homemadebrownie.co.uk Bewertungen 

40
•
TrustScore 4 von 5

4,0

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The most delicious brownies and blondies, nothing like we’ve ever managed to get our hands on or replicate ourselves being strictly Gluten Free (Allergy) customers. The brownies and blondies... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Very disappointed with this order. The box is designed to hold 8 pieces, and I ordered 10 expecting it to be full or even slightly overfilled. Instead, you can clearly see the bottom of the box... Mehr ansehen

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Bewertet mit 1 von 5 Sternen

Really bad customer service i ordered nearly £200 worth of brownies for my sons 21st i stayed in all day for the deluvery and the delivery company lied about attempting delivery as I was home - I had... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I absolutely love The Homemade Brownie Company! Their brownies are rich, indulgent, and baked to perfection every time. The variety of flavours is fantastic, there’s something to satisfy every sweet t... Mehr ansehen

Unternehmen hat geantwortet

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4,0

Gut

TrustScore 4 von 5

40 Bewertungen

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4,0

Alle Bewertungen

(40)

20 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Really bad customer service

Really bad customer service i ordered nearly £200 worth of brownies for my sons 21st i stayed in all day for the deluvery and the delivery company lied about attempting delivery as I was home - I had no brownies for the party and when they were delivered 2 days later they were left outside in the rain - customer services told me it was my fault and I should read the terms and conditions - it was not my fault it was the delivery companies fault and they should check into it! This was not my first big order and I feel really let down

23. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ordered for my daughters…

Ordered for my daughters birthday.delivery was on time and perfectly packed. The brownies were to die for. We had lots of different flavours and the family loved them. Would highly recommend and I will order again

5. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Many thanks for your fabulous review, Clare.

We are delighted to hear that our brownies were a hit with all the family and that you are keen to order again.

We hope your daughter enjoyed her birthday celebrations!

Best Wishes,

- The HMB Team

Bewertet mit 3 von 5 Sternen

Tried them about 3 years ago and they…

Tried them about 3 years ago and they were incredible, but bought some more the other day at a show and they tasted cheap and more like a cake. Not sure why they’ve changed the recipe.

12. September 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Hi Sarah,

Thank you for sharing your review with us. We’re really sorry to hear that our brownies didn't quite meet your expectations. We aim for fudgy brownies with a crispy exterior so if you would like to share any additional information on the brownies your tried to allow us to look into this, please do reach out to us at office@homemadebrownie.co.uk and we'd be happy to help.

- The HMB Team

Bewertet mit 2 von 5 Sternen

I ordered £140 worth of brownies for my…

I ordered £140 worth of brownies for my mums 70th birthday party to be delivered on an allocated day. DPD the courier used by The Homemade Brownie Co. did not fulfil this as the driver could supposedly not find my address, so the brownies arrived two days after the party. I asked for a refund due to this and the customer service team has stated that the website T&C’s claim they won’t be held responsible for courier delays. Customer service offered a gift token which didn’t feel proportionate to the amount of money wasted. I can’t argue that the T&C’s are stated on the website if you look for them and it is my error for not looking into this. If you are planning on spending a lot of money on these bakes for a special event , I would advise seeking out a local company that will be certain to fulfil the order on the allocated date for you instead.

2. September 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Hi Sarah,

Thank you for sharing your review. We’re very sorry that you experienced a delivery delay with your order, our team have received your email and spoken with you directly regarding this.

We will always do our best to support our customers with any unexpected issues that arise and follow up with couriers to ensure delivery delays are resolved as quickly as possible. Unfortunately, we did not receive any communication from you on the day of the delivery issue so we were unable to follow up with DPD on the day.

Where orders are required for special occasions or specific dates, we do clearly state on our delivery information that we advise selecting earlier delivery dates to allow a buffer in the event of a delay. The preferred delivery date you selected for your order was a Friday so this unfortunately did not allow for any additional time for DPD to complete a re-delivery before your event.

We are very sorry that you experienced this issue with your order delivery and appreciate you sharing your feedback. If you would like to discuss anything further though, please do reach out to our team again.

Bewertet mit 4 von 5 Sternen

Nice enough, but you can tell they're gluten free

Delivery prompt, order nicely packaged, would look lovely as a gift.

I ordered from here because my usual source for brownies were on hiatus, and this company got great reviews.

The brownies taste fine, but I like a really gooey, stodgy, fudgy brownie, and found these had a more cake-like texture, almost spongey/grainy instead of sticky and dense.
So for me, not my personal preference for brownies, because of the texture.

I didn't realise they were gluten free when I ordered, thats my fault for not properly looking at the website; they do state this if you look for it.

But everything I read from customers assured me you can't tell anyway, so I wasn't too worried.

But I have to disagree with that now I've tried them; to me, these tasted like what I would expect from gluten free bakery items. They're not *bad* by any means, they taste sweet and look pretty, and if you actually prefer a lighter, less gooey brownie, they might be more to your liking.

