My experience is that this side is very legit and I never knew it before but thank to my Artificial friend - AI (Chatgpt) for recommending me this side.... As it was my first time but I trust and they... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Before trying new fintech app I spend time checking previous reviews. I decided to give HeptaPay a try, was a little bit confused when the receiver did not get the money directly. Then I contacted He... Mehr ansehen
Unternehmen hat geantwortet
I’m so disappointed. I have been waiting for more than 10hrs for my transaction to go through even after being given a reference number. What’s happening? No communication from you guys either. It’s u... Mehr ansehen
Unternehmen hat geantwortet
So far, so good. I have combed the internet several times looking for a service like this but when I found HeptaPay, I was so grateful. I have used it three times and I have not been disappointed. It’... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobiler Geldautomat
- Kartenverarbeitungsdienst
- Geldwechselservice
- Geldtransferdienst
- Geldüberweisungsdienst
- Finanzdienstleistungsinstitut
Vom Unternehmen geschrieben
HeptaPay is an Online Agent for Mobile Money in East Africa. We allow customers to transfer money from their debit or credit cards into MTN MoMo, Airtel Money, and M-PESA in Kenya, Rwanda, Uganda, and the Democratic Republic of Congo (DRC). We also allow customers to pay businesses directly to their Safaricom M-PESA Buy Goods Till Numbers in Kenya, or MTN MoMo Pay Codes in Rwanda. A customer is not required to sign up with HeptaPay in order to transact. HeptaPay accepts payment via Visa, Mastercard, or American Express debit cards from anywhere in the world.
Kontaktinformationen
Applewood Adams, Adams Arcade, Ngong Rd, 00200, Nairobi, Kenia
- +254114558252
- support@heptapay.com
- heptapay.com
4,1
Gut
268 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
momo is not consistent
momo is not consistent. some days it doesn't appear on the options, that being said when it's working it's pretty convenient and at a decent transfer fee. i do think there's some room to improve in fees to send to other countries like using mpesa. the fees were too high
27. August 2024
Antwort von HeptaPay
Thank you for your honest feedback. We apologize for the inconsistency you've experienced with MoMo. We're actively working to improve reliability so that it's always available when you need it. We appreciate your suggestion about the fees, especially for international transfers, and will take it into consideration as we continue to enhance our services.
Antwort von HeptaPay
Thank you for your feedback! We're glad to hear that you had a quick and hassle-free experience. If you ever need any assistance, don't hesitate to reach out. We're here to help!
Easy to use and faster service.
16. August 2024
Antwort von HeptaPay
Thank you for your review! We're thrilled to hear that you find our service easy to use and fast. We work hard to ensure a smooth and efficient experience for our users. If you ever need anything else, we're here to help!
reliable service
reliable and when a transaction did not go through, i got the assistance soon after.
9. August 2024
Antwort von HeptaPay
Thank you for your feedback! We're glad to hear that you found our service reliable. It's great to know that our team was able to assist you quickly when a transaction didn't go through. We always strive to provide the best support possible.
Very fast and safe bravo 🙌🏾
Amazing experience guys your service is incredibly 🙏🏾thankful for your good service
23. Juli 2024
Antwort von HeptaPay
Thank you for the wonderful review!
Antwort von HeptaPay
We're glad to hear that you find our service to be a great choice for sending money to your relatives. Your support means a lot to us, and we're here to make sure your transfers are always smooth and reliable. If you have any questions or need assistance, feel free to reach out. Thank you for choosing us!
Reliable and Secure Money Transfer Service with Local Support
I’m in the USA and send money to family in Rwanda using this mobile money service. It’s excellent and secure. I also LOVE supporting a local company!
20. Juli 2024
Antwort von HeptaPay
Thank you so much for your kind review! We're thrilled to hear that you're satisfied with our service and that you find it secure and reliable. Thank you for choosing HeptaPay!
