Hope4Paws UK & Spanish Rescue Bewertungen 

109
TrustScore 4.5 von 5

4,5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’ve just adopted two beautiful dogs through this rescue. They’ve been amazing from start to finish. I was kept up to date on every thing from initial contact, receiving photo’s, videos of prospective... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thanks to these people, hundreds of dogs from Spain find a home where they experience love. And what is even more extraordinary, we are talking about adoptions of dogs that, due to their characteristi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This rescue group is a true example of humanity and pure love. The dedication they show in their work to save lives is truly admirable. They don’t just rescue dogs from difficult situations; they... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Response to reply. Many of the reviewers have full names. Anonymous? Made me glad that I ignored thos organisation. I have been looking into adopting a dog from Romania via this organisation. I have l... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Tierrettung

Vom Unternehmen geschrieben

Hope4Paws UK & Spanish Rescue (also known as H4P) is currently a social enterprise rescuing dogs who have faced cruelty and abandonment in Spain. Our goal is to get as many of these dogs out of these situations and into homes within the UK. We have big goals and hope for you all to join us on the adventure to a better world. We have adopted over 100 dogs within a year of being open. We use the 3 R’s to ensure our dogs are ready to join a home with you (Rescue, Rehabilitation, and Rehome.) We are a family here at H4P built for a good cause, which are the survivors of Spain. This all started with one beautiful dog Loki and his owner Michelle. Michelle started this off after seeing what Loki had gone through and here we are now. We look forward to what lies ahead. Thank you.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

109 Bewertungen

5 Sterne
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1 Stern

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4,5

Alle Bewertungen

(109)

95 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Shambles.

(So. H4P has succeeded in having my previous reviews removed. Multiple accounts, apparently. I don't understand VPN etc so i guess the tech wizz who devised their glossy new website did this for them.
My name is John Smale. I have one account.
I adopted 2 dogs from Romania in Feb 2025. I was assured by a H4P volunteer called Darren, in January 2025, on the instructions from Michelle Jones, that the dogs had been tested for Brucellosis. Seems that this wasn't true, as H4P FAILED to produce the test results. I can't publish copies of the messages here but I have done ao on Facebook. I have just been through 12 agonising days waiting on Brucella test results. If the results had been bad then my 13 dogs would have all been euthanised. H4P even has the nerve to challenge the expertise of UK vets. Luckily, the results were negative, so my dogs and I can all get on with life.
If you are considering adopting or fostering a dog from Hope4Paws please INSIST on seeing Brucella, Leishmaniasis and Rabies test results before you commit. If they can't or won't provide the results , keep away.
I adore my dogs. I don't understand why H4P can not not be transparent, open and honest.
You will read loads of waffle in their responses to other bad reviews, reviews they claimed came from me, but are still live on Trustpilot, so clearly not written by me. The bad reviews are by real, live people.
Ultimately, we all have the best interests of the dogs at heart. I care deeply about them. So should any potential adopter .
I have no doubt that H4P will respond with the usual waffle. Believe what you like. I know the truth and one day, the truth will out.

1. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you

I am horrified to see these negative reviews about Hope4Paws. I adopted a Mastín in 2024 from Southern Spain called Toni, and my experience was the complete opposite of what a small number of people are claiming here.

Before choosing Hope4Paws I contacted 3 other rescues. The attention to detail, communication, and paperwork with Hope4Paws was by far the most impressive. Nothing was rushed and everything was explained clearly.

My dog was fully blood tested before he left Spain. He had a low level of Leishmania. This rescue paid for his blood tests, treatment, kennel costs, neutering, microchipping, passport and transport. There is no mention in these negative reviews of the thousands spent on each dog before they even travel.

The volunteers work 24/7 to protect these dogs and the support does not stop once the dog arrives. They are still checking in and offering advice months later.

Look at the volume of positive reviews and successful adoptions. The facts, the paperwork, and the dogs’ welfare all speak louder than a targeted campaign by a few individuals.

To Michelle and the whole Hope4Paws team: thank you for everything you do. You have my full support.

24. August 2025
Bewertung ohne vorherige Einladung
Hope4Paws UK & Spanish Rescue-Logo

Antwort von Hope4Paws UK & Spanish Rescue

Hi Leigh,

Thank you so much for taking the time to share your experience. Stories like yours reflect the real work that goes into every single dog we help. We’re delighted to hear how well Toni’s adoption went and that you felt supported throughout the process.

Thank you for your trust, your kindness, and for giving Toni a wonderful home.