But for me, they didn't have the texture I am looking for in a brownie. If you really like dense, gooey, moist brownies, I'd probably advise looking elsewhere.
If you like them smaller, lighter, more cake/sponge-like and less gooey, you might prefer these to standard brownies.

Didn't do it for me, though, unfortunately, especially as they're not cheap. To me, they tasted exactly like something I'd buy pre-packaged in the cake aisle in the supermarket, not something that seemed home-made ie, nice enough, but not anything special. I wish people wouldn't claim you 'can't tell' if its gluten free; you absolutely can. Its just a matter of whether that bothers you or not.

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Thank you for sharing your review with us, Ziggy.

We’re really sorry to hear that our brownies didn't quite meet your expectations. If you would like to discuss any of your points further, please do contact us at office@homemadebrownie.co.uk and we'd be happy to take some further details and assist you.

Best wishes, The HMBC Team.

Bewertet mit 5 von 5 Sternen

Delicious

I ordered peanut butter, coffee, salted caramel and hazelnut praline. I was initially surprised and disappointed on how small the brownies where. I took a photo which shows they are the same length as my little finger. To be honest I have never seen ones so small but for £2.50, what should I have expected really? They weighed between 57-72g. I suppose when you order online you don't know what you're going to get. I may order again as a treat. They were definitely up there with quality, texture and flavour (have a glass of milk ready 🥛🥰😋) Absolutely delicious. Delivery was fast, packing secure and well presented. Nice company. I would recommend still. Thank you so much.

22. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Hi Jennifer, thank you for sharing your review with us!

Whilst our brownies are actually slightly larger than those offered at most leading cafes, we do understand ideal portion sizes vary between customers, so all feedback on this is appreciated and considered for future developments.

We're delighted you found our brownies delicious and we look forward to baking for you again in the future 😊

Bewertet mit 5 von 5 Sternen

Obsessed

Obsessed. Cannot stop ordering. Honestly the best brownies we’ve ever had. Will ordering for gifts when needed as they’re delicious

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Hi Kate, thank you for sharing your wonderful review! We're thrilled that you are a fan of our brownies and are keen to order again.

We look forward to baking for you again in the future 😊

Bewertet mit 5 von 5 Sternen

Best brownies I’ve had

Best brownies I’ve had, right to the doorstep. I’ve reordered for celebrations and gifts several times, the deliveries have always been on time. Quality is consistently excellent

23. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Thank you for sharing your lovely review Louise! We're delighted that you have been pleased with your order experience and enjoy the quality of our brownies.

We look forward to baking for you again in the future 😊

Bewertet mit 1 von 5 Sternen

Misleading presentation and poor consistency

Very disappointed with this order.

The box is designed to hold 8 pieces, and I ordered 10 expecting it to be full or even slightly overfilled. Instead, you can clearly see the bottom of the box, and even with extra pieces it still looks incomplete and poorly presented. There are visible gaps at the edges, which makes the whole thing look nothing like the advertised images.

On top of that, the pieces are all different sizes and are falling apart, making them impossible to arrange neatly. Even placing candles was difficult due to how uneven and fragile everything is.

Overall, the presentation is poor and very misleading compared to what is shown online. I won’t be ordering again.

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Thank you for your review. We're very sorry that you are disappointed with the presentation of your order and appreciate you sharing your feedback.

Depending on the size of an order, we do use different sized boxes. Our smaller box can hold 8 brownies so an order of 10 brownies would be sent in a larger box to ensure the brownies fit inside properly.

We're sorry to hear that there was variation in the size of the brownies. Thank you for sharing the photos of your order with our Customer Service Team, they are following up with you directly to assist you further with a resolution.

Bewertet mit 5 von 5 Sternen

Delicious!

I received a box of assorted brownies as a birthday gift. They were absolutely delicious. I highly recommend them.

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Thank you for your lovely review Mrs Webster! We're really pleased you enjoyed your gift of brownies and hope to bake again for you in the future 😊

Bewertet mit 5 von 5 Sternen

Not usually a brownie fan but these are amazing

Tried them initially at a friends wedding and was so impressed because I usually don't like brownies. Ordered myself a batch of 8 so I could try some different flavours every one of them was delicious would highly recommend and will order again.

10. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Thank you for your great review Jo! We're delighted that you enjoyed our flavour range and are keen to order again. We look forward to baking for you again in the future 😊

Bewertet mit 5 von 5 Sternen

Sent my friend a box for her birthday ay…

Sent my friend a box for her birthday in May. Brilliant! The ordering and delivery process went really smoothly, and she reports the brownies are superb, really homemade and she will be now using the company to send gifts of her own. Thankyou!! Xx

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Thank you for sharing your wonderful review! We're delighted that you are happy with the ordering experience and that your friend has enjoyed her brownies. We look forward to baking for you again in the future 😊

Bewertet mit 5 von 5 Sternen

Gluten-free Brownies from the Gods

–Absolutely Incredible!I recently treated myself to a mixed box of gluten-free brownies from The Homemade Brownie Company and I am completely blown away. These aren’t just “good for gluten-free” they’re genuinely some of the best brownies I’ve ever had, full stop. Moist, fudgy, rich, and packed with flavour. You would never guess they’re gluten-free.

