Hometime has been a great company to deal with in regards to the rental I’m in on Columbia Blvd W Lethbridge. They are always willing to answer your questions or concerns a very understanding company... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great waterfront property in Darwin sleeping 8. Host Lina responded to requests promptly and check in instructions were clear and concise. Property was clean and comfortable, however lacked enough l... Mehr ansehen
Unternehmen hat geantwortet
Appalling hosts who lied 3 times. Left a poor review saying ‘they were on edge’ the whole time during our stay yet agreed to our extended stay requests which certainly doesn’t line up with their feedb... Mehr ansehen
Unternehmen hat geantwortet
Jessica was an amazing host! The house was extremely clean, walking distance to the shops and cafes for a nice coffee and breakfast! All the wineries and the vest Pizza restaurant in adelaide is 5 min... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Hausverwaltungsunternehmen
- Ferienwohnungsvermietung
- Ferienhaus
- Kurzzeit-Wohnungsvermittlung
- Ferienhausvermietung
- Urlaubsvermietung
Über Hometime
Vom Unternehmen geschrieben
We make managing short-term rental properties easier. We eliminate the need for homeowners to self-manage their Airbnbs and we support local property management experts to work alongside us and handle everything on the ground.
Our easy-to-use technology provides the infrastructure that the short-term rental market has always needed and it exists to deliver better results and transparency for everyone. We know where tech is needed and where humans are wanted - it’s what makes a great local experience for Hometime guests.
We’ve built the future ecosystem of short-term rental property management in Australia and New Zealand and since we started seven years ago, we’ve generated more than $100m in bookings. We’re proud to have a strong relationship with Airbnb as their first official partner in Australia.
Earn more from your property
Book our handpicked homes
Our easy-to-use technology provides the infrastructure that the short-term rental market has always needed and it exists to deliver better results and transparency for everyone. We know where tech is needed and where humans are wanted - it’s what makes a great local experience for Hometime guests.
We’ve built the future ecosystem of short-term rental property management in Australia and New Zealand and since we started seven years ago, we’ve generated more than $100m in bookings. We’re proud to have a strong relationship with Airbnb as their first official partner in Australia.
Kontaktinformationen
Level 1, 1 Sussex Street, 2000, Sydney, Australien
- 1300616299
- support@hometime.io
- hometime.io
3,9
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137 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
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Home away from Home
A home away from home with sensational views and great location ! Thank you Stirling ! We shall return again !
Regards,
Carmela ( Salvatrice )
19. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
This is so great to hear, Carmela - thanks so much for sharing this with us! We really hope we can host you again in a Hometime home soon! Thanks, Clare @ Hometime
Amazing place in Richmond, Victoria.
What an amazing experience. We have stayed in this place in Richmond before and would recommend it to everyone. It is around the corner from Swan Street where there is an endless choice of cafes and restaurants. The house was spotless and the amenities were fantastic. The host was very helpful throughout our stay. Highly recommend it!
Thankyou
8. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Hi Dora - thanks so much for taking the time to leave your review here, we're absolutely thrilled that you had the best time in Richmond! Really hope we can host you again soon. Don't forget to book direct and save at hometime.io - thanks again, Clare @ Hometime
The perfect city break
Beautifully furnished, perfectly located, the property we stayed in was exceptional. Within walking distance of major sights, restaurants and cafes and in fact had a fantastic cafe in the ground floor. It was a perfect city break experience.
One thing to note. The gym and pool were closed for refurbishment. We didn’t plan to use them so didn’t effect our stay.
To end on a positive note, this was a place you could really spend time in. A luxury home from home.
3. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Thanks so much for taking the time to leave your feedback here, Justin - sounds like this short stay was exactly what you needed to explore the city and live like a local! We hope to see you again soon - thanks, Clare @ Hometime
Appalling hosts who lied 3 times
Appalling hosts who lied 3 times. Left a poor review saying ‘they were on edge’ the whole time during our stay yet agreed to our extended stay requests which certainly doesn’t line up with their feedback. The home lacked cleaning equipment for guests, they wouldn’t provide more than 3 toilet rolls for over a week stay and then the ugly/unjust attitude started post stay after we left personal belongings there. There’s no lost and found process in play rather they deny items are there and then admit days later they tossed them out. A nasty host who needs some training.
5. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Hi Jodie,
We appreciate you taking the time to leave your feedback. I will make sure we look into the cleaning equipment and consumables supply as our properties are usually set up with enough, however it is important to note that Airbnbs are not like hotels and don't have things like daily housekeeping services. I can see the team asked the cleaners (who were not our usual ones due to a serious emergency elsewhere) about your gels left behind in the fridge and double checked for you. They did their best to establish what had happened and they apologised for not being able to locate them. It looks like our host took the time to visit the linen depot and to find your son's soft toys that had been left behind in the bed and posted them back to you to be reunited. I do understand your frustration at leaving something behind that was important to you and I'm sorry it was so stressful for you. I do think some of the communication could have been improved and we'll discuss it with them to see what we can learn from. We've popped something in the post to you today as a gesture of goodwill and hope we get the chance to host you again some time. Thanks, Clare @ Hometime
Absolutely loved this Airbnb
Absolutely loved this Airbnb! The location is fantastic, it’s within easy walking distance to restaurants, cafes, and Queen St Mall.
The apartment is stylish, comfortable and very clean.
The stand out for our family was the Infinity roof top pool. It was just beautiful!
Definitely our new favourite spot for our Brisbane trips.
13. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Wowza, that rooftop is the one! Glad you loved it as much we do! We appreciate you taking the time to let us know how great this stay was. Don't forget to book direct with us at hometime.io and save 5% next time - thanks, Clare @ Hometime
The house was amazing
The house was amazing
Easy to deal with; everything was perfect.
12. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Great feedback, Molly. Thank you! See you next time, Clare @ Hometime
Highly recommended
We stayed in a Gold Coast apartment that was fantastically located, modern and spacious. Communication was responsive, friendly and check in details, parking etc was super clear and helpful. Would highly recommended this team for your next stay away.
14. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
What a great review - thank you, Robyn! So happy you had a fantastic time on the GC and that you had everything you needed. Really hope we can host you again soon! Thanks, Clare @ Hometime
Amazing location and spotlessly clean
Amazing location and spotlessly clean. We loved or stay here. Beds were comfortable, everything was as described, place was well decorated and located within walking distance of shops and cafes not to mention across the road from the beach.
Will be back.
6. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Thanks Wayne - is there anything better than staying right across from the beach?! We're thrilled you had a great time and that our property was as you expected! Come back soon! Clare @ Hometime
Excellent Stay
Excellent location, clear instructions for checking in, clean, great facilities.
2. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Thanks, Trudy - appreciate your 5* review and we hope to see you again soon in a Hometime home - Clare @ Hometime
Lovely stay in a beautiful house
Beautiful clean house, easy check-in instructions & great communication. Highly recommend.
8. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Thanks for sharing this great feedback, Julia - we appreciate it and love that everything was perfect for you! Clare @ Hometime
Neat, clean & tidy house in great location
We all thoroughly enjoyed our stay at this property in Glenelg. The house was clean, neat & tidy. The kitchen cooktop & oven were wonderful. My parents appreciated the ensuite in the master bedroom.
We were close to the beach, shops, restaurants & the city.
Communication leading up & during our stay was thorough.
27. September 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
How good is the beach at Glenelg?! We're thrilled you had a fantastic time and hope you made some great memories with your parents. Thanks for taking the time to leave this review - see you next time! Clare @ Hometime
The Corso
We stayed at a beautiful place on the Central Coast, NSW.
The place was clean and easy to access, and our host Jenny was great to communicate with, replied quickly and even after hours.
Thank you for a great stay.
6. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
We love our local host Jenny too and we're so pleased you found everything to be smooth and seamless! Hope to see you again soon in one of our Hometime homes - thanks, Clare @ Hometime
We had a fabulous stay at a beautiful
5 star Darwin Experience
We had a fabulous stay at a beautiful, well presented 3 bedroom apartment which was really spacious, clean and extremely comfortable. Communication was seamless and all the necessary information was provided. We were completely satisfied with our experience.
5. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Our Darwin homes are sensational so we're thrilled to hear you found a great one and enjoyed it so much! Thanks for sharing, Clare @ Hometime
They will email you every 15 minute…
They will email you every 15 minute service
7. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Hey Reeves - thanks so much for this info. We've looked at your booking and can see a few extra messages here and there. Some were because we didn't hear back and our local host needed to get the property ready. And one was sent to you about some gardening work, which we wanted to give you a heads up about. You wouldn't typically receive so many messages, but we totally understand it feels like a lot. We'll tighten up where we can. Looks like you still had a great time, which is awesome. Hope we can host you again soon! Clare @ Hometime
Great little hideaway
The apartment was comfortable and spacious enough for my partner and I. We found the amenities to suit our needs and though the bathroom fan and bedroom air conditioner unit worked intermittently it was something that could be fixed with an open window. The photos matches the apartment and pool. We would definitely stay here again.
8. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Thanks for leaving your feedback - sorry to hear about the fan and air con, we'll look into that right away. We love that the property looked like the photos as it's one of the things that makes us different, we handpick and photograph every home ourselves! Hope you can stay with us again some time. Thanks, Clare @ Hometime
Wonderful location,fantastic…
Wonderful location,fantastic communication. Apartment is well maintained and clean. Fantastic pool.
Host messaged to make sure we got in ok. Instructions were clear and on point.
2. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Great to hear! It's always reassuring when you get there and everything is as you expected - appreciate you sharing your thoughts here! Thanks, Clare @ Hometime
Hometime hosts our property better than…
Hometime hosts our property better than even we could ( if we had time). Our host, Eduardo, is amazing. Professional, and prompt. We could not be happier with both Eduardo and Hometime.
6. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Thanks so much for such a great review - we love Eduardo too! We'll make sure him and his team see this review! And thanks for trusting us with your home. Clare @ Hometime
Everything is good, but
Everything is good, a couple of improvements could be, unable to see guest reviews on new Hometime portal. Or I can not find them there, if I log on to the old portal the current reviews are there. No longer receiving email notifications of bookings. This feature was excellent and kept me informed of the unit performance.
15. September 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Hi Bill - thanks so much for leaving such a great review here! Some 'buts' can be good as we can learn from your experience and improve. With that in mind, we'd love to chat to you about any other improvements we can make in the homeowner portal. We can't email you through here but if you are keen to share some insights with our team who build the technology, then please email gday@hometime.io and we can set up some time to chat. Thanks again, Clare @ Hometime
Excellent Management
Our Manager, Ween is amazing and looks after us and our property so efficiently. Hometime has generated high occupancy rates for our property and everything in the process runs smoothly. I would definitely recommend Hometime to other property owners.
25. August 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Thanks for the great write up, David! We really appreciate it and have shared your feedback with Ween who is thrilled! Thanks, the team @ Hometime
Shocking Company to deal with as home owner!
Company withholds money for months! Very slow response (if at all), no proactive contact with us as owners. High fee for Property Management - but quality of delivery needs a lot of Improvement!
30. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Hi Andrea,
We're sorry you've had a disappointing experience - it's not the typical experience our homeowners have so we wanted to look into it right away. I understand our team has contacted you this morning as our local hosting partner had responded to you recently, but didn't hear anything further until this review came through. We're always here to help whenever you need it. Rose, in our customer experience team, will continue to work with you until your queries are resolved. If there's anything you need more information on, Rose is happy to answer your questions and dedicate time to explaining the process.
Thanks for taking the time to leave this review.
Clare @ Hometime
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