Lately lots of items missing from orders. Sauces generally are on the too little side. Not enough variety - my husband hates the side salads yet so many have them. Definitely smaller than they... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
For 3 main meals a week I don't have to think shop knowing we have 3 good protein meals sorted. I find the meals easy to.prepare quick tasty and something different. Sometimes a veggie is a little on... Mehr ansehen
Unternehmen hat geantwortet
Good value and excellent quality of food. We are trying out a new recipe every night which is surprisingly easy and every meal so far has been delicious. Takes the hassle out of thinking about what... Mehr ansehen
Unternehmen hat geantwortet
There are lots of quick, easy and delicious meals to choose from. I’ve been impressed with the portion sizes - you have definitely improved on that aspect. I’m enjoying cooking dinner again.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Kontaktinformationen
Neuseeland
- hellofresh.co.nz
4,0
Gut
14 722 Bewertungen
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Das haben sich andere Leute angesehen
Delicious so far
10. März 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
Small let down
Its been great however my last box and ice bag popped the box arrived wet and damaged. The produce inside was fine except the sour cream and a cheesecake wad through everything.
17. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review, Lizzy! ⭐
We're delighted to hear that our boxes are working for your household!
We're so sorry to hear that there have been a few hiccups with some of the ingredients you've received. As a service centred around convenience, this really undermines that benefit, and we're so sorry to have not lived up to our promise. If this ever happens, it is important that this gets reported so we can look into what went wrong and take the appropriate action to make sure it doesn't happen again. Most importantly, we'll always make sure you're not out of pocket for an ingredient that wasn't up to our usual, high standard. If this happens again, please reach out to us and we'll be happy to get it reported and sorted!
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
Good selection of meals and good…
Good selection of meals and good variety of proteins. I like that each meal is in it's own bag. It's very convenient and makes putting away and tidying up easy all the rubbish goes straight back in the bag. It is a little pricey. But the ease of not having to think about what to cook outways the cost for us as we are both full time and have school aged children. If you can afford it I would definitely recommend.
14. August 2025
Antwort von HelloFresh New Zealand
Thank you so much for your review, Luke! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
Great not to have to think what to serve!
Lots of variety to choose from but many dishes are with noodles or pasta and se quite similar.
9. Mai 2025
Antwort von HelloFresh New Zealand
Thank you so much for the review, Jeannie! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Antwort von HelloFresh New Zealand
Thank you so much for the five stars, David! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Antwort von HelloFresh New Zealand
Thank you so much for your five-star review! ⭐
It's great to hear that our convenient recipes are making those 'what's for dinner?' decisions a breeze. 🙌
If you ever need a hand with your account or deliveries, we're available 24 hours a day, 7 days a week and are happy to help! 😊
You can reach out via the 'Contact Us' section of your online account, or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
some of the meat and produce needs to be eaten within four days as you cannot refreeze them.
It comes on time and I get to choose my own meals
3. März 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're delighted to hear that you have been enjoying your meals!
Thank you for feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account, or have any questions or feedback you can reach our awesome Customer Care team here:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren💚
Box went missing and Hello Fresh were…
Box went missing and Hello Fresh were unable to tell me when it would arrive or be clear about my entitlements to a refund. The whole experience was frustrating, confusing and time consuming.
Box arrived after being in transit for 48 hours. Food was room temperature, including chicken, and not safe to eat.
Refund was granted eventually.
However, next payment was double charged. The whole experience left me out of pocket and without food for the week that we were counting on to feed my family.
28. Jänner 2026
Antwort von HelloFresh New Zealand
Hi Mary,
Thank you so much for providing your feedback!
I am really sorry to hear about your experience, this is definitely not the HelloFresh way. Your feedback is important to us, and we’ve reached out to help resolve your concerns.
I’ve sent an email with a resolution and am happy to discuss anything further to make things right. We want to ensure you have a positive experience with HelloFresh and we are here to help!
Daren
Customer Resolution Specialist
HelloFresy
I was sent the wrong recipe card this…
I was sent the wrong recipe card this week. I always find there is just too much packaging especially for 6 people.
17. März 2026
Antwort von HelloFresh New Zealand
Hi Priti,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Elise
Customer Resolution Specialist
HelloFresh
Joy of cooking
I love the variety of meals. I don't have to think what to cook. I'm not bored cooking anymore and the food is delicious.
17. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for your five-star review! ⭐
It's great to hear that our convenient recipes are making those 'what's for dinner?' decisions a breeze. 🙌
If you ever need a hand with your account or deliveries, we're available 24 hours a day, 7 days a week and are happy to help! 😊
You can reach out via the 'Contact Us' section of your online account, or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
I have made quite a few recipes now
I have made quite a few recipes now. So easy to follow the instructions. Easy to do when you have all the ingredients too. They are quick recipes so not long periods of time in the kitchen. I like that.
24. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
No more groaning when it comes to the…
No more groaning when it comes to the age old question what’s for dinner. Easy to plan and order.
30. Dezember 2025
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren💚
Great Service, Need a little more taste.
Some of the recipes have been a little bland, but maybe that is just my taste
3. Februar 2026
Antwort von HelloFresh New Zealand
Thank you for the feedback!
We love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for, and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account, or have any questions or feedback, you can reach our awesome Customer Care team here:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka💚
Food is always fresh
Food is always fresh, perfectly portioned and recipes are delicious.
30. Dezember 2025
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Meals are so easy
Meals are so easy, love coming home and not having to think about what to cook for dinner. Meal instructions as so easy to follow our teenagers cook them.
10. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz 💬
Happy cooking! 😊
- Elise 💚
I have the box for 4 people but there…
I have the box for 4 people but there are only 3 of us. Some proteins just arent big enough. The buns felt stale and crumbled. The buns are a perfect size though. Flavors are lovely
24. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're delighted to hear that our boxes are working for your household!
We're so sorry to hear that there have been a few hiccups with some of the ingredients you've received. As a service centred around convenience, this really undermines that benefit and we're so sorry to have not lived up to our promise. If this ever happens, it is important that this gets reported so we can look into what went wrong and take the appropriate action to make sure it doesn't happen again. Most importantly, we'll always make sure you're not out of pocket for an ingredient that wasn't up to our usual, high standard. If this happens again, please reach out to us and we'll be happy to get it reported and sorted!
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren💚
Good choice of meals
18. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
We are really enjoying the flexibility…
We are really enjoying the flexibility of HelloFresh, it’s great being able to change the amount of meals from one week to the next depending what we have on as a family. Also love the amount of recipes to choose from each week! Makes it easier for us not to think about what to make each week. Slightly unfortunate that you can’t choose your billing day as the current day doesn’t always work well for our family - would love this to be an option one day
28. Jänner 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren💚
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We are delighted to hear that you have been enjoying your meals!
Thank you for your feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:
Phone - (09) 886 9589
Live chat - hellofresh.co.nz
Facebook DM - http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Elise 💚
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
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