HelloReport Bewertungen 

91
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I stupidly deleted a whole bunch of photos on a check-out report (despite the message that says 'are you sure') and messaged HelloReport and got Usman. He got the background team on it right away and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Firstly the team is great, the product is great, makes it nice and easy to produce inventories, check outs and inspections. But the team behind the software does the real work and a special shout out... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Usman is always so helpful. I am not the best when it comes to technical things but Usman is always so patient on chat and gives clear and concise instructions that make it easy to follow. It always... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The inventory software is the best i have ever used as it is so easy to use and flexible. The support team is fantastic also as they respond to the chats or phone calls so quickly and whatever the iss... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Cloud-Computing-Service

Vom Unternehmen geschrieben

Say Goodbye to tenancy disputes. HelloReport allows you to create professional inventory, inspection and check out reports in minutes, take detailed photos and collect tenant signatures online. Available on your iPhone, iPad or Android device.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

91 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(91)

14 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent and easy to use platform

Excellent and easy to use platform, great customer service and prompt responses on live chat.

24. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Hi Martin,

Thanks so much for your positive review! It is great to hear you are enjoying HelloReport, we are happy to help you whenever you need.

HelloReport Team

Bewertet mit 5 von 5 Sternen

Great support team

The support team at Hello Report have been amazing in particular Osman. He helped me recover data that accidently deleted. Response times were great, he came back to me at the times promised and resolved the issue. Great work, thank you.

19. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Hi,

Thanks so much for your glowing review! It is great to hear you are enjoying HelloReport, we are happy to help you whenever you need.

HelloReport Team

Bewertet mit 5 von 5 Sternen

Helpful & Prompt

Usman was really helpful and promptly helped with my enquiry. Always helpful when ever we need him.

1. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Hi Becky,

Thanks so much for your glowing review! It is great to hear you are enjoying HelloReport, we are happy to help you whenever you need.

HelloReport

Bewertet mit 5 von 5 Sternen

Very Fast Service & Response time

We have used Hello Report for the last couple of years since moving from a previous Inventory company and I have to say there response time to any requirement we have had has been nigh on instantaneous. Shout out to Usman who always goes above and beyond to resolve issue's fast.

16. April 2025
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Hi Marcus,

Thank you for taking the time to leave us such a great review!

We are glad you're enjoying HelloReport so far and will be sure to pass this message onto our lovely Usman!

HelloReport

Bewertet mit 5 von 5 Sternen

we have worked with Hello report for…

we have worked with Hello report for the last two months. I have no bad comments to make regarding their services or the platform. if we have had any concerns or require assistance they are on it from the start.

27. März 2025
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Thank you for your fab review!

We are so glad that you are enjoying HelloReport so far :-)

Bewertet mit 1 von 5 Sternen

Doesn't work

Awful system. I've used this when moving into two properties, and both times it hasn't let me submit any disputes to the property.

I submit all the photos of my disputes and get to the final page, and it just says 'submitting' for hours. Tried this multiple times and got the same issue.

Obviously just a scam so you can't dispute anything and get stung at the end of your tenancy when you try and get your deposit back.

Poor customer service as well. He tried to tell me that it was my 'wifi speeds' when I have over 450Mbps upload speeds.

7. März 2025
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Hi Frankie,

We’re sorry to hear about your experience and understand how frustrating this must have been. We take your feedback seriously, and we’re working on improving our system to prevent issues like this in the future.

Regarding our customer service, we apologise that our response didn’t meet your expectations. Please reach out to us at hi@helloreport.co.uk, and we'd be happy to investigate further and assist you.

Thank you for bringing this to our attention.

HelloReport

Bewertet mit 5 von 5 Sternen

Usman from Hello Report team has been…

Usman from Hello Report team has been very helpful and fast resolving the issue for me. it saved me hours of work i would have done otherwise. Very polite and nice, thanks so much!

25. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Thank you for your lovely review, Ilona!

I will be sure to pass this onto Usman for you, he is a star.

HelloReport

Bewertet mit 5 von 5 Sternen

Great

Great, super fast and comprehensive help!

Thank you Usman!

16. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Thank you for such a great review! I have passed this onto Usman for you, he is always happy to help :-)

HelloReport

Bewertet mit 5 von 5 Sternen

Top tier software and staff

Firstly the team is great, the product is great, makes it nice and easy to produce inventories, check outs and inspections. But the team behind the software does the real work and a special shout out to my main man Usman, who is forever having to deal with me requesting older archieved documents. top tier all round.

5. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Hi Ashley,

Thank you for taking the time to leave us such a fab review! We are so glad that you are enjoying our service and I have passed on your lovely words to Usman, he really is our main man :)

HelloReport

Bewertet mit 5 von 5 Sternen

HelloReport

We have been using HelloReport for 2 years now and found it to be an excellent tool when composing inventories, inspection reports and check out reports. It is easy to use and can be modified to suit individual requirements. The support team have always been available on the few times we have needed to contact them, with any issues resolved quickly. They have been especially helpful in obtaining reports from the previous system when required with an almost immediate response. I would highly recommend the team and the use of HelloReport.

6. November 2024
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Hi Gary,

Thanks so much for your lovely review! It is great to hear you are enjoying HelloReport, we are happy to help you whenever you need.

HelloReport

Bewertet mit 5 von 5 Sternen

Usman was amazing

Usman was amazing, so helpful, great service 5 *

15. August 2024
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Thank you for leaving Usman a lovely review, Karen! We will be sure to pass this onto him.

HelloReport

Bewertet mit 5 von 5 Sternen

Excellent customer service from Anabel…

Excellent customer service from Anabel Joyce, who helped me with a technical issue. Swift feedback and resolution.

31. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Thank you for leaving us a great review, Mark!

We are glad Anabel could help with your technical issue.

HelloReport

Bewertet mit 5 von 5 Sternen

Staff really helpful

Genuinely don't know how Usman put up with all the questions and requests I had. He was really helpful and patient with me!

25. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Hi JJ, thank you for leaving us such a great review! Usman is fab, I will pass this onto him.

HelloReport

Bewertet mit 5 von 5 Sternen

Such a great product and coupled with…

Such a great product and coupled with the best customer service - Genuinely has made managing property inspections so much easier. Very easy to create custom reports to your own requirements, using a simple templates. Our customers love the fresh new look too.

24. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Thank you so much for giving us such a great review! We are delighted that you are enjoying our product and it is making your inspections easier :-) We are always happy to help whenever you need us!

HelloReport

Bewertet mit 5 von 5 Sternen

This product is fantastic- its so…

This product is fantastic- its so adaptable to make personal for your business, its really intuitive and user friendly. its completely streamlined our process and has had a huge time saving benefit. The only thing better than the app is the service, Damian is very approachable, explained everything really well and is very responsive.

24. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Hi Victoria, we are so happy that you are enjoying our service.

Thank you for taking the time to leave such a fab review following your conversations with our lovely Damian! I have passed this onto him.

HelloReport

Bewertet mit 5 von 5 Sternen

Accidental deleted item

We use HelloReport and I had an issue with having deleted something. I contacted the Help Desk at HelloReport and within an hour the issue was fixed. Usman was very helpful, kept me informed and completed the query. Fab service, thanks.

24. April 2024
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Hi Laura,
Thank you for taking the time to leave us a review! Usman is great isn't he? We'll pass on your lovely feedback to him :-)

Bewertet mit 5 von 5 Sternen

Excellent System and Service

We have been using HelloReport for just over a year and have found the system easy to use and great for inspections, inventories and checkouts. On the odd times we have encountered any issues they have solved them very quickly and are always very nice and easy to deal with. We would recommend them to any agents looking to make their lives easier.

15. März 2024
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Thank you for taking the time to leave us such a great review Emma!
We are happy that you are enjoying using the HelloReport service :-)

Bewertet mit 5 von 5 Sternen

great company

great company , easy to use and always quick when you need to speak online especially Usman he was really helpful the other day

26. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Thanks for your great review - we'll pass your feedback on to him. :)

HelloReport

Bewertet mit 5 von 5 Sternen

Simple and Effective!

Really simple and effective app and the team are always quick and helpful when responding to questions.

22. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Hi Jess, thanks for taking the time to leave us a review - it's great to hear you're enjoying the HelloReport app.

HelloReport

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

Although only a small and infrequent user, the level of support and help that was given tells me all I need to know about this organisation, all customers count and are valued not by the size of their property portfolio they manage, but because they matter ! First class support team, thank you Sophie for being a star!

22. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von HelloReport

Hi David, thank you for taking the time to leave us a review - we pride ourselves on having amazing customer support and we're glad Sophie was able to help.

HelloReport

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr