Holden Smith Law Bewertungen 

had an extremely disappointing experience with Katie Sanderson at Holden Smith.

What should have been a relatively straightforward property sale turned into an 18-month ordeal. As a direct result of repeated delays, unnecessary requests, and poor communication, I estimate that this experience cost me approximately £45,000.

This financial loss included:

A forced reduction of the sale price by £20,000
Ongoing mortgage payments
Council tax
Service charges and other holding costs
Additional management pack fees and related expenses

During the first sale, an insurance claim that was unrelated to my property was raised as an issue. Even after the insurance company confirmed that they could not provide the information being requested, there appeared to be no practical workaround. The transaction stalled and the first buyer withdrew.

When a second buyer was found, all documentation was already in place, including the management pack. Despite confirmation from the managing agent that nothing had changed, I was asked to purchase a new management pack at additional cost, causing further delay.

Communication was extremely frustrating. Emails often went unanswered for days, and on several occasions I was told that documents were outstanding when they had already been supplied.

The cumulative impact of these delays was severe. I was left carrying the property for many additional months and ultimately accepted a significantly lower sale price.

In my opinion, the process demonstrated poor communication, a lack of urgency, and little appreciation for the financial consequences to the client.

Based on my experience, I would not recommend Katie Sanderson or Holden Smith.

Excellent service from Holden Smith. A huge thank you to Lucy and Lauren who handled my file. They were friendly, incredibly professional and always available to answer any questions I had. The inclusion of the app was also a fantastic convenience I wasn't expecting.

Many thanks to Lauren and Lucy for their conveyancing work and to Alex and Alice for their associated work. All first class and a thoroughly positive experience purchasing our house.

This was a big step for us,having been in our previous home for many years.The team were helpful explaining the process,and giving extra support as we needed it.

i wish to express the biggest thank you ever , for the HARD WORK , and professional service received by Francesca Graham , with the purchase of our new property

I was recommended to Holden Smith Law by my mortgage advisor. Leah was appointed to me and it was quite smooth from beginning to end. Leah was speedy at replying to any questions I had and she was very helpful during the whole process. I recommend this company.

We were unfortunately affected by the PM Law scandal and were recommended Holden Smith by a mutual connection. We had a really positive experience working with Donna. From the outset, she took the time to properly understand our situation and went far beyond what we had experienced with our previous solicitor. She identified key points that had previously been overlooked and used her expertise to successfully help us secure money off the house. Her thorough approach gave us confidence throughout the process. Donna was also clear, responsive, and professional at every stage, making what could have been a stressful experience feel much more manageable. We’re very grateful for her dedication and wouldn’t hesitate to recommend her to anyone looking for a solicitor who truly goes the extra mile.

Joe Furness was extremely helpful throughout a complicated transfer of equity and remortgage process. He was patient, responsive and proactive in resolving issues, including a last-minute lender redemption problem which saved us a significant amount of money.

I really appreciated his professionalism and persistence in getting the matter completed successfully. Highly recommended.

We had a fantastic service selling our property with Holden Smith. Chloe & Zack were extremely efficient and proactive. Would highly recommend.

Great service, efficient, professional and friendly.

Excellent service from Abena and the team at HoldenSmith from first contact to completion,Kept me informed all the way through and made the process easy and stress free.Will use again in a heartbeat.Thank you.

While adequate, my experience was not outstanding. Communication was patchy during conveyancing and at times frustrating, particularly after my house purchase was complete. The response to my complaint was classic arse-covering blurb. I'd have got better value for money elsewhere and wish I'd used another firm.

I had a great experience dealing with Donna at Holden Smith, she made the process incredibly stress free and smooth. She worked incredibly proactively and responsive in getting an auction property complete well within the stated time period. I will definitely be using Donna in the future.

We had Damaride for 2 of our property purchases. Completed in 8 weeks. Quick a smooth process. Holden Smith Law offer reasonable fees.

Joe Furness responsive & sorted my Help to Buy repayment out, chasing the company for updates and ensuring everything ran smoothly.

Francesca was brilliant throughout my recent house sale and subsequent purchase. Everything went smoothly and my emails were answered quickly. Tiarny was also helpful and quick to respond. I would recommend Holden Smith without hesitation.

Dealt with Joe Furness and was very impressed with his help and support in getting the Help to Buy redemption across the line. In contrast to a most Solicitors, Joe was always highly responsive and always available to take a quick call! It was refreshing to be able to actually talk with the individual dealing with the work and made things a lot easier. Thank you Joe for your responsiveness and being available for a call!

Joe Furness was my Remortgage exec and the experience was exceptional from start to finish. Joe’s professionalism, clear communication, and genuinely positive attitude made what could have been a stressful process feel straightforward and well‑managed.

He took the time to explain everything clearly, answered every question with patience, and consistently went above and beyond to ensure I felt informed and supported. His attention to detail and commitment to excellent service were evident throughout.

I’m truly grateful for his help and would not hesitate to recommend Joe to anyone looking for reliable, knowledgeable, and personable legal support.

Very good company, with I can recommend to anyone.
Joe Furness helped us from very beginning to the end of the process. He was very passion and answer all my silly questions straight away. Communication with him was easy and straight forward. Thank you

I used these to sell and buy my property absolutely brilliant we had Leah as our main contact could fault her very efficient and fast responding, will defo use these again in the future