Nordi foldable toddler tower looks great in pictures and promotion but this product was disappointing - I can’t even use it! Harpababy gave me a defected product, missing bolts and safety stickers wer... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Best customer service that I've ever received! We had a little hiccup with our order and then with shipping, but both were handled via email in a very timely, respectable fashion. Very, very impressed... Mehr ansehen
Unternehmen hat geantwortet
we love the wagon… but the pull lever doesn’t stay clipped onto the wagon. the screw that came with the wagon to put the little arm that holds the pull lever falls off constantly and makes it hard to... Mehr ansehen
Unternehmen hat geantwortet
A wonderful company with amazing customer service. I had an issue with the playpen having some flaws with the gate not opening properly and contact customer service. I received a reply within 24 hrs... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We at Harppa believe the most meaningful parts of parenting aren’t always the biggest milestones they’re the little moments in between. The quiet victories. The messy beginnings. The shared smiles that make it all worthwhile. That’s why we create baby gear made to grow with families and support them through real life not just the picture-perfect parts. With simple design, lasting quality, and care that shows up in the details, our products are here to make everyday parenting feel a little lighter, a little kinder, and a lot more connected. But Harppa is more than what we make its the community we build along the way. From first-time parents to growing households, we show up to support, listen, and grow together. Every product is a promise: to last through more than one child, to adapt as needs change, and to help families spend less time worrying and more time enjoying the moments that matter. Because when we invest in the little things kind words, good design, shared support we create something lasting. We create a world where families feel seen, supported, and never alone.
Kontaktinformationen
Vereinigte Staaten
- care@harppababy.com
- harppababy.com
3,7
Akzeptabel
70 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
good product and fast customer service
We really like the gate as it is a very good balance in cost and quality. It fits with the current vogue of the natural wood most of our other baby products have. We also had a special request that required shipping of additional parts that was a very positive experience for us and helped a lot.
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von Harppababy
Thanks so much for the feedback! 😊 I’m really happy to hear the gate fits right in with your other natural wood baby products, and that it feels like a good balance of cost and quality. Glad we could help with the extra parts—always here if you need anything!
Fantastic Customer Support & Beautiful Playpen
We bought the HARPPA Baby Gate Playpen for our son and it's absolutely beautiful. We initially purchased the 62*47*24 inch, but then realized we actually wanted a larger space for our kiddo to play. I reached out to customer support to ask for help designing a custom size playpen for us and both Yuri and Mable were so helpful! We are so excited to assemble the larger playpen and have a safe place for our son to play as he starts to get mobile. Thanks Harppa Baby!
7. August 2024
Bewertung ohne vorherige Einladung
Antwort von Harppababy
Thanks for the great feedback! 😊 We're so happy Yuri and Mable could help you create the perfect play space for your little one. Enjoy the new setup, and feel free to reach out if you need anything else!
Great Customer Service
Great Customer Service, Resolved my issue/ query related to a product quality/ satisfaction promptly. Their willingness to understand customer feedback and prioritize safety in all aspects of making a product is very much appreciated. Will consider Harppa for future purchases.
8. August 2024
Bewertung ohne vorherige Einladung
Antwort von Harppababy
Thank you for your kind words! 😊 We're glad we could resolve your concern quickly and appreciate your feedback.
Great playpen
I am really happy with this product. The play-pen is made of wood, which is important to me -- I am trying to avoid plastic -- and looks attractive. It is sturdy and I like that I can reconfigure it. I am currently looking into reconfiguring the pen into a fence so I can cordon off part of the living room for my baby to play in. Customer service has promised to send some additional connectors, free of charge, to assist with the reconfiguration.
8. August 2024
Bewertung ohne vorherige Einladung
Antwort von Harppababy
Thanks for sharing! 😊 I'm really happy to hear the playpen is working out for you, especially with avoiding plastic.
Great customer service
Great customer service. Love that I can request extra pieces to customize size!
6. August 2024
Bewertung ohne vorherige Einladung
Antwort von Harppababy
Thanks for the feedback. If you need anything else, just let us know!
Awesome product
Awesome product, we love that the playpen is made of wood - it’s sturdy and good quality. Love that you can configure the parts to match your space as well.
4. August 2024
Bewertung ohne vorherige Einladung
Antwort von Harppababy
Thank you so much for your wonderful feedback!
Simple and easy…
The gate looks great and requesting additional connectors was easy.
29. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Harppababy
Thank you for your kind words!
Antwort von Harppababy
Thanks for your feedback!
I love our Haarpa baby playpen!
I love our Haarpa baby playpen. I have great peace of mind knowing that the materials are non-toxic. Originally ordered a smaller size because I didn’t want the baby’s things to take over the living room but now I’ve accepted it and the fact the gates are modular is great because I can design a unique size pen to fit our needs. The extra connectors were really easy to request and the customer service support was excellent and rare to encounter these days.
25. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Harppababy
Thanks so much for sharing your awesome experience with our HARPPA playpen! We're super happy to hear it gives you peace of mind and fits just right in your home. Your kind words about our customer service really mean a lot!
Antwort von Harppababy
Thank you for sharing! We're glad to hear everything went smoothly and that your friend enjoyed the gift.
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