Kind Regards
Hope4paws Team

Bewertet mit 5 von 5 Sternen

I feel compelled to write this review…

I feel compelled to write this review because I have been following a number of posts made by one individual who, quite frankly, has no real understanding of what they are talking about.

I am the transporter responsible for bringing the dogs from Hope4Paws UK & Spain from Spain to the UK, and I have known this rescue for years. They do not deserve the false accusations and misleading claims being made about them.

This rescue works to extremely high standards. The volunteer team carefully scrutinises every passport, every medical record, and every procedure before any dog is approved to travel. Nothing is overlooked.
I myself ask for scanned copies of pet passports prior to arranging travel for pre approval for Traces
These are sent ahead to Madrid head office , and then pre approved to local OCA office (Spanish DEFRA)

Although Brucellosis testing is not currently mandatory in Spain, or UK unless thought of high risk,
this rescue has still insisted on it being carried out for Spanish dogs since 2024. That alone shows the level of care and responsibility they take.

In addition, they require full analytical blood testing to check for Mediterranean diseases, including Leishmania, Ehrlichia, Anaplasma, Dirofilaria (heartworm/filaria), Babesia, and other relevant infections depending on the dog’s history and condition. These blood tests are carried out before a dog is even advertised, and then checked again before travel.

Their approach is meticulous. I personally handle and organise the transport arrangements and TRACES documentation, and I can say with complete confidence that every dog leaving Spain is medically assessed and fit to travel. Each dog is examined by a specialist travel vet, before leaving Spain and signed off for worming and clinical examination, and if any dog is undergoing treatment for a medical condition, the adopter is informed in advance. I also personally speak to adopters on arrival to explain any treatment plan and make sure everything is fully understood.
I even hand over medicines to last for treatment/s.
This is a rescue that goes above and beyond to protect the welfare of its dogs and to ensure adopters are properly informed. It is deeply unfair to see such dedication attacked by someone spreading misinformation.

I have seen first-hand how careful, transparent, and thorough this rescue is, and I would not hesitate to defend the exceptional standards they uphold.

I am proud of the rescue, fosterers, and adopters together finding the right home for the right dog.

If you choose to adopt a dog
Please note. This is a fine example of how it should be done.

20. August 2026
Bewertung ohne vorherige Einladung
Hope4Paws UK & Spanish Rescue-Logo

Antwort von Hope4Paws UK & Spanish Rescue

Hi Eddie thank you so much I have just seen your review. It is very sad what is happening and sadly Trust Pilot are allowing the is man to post daily. A few of our rescuer's from Spain and Romania have seen his posts and have spoken up for us. I know we are not perfect but we learn and improve and do our very best for these dogs. Two Spanish dogs died over the past two weeks, one in Huelva and one in Madrid, we are told from heatstroke, their transport was delayed because of the issues with this man. Hopefully we can start transport again very soon and will be in touch. Thank you once again.

Bewertet mit 5 von 5 Sternen

Wonderful

I’ve just adopted two beautiful dogs through this rescue. They’ve been amazing from start to finish. I was kept up to date on every thing from initial contact, receiving photo’s, videos of prospective dogs to info on their medical tests, scans etc and their transport. Nothing was too much trouble. I was worried initially it may be a difficult process but they made it super easy. They put a lot of hard work in throughout the process and always someone on hand to give advice etc. Wish id found them sooner. Their hearts and souls are in the work for animals. Forever grateful 🩵

2. August 2026
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Antwort von Hope4Paws UK & Spanish Rescue

Thank you so much for your wonderful review we really do try our very best. We are not perfect but we learn by ur mistakes. I am so happy that you are satisfied with our service and please know that we will be there for you should you experience any issues in future. Thank-You x

Bewertet mit 5 von 5 Sternen

Hacen una labor encomiable

Hacen una labor encomiable , sin ellos no se podrían ayudar a los pobres animales tienen una colaboración con animalistas en España muy buena , gracias por ayudar a los más vulnerables.

