I worked with Chloe on the production of our ad. She was incredibly helpful and patient when we had to make changes several times before approval. She made the process easy.
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
As a real estate agent who services the Whistler British Columbia ski resort, it was important to work with a publishing partner who offered a niche ad campaign placing us in front of purchasers and s... Mehr ansehen
Unternehmen hat geantwortet
Amazing service and support from every single member of staff and every single department at Guest Services Worldwide LTD! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Unternehmen hat geantwortet
Update: They contacted us very friendly and commited, and offered a refund. Although it still gives us a bad aftertaste. If the refund comes through they redeemed themselves. A pure scam. They offe... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Guest Services Worldwide LTD
Vom Unternehmen geschrieben
Guest Services Worldwide is the global leader in the design and supply of Guest Experience Collateral to leading hotels and their discerning guests. We have served the world’s finest properties for the last 25 years and have offices in the United Kingdom, United States and Australia.
Our clients include brands such as The Four Seasons, Ritz Carlton, St Regis, Mandarin Oriental, and Belmond together with many independent leading hotels. We currently deliver services to over 700 of the world’s very best hotels.
Guest Services Worldwide provide services that have evolved to meet your sales and marketing challenges. We offer a range of products, from Print to Digital Screens that help our clients achieve their goals.
Our Media & Production teams work directly with our clients, helping to deliver a bespoke marketing message through both print and digital mediums. Your customers expect service and communication. Connect with them through luxurious printed material, or let us create an eye-catching digital advert. After all, your business is more than a list. It’s a dynamic mix of people, services and experiences. Guest Services Worldwide gives you the platform for your clients to learn about and interact with your business.
Our purpose is to be a trusted concierge partner, developing tools to give guests the essential local information they need to enjoy a great stay while building local commercial relationships between host hotels and sponsors.
We are a proven extension of a hotel’s concierge services, providing guests with essential details of hotel services and facilities, as well as recommendations for local businesses and attractions.
Our clients include brands such as The Four Seasons, Ritz Carlton, St Regis, Mandarin Oriental, and Belmond together with many independent leading hotels. We currently deliver services to over 700 of the world’s very best hotels.
Guest Services Worldwide provide services that have evolved to meet your sales and marketing challenges. We offer a range of products, from Print to Digital Screens that help our clients achieve their goals.
Our Media & Production teams work directly with our clients, helping to deliver a bespoke marketing message through both print and digital mediums. Your customers expect service and communication. Connect with them through luxurious printed material, or let us create an eye-catching digital advert. After all, your business is more than a list. It’s a dynamic mix of people, services and experiences. Guest Services Worldwide gives you the platform for your clients to learn about and interact with your business.
Our purpose is to be a trusted concierge partner, developing tools to give guests the essential local information they need to enjoy a great stay while building local commercial relationships between host hotels and sponsors.
We are a proven extension of a hotel’s concierge services, providing guests with essential details of hotel services and facilities, as well as recommendations for local businesses and attractions.
Kontaktinformationen
Vereinigtes Königreich
- 01253 530601
- info@guest-services.co.uk
- guestservicesworldwide.eu
4,7
Hervorragend
267 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Guest Services Worldwide LTD
Thank you! We’re glad you found the process easy — it’s always our goal to make things smooth and straightforward for our clients.
Great experience!
The process was smooth and the team was very quick to respond to any questions!
17. Oktober 2025
Antwort von Guest Services Worldwide LTD
Thank you for your lovely feedback! We're so pleased to hear you had a great experience and found the process smooth. Our team always aims to respond quickly and make everything as easy as possible for you.
Pamphlet add
The Guest Services Worldwide LTD team was very helpful in setting up our advert. We cannot wait to see the final product!
16. Oktober 2025
Antwort von Guest Services Worldwide LTD
Thank you so much for your kind words! We're delighted to hear that our team made the setup process smooth and enjoyable. We can’t wait for you to see the finished advert too!
Quick and efficient communication which…
Quick and efficient communication which helped make the whole experience smooth.
1. Oktober 2025
Antwort von Guest Services Worldwide LTD
Thank you for your kind feedback! We're delighted to hear that you found the communication quick and the process smooth — that’s exactly what we aim for. It was a pleasure working with you!
The communication went well, but I miss finalization
The communication went well, but I am still nt able to reach the management of Avila Beach Hotel
23. September 2025
Antwort von Guest Services Worldwide LTD
Thank you for your feedback. We’re pleased to hear you found our communication positive throughout the process. With regard to the Avila Beach Hotel, please note that while we provide the platform and advertising opportunities, we do not manage or control the hotel directly. That said, we’re always here to support you and will do our best to assist where possible.
Did not do anything with reference
In our first communication we added reference work that was completely ignored during their work. We uploaded our own work on witch the QR code got added.
23. September 2025
Antwort von Guest Services Worldwide LTD
Thank you for your feedback. We’re sorry to hear you feel that your reference material wasn’t fully considered. Our aim is always to follow client direction as closely as possible, and we apologise if this wasn’t clear in the process. We’re pleased we could ensure your work was included with the QR code added, but we would welcome the chance to revisit your project and make any further adjustments to bring it fully in line with your expectations.
Great people, great service.
The service from start to finish was smooth, fluid, friendly and efficient.
29. September 2025
Antwort von Guest Services Worldwide LTD
Thank you for your lovely feedback! We’re so pleased to hear you found the whole process smooth, friendly, and efficient from start to finish. It means a lot to our team, and we look forward to working with you again!
Very positive experience
Stacy Phelps was extremely professional, accommodating and timely with all correspondence. It was a very easy and seamless exprerience!
29. September 2025
Antwort von Guest Services Worldwide LTD
Thank you for your kind words! We’re delighted to hear that Stacy made the process professional, accommodating, and seamless for you. We’ll be sure to pass along your feedback to her – she’ll be so pleased. We truly appreciate you sharing your experience!
Abigail Cross was very helpful and…
Abigail Cross was very helpful and responsive!
24. September 2025
Antwort von Guest Services Worldwide LTD
Thank you for your feedback! We’re so glad to hear Abigail was helpful and responsive – we’ll be sure to share your kind words with her. We really appreciate you taking the time to leave a review!
Stacy was fantastically helpful
Stacy was fantastically helpful! This was our first time creating an ad such as this for a guide and we are so excited about how our ad ended up looking. Top notch work!
23. September 2025
Antwort von Guest Services Worldwide LTD
Thank you for the wonderful feedback! We’re so pleased to hear your first experience creating an ad for the guide was a positive one. Stacy will be delighted to know she was able to help make the process smooth and deliver a result you’re excited about. We really appreciate your kind words!
Great services!
11. September 2025
Antwort von Guest Services Worldwide LTD
Thank you so much for your kind words! We’re delighted to hear you’re happy with our service and really appreciate your support.
Very easy to work with!
26. August 2025
Antwort von Guest Services Worldwide LTD
Thank you! We’re so pleased to hear you found us easy to work with – that’s exactly what we aim for.
Everything was done for me
Everything was done for me, very little input from me. Great job.
22. August 2025
Antwort von Guest Services Worldwide LTD
Thank you for your review! We’re glad the process was smooth and hassle-free for you. It’s great to hear you’re happy with the end result.
Everyone we work with was great
Everyone we work with was great. Paul Smith did a great job explain everything to us
15. August 2025
Antwort von Guest Services Worldwide LTD
Thank you for your feedback! We’re so pleased to hear you had a great experience with our team. We’ll be sure to pass your kind words on to Paul – he’ll be delighted to know his support made a difference.
Efficient and professional work
Efficient and professional work. Communication is quick and responsive. A very favorable experience I can recommend!
21. August 2025
Antwort von Guest Services Worldwide LTD
Thank you for your kind words! We’re delighted to hear you had a positive experience with our team. Clear communication and efficient service are very important to us, and we’re glad this came across. We really appreciate your recommendation!
Exceptional Service and Stunning Results!
I was very impressed with the excellent communication and prompt follow-through throughout the process. As someone with limited experience in professional advertising, I greatly appreciated Guest Services' accommodating and supportive approach. They were incredibly helpful, and the final ad truly looks fantastic!
19. August 2025
Antwort von Guest Services Worldwide LTD
Thank you so much for your amazing review! We’re thrilled to hear you had such a positive experience with our team. Clear communication and support are always a priority for us, and we’re delighted that you felt guided throughout the process. We’re glad you love the final ad—it was a pleasure working with you!
Antwort von Guest Services Worldwide LTD
Thank you for your kind words! We’re delighted to hear the collaboration was smooth and productive, and we truly value the partnership.
Very helpful staff willing to go the…
Very helpful staff willing to go the extra mile.
11. August 2025
Antwort von Guest Services Worldwide LTD
Thank you for your kind feedback! We’re thrilled to hear our team went the extra mile to help — it’s exactly what we aim for.
Creative design team very efficient and…
Creative design team very efficient and helpful, easy to work with.
12. August 2025
Antwort von Guest Services Worldwide LTD
Thank you for your feedback! We’re so pleased you found our design team efficient, helpful, and easy to work with. We look forward to collaborating with you again.
Great service!
8. August 2025
Antwort von Guest Services Worldwide LTD
Thanks so much! We’re glad you had a great experience with our service.
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