and provided false information. Rubbish.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have ordered many, many things from GrabOne, I have never had an issue until recently. Unfortunately, my dog ate 1 of my newly ordered earbuds, so reluctantly I ordered another pair. However,... Mehr ansehen
Unternehmen hat geantwortet
Very happy with the service from Grab One. Unfortunately we were sent the wrong item in error initially, but Grab One were amazing in getting it sorted. Emma from GrabOne Helpdesk almost immediately r... Mehr ansehen
Unternehmen hat geantwortet
We let the hotel know that it was the combined celebration of my birthday and the Wedding Anniversary. The room was decorated beautifully with balloon and cakes. The room service was excellent.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Launched in 2010, GrabOne has since grown to become one of NZ’s biggest and best-loved websites to find incredible deals on experiences and attractions in your local area, stunning escapes and huge savings on 1000's of products across loads of categories. Our customers have saved over $500 million and have bought over 15 million items, so what are you waiting for? Join the GrabOne community of savvy Kiwi shoppers and grab yourself a bargain!
Kontaktinformationen
Neuseeland
- helpdesk@grabone.co.nz
- grabone.co.nz
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Rubbish
Never backed up a false claim for a hotel in Thorndon claiming to be newly refurbished and never refunded. Plus sales rep at time was questionable and provided false information. Rubbish.
Smooth booking
We booked the Royal Mail Run to Kawau Island. Very easy to book via GrabOne and submitting it to the ticket desk on the day went extremely smoothly.

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Grabone voucher
Simple and easy to buy off Grabone. Good deals!

Antwort von GrabOne
lost package
I have ordered many, many things from GrabOne, I have never had an issue until recently.
Unfortunately, my dog ate 1 of my newly ordered earbuds, so reluctantly I ordered another pair.
However, this 2nd pair did not arrive.
I contacted GrabOne and explained the situation.
I received near daily contact from GrabOne and from the courier. The courier advised me when they had been delivered and with a photo of the package in my letterbox.
However, the company that was selling the earbuds kindly offered to refund me or replace them.
They were always very professional and polite, and I will continue to use GrabOne.

Antwort von GrabOne
I ordered and paid for what I had…
I ordered and paid for what I had purchased and within about 5 days I had received it. The whole process was very straightforward, and I am most satisfied with my purchase. Thank you!

Antwort von GrabOne
Awesome Customer Service
Very happy with the service from Grab One. Unfortunately we were sent the wrong item in error initially, but Grab One were amazing in getting it sorted. Emma from GrabOne Helpdesk almost immediately responded to my email and forwarded me on to the Merchant to arrange the replacement. She also stayed in touch through the whole process until the correct item had been received. The customer service I received exceeded my expectations!

Antwort von GrabOne
Exactly what I needed
The Electric spin scrubber was exactly as described, arrived quickly and was very effective.

Antwort von GrabOne
I purchased a MG Voucher for a…
UPDATE: Grab One (same day) have given me a good faith credit. Im very happy, more so that I got the credit, than the amount. Its a lesson to check the vendors website in future as it wasnt stated that they only open 4 days a week for lunch. So have amended my feedback. Thank you Grab One! **** I purchased a MG Voucher for a lunchbox. There were 15 valid days after I purchased. 7 of those 15 days were closed for lunch. So that meant the voucher was only valid for 8 lunch days. Thats appalling considering it wasnt on the voucher. If it said that I would not have purchased. I contacted Grab One on the last day & they said no refund or credit. That stinks. We all know that many people may not be able to use in 8 days (over two week). If you work Mon-Fri 9-5, you could only purchase 4 days in that two weeks. If anyone else had this problem, contact Grab One & let them know! I used to love Grab One but later purchases have ended up lemons for me and a few of my friends. So Im sending them all the info & Ill let you guys know what they do!

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Easy to order the product and it…
Easy to order the product and it arrived earlier than advised.

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Bliss
Such an easy process to purchase and access online all while standing in the queue. Wairakei is an experience you don't want to miss.

Antwort von GrabOne
useless piece of kit
useless piece of kit
waste of money

Antwort von GrabOne
Purchasing was simple and using the…
Purchasing was simple and using the voucher was just as easy.

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Long delivery periods
They make is seem as if some suppliers are local with local stock but, in fact, they are based in China. Would be good to know before you place an order, not find out when you have to wait 3 weeks for an order.

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Easy to order and pay
Easy to order and pay, arrived promptly and pleased with item

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Great experience
Great deals, easy purchase process.
Mechanic business where voucher was used was professional and I will be a return customer so a great way for them to drum up business!

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Antwort von GrabOne
I have not got my purches yet that…
I have not got my purches yet that should have come on 8 sep

Antwort von GrabOne
The products have still not arrived and…
The products have still not arrived and looking today at delivery it shows them to be being delivered in Oamaru which is over 8 hours away from here. How they have been sent there I can not understand.

Antwort von GrabOne
Toilet brush for caravan
I bought a flat toilet brush for my caravan. I is perfect as it sticks on the wall in a very narrow gap and wont slide around perfect caravan hack!!!

Antwort von GrabOne
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.