15. August 2026
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Hope4Paws UK & Spanish Rescue-Logo

Antwort von Hope4Paws UK & Spanish Rescue

Muchísimas gracias por su maravillosa reseña, es especialmente importante en estos momentos de acoso continuo contra nuestro refugio. Queremos seguir apoyando a los rescatistas en España que trabajan incansablemente entre bastidores. La gente no se da cuenta de lo mucho que trabajan ni del dinero que invierten para garantizar que los perros sean rescatados, tratados y estén listos para el transporte. También les damos las gracias a todos. Thank you so much for your wonderful review, it is especially important during this time of continued harrassment against our rescue.We want to continue to support the rescuers in Spain who work so hard behind the scenes. people do not realise how hard you all work and the money that you spend to ensure that the dogs are rescued, treated and ready for transport. We also thank you all x

Bewertet mit 5 von 5 Sternen

Muchas gracias por ayudar a tantos…

Muchas gracias por ayudar a tantos perritos en mi país!🙂

15. August 2026
Bewertung ohne vorherige Einladung
Hope4Paws UK & Spanish Rescue-Logo

Antwort von Hope4Paws UK & Spanish Rescue

Muchísimas gracias por su maravillosa reseña, es especialmente importante en estos momentos de acoso continuo contra nuestro refugio. Queremos seguir apoyando a los rescatistas en España que trabajan incansablemente entre bastidores. La gente no se da cuenta de lo mucho que trabajan ni del dinero que invierten para garantizar que los perros sean rescatados, tratados y estén listos para el transporte. También les damos las gracias a todos. Thank you so much for your wonderful review, it is especially important during this time of continued harrassment against our rescue.We want to continue to support the rescuers in Spain who work so hard behind the scenes. people do not realise how hard you all work and the money that you spend to ensure that the dogs are rescued, treated and ready for transport. We also thank you all x

Bewertet mit 5 von 5 Sternen

Deborah Solomi As a rescuer in Spain for the last 20…

As a rescuer in Spain for the last 20 years, I honestly cannot thank Michelle and her dedicated team @ Hope4Paws (all volunteers) enough for helping so many abandoned and abused dogs from Spain and finding such lovely new homes and adopters for them - giving them the chance of a better life.

Michelle is a very kind and extremely honest person and genuinely cares about every single dog she helps, doing her absolute best to find the right family and homes for each of them with thorough and stringent checks, including home checks, being completed.

Her team always makes sure that all the required paperwork, passports/chips and vaccines are correct and up to date and always insists that current full blood analyses are completed for every single dog who travels, including the test for Brucellosis and will make sure the adopters are informed.

Michelle always provides updates, photos/videos of how the dogs are doing in their new homes, which is very important to me as a rescuer to know.

These dogs have endured a very long journey from start to finish from Spain to the UK and that in itself is stressful enough for them and they need time to adjust not only to a new Country but also to the new and better, but very different, life that is waiting for them.

However, if the person (and you know who you are) thinks it is acceptable to turn up and collect their new dog (one of my Mastins) without the suitable and secure collar, lead and safety harness (which is an absolute must for any dog being collected from a transport after travelling for over 3 days) but then even worse and allowing the dog to escape, then you are very much mistaken if you think any rescue would allow you to keep the dog, after having spent two days desperately trying to find him and catch him.

Thank you for the amazing work you do Michelle, and the care and compassion you show. You have helped so many dogs who otherwise would not have the chance of a better future.

1. Juni 2026
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Hope4Paws UK & Spanish Rescue-Logo

Antwort von Hope4Paws UK & Spanish Rescue

Thank you so much, Debbie, for your wonderful review and for taking the time to share your experience with us. ❤️ It means more to us than you probably realise.

We are also truly sorry that one of your precious dogs was lost while being transported by its owner. That simply should never have happened, and we completely understand how devastating and distressing that must have been.

Sadly, since that incident, our organisation has been the subject of what we believe to be a sustained campaign of negative and inaccurate posts by the transporter of the dog. We are very aware that people may read these posts without knowing the full circumstances or having access to the facts.

What is particularly heartbreaking for us is that, while attention has been focused on these allegations, we have also experienced the devastating loss of two dogs who sadly died while waiting to be transported. Every dog matters to us, and losing any dog is something we never take lightly.

We will continue to focus on what we have always done — rescuing, caring for and finding safe, loving homes for dogs in need. We will always listen to genuine concerns, learn where necessary and work to improve, but we also believe it is important that people have the opportunity to hear from those who have actually experienced our rescue and the care we provide.

Thank you again, Debbie, for your kindness, your support and for sharing your experience. Reviews like yours mean an enormous amount to our whole team, particularly at a very difficult time. ❤️

With heartfelt thanks from all of us. 🐾

Bewertet mit 1 von 5 Sternen

PLEASE READ

EDIT: This is a legitimate adopter and this is based off of my legitimate experiences with the rescue dog I adopted. Trustpilot can request proof however I have verified my profile for this reason. I do not want to have identifiable information in here as I have seen what has happened for others, and I do not want to face any more stress. This review is not for Hope4Paws and rather for the general public.

