Haq Travels Bewertungen 

We had a terrible experience with them. We had not 1 but a series of bad experiences with them. First, Me and my husband booked Umrah package for 8 nights with them. But they gave us only 7 nights. This was the first thing that they did. Inspite of asking them to correct our booking, they did not pay heed. Then they did not apply for our visa on time and then told us that because of Eid UL Fitr, Saudi embassy has closed online visa applications asked my husband to visit the Saudi embassy to get it done offline. It was Ramadan and my husband was fasting. Still he went from his office straight to the embassy where he was supposed to meet one of the agents. When he reached the embassy, he was late by a few minutes so this person left without even dropping a single msg. Then the agent asked my husband to come to Ilford to his home to drop the documents. When my husband was one stop away from his home, he called my husband and asked him to go back home as our visa can be applied online as Saudi embassy has again opened the online visa applications. This was so frustrating. These people take no responsibility for anything. They charged us extremely high amount and did not give any services. They also cheated on us with the hotel bookings. They gave us a different name of the hotel in the booking voucher but when we reached medina, it was a different hotel. It was the cheapest, dirtiest hotel in Madina. They said that the name has been changed because this hotel has been taken over by the other group. However when we checked online this takeover happened a year ago. The hotel had such bad reviews that nobody would book it if they saw the present name. They gave the name of a 5 star very nice hotel which we checked online and seemed perfect but when we reached there it was a different hotel with a different name. The receptionist told us that they did not receive our payment and we had to pay in cash to check in. When we contacted the agent he insisted that we pay in cash and our cash will be refunded in the morning. The agent was trying to tell us that it was some kind of security deposit that the hotel was asking for. This was totally stupid explanation for that situation. After struggling for 5 hours at the reception, we paid cash and checked in because we didn't have any other option. These people clearly told us that if we don't check in then our booking will be cancelled and we will have to find another hotel on our own. After we checked in, They gave us room on the 10th floor that was the last floor in that hotel. The bathroom was dirty, bedsheets had stains. Beds were so narrow that you would fall down while sleeping. Beds were very uncomfortable. Air conditioning was centralized meaning we could not set the temperature as per our requirement. It was set on 23 °C and we couldn't change it. We had the worst experience of our lives in this hotel. These people kept calling my husband and asking him to go to the reception desk to talk to the receptionist regarding the refund. They disrupted our trip to such an extent that by the end of the trip we were so stressed and drained that we wanted to get back home ASAP. Please do not boom with them. They are sitting here to just rob us of our money and provide the worst services. Also, I am 100% sure all these 5-star reviews are fake. We had 2 more friends who booked with them and they also faces similar issues. We booked almost around the same time so could not share our experiences with each other. Now we tell everyone not to boom with them. They are just running scam. They don't have Allah's fear in their hearts.

This was my first ever umrah and i had no idea what i was doing! After i spoke with brother Ahad from haq travels he explained everything to me with all the details i needed. He also made the whole process very easy and straightforward! Alhamdulillah i completed my first umrah with my family although i was very anxious taking my young children and wife with me for the very first time brother Ahad made the process from the start to finish very easy and precise! Thank you very much look forward to booking again with you in the near future in sha allah

Alhumdhulillah, completed my umrah with my family. I would like to thank Abdul Ahad from Haq travels who made the booking very easy and gave us a brilliant service. The booking itself took a very short time but was completed effectively. Brother Ahad explained everything thoroughly and made the booking really easy. He also booked the closest possible hotels for us both in Makkah and Madina making our experience unforgettable.

Had an extremely pleasant and seamless experience booking our Umrah with Haq Travels. Alhamdulilah everything went smoothly. Special thanks to brother Abdul Ahad for booking and arranging our Umrah. Everything was perfect. Will definitely book with them again.

I would really like to thank brother Faizan, for all his support and patience with me the last couple of months. I changed hitels, flights on so many occasions, but brother Faizan was so patient with me. Unfortunately, this time I haven't booked with this company. But definitely recommend brother Faizan, if you want to book your umrah. Jazak Allah Khair

Extremely helpful and polite staff! Highly recommend for your Haj or Umrah trip. May Allah put more barakah in their business!!

Excellent service provided by brother Abdullah from Haq Travel, he provided my husband and me with a tailor made package to meet our needs. Our hotel in Makkah M Millennium was on point...staff were very helpful, polite, facilities were clean, a shuttle bus service was provided to and from hotel which runs every 20/30mins and takes about 10-15min in the busiest period.

I had spoken to Abdullah who was extremely helpful, polite, patient and respectful. He answered all of my questions and queries that I had. He explained everything well so that I understood what was going on. I am very happy with the service he gave me. Thank you!

Excellent service great experience . Will definitely book again .. thank you for all your help Abdullah bhai..

Our experience was really good with Haq Travels
We had very good time there and enjoy our stay.
Specially I want to say thank you to Abdul Ahad who put extra effort to make our journey so well and help us at each and every step where we need his guidance.

Saalam I had a very excellent service specially from Mr Ibrahim very easy to communicate less stress for me & wife.
May Allah reward him for all hard work he is doing .

Really happy with the experience. Zayn really helped the process of getting the visa sorted for my husband.

Salam i had a very good experience booking my ummrah ticket with abdul ahad bhai from haq travels everything was booked as he said i will be booking my ummrah travel again inshallah

I would 100% recommend HAQ TRAVELS for Umrah services and I found Mr Faizan Ahmad who is an outstanding member of staff at sales. He is very much caring and concerning about customer requirements and fulfil without any hesitation. The Haq travels is one of the best purchase cheap and best packages compare to all others agents. The main reason is HAQ has great customer service.

We booked our Umrah trip with Haq Travels, the travel agent that dealt with our booking was zain, who we found to be very polite and helpful. He kept us updated all the way till we flew out to Umrah.
The hotel's and the transfers in Madina and Makkah were great and located close to both mosques.
We were very happy with the whole experiance and would highly recommend them.

Great service ,Zain amin he helped me out so much ,the transport service was amazing the people where so polite,will use again

All I can say, is may Allah grant them Jannah. It was an amazing experience from start to finish. WAQAS is just an amazing human being ma shaa Allah. Made the booking easy for my wife and I. The best experience ever. Waqas thank you. So easy to communicate, answered all our questions. Always in contact.

The agent Abdul Ahad booked an amazing umrah package. Flights, hotels, visa and all ground transport was included and all was punctual and professional. Abdul Ahad was also extremely helpful abd easy to approach about any concerns via email and whatsapp. I will definitely be using Haq travels for umrah booking again InshAllah, would defo nitely recommend to everyone.

Abdul Ahad provided a lot of package and provided the best service. We went a total passenger 9 including children it was really smooth. The hotels were really good and really brilliant. I have come back on 7th September and I have contacted Abdul Ahad again for another umrah package.

I booked a 5* Ummrah package with haqtravels and very grateful for the amazing service. It was my first time but they sorted everything out from flights, transports,hotels, taxis. I would definitely recommend. Price was amazing too. Compared to others I checked. I would use them for future trips for sure. Very kind and helpful brothers.