Such an easy system to use. Booked a video call with a clinician so easily and was arranged so quickly. Was seen on time, was able to upload photos so clinician had more information to support my conc... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Brilliant as you can book an appointment for when it suits you, appointments available allday everyday mon-sun, it's fantastic especially when it's so hard to see your own GP. Only downfall even if yo... Mehr ansehen
Unternehmen hat geantwortet
I have used this service on a few occasions over the years and have never been disappointed. The ease of booking online to see someone on the same day relieves the stress of waiting for call backs fro... Mehr ansehen
Unternehmen hat geantwortet
The best service is GP access 24/7. You can choose the time that is suitable to you and have an option of choosing the type of appointments. Collection of prescription is highly convenient, you can... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Kontaktinformationen
W1H 6DU, London, Vereinigtes Königreich
- info@healthhero.com
- healthhero.com
4,8
Hervorragend
984 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
At the start was sceptical as usual
At the start was sceptical as usual, but later on was surprised how everythinh is simple.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you for your feedback. We are pleased to hear you found the process simple to use.
Great ,very straight forward process…
Great ,very straight forward process and such a quick service
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Justyna. We are glad you found the process straightforward and that the service was quick and efficient.
I got exactly what I hoped I would
I got exactly what I hoped I would. Excellent
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Michael. We are delighted you received exactly what you were hoping for and that your experience was excellent.
Easy to get advice from a doctor
Easy to get advice from a doctor
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Veronica. We are pleased you found it easy to get advice from a doctor when you needed it.
Antwort von HealthHero
Thank you, Amanda. We are glad to hear you found the service fantastic.
Easy to use
Easy to use , understanding people , helpful and very nice , Iv always had the help of Iv booked in , highly recommend
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Tina. We are delighted you found the service easy to use and that the team has been helpful and supportive whenever you have needed it.
Supplied me with a doctors reassurance
Supplied me with a doctors reassurance, when I am virtually unable to liaise with my own GP.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Michael. We are pleased the service was able to provide reassurance when accessing your own GP was difficult.
Great experience
Appointment was at a time that suited me, was easy to book and most importantly, the appointment was well handled and didn’t feel rushed
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Simon. We are glad the appointment was easy to book at a time that suited you and that the consultation felt unhurried and well handled.
Excellent Support and Patient Care
I had an excellent experience with HealthHero from start to finish. The booking process was simple and efficient, and the communication throughout was clear and professional. The healthcare professional I spoke with was knowledgeable, friendly, and took the time to listen carefully to my concerns
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Arran. We are delighted you had such a positive experience from booking through to consultation. It is great to hear the clinician was knowledgeable, friendly and took time to listen to your concerns.
Excellent
Excellent service easy to book and super convenient
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you for your feedback. We are pleased you found the service excellent, easy to book and convenient.
we use WPA health care
we use WPA health care, they sub to healthHero for GP's who in turn do what you need them to, so it's a positive experience generally, quick and effecient, especially when something has gone wrong and you nneed help qucikly
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, April. We are glad to hear the service has been quick and efficient when you have needed support.
A fantastic service and so helpful when…
A fantastic service and so helpful when I couldn’t get an appointment with my own doctor
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Bev. We are pleased the service was helpful when you were unable to access your own GP. We appreciate your kind words.
My request for a consultation was…dealt with very speedily and happened that evening.
My request for a consultation was arranged for the same day and was very prompt. The doctor I spoke to thought I should have an x-ray and was contacting my GP to ask for this. However I haven't heard from my GP, I had already contacted the surgery with no result, so I wasn't surprised.
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you for your feedback. We are pleased your consultation was arranged quickly and that the doctor provided clear guidance on next steps. We're sorry to hear you haven't yet heard back from your GP regarding the x-ray referral. While the next steps do sit with your GP surgery, we understand how frustrating it can be to feel like things have stalled. If you'd like us to look into anything further on our end, please don't hesitate to reach out to us directly at patientexperience@healthhero.com.
We hope you get the follow-up you need very soon.
Excellent
Would not be without it now that I have used it. Video appointment arranged in less than 2 hours from booking at a time of my choice. Physician really listened and understood the situation very quickly and prescribed necessary medicines, prescription received in less than 5 minutes from the call ending. Excellent service
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Carol. We are delighted to hear how positive your experience has been and that you were able to arrange a video appointment so quickly. It is great to know you felt listened to and received your prescription promptly.
I wish everyone could have a Private…
I wish everyone could have a Private GP, its so easy and quick and you desperately needed.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Denise. We are delighted to hear you found the service easy and quick to access when you needed it.
Exceptional service
Exceptional service. Had a drs appointment within an hour of booking using the online system on the app. Doctor rang 30 mins earlier than expected. Has a prescription for antibiotics within an hour . Can't fault the service
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Steph. We are delighted to hear you were able to secure an appointment so quickly and that the process worked smoothly for you. It is great to know you received your prescription promptly and found the service efficient.
The service was really immediate and beneficial
The service was really quick and the advice I received was helpful and reassuring. Providing peace of mind
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Joyce. We are pleased you found the service quick, reassuring and helpful. It is great to know it provided peace of mind when you needed it.
Antwort von HealthHero
Thank you, Debbie. We are glad to hear you found the service brilliant.
To hear a voice on the telephone…
To hear a voice on the telephone listening to you & giving advice is invaluable if your concern is major or not, small things save life’s
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Utah. We are pleased to hear you found the support reassuring and valuable. It is great to know speaking with a clinician made a positive difference.
Awesome service and swift appointment…
Awesome service and swift appointment booking service. Clinician was very professional, a good listener and helpful.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Emmanuel. We are delighted you found the service quick and easy to access, and that the clinician was professional and supportive.
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