I will not leave my experience as I have seen how it has gone for others, but please be very careful. I urge you to read the contract in depth, research leishmaniasis and do not be surprised if the dog you get is not the same age / size / temperament that you were expecting. I would also urge you to check over and translate all blood tests, consult a UK vet when blood tests received and triple check all details. Please do your due diligence. Sending love to all affected and to all dogs in need, but please be smart as a kind soul who wishes to rescue a dog that you are not putting yourself or your existing pets in a rubbish situation. Very happy for the others who have had a good experience. It appears to be somewhat of a coin toss.

14. August 2026
Bewertung ohne vorherige Einladung
Hope4Paws UK & Spanish Rescue-Logo

Antwort von Hope4Paws UK & Spanish Rescue

We accept that you may have had a genuine personal experience with our rescue, and we would never suggest that someone is not entitled to describe their own experience. However, having had an experience with us does not necessarily mean that you know the wider circumstances behind the current situation or the background to the allegations now being circulated about our organisation.

We are currently dealing with what we believe to be a sustained campaign of criticism involving a number of individuals. We have repeatedly made it clear that we are happy for legitimate concerns to be raised with the appropriate authorities, and we will cooperate fully with any investigation. We have nothing to hide and welcome proper scrutiny of our records, procedures and documentation.

What concerns us is that people who do not know the full background may read these posts and form conclusions based upon information they have not independently verified. Other people involved may have been unhappy because they did not receive the response or outcome they wanted, but that does not mean that they know the complete circumstances behind the issues being discussed.

We also want to make clear that this situation has had very real consequences for the dogs in our care. This is not simply an argument about reviews or social media. Tragically, we have lost two dogs while waiting to be transported. Those losses have devastated our team. Above all, they are two lives that we desperately wanted to save.

We completely agree with your advice that prospective adopters should read their contracts carefully, ask questions, understand potential health issues, have appropriate veterinary checks and carry out their own due diligence. We encourage responsible and informed adoption and have never suggested that anyone should simply accept information without asking questions.

However, there is a difference between encouraging due diligence and making wider implications about an organisation based upon an individual experience or information obtained from people who may themselves only know part of the story.

You say that you do not wish to provide identifiable information because of concerns about what has happened to others. We respect your wish for privacy. At the same time, this means that readers of your review cannot know the specific circumstances behind the concerns you raise or whether those matters have already been discussed, explained or addressed.

We are not asking anyone to accept our word blindly.

Ask questions. Check the facts. Obtain the relevant documentation. Speak to your vet. And if you have a genuine concern about our compliance or procedures, please raise it with the appropriate authority.

We will cooperate with legitimate scrutiny.

What we cannot accept is for assumptions, incomplete information or statements arising from an ongoing dispute to become accepted as established facts about our organisation.

We know that not every adoption experience will be identical, and we accept that people can have different experiences and expectations. But we also believe that our rescue, our volunteers and the work we do should be judged on verified facts and the complete circumstances, rather than on one side of an ongoing dispute.

We genuinely wish you and the dog you adopted well, and we hope that your experience going forward is a positive one.

Our door remains open to genuine dialogue. At the same time, we will continue to stand up for our organisation, our volunteers and, most importantly, the dogs we rescue when statements go beyond someone's personal experience and become wider accusations about our integrity or the way we operate.

Bewertet mit 5 von 5 Sternen

Amazing rescue

Amazing rescue! So so happy that you get to find wonderful families for our wonderful (... and needy...) dogs! Súper fan of your work 🙌🏼🐕❤️

1. Juli 2026
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Hope4Paws UK & Spanish Rescue-Logo

Antwort von Hope4Paws UK & Spanish Rescue

Hi Ester thank you so much for a wonderful review.x

Bewertet mit 5 von 5 Sternen

Son de lo mejor y gracias por salvar a…

Son de lo mejor y gracias por salvar a tantos perritos

14. August 2026
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Antwort von Hope4Paws UK & Spanish Rescue

Muchas gracias, Pepi; tus tres chicas están muy bien en el Reino Unido. Te enviaré fotos pronto. Gracias. - Thank you Pepi so much your three girls are doing great in the Uk. I will send photographs soon. Thank you

Bewertet mit 5 von 5 Sternen

Gracias a ellos se está consiguiendo…

Gracias a ellos se está consiguiendo mejorar la vida de muchos animales que lo necesitan

14. August 2026
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Hope4Paws UK & Spanish Rescue-Logo

Antwort von Hope4Paws UK & Spanish Rescue

Aprecio sinceramente sus amables palabras; muchas gracias. Your kind words are truly appreciated thank you.

