Hometime has been a great company to deal with in regards to the rental I’m in on Columbia Blvd W Lethbridge. They are always willing to answer your questions or concerns a very understanding company... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great waterfront property in Darwin sleeping 8. Host Lina responded to requests promptly and check in instructions were clear and concise. Property was clean and comfortable, however lacked enough l... Mehr ansehen
Unternehmen hat geantwortet
Appalling hosts who lied 3 times. Left a poor review saying ‘they were on edge’ the whole time during our stay yet agreed to our extended stay requests which certainly doesn’t line up with their feedb... Mehr ansehen
Unternehmen hat geantwortet
Jessica was an amazing host! The house was extremely clean, walking distance to the shops and cafes for a nice coffee and breakfast! All the wineries and the vest Pizza restaurant in adelaide is 5 min... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Hausverwaltungsunternehmen
- Ferienwohnungsvermietung
- Ferienhaus
- Kurzzeit-Wohnungsvermittlung
- Ferienhausvermietung
- Urlaubsvermietung
Über Hometime
Vom Unternehmen geschrieben
We make managing short-term rental properties easier. We eliminate the need for homeowners to self-manage their Airbnbs and we support local property management experts to work alongside us and handle everything on the ground.
Our easy-to-use technology provides the infrastructure that the short-term rental market has always needed and it exists to deliver better results and transparency for everyone. We know where tech is needed and where humans are wanted - it’s what makes a great local experience for Hometime guests.
We’ve built the future ecosystem of short-term rental property management in Australia and New Zealand and since we started seven years ago, we’ve generated more than $100m in bookings. We’re proud to have a strong relationship with Airbnb as their first official partner in Australia.
Earn more from your property
Book our handpicked homes
Our easy-to-use technology provides the infrastructure that the short-term rental market has always needed and it exists to deliver better results and transparency for everyone. We know where tech is needed and where humans are wanted - it’s what makes a great local experience for Hometime guests.
We’ve built the future ecosystem of short-term rental property management in Australia and New Zealand and since we started seven years ago, we’ve generated more than $100m in bookings. We’re proud to have a strong relationship with Airbnb as their first official partner in Australia.
Kontaktinformationen
Level 1, 1 Sussex Street, 2000, Sydney, Australien
- 1300616299
- support@hometime.io
- hometime.io
3,9
Gut
137 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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I’m happy with the continuity.
I’m happy with the continuity of management. I enjoy my strong relationship with the manager. I appreciate the much increased income since Hometime took over my Airbnb from me.
17. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Thanks so much for the great review, Lawrence! We'll make sure we let your hosting partners know! Thanks, the team @ Hometime
Highly recommend Hometime
Raelene and her team do a great job managing our property.
16. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
This is great to hear, Bev! Thanks so much for leaving your feedback here! The team @ Hometime
Antwort von Hometime
Thanks for the 5-star review - great to hear you're so happy with our service. We appreciate you taking the time to let us know! Thanks, the team @ Hometime
You can fully trust to leave your…
You can fully trust to leave your property in the hands of Hometime
30. März 2023
Antwort von Hometime
Thanks, Peta - it's great to know you have confidence in us to take care of everything for you and we love managing your home! If you ever need anything, don't hesitate to get in touch with our team. Thanks, Hometime
Service satisfaction - Very Good
We are very happy with the service that Hometime provide. Your continued support of our investment is greatly appreciated.
24. April 2023
Antwort von Hometime
Great to hear, Jacques! Thanks for taking the time to share this review with us! We hope to look after your home for as long as you need us! The team @ Hometime
Antwort von Hometime
Thanks so much for leaving your review, Costa! If at any stage we can do anything to help, just reach out to our team and we'll jump on it. Thanks again, the team @ Hometime
Hometime have been doing a wonderful…
Hometime have been doing a wonderful job looking after our Brisbane apartment, and I would thoroughly recommend them. Rudi and all the team are first class.
19. April 2023
Antwort von Hometime
That's awesome to hear, thanks so much John for the great review! Hoping we can look after your property for as long as you need our services. We'll make sure Rudi sees this great feedback too! The team @ Hometime
Antwort von Hometime
We appreciate you taking the time to leave your feedback! Get in touch with your hosting partner if there's anything we can do for you and your property. Thanks, the team @ Hometime
Your host Janet Hooper is amazing
Your host Janet Hooper is amazing, if I didnt know better I would have thought she only hosts our property given the attention and care we receive (I believe she hosts over 60)!!
19. April 2023
Antwort von Hometime
Wow! That's such a great review! We happen to agree with you - Janet is fantastic and the ultimate host! We'll make sure we let her know. Thanks, the team @ Hometime
Antwort von Hometime
Great to hear, Peter! Thanks so much for trusting us with your property!
As good as it can get?
Taking into account how the system works (reporting, software, communications) and the hands-off income received I'm very satisfied.
