Health and Care Bewertungen 

15 283
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Thanks for delivering clock alarm product that I have received it recently. Great delivery and great service. I love clock alarm with strong vibrationing pad to replace my old analogue clock(same bra... Mehr ansehen

Bewertet mit 5 von 5 Sternen

First time using this company. V impressed with the prices, super quick delivery and items individually wrapped so everything reached me in tip top condition. Will use again . Highly recommend.

Bewertet mit 3 von 5 Sternen

Quite prompt delivery but phone settings didn't allow set up complete as kept saying time and date incorrect which they weren't. Contacting them was passed back instead of answering and dealing with... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Being profoundly deaf, I am unable to hear a normal alarm clock, so I was pleased to be able to buy the Gemarc 'Wake and Shake Star'. It was delivered shortly after I ordered it and the shaker h... Mehr ansehen

Unternehmensdetails

  1. Online-Marktplatz
  2. Sanitätshaus

Vom Unternehmen geschrieben

Health and Care is a leading UK online healthcare, mobility, and sports supports specialist. Our priority is ensuring that you receive the best service and product support possible. Our Customer Care Team is based in our London headquarters, and we are always at the end of the telephone if you require any further information about our products and services.

Health and Care

Vom Unternehmen geschrieben

Free UK Delivery
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Product Experts Ready to Help You
Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with Health and Care, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
Online Shopping 24/7
Our online store is open 24 hours a day and our friendly and helpful customer support staff are always at the other end of the phone 5 days a week from 9am to 5pm to assist you with your product selection.
Quality Products at Affordable Prices
As a leading independent distributor of healthcare products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
Safer Shopping with Health and Care
We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.

Free UK Delivery!

We offer FREE UK delivery on ALL orders!

You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.

Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

15 283 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(15 283)

2 698 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

This product does what it says

Following a visit to a podiatrist and explaining the problem with a foot drop, he examined my foot and assessed my walking. He felt that this brace would be beneficial and make my walking better. I ordered online, it arrived promptly and it has made my life so much better, it’s easy to put on and secure. The material is very comfortable, no rubbing, not bulky, I can wear it with dresses and trousers and it doesn’t look out of place. It supports my ankle very well and I’m delighted with it.

28. August 2026
Bewertet mit 5 von 5 Sternen

A real game changer for deaf people.

Being profoundly deaf, I am unable to hear a normal alarm clock, so I was pleased to be able to buy the Gemarc 'Wake and Shake Star'.
It was delivered shortly after I ordered it and the shaker has woken me unfailingly every day since then. It also has optional alternatives of a 95db sound alarm and a bright flashing light, or all three together,
However, I find the shaker to be sufficient on its own.
I am really delighted with my purchase and the helpful advice that I received from Health and Care.

26. August 2026
Bewertet mit 5 von 5 Sternen

Great product

Great product, well worth the money, order process and delivery great. Been a godsend, had foot surgery and only given a large full knee length one, which was so diffucult to walk in, Purchased this and been so much easier, corfortable to wesr and easier to get around in. Good quality product.

27. August 2026
Bewertet mit 2 von 5 Sternen

Thigh support felt good and velcro…

Thigh support felt good and velcro fixed it tight but as soon as I started to run it slipped down to my knees and was loose and uncomfortable.
Unfortunately didn't support thigh where I had torn tendon.

26. August 2026
Health and Care-Logo

Antwort von Health and Care

Dear Dennis,

Thank you for your review. We are sorry that the thigh support did not provide the secure fit and level of support you were hoping for.

We do have a range of alternative thigh supports available, with different designs and levels of support that may be better suited to your requirements.

Should you decide to get in touch with our team, we would be very happy to discuss your requirements and advise on some suitable alternatives from our range.

Kind regards,

Victor
Healthandcare.co.uk

Bewertet mit 1 von 5 Sternen

Impossible to get a refund

Avoid this company, particularly if you want a refund!!
My elderly mother ordered a phone, which she did not use and returned within two weeks.
However, upon return Health and Care replied to say that the phone was not in an acceptable condition for resale. The company highlighted how the phone showed signs of wear, even though my mother had never used it. They claimed there were stains on the instruction leaflet, even though the same instructions had never been taken out of box by my mother. The company also claimed that the opening of the box had been substantially ripped, even though I have a clear image of how this looked before it left my mother's possession abd this was not the case.
I have subsequently noticed another review in which interestingly the company had said a similar things to avoid paying a refund for a phone. It is clear to me, that this company do not want to refund money that has been paid for goods in good faith. I shall never ever be ordering from this company ever again.

8. September 2026
Bewertung ohne vorherige Einladung
Health and Care-Logo

Antwort von Health and Care

Dear Anne,

Thank you for your review. We are sorry that you are unhappy with the outcome of your return, but we would like to correct the suggestion that we are reluctant to provide refunds or that our returns process is being used to avoid doing so.

When the phone was returned to us, it was inspected by our Returns Department and found to show signs of wear to the front and back of the handset, staining to the instructions and significant damage to the original packaging. Photographs of the condition in which the return was received were provided to you at the time.

We appreciate that you dispute these findings. We can only assess returned products based on their condition when they are received and inspected, and in this instance the item was not considered to be in a resellable condition.

We take our returns process very seriously and respectfully reject the suggestion that these findings were made in order to avoid providing a refund. Our decision was based solely on the condition of this particular return as received.

We are sorry that you disagree with the outcome, and we await your response to our previous emails regarding the return of the item to you.

Kind regards,

Victor
Healthandcare.co.uk

Bewertet mit 1 von 5 Sternen

Delivery was extremely slow and…

Delivery was extremely slow and customer service was not very helpful when I called, I requested a refund as the item I ordered hadn't arrived two weeks after ordering

26. August 2026
Health and Care-Logo

Antwort von Health and Care

Dear Alison,

Thank you for taking the time to leave your review.

We did dispatch your order within 24 hours of receiving it, with the Royal Mail tracked service, and we are really sorry that your delivery took longer than expected.

Nevertheless, we are happy to see that your order has been delivered, albeit late, and we hope you are enjoying your new walking stick.

Kind regards,

Victor
Healthandcare.co.uk

Bewertet mit 2 von 5 Sternen

Poor customer support

My experience of trying to resolve a problem with my mattress was poor.
After multiple phone calls and emails I eventually got a replacement. However, it was super stressful to chase progress and ask for updates. The call centre staff were very pleasant to speak to but never returned promised calls or gave timescales for a response. I would not recommend this company

25. August 2026
Health and Care-Logo

Antwort von Health and Care

Dear Marion,

Thank you for your review. We are very sorry for the inconvenience caused and for the length of time it took to fully resolve the problem with your mattress.

While our team was working with the manufacturer to identify the cause of the fault, we recognise that our communication was not always as prompt as you would have expected.

Following the initial troubleshooting, we first provided a replacement pump. When this did not resolve the issue, a complete replacement mattress was arranged, which we are pleased to understand has resolved the problem.

We have also subsequently arranged the return of the original equipment at no cost to you.

Please accept our apologies for the inconvenience caused throughout this process.

Kind regards,

Victor
Healthandcare.co.uk

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