Excellent value for money. There is a wide selection of treats from chocolates, ingredients to create some Bailey's desserts and a drink. I am looking forward to creating something special that I... Mehr ansehen
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Das sagen Bewerter
Would give a 0 if I could as a waste of money and huge disappointment, there was only one thing we would eat in it. Nothing like their photograph (Vodafone offer July 2026), it contained hi... Mehr ansehen
Unternehmen hat geantwortet
Fantastic experience. My first box was great. Taco seasoning, wraps, a BIG bag of crisps (not an individual bag), chocolate, fibre powder, non-alcoholic drinks, pasta sauce, musili, fancy tea, kat... Mehr ansehen
Unternehmen hat geantwortet
I am surprised at the negative reviews, as we personally love our Yummy Box! Yes, it's not always snacks and can sometimes be things like air fryer cooking oil or truffle mayo - but they're useful i... Mehr ansehen
Unternehmen hat geantwortet
Kontaktinformationen
Northgate House, Upper Borough Walls, Bath , BA1 1RG, Bath, Vereinigtes Königreich
- hello@helloyummy-box.com
- helloyummy-box.com
3,5
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242 Bewertungen
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Run like the absolute wind from this…
Run like the absolute wind from this company, some really good products but customer service team are shocking and good luck getting out of that subscription, yes they put it in the print you have to cancel before the cut off 23rd I think but even if you email them it took 2 days for them to get back to me by then it was too late and they stated I missed the cut off even though I emailed to say I wanted to cancel it's an absolute scam of a company and I can see everyone else is having the same problem
26. August 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Alex,
Thank you for taking the time to share your feedback.
We’re pleased to hear you enjoyed the products in your Hello Yummy box, and we hope you discovered some new brands you love.
We’re very sorry to hear about your experience with the cancellation process. As outlined in our emails, FAQ page, and terms and conditions, cancellations, skips, or pauses must be requested before the 24th of the month. We aim to respond to all emails within 48 hours, and if a cancellation request is received before the cut-off date, we always honour the date of the request, even if our reply comes after.
If you believe this wasn’t applied correctly in your case, please reach out to us again at hello@helloyummy-box.com so we can look into this further and make sure it’s resolved for you.
We hope you will give Hello Yummy box another try!
disposable virtual debit card!
Definitely use disposable virtual debit card when you try them out, because if you do not like it it will be a nightmare to cancel them.
There is no cancel button, and they definetly ignore your email cancel request.
(Luckily I deleted the virtual card before they could have charged me for the second box)
I personally did not enjoyed the first box, lots of salty snack. The beers were nice, and not sure what to do about the alcohol free champagne...
I can see it would be a hit with university students, but I would not recommend if you are looking for some quality items.
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi, thanks for taking the time to leave a review. We’re really sorry to hear your experience didn’t match your expectations.
Just to be clear, our membership isn’t hidden in small print. When signing up, it’s shown that this is an ongoing subscription, and all members agree to the full terms before joining.
We also send a welcome email straight away, which includes details on how to skip, pause, or cancel at any time by dropping us a line at hello@helloyummy-box.com. We always aim to respond within 1–2 working days.
We hope this clears things up, but if there’s anything else you’d like to ask, do let us know.
Best,
Set up as a scam I think
Set up as a scam I think. If not they need some support in ethical trading
Do a lovely intro deal, using photos of delicious and healthy snacks. Reality is, deliver a box of junk food and alcohol. That first box on 25th of the month, meaning there is no way to cancel the full price following month once you see the contents (3 weeks before it's due to be shipped. Reason you cant cancel 3 weeks in advance, it's perishable food apparently, not sure this is true- this food could last a few years with the amount of additives, nothing fresh at all)
The contents are poor quality, cheap and highly processed/junk food, I won't donate to food bank. Not sure how they are allowed to use those photos on website when it does not reflect reality. I haven't found any mention the box would includ alcoholic drinks (which have a higher rrp but worthless to non alcohol drinker)
Just sad if this is a small company trying to make it's way, but making so many basic errors. Be more open about potential contents, stop with the false advertising and allow users to manage their own subscriptions and cancellations to avoid the slowness of the customer service responses
Much like others mention, I emailed to cancel, as soon as first box arrived (hello at helloyummy-box dot com) - still no response to this email. Made a second attempt using the ticket/contact us on the website, no apologise for missing my cancellation email, just a reminder of the cancellation T&C's
I have subscription boxes for most areas of my life, and this so far has been the most disappointing Vs the advertising/expectation. Who doesn't love a foodie treat... But this is not it...