The texture across all of them is spot on, properly fudgy in the middle with just the right amount of chew at the edges. They feel homemade in the best possible way: generous portions, high-quality ingredients, and clearly made with real care and passion. I’m seriously impressed. These have ruined all other brownies for me (including many that contain gluten!). Whether you’re gluten-free or not, if you love brownies and blondies, you need to try these. They’re an absolute treat and worth every penny.Highly, highly recommended — I’ll definitely be back for more (and probably a bigger box next time)! Thank you, Homemade Brownie Company — you’ve nailed it!

21. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Thanks for the fantastic review Liam! We really appreciate you taking the time to share your feedback. We look forward to baking for you again in the future 😊

Bewertet mit 1 von 5 Sternen

Not happy with my order asked for 6…

Not happy with my order asked for 6 different flavours and was sent 1 large chocolate brownie to a friend for her birthday won’t order again from this site

10. März 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Hi Ann,

Thanks for the review.

As per your e-mail communication with our team, we're not entirely sure what has happened here. All our picking and packing lists show that your order was correctly packed as 6 separate individual brownies and we don't sell or produce any large chocolate brownies (except pre-packaged traybakes, which are a very different retail product), so are unclear what you're referring to.

We did ask if you would kindly send us a quick photo of what was received or provide some quick details from the inside of the box so that we could investigate and come back to you, but you were unwilling to do so.

If we have made a packing error (or any other kind of error) we will of course be very happy to apologise, explain what went wrong and put it right for you, but unfortunately we're unable to identify the problem with no information to go on.

You are welcome to get back in touch with us at office@homemadebrownie.co.uk or on 01256 578009 and we will be very happy to get this investigated and resolved for you.

Bewertet mit 5 von 5 Sternen

Ordered a mixed box of brownies they…delicious

Ordered a mixed box of brownies they were all delicious, my daughter especially liked the snickers one she said it was the best brownie ever! We had a delivery issue but this was sorted out promptly and politely and I would have no hesitation in recommending the homemade brownie company as a treat for yourself or a lovely gift for someone especially as they are packed with care. Can’t wait for my next order .

20. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Thanks for the great review Samantha! We're delighted that you and your daughter enjoyed the brownies and thanks for your patience whilst we resolved the delivery issue. We look forward to baking for you again 😊

Bewertet mit 5 von 5 Sternen

One of the best Brownies ever

I ordered 8 packages brownie, triple chocolate, and what can I say! They were rich, moist and fudgy. They are one of the best brownies I have ever tasted.

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Thank you so much for the lovely review and kind words. We're delighted to hear that you enjoyed the Triple Chocolate flavour! We look forward to hearing from you again in future😊

Bewertet mit 5 von 5 Sternen

Scrumptious brownies

I was very lucky to receive a treat box from the Homemade Brownie Company as a surprise. They were beautifully packaged and presented and tasted amazing! As I have coeliac disease, it is awesome that they were also gluten free. Great company- would highly recommend!

2. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Thank you for the lovely review Jo! We really appreciate your feedback and look forward to baking for you again in future 😊

Bewertet mit 5 von 5 Sternen

I absolutely love The Homemade Brownie…

I absolutely love The Homemade Brownie Company! Their brownies are rich, indulgent, and baked to perfection every time. The variety of flavours is fantastic, there’s something to satisfy every sweet tooth, from classic chocolate to more adventurous combinations. The team in Basingstoke is friendly, welcoming, and clearly passionate about what they do. Perfect for gifts, treats, or just a well-deserved indulgence. I can’t recommend them highly enough!

20. November 2025
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Thank you for the lovely review Christine! It's a pleasure to bake for you and we're so glad you enjoy the brownies 😊

Bewertet mit 5 von 5 Sternen

Simply the best!

These brownies are so luxurious, smooth and such a treat. I have tried the classic, salted caramel and chocolate orange so far and love them all. All delivered in a sturdy eco friendly box. And a bonus, they are gluten free, though you would never realise from the taste.

19. November 2025
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Thanks for the great review Kay! Glad that you've enjoyed all the different flavours and can't tell they're gluten-free (the true test!) 😊

Bewertet mit 5 von 5 Sternen

Perfect!

I've ordered twice and both times they were delicious and arrived in perfect condition. I'll definitely be ordering again! The blondies are the perfect texture.

Also, my last order got caught up in the recent cloud flare issues and the company automatically cancelled out the accidental second order and refunded it, with an apology. I can't commend them enough for how quickly and easily they resolved the issue.

18. November 2025
Bewertung ohne vorherige Einladung
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Antwort von homemadebrownie.co.uk

Thanks for the lovely review Emma - glad you liked the Blondies and we look forward to future orders! Thanks also for your understanding with the Cloudflare issue 😊

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