Carl Garden was here today and explained all the benefits of which many I wasnt aware of and also helped me through a claim process.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Scott and Chloe were great at PB very friendly and informative, not the usual pushy sales pitch. Would always welcome Personnel group at PB
Created a £132 e-voucher for the National Trust for an annual joint membership, transpired that it can't be used in Scotland. Why as someone who lives in Scotland and works for ScotRail is being targ... Mehr ansehen
Unternehmen hat geantwortet
I love that all the products are on one page so you can see all the app offers at once, and then if you know what category you want the option to go directly to that is available also. Some of the dis... Mehr ansehen
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
James W
James was really informative and helpful when setting up and arranging my plans. Talked me through all the different plans and their benefits
Lisa is perfect
Lisa is perfect , Mary Poppins, thanks for helping me with all my claims . You never know when you need it and I did .
Thanks Lisa
Really easy app to use
I have using the Hapi app for years. Really easy to use. Just buy discounted vouchers for places I was going to anyway. Use mostly for supermarket shopping. The voucher is sent straight to my phone. I just do a screenshot of it.
Simple.
Misleading “27% Discount” on Odeon Tickets — Don’t Be Fooled
I’m extremely disappointed with Personal Group and their Hapi app. They advertise a 27% discount on Odeon cinema tickets, but this is completely false and misleading. The vouchers don’t work as promised — instead of saving money, you are forced to pay more on top of the voucher price. So not only do you not get the advertised discount, you actually end up being charged extra.
When I raised this with their support team, I was met with inconsistent excuses and evasive answers from different staff members. Rather than fixing the problem, they seemed to justify these deceptive practices with a whole host of different comical reasons, which points to a systemic issue with their offers.
I have reported this to my company’s HR team and my bank. This situation should never have escalated this far.
I’m writing this review to warn potential users and HR decision-makers: do not trust the advertised discounts or vouchers on the Hapi app, especially for Odeon tickets. Always check the real cost yourself. Their so-called “discounts” are misleading and end up costing you more.

Antwort von Hapi
Mosa is the man
Mosa, hope that’s how you spell your name. Brilliant guy succeed in getting me back on the app after months of trying problems with account/registration, thank you so much.
Rich F came to assist our team…
Rich F came to assist our team members with this amazing App. He is very knowledgeable and had patience in abundance -- helped with all our questions. This App has so many amazing benefits. Thank you for your time and flexibility to cover all shifts
Charlotte was brilliant with my team
Charlotte was brilliant with my team - very helpful , thanks ☺️
Rich F came to Reading Multi user to…
Rich F came to Reading Multi user to show night shift. Very engaging with all colleagues. Ran through everything very well and mixed in some great humor too.
Shadon was brilliant
Shadon was brilliant. He was at our work and talked through everything and had the answers to a lot of questions. Very good deals and would happily deal with Shadon again if I have any issues.
Shadon showed me how to proper navigate…
Shadon showed me how to proper navigate the hapi app and get the full use of it. It was great having him share his knowledge
Shadon was amazing
Shadon was amazing. Helped with the Hapi App and showed me everything i need to know. Great guy and very approachable
Shadon archer ,showed us all the good…
Shadon archer ,showed us all the good benefits he f the Hapi app and how to use it
Excellent service
Shadon archer
Shadon archer . Showed me how to use yhe hapi app . Brilliant app brilliant service and a credit to your team . Thank you
Rich F came to our site
Rich F came to our site, very helpful with information regarding benefits and PG plans. Very friendly and professional as well.
Avoid at all costs.
Created a £132 e-voucher for the National Trust for an annual joint membership, transpired that it can't be used in Scotland. Why as someone who lives in Scotland and works for ScotRail is being targeted by unusable discounts. Applied for refund and refused so £132 lost. Have now uninstalled app will never use again.
Quite a few of my team have removed the app as well due to my experience. Will ask my company to review whether if there is a more transparent alternative to Hapi as they bang on about tees and cees, however voucher creation for most of us is at the point of sale and when there's is a queue behind you, you don't have time to look for well hidden gotchas.

Antwort von Hapi
Shadon has been very professional on…
Shadon has been very professional on site, very nice man extremely friendly
Met Lisa in Brighton
Met Lisa in Brighton , Hapi is easy to use , great for my weekly food shop , it makes a difference over the year
Lisa nu explain nicely the benefits!
Lisa nu explain nicely the benefits!
Nice work
RM visit.
Was visited by Rich F, was very polite and helpful with my staff.
Healthcare Benefits
Rich F was very informative. Well presented and well informed..
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