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Laura,
Thanks for taking the time to share your feedback!
We’re glad to hear you enjoyed the introductory deal and that the concept caught your interest! Discovering new snacks and ingredients is what Hello Yummy Box is all about. Each month, we carefully curate a selection of 10–15 snacks, drinks, and kitchen goodies worth over £35, and while the contents vary, they’re all non-perishable and have a long shelf life to ensure quality and convenience.
Our photos are reflective of previous boxes and are designed to give an idea of the experience you could have. That being said, we understand tastes differ, and not every box will suit everyone due to the surprise nature of the box.
We’ve responded to your queries within our 48-hour timeframe, and we hope our support has helped clarify the cancellation terms. We're always improving our communications and processes based on customer feedback.
If you have any other queries or need any help, please email us at hello@helloyummy-box.com.
We hope you will give Hello Yummy box another go!
Best,
Bin end quality goods
The quality of the goods is very poor. Imagine a meal deal at a petrol station or perhaps the selection of items that nobody wishes to buy in those odd containers near the checkouts in a shop. Bin ends of low quality, failed products, mixed in with a couple (and in our case just 2) items that are OK. Very disappointing, do not recommend.
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi David,
Thanks for taking the time to share your feedback!
We’re sorry to hear that the box didn’t meet your expectations. Due to the surprise nature of our monthly boxes, we understand that not every product will be to everyone’s taste. That said, our team carefully curates each box with a variety of high-quality products from trusted brands, with the aim of introducing our customers to exciting new food and drink discoveries.
We take all feedback seriously and will share your comments with our team to continuously improve our product offering and we hope you’ll give Hello Yummy Box another try!
Best,
Not great
Not great. They cancelled my subscription in error. The customer service rep was rather unpleasant really; touchy, personal and not very professional. Wouldn’t want to deal with them again
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Trudy,
So sorry to hear your subscription was cancelled in error, that definitely shouldn’t have happened. We’ve had a look but couldn’t find any email correspondence, so if you wouldn’t mind dropping us a message at hello@helloyummy-box.com, we’ll get it sorted for you.
Thanks, and hope to hear from you soon.
HEAVY box, but not in a good way.
Not a great start when you receive 'lovely snacks' like a huge tub of LO SALT, (I thought the box must have been filled with goodies when I picked it up), a cardboard box of baked beans, and a pack of 4 tortilla wraps that expire in 6 days...
NOT quite what I was expecting....but even worse, on cancellation (not easy, you can't do it yourself and have to email them and then make sure they confirm it, a slow process and a bit of a pfaff, which is another red flag 🚩
You then find that your first box was delivered AFTER their cut off point for cancellation (how or why would you cancel something BEFORE you get it?) And so you are forced to accept and pay for another box. 🚩
Yes, I'm sure it probably is in the extra small print t & c's somewhere about delivery dates and cancellation periods etc, but it certainly wasn't clear on signing up, and I like to think that I'm someone who reads into things.
Personally I'll NEVER try Hello Yummy Box again, no matter how tempting the offer or ad may seem....I prefer companies that make it easy to pause, or cancel your subscription, and give clear details about when to cancel by to avoid paying for something that's not your thing.
Definitely NOT worth the money either, I could find nicer snacks with better dates for less ££.
**edited to remove 'promotional comment' about a competitor as I don't want my review removed.
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Debbie,
Thanks for your review. We're sorry to hear you had a frustrating experience.
We’ve looked into this but haven’t been able to locate any email correspondence from you. Could you please confirm the email address you used to contact us so we can check again?
Also, as your review includes promotional content for another business, we’ll need to report it to Trustpilot for review, as it may not meet their guidelines for genuine customer feedback.
Thanks,
The Hello Yummy Team
Just cancelled
Just cancelled, all stuff you can get from a local shop much cheaper, I prefer Snack Verse, snacks from around the world much more fun.
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Caroline,
Thanks for leaving a review!
We're sorry to hear that you didn't enjoy the products in your monthly box so far. We try to include a range of products that we think our community will love and each box is specially curated by our team to include some of our favourite brands.
Each of our boxes includes a selection of sweet and savoury snacks, drinks and cooking hacks/ pantry items to level up your cooking game and help you discover new favourites - we're not just about snacking!
We hope that you will give Hello Yummy box another go in the future!
