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HealthHero Bewertungen 

997
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The booking itself was easy to do and with prompt results. I had an appointment a few hours later on the same day. The clinician asked the relevant questions to do with my illness, gave explanati... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Such an easy system to use. Booked a video call with a clinician so easily and was arranged so quickly. Was seen on time, was able to upload photos so clinician had more information to support my conc... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Brilliant as you can book an appointment for when it suits you, appointments available allday everyday mon-sun, it's fantastic especially when it's so hard to see your own GP. Only downfall even if yo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have used this service on a few occasions over the years and have never been disappointed. The ease of booking online to see someone on the same day relieves the stress of waiting for call backs fro... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Allgemeinmediziner
  2. Psychiatrische Klinik

Vom Unternehmen geschrieben

We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

997 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(997)

894 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I needed a prescription and was unable…

I needed a prescription and was unable to see a gp local this was a life saver saved me having to take time of work

14. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Lisa. We are pleased the service was able to support you quickly and help you access the prescription you needed without disrupting your work.

Bewertet mit 5 von 5 Sternen

GP call in less than an hour

I had a call with a GP less than an hour after requesting it. The Dr was a really lovely man - kind, knowledgeable, thorough, really helpful and a very good listener.

I'm not entirely impressed with Benenden's referral processes (which can seem very random and unpredictable at times) but on this occasion the GP call with Dr Asif couldn't have been better.

In response to the comment below about referrals needing to go through GPs, that was not the problem. I had a Benenden membership for both my mother and sister, both of whom had complicated health issues. Getting help through Benenden for them (after GPs had referred them to hospitals), to speed up the process of them being seen by consultants felt random, unpredictable, and at times very unhelpful and unsuccessful for reasons which were discretionary and felt like they could change from one moment to the next.

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you for your feedback. We’re really pleased to hear you were able to speak with a GP so quickly and that Dr Asif provided kind and thorough support.

We also appreciate your comments regarding the referral process. Please note that Benenden patients need to be referred by their NHS GP.

Bewertet mit 5 von 5 Sternen

Great service

22. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Angie. We are pleased to hear you found the service great.

Bewertet mit 5 von 5 Sternen

Mark appointment 19.05.26

Appointment booking process was straight forward clear and concise. Able to select required time. Very impressed with the online GP consultation naturally loads of questions to identify the problem very helpful. End result I was able to get a prescription from my local GP. Overall very pleased with the service provided

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Mark. We are pleased to hear the booking process was clear and straightforward and that you were able to choose a time that suited you. It is great to know the consultation was thorough and helpful, and that you were able to access the next steps you needed.

Bewertet mit 5 von 5 Sternen

Great service listed to me was…

Great service listed to me was understanding and really helpful

22. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Zoe. We are glad you felt listened to and supported, and that the service was helpful for you.

Bewertet mit 5 von 5 Sternen

This service is amazing

This service is amazing. I have used it a couple of times now and the appointment availability is fantastic, the GPs have been excellent and have always provided an excellent level of service and it is a stress free process. I would go as far as saying it is priceless.

18. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Michelle. We are delighted to hear you have had such consistently positive experiences and that the service has been stress free and accessible. It is wonderful to know the GPs have provided excellent care. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service, felt very listened to during my appointment. And got some great advice and care.

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Naomi. We are pleased to hear you felt listened to during your appointment and that you received helpful advice and care.

Bewertet mit 5 von 5 Sternen

Excellent experience

Excellent experience. I felt listened to and understood and I was dealt with kindness. Couldn't fault.

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Carol. We are delighted to hear you had such a positive experience and felt listened to, understood and treated with kindness. Your feedback is much appreciated.

Bewertet mit 5 von 5 Sternen

Very happy

Very happy. I was listened to.

17. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Rosemarie. We are pleased to hear you felt listened to and had a positive experience.

Bewertet mit 5 von 5 Sternen

Great service

Great service. Got a GP online appointment within a couple of hours of my request on a Sunday. The doctor was very good and treatment worked perfectly.

24. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Dan. We are delighted you were able to access a GP so quickly, even on a Sunday, and that the treatment provided worked well for you.

Bewertet mit 5 von 5 Sternen

Very good service highly recommend

Very good service highly recommend

17. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you for your feedback. We are pleased you found the service very good and we appreciate your recommendation.

Bewertet mit 5 von 5 Sternen

I got quick response

I got quick response

23. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Parvinder. We are glad you received a quick response and that the service met your needs.

Bewertet mit 5 von 5 Sternen

Very good experience

I used this service first time. Had a very good experience with GP services. Quick appointment. Clinician was knowledgeable, answered all my questions. Would highly recommemend.

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Dee. We are delighted your first experience was a positive one and that you found the appointment quick and informative. It is great to hear the clinician was able to answer your questions and support you.

Bewertet mit 5 von 5 Sternen

Really helpful

Really helpful, friendly and easy to fit around work / commitments

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Sam. We are pleased you found the service helpful, friendly and easy to fit around your work and commitments.

Bewertet mit 5 von 5 Sternen

Brilliant service

Brilliant service, professional and sensitive.

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Meirav. We are delighted to hear you found the service professional and sensitive. Your feedback is greatly appreciated.

Bewertet mit 5 von 5 Sternen

First time using this service

First time using this service. Couldn't have been any better. Easy booking system. A prompt same day appointment with a professional advisor that resolved query and ensured continuity of medication. Would highly recommend.

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you for your review. We are delighted to hear your first experience was so positive and that the booking process was easy and efficient. It is great to know the advisor was able to resolve your query and support your ongoing care. We appreciate your recommendation.

Bewertet mit 5 von 5 Sternen

Easy to use app and same day GP consultation

Easy to use app and booked a GP consultation for the same day. Excellent treatment by the GP and felt confident in the advice given. So reassuring to be able to get an appointment same day as opposed to trying to convince a doctors receptionist that I need an appointment before being told I’d have to phone back in the morning or there are no appointments for the next few weeks etc etc
Well worth the money for the GP consultations alone.

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you for your feedback. We are pleased you found the app easy to use and were able to access a same day consultation. It is wonderful to hear you felt confident in the advice given and that the experience was reassuring. We truly appreciate your kind words.

Bewertet mit 1 von 5 Sternen

An absolute waste of money.

An absolute waste of money.

My business is paying a fortune for this dire useless service.

Avoid. Save your money.

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you for your feedback, Tony. We are sorry to hear that the service did not meet your expectations. This is not the experience we aim to provide. We would like the opportunity to understand more about what went wrong and review this further. Please contact us at patientexperience@healthhero.com so we can look into this for you.

Bewertet mit 5 von 5 Sternen

I easily booked an appointment on line…

I easily booked an appointment on line and Sunday was available for appointments. The GP rang on time. He listened, was professional and approachable. He also suggested contacting the Benenden Health Physiotherapist services. I rang them and did an online triage. Red Physiotherapy rang and my first assessment/appointment was booked on the same day, along with two follow up appointments.
The Physiotherapist Yash listens, is very professional and approachable. The treatment and exercises he gave were very effective and a few days later I was pain free and no longer had to take medication.
I cannot recommend them highly enough.

10. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von HealthHero

Thank you, Angela. We are delighted to hear how positive your experience was and that both the GP and physiotherapy services worked well for you. It is great to know the support you received was professional, effective and helped you recover quickly. We truly appreciate your recommendation.

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