Their budget, cookie-cutter cleaning model however is only suited to a mainstream apartment. If you have a property with a large well planted outdoor living area, I'd recommend you get a gardener to maintain it.
17. April 2023
Antwort von Hometime
Hi George, thanks so much for leaving your feedback here. It's great that your experience so far is helping you to enjoy the hands-off elements of our services - that's exactly what we hope for! For any concerns with cleaning you can chat to your local hosting partner or email us about anything specific and we'll always look into it for you. Our hosting partner can also organise regular garden maintenance as part of our management service. Some homeowners do like to use their own suppliers or we can find a suitable supplier in consultation with you. Again, reach out if you need any help with this. Thanks, Clare @ Hometime
Antwort von Hometime
Thanks for the 5-star review - it's great to hear you're so happy with your occupancy levels. Do reach out to our team directly if there's anything you need. The team @ Hometime
Perfect solution for home management
Hometime have made my experience seamless. Without them I wouldn’t have the success and extra income my home provides me. They manage and run my listing, keep me up to date and informed without me having to lift a finger. Everything is done for you and my guests are all happy. This is exactly what my busy schedule needed.
21. März 2023
Antwort von Hometime
Hi Amber - thanks so much for leaving your thoughts here. We've already shared this with our team because they work so hard to make reviews like this happen! Everything you mention here is exactly how we want our homeowners to feel and it's great to hear that your guests are all loving their stays at your home. Thanks again, the team @ Hometime
our property manager james is very professional
the best part so far has been the professional way our manager from hometime has managed the property including everything from back office and guest relations to being available for contact by the owners
19. März 2023
Antwort von Hometime
Thanks, Mark - great to hear James is doing such a good job. We love looking after your home. We'll let James know about this 5-star review! The team @ Hometime
Consistence
Consistently I am getting guests for my listing except few lean periods. Everything is taken care of and the guests have no complaints. The only issue I have is that any deduction in my income, although valid , should have my prior approval
8. September 2022
Antwort von Hometime
Thanks for the 4-star review, Ronald - it's great to hear you're so happy with our services and that your guests are looked after so well. We've looked into your statements and we can see some deductions for things like restocking, small repairs and updated photos. We do have an upper limit in place and you should be notified to approve anything over that amount. This should give our homeowners peace of mind that we have the little things covered for them. That said, you can reach out to us directly or your hosting partner to ask questions and check in - we're always here. Thanks again for leaving this feedback, the team @ Hometime
Hometime is not ethical and price gouges your bookings at the last minute
Hometime listed an airbnb property that we had booked over 6 months in advance. Just before our stay we reached out to make sure the booking was good to go, and they since cancelled the reservation and notified us the property was no longer available. They later relisted this property at 5x the price, and attempted to offer it back to us. I don't recommend Hometime to anyone, they are not ethical.
Hometime have lied to us about "acquiring the property from another management company", which is simply incorrect. They were listed as a co-host of the original booking and have ignored all bookings for this property, only to cancel and relist it significantly more expensive for the same dates.
In fact, the property owner got in contact and made us aware there are actually more than 30 other hometime bookings that have been negativly affected by their poor property management and negligence with this property alone.
12. März 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Hi Bayley,
Thanks for sharing your feedback. We are so sorry for the impact this had and want to reassure you that this isn’t typical of how we treat our guests. We did take over the management of this property from another company and during the migration process a system error occurred triggering a sequence of events that shouldn’t have happened. This explanation doesn’t excuse the experience you’ve had and our customer service team have reached out to Camille, who booked your stay, to discuss this further and learn more about your experience. Thanks again for leaving this review - the team @ Hometime
Hometime is great to work with.
It has been great working with James Vuong, communication is excellent and I am very pleased with all my bookings, especially since we just started in November 2022.
9. März 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Thanks for leaving this review, Michelle - it's awesome to hear how happy you are with the on-the-ground support James is providing for you and your property. We hope we'll be looking after your home for many years to come! The team @ Hometime
Good strategies for solid returns
I've recently started with Hometime and in the past few months have found the strategies of bookings to be generally well managed. I am happy to put my trust in James and team to ensure good guests are staying at the house and for the dynamic systems to work with the ebbs and flows of seasonal demands. I look forward to seeing how it will all pan out in the following months.
9. März 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Thanks so much for leaving such a detailed review - it's great to hear how much you're enjoying Hometime and that our work for your property is paying off, especially with our dynamic pricing and booking management. The team @ Hometime
Fantastic company to work with
Fantastic company to work with. James our Host does a great job coordinating cleaners, guests and streamlining the whole process.
mark
9. März 2023
Bewertung ohne vorherige Einladung
Antwort von Hometime
Thank you, Mark - we're so pleased to hear you're happy with the services we're providing. It's what we're here for! The team @ Hometime
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