HeptaPay - Swift, Seamless and Superior Service To Send Money To Rwanda
Was looking for a way to send money for a medical situation to a friend in Rwanda, and unsuccessfully at first, even after several hours and multiple tries, multiple ways. Another big name and supposedly high rated site rejected my payment and even shut down the account I had just opened with them, frustrating to say the least. Thankfully, I found HeptaPay, and there was zero issues with the transaction. They have clearly established themselves as legit and trustworthy, as my normally difficult bank and card security had no issues at all with them. HeptaPay also offers multiple ways to get the funds to your recipient, mobile money, bank transfer, and cash pickup. As it was nighttime there in Rwanda, the Airtel Mobile Money option was ideal for our situation, and it could not have been a more pleasant experience, and the fees were incredibly reasonable as well. One VERY satisfied customer here, I highly recommend this service to anyone needing to get money to a friend, loved one, or business associate in Rwanda.
12. Juli 2024
Antwort von HeptaPay
Dear John,
We thank you for taking the time to write this very comprehensive review of our service. It's great to know that HeptaPay provided a seamless and efficient solution for your situation. We are able to handle transactions from the most stringent bank and card security measures, and you can count on us anytime in urgent and sensitive situations.
Easy to navigate and complete my…
Easy to navigate and complete my financial transactions, Quick processing, excellent support in case of issues.
5. Juli 2024
Antwort von HeptaPay
Thanks Jean!
Antwort von HeptaPay
Thank you for the review. Indeed, HeptaPay can be used in three straightforward steps:
1) Enter Amount to send
2) Enter the recipient phone number
3) Pay with debit or credit card!
We are glad you had a 5-star experience transacting with us.
Service was fast
Service was fast, received my money in under 5 minutes. THe exchange rates are not too bad
28. Juni 2024
Antwort von HeptaPay
Thank you for the review. HeptaPay processes transactions very fast with competitive exchange rates, and fees of only 4%!
Antwort von HeptaPay
HeptaPay is very fast to use for sending money. To enter all the details takes less than 10 seconds, paying takes 30 seconds, and fulfillment takes 15 seconds. In total, a transaction can be completed end-to-end in under one minute!
HeptaPay is the best
Best Money transfer web app I ever seen, HeptaPay is very fast, reliable and secured. It deserve more than 5 star
8. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von HeptaPay
Thank you for the 5 star review of our service! We appreciate it!
Antwort von HeptaPay
Thank you for the 5 star review of our service! We are glad you like HeptaPay's efficiency.
Convenient Solution for an everyday problem
This has saved me a lot of trouble going to ATM and after withdrawal go to the agent for MOMO deposit. The service fee is relatively affordable.
19. Mai 2024
Antwort von HeptaPay
Thank you for sharing your experience, Daniel. We built HeptaPay with this exact use-case in mind. We are glad that we were able to solve this problem for you as well.
I am not happy
Hello please I am not certified with you guys I put all code sent but you. Keep rejecting to process why
22. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von HeptaPay
We apologize for the trouble you're experiencing. When transacting, please ensure that the code is entered correctly and hasn't expired.
The service is fair but you have some…
The service is fair but you have some delay in delivery.
Otherwise we appreciate this great innovation
16. Mai 2024
Antwort von HeptaPay
Hi John. We appreciate your feedback. As we have noted on our website, first-time transactions may take up to 15 minutes to process. Subsequent transactions are usually completed in 30 seconds or less!
Antwort von HeptaPay
Thanks Tim. We aim to complete transactions in 30 seconds or less!
COMMENT ON SERVICES
thank you ,I appreciate YOUR SERVICE OF TRANSFERING FROM CARD TO MOMO BUT WE NEED ANOTHER TYPE OF CURRENCIES LIKE EUROS.
3. Mai 2024
Antwort von HeptaPay
Thank you for your feedback, Divine. Unfortunately, we can not charge cards in Euros due to regulatory constraints. Since you are transacting to Rwanda, we welcome you to try out our RWF gateway which you can access via this link: https://heptapay.com/rw/atm
There services are great and they have…
There services are great and they have good rates. Won't hesitate to work with them again
10. Mai 2024
Antwort von HeptaPay
Thank you, Belvick. You are welcome to transact on HeptaPay as many times as you wish!
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