Lately lots of items missing from orders. Sauces generally are on the too little side. Not enough variety - my husband hates the side salads yet so many have them. Definitely smaller than they... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
For 3 main meals a week I don't have to think shop knowing we have 3 good protein meals sorted. I find the meals easy to.prepare quick tasty and something different. Sometimes a veggie is a little on... Mehr ansehen
Unternehmen hat geantwortet
Good value and excellent quality of food. We are trying out a new recipe every night which is surprisingly easy and every meal so far has been delicious. Takes the hassle out of thinking about what... Mehr ansehen
Unternehmen hat geantwortet
There are lots of quick, easy and delicious meals to choose from. I’ve been impressed with the portion sizes - you have definitely improved on that aspect. I’m enjoying cooking dinner again.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Kontaktinformationen
Neuseeland
- hellofresh.co.nz
4,0
Gut
14 722 Bewertungen
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The Good and the Bad
Lately lots of items missing from orders.
Sauces generally are on the too little side.
Not enough variety - my husband hates the side salads yet so many have them.
Definitely smaller than they were before.
Hard to get to know the two weeks ahead system and so have wasted a lot by ordering every week.
Recipes constantly have the same numbers which is confusing. Use different numbering throughout the year B1 or C1 etc
Sick of the big garlics sent.
They are ok the meals themselves.
17. März 2026
Antwort von HelloFresh New Zealand
Hi,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Blanch
Customer Resolution Specialist
HelloFresh
The food is the best quality
The food is the best quality. Everything you need is there. And the recipes are so easy to follow. Really can’t say enough good things about Hello Fresh. Well done team.
31. März 2026
Antwort von HelloFresh New Zealand
We're happy to hear you find our food the best quality and the recipes easy to follow! We're also glad everything you need is there. Thank you for the positive feedback!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Blanch 💚
Deliciously tasty meals
Delivery bang on time, takes away the guessing of what to cook, perfectly planned meals and so super tasty and affordable.
10. März 2026
Antwort von HelloFresh New Zealand
We're happy to hear that our perfectly planned meals are tasty and affordable, removing the guesswork from cooking, and that our delivery was on time. Thank you for your positive feedback!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Blanch 💚
Food was really tasty and recipes easy…
Food was really tasty and recipes easy to follow
10. April 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We are delighted to hear that you have been enjoying your meals!
Thank you for your feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:
Phone - (09) 886 9589
Live chat - hellofresh.co.nz
Facebook DM - http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Elise 💚
Recipes are tasty and creative
Recipes are tasty and creative. Customer care line is super helpful and fast to resolve queries.
App is very easy to use.
6. September 2025
Antwort von HelloFresh New Zealand
We appreciate your four-star rating! ⭐
We're happy to hear that you find our recipes tasty and creative, and that our customer care line is helpful. We're also glad the app is easy to use.
-Daren
Delicious!!
There are lots of quick, easy and delicious meals to choose from. I’ve been impressed with the portion sizes - you have definitely improved on that aspect. I’m enjoying cooking dinner again.
14. April 2026
Antwort von HelloFresh New Zealand
We're happy to hear that you find our meals quick, easy, and delicious! It's great to know you've noticed the improved portion sizes and are enjoying cooking dinner again. Thank you for your positive feedback.
-Daren
Antwort von HelloFresh New Zealand
We're happy to hear that you found our sign-up process easy and enjoyed the fresh, diverse, and delicious food we offer. Thank you!
-Daren
Really good
14. April 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
Recipes are easy to follow and always…
Recipes are easy to follow and always tasty. Delivery arrives on time almost every time and changing the weekly order is simple.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von HelloFresh New Zealand
We appreciate your five-star rating! ⭐
We're happy to hear that our recipes are easy to follow and delicious, and that you find managing your deliveries straightforward.
- Daren
Delivery consistently on time and can…
Delivery consistently on time and can be altered or postponed when things crop up
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von HelloFresh New Zealand
We're happy to hear that our delivery service meets your needs! It's great to know you appreciate the on-time deliveries and flexibility we offer. Thanks for your feedback.
-Daren
3 MAIN MEALS ALL SORTED!
For 3 main meals a week I don't have to think shop knowing we have 3 good protein meals sorted. I find the meals easy to.prepare quick tasty and something different. Sometimes a veggie is a little on the small.size but I just throw in something I have on hand as we eat a big portion of veggies. Protein is always good quality and portions good
Value for money compared to similar services. New flavours I would not normally cook and often enough left over for a small lunch next day. I love them thankyou Hello Fresh xx 😘
4. Oktober 2025
Antwort von HelloFresh New Zealand
We're glad you find our meals easy to prepare, tasty, and different! We appreciate your feedback regarding the vegetable portion sizes and are happy to hear you supplement them. It's great to know you value the variety and quality. Thank you!
-Daren
Very prompt with their deliveries.
Very prompt with their deliveries.
Food quality is excellent.
7. April 2026
Antwort von HelloFresh New Zealand
We're happy to hear that you received prompt deliveries and that you consider the food quality to be excellent. Thank you for your positive feedback!
-Daren
Best thing since sliced bread
Delivery and notification is efficient and timely.
The food is fresh, nourishing, sufficient and well packaged.
Recipes are clear and easy to follow.
18. Jänner 2026
Antwort von HelloFresh New Zealand
We're happy to hear that our delivery and notifications were efficient and timely for you. We're also glad you found the food fresh, nourishing, well-packaged, and that the recipes were clear and easy to follow.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Blanch 💚
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Blanch 💚
Our order was canceled because courier…
Our order was canceled because courier couldn't find our address. You send you called me but I had no calls. Very disappointed with service. Will probably go with someone else. Not happy with service at all
17. April 2026
Antwort von HelloFresh New Zealand
Hi Linda,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Blanch
Customer Resolution Specialist
HelloFresH
HelloFresh have easy to follow recipes
HelloFresh have easy to follow recipes which makes life so much easier after a busy day at work!
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von HelloFresh New Zealand
We're happy to hear that our recipes simplify your weeknights after work! Thank you for sharing how much easier we make your life.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Blanch 💚
Love hello fresh
10. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Blanch 💚
Need to change the opt-out system
Honestly, we love HF when we WANT it. What we are sick of is having to cancel every week when we don't want it. Would much rather an opt in system each week. I have had too many boxes I didn't want or couldnt afford, so we are cancelling our membership. I raised this with a HF member of staff on Messenger who didn't seem to care.
14. April 2026
Antwort von HelloFresh New Zealand
Hi Anneka,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Blanch
Customer Resolution Specialist
HelloFresh
Been using Hello Fresh for a couple of…
Been using Hello Fresh for a couple of months. Ingredients and proteins always arrive fresh and last a full week in the fridge. Recipes are restaurant quality. 10/10 recommend.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von HelloFresh New Zealand
We're happy to hear that you've been enjoying our fresh ingredients and restaurant-quality recipes for the past couple of months. We appreciate you taking the time to share your positive experience and 10/10 recommendation!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Blanch 💚
Organized and tasty
I love that the meals are in bags so I don’t have to sort them out. They taste delicious and I enjoy trying foods I wouldn’t normally cook myself
10. März 2026
Antwort von HelloFresh New Zealand
We're happy to hear that you appreciate the convenience of our organized meals. It's great to know you're enjoying the delicious flavors and exploring new culinary experiences with us! Thanks for your feedback.
-Daren
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