Salt and baked beans?!
Delicious snack boxes included salt and baked beans apparently.
I ordered a box after seeing all the great things advertised on the website... I did get a few decent products, but definitely not worth the money they suggest it's worth. However the most mind-blowing thing of all is that this snack box legitimately sent me salt and baked beans... Really? A pack of salt, and a pack of baked beans.
Still waiting for them to cancel. You can't just cancel yourself. You have to email them - and of course they try to get you to stay with another offer. Fortunately, I blocked them via my bank, so even if they decide to not cancel my subscription, they won't get my money.
Avoid them. Shady when a company doesn't allow you to cancel yourself - IE you have to contact them. You can't actually manage your subscription yourself.
25. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Ange,
Thanks for leaving a review.
We're sorry that not all of the products landed with you in this month's edition. We try to include a range of products that we think our community will love and each box is specially curated by our team to include some of our favourite brands. Each of our boxes includes a selection of sweet and savoury snacks, drinks and cooking hacks/ pantry items to level up your cooking game and help you discover new favourites - we're not just about snacking!
Due to the surprise nature of our boxes, you may from time to time find a item that's not to your personal taste, and we'd always recommend sharing these with friends or family or donating to your local food bank if unopened :)
We're glad you did find some products you enjoyed in your box and hope that you will give Hello Yummy box another go in the future!
not worth it
They claim that the contents of the box is worth £35 or more, but there's no way I would even pay £10 for that in the shops. My first box arrived damaged, and when I emailed to cancel, they tried to get me to buy another at a discount.
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Elojandra,
Thanks for taking the time to leave a review.
Sorry to hear that you weren't happy with the contents of your box. Each of our boxes contain from 10-15 products ranging from snacks to drinks to cooking hacks, and we ensure that each box has a value of over £35, and try to include products we really think our community will love.
Please could you get in touch with us at hello@helloyummy-box.com and send photos of your damaged box? So we can assist you further on this and help rectify, as it is important to us that every customer has the best box opening experience. I can see that as requested your subscription has been cancelled by our team.
We hope you'll give Hello Yummy Box another try in the future!
This was resolved after several communications.
Unreliable. I can't prevent the June box from going missing because I can't track it. The website doesn't recognise the email address that they are contacting me with, or allow me to reset my password. I keep emailing asking for confirmation of delivery dates, pointing out that I can't log in, and asking them to cancel. They keep offering me a discount. No. I have stated I wish to CANCEL.
9. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Harriet,
Thanks for leaving a review.
We provide tracking details upon the dispatch of your Hello Yummy box and we provided a rough estimate of ETA of your box before dispatch as there is no tracking available before this.
We have cancelled your subscription as requested and have already resolved this matter. If in any case, your box were to go missing, we would assist you with this promptly as we ensure that every customer is taken care of and it is important to us that every customer receives their box.
We hope you enjoyed the contents of your box and hope to have you back soon!
Ordered the first box which was full of…
Ordered the first box which was full of interesting things that I could also share with my family. Emailed customer service and they responded quite swiftly. Decided to have a box every other month - so will see what the next one brings. On the whole a varied amount of items being offered.
15. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Teresa,
Thanks for leaving a lovely review! ⭐
We are glad to hear that you and your family are enjoying the goodies from your monthly boxes and that you are happy with the customer service, we try to ensure every customer is taken care of!
Thank you for being a loyal customer and here’s to many more delightful discoveries ahead!
Nothing but hassle
Nothing but hassle, they expect me to get to Wigan from Wrexham to collect my box as I wasn’t in on delivery sorry but I am busy on weekends not that I need explain myself!
They make it so hard to cancel, I don’t want emails back and forth cancel the damn thing like i requested
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Wayne,
Thanks for taking the time to leave a review.
We understand the frustration that missing the delivery of your box may present, however we fully trust our courier service to do their best to deliver the parcel to you on time. After several attempts to deliver your box to your address, the courier service delivered it to your nearest depot. We tried our best to resolve the situation for you and we have already cancelled your subscription as requested.
We hope you enjoyed the contents of your box and that you will give Hello Yummy Box another go soon!
£50 box (probably worth £5)
1st box for reduced price was great, lots of nice things and a few unusual things to try. Ordered the “special” one off box for the price of £20 down from £50 and would be amazed if it was even worth £10. I guess they suck you in with the 1st box, make it really difficult to leave and then try scam you with the subsequent boxes.
3. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Gareth,
Thank you for taking the time to leave a review.
We are happy to hear that you enjoyed your first Hello Yummy box and that you discovered new brands and products to try!
Our Limited Edition box is packed with over 15 products worth over £50 if you were to purchase in-stores. This box is available outside of our subscription model, available to purchase as an added extra in addition to your monthly boxes if you wish. The contents of this box is also pictured on our website so you can see what you'll get before you buy.
Sorry to hear you were disappointed with your experience with us this time and we hope you come back to give Hello Yummy box another go!
It really isn’t worth it- they don’t like you to cancel
It really isn’t worth it
First box was a novelty but even then I emailed to cancel subscription & offered discounted rate to stay for a second box. This second box was so disappointing. I emailed on 25/05/25 to cancel & advised the cut off point was midnight 24/05/25 so I would be getting a third box of useless stuff for an over priced £15:99
25. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Adena,
Thank you for leaving a review!
We are sorry to hear that your Hello Yummy box didn't meet your expectations and you were disappointed with your second box, we will take this feedback on board to keep improving the products we offer in our boxes.
We are sorry that you were unaware of our cancellation policy. We do try to make this very clear at various stages of the sign-up process. Our T&C's are available to view on our website. This is also where you can find our cancellation policy.
I hope you enjoy your final box when it arrives with you - June's edition is one of my personal favourites!
Best,
I had an exceptional experience with…
I had an exceptional experience with Hello Yummy Box. Over the course of a year, I was introduced to numerous fantastic brands and products that I continue to use today. Each item arrived well-packaged, and I appreciated that 9 out of 10 products were full-sized. The communication was top-notch; I was consistently updated on the status and delivery of my box. Although I decided to cancel my subscription after a year, I look forward to rejoining in the future.
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Tikarah,
Thanks for leaving a five-star review! ⭐
We are super happy to hear that you've been enjoying your Hello Yummy boxes and that you discovered new brands!
We are also glad to hear that you are satisfied with the customer service and email updates on your box.
Thank you for being a loyal customer and here’s to many more delightful discoveries ahead!
Great little box of delights
Great little box of delights. Just find receiving them a slow process, heres waiting to seeing what next month has in store, I noticed payment was due before, I'd received. Thankfully it arrived the day after.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Amanda,
Thanks so much for leaving a review! ⭐
We are happy to hear that you are enjoying your monthly boxes. Thank you for being a loyal customer and here’s to many more delightful discoveries ahead!
Best,
Excellent customer service
Excellent customer service and a box full of treats.
Great value.
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Terry,
Thanks for leaving a five-star review! ⭐
We are happy to hear that you are satisfied with the customer service and that you find your monthly boxes great value!
Thanks for being a loyal customer and here’s to many more delightful discoveries ahead!
Best,
Great customer service
Although it’s not easy to cancel or alter a subscription online, email response is as quick and efficient, so I can only praise the customer service. The quality of goods I the boxes is good. Not everything was to my taste, but it’s good to know what I might or might not want to buy more of.
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Jessica,
Thanks so much for the lovely feedback!
We are happy to hear that you are satisfied with the customer service - we do our best to ensure that every customer is taken care of!
Thank you for being a loyal customer and here’s to many more delightful discoveries ahead!
Best,
Received my first box and granted some…
Received my first box and granted some things are not for me but I did receive some really nice products and they were delicious. I can give the things I do not use away to family. Love the idea of the surprise!!! It was worth the money as the products were good quality.
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Claire,
Thank you for leaving a lovely review! ⭐
We are super happy that you love your first box and the products inside! The surprise nature of the box allows us to feature all different kinds of exciting snacks, drinks and ingredients to make delicious recipes with.
We’re also absolutely chuffed to hear you’re enjoying your experience with us so far and here’s to many more delightful discoveries ahead!
Best,
Really love this subscription
Really love this subscription! It's my monthly treat to myself and I love discovering new foods and snacks and they're all full sized which is great for the price 💚
12. März 2025
Bewertung ohne vorherige Einladung
Antwort von Helloyummy Box
Hi Laurie,
Thanks for leaving a five-star review! ⭐
We are really happy to hear that you have been enjoying your experience with Hello Yummy box so far! It's also great to hear that you have been discovering new brands and products with your monthly boxes, we are truly excited for you to see what's in store for your upcoming boxes :)
Thank you for being a loyal customer and here’s to many more delightful discoveries ahead!
Best,
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