Bewertet mit 5 von 5 Sternen

Grandes profesionales

Grandes profesionales

1. August 2026
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Antwort von Hope4Paws UK & Spanish Rescue

Muchísimas gracias, esto significa mucho para mí. Thank you so much, this means so much. x

Bewertet mit 5 von 5 Sternen

Excelente lugar para pensar en los…

Excelente lugar para pensar en los perretes que necesitan nuestra ayuda..
Un 10.

2. Juni 2026
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Antwort von Hope4Paws UK & Spanish Rescue

Es muy amable de tu parte. Gracias por confiarnos a tus perros. This is so kind of you. Thank you for trusting us with your dogs xx

Bewertet mit 5 von 5 Sternen

A wonderful family in uk to rescue paws

A wonderful family in uk to rescue paws
A heartfelt thank-you
From Barcelona, we dedicate ourselves to rescuing dogs and cats — and, to be honest, not only them, but every four-legged soul who needs a better future.
all our rescues, Hope 4 Paws UK & Spain has always been there for us, offering their unconditional support and opening doors that, sometimes, seem impossible to open. What you do goes far beyond borders. You give these animals something that every one of them deserves: a second chance, a new beginning, and the possibility of knowing what it means to be loved and safe.
What makes your work so incredibly special is that you never see them as numbers. You see them. Each one is an individual. Each one has their own story, their own personality, their own fears, their own little quirks… and, above all, their own soul. You fight for each and every one of them as if they were the only one, doing everything you possibly can to give them the life they deserve.
It is heartbreaking to think that there are people with such bad intentions that they would try to harm those whose only purpose is to protect, save and improve the lives of animals who have already suffered far too much.
people like you remind us that there is also an enormous amount of kindness, compassion and love in this world.

From the bottom of our hearts, from Barcelona, THANK YOU.
Thank you for believing in them.
Thank you for standing beside us.
Thank you for never giving up on them.
Thank you for seeing a soul where others only see an animal in need.
There will never be enough words to express how grateful we are for everything you do for them — and for everything you have done for us.❤️

Millions and millions of thank-yous. ❤️
With all our love and gratitude,❤️
from Barcelona, for every single one of them. 🐾❤️

14. August 2026
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Hope4Paws UK & Spanish Rescue-Logo

Antwort von Hope4Paws UK & Spanish Rescue

Thank you so much. We have loved working with you too. Thank you for trusting us with your precious souls xx

Bewertet mit 5 von 5 Sternen

Nos ayudan desde España a sacar muchos…

Nos ayudan desde España a sacar muchos perritos en adopción. Son una maravillosa ayusa

14. August 2026
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Hope4Paws UK & Spanish Rescue-Logo

Antwort von Hope4Paws UK & Spanish Rescue

Esto es maravilloso y se agradece enormemente. Son unos rescatistas increíbles; ustedes son quienes realizan el trabajo duro en España. Es un placer trabajar con ustedes y sus perros son maravillosos; gracias. - This is wonderful and very much appreciated. You are amazing rescuers and the hard work is done by you in Spain. You are a pleasure to work with, your dogs are amazing thank you .

Bewertet mit 5 von 5 Sternen

We adopted our dachshund in February

We adopted our dachshund in February, we fell in love with him immediately, he’s still frightened of lots of things but he’s amazing with us and the grandkids. The volunteers at Hope4Paws are amazing and always on hand for advice and reassurance, we thank you from the bottom of our hearts xx

15. Februar 2026
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Antwort von Hope4Paws UK & Spanish Rescue

Hi Tracy thank you so much for leaving us a review. It was a pleasure working with you, you are a wonderful family thank you x

Bewertet mit 5 von 5 Sternen

Interacción espectacular para hacer…

Interacción espectacular para hacer muchos mundos bonitos,sin palabras.

14. August 2026
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Hope4Paws UK & Spanish Rescue-Logo

Antwort von Hope4Paws UK & Spanish Rescue

Gracias, Eva, por tus amables palabras; las valoramos mucho en estos momentos tan tristes. Agradecemos que nuestros rescatistas estén a nuestro lado, ya que solo ustedes conocen el verdadero sufrimiento de estos perros y todo el trabajo que conlleva prepararlos veterinariamente para que puedan viajar.
Thank you Eva for your kind words they are much appreciated in this very sad time. We are thankful our rescuers stand by us because only you know the true suffering of these dogs and how much work is put into getting them vet prepared so they can travel.

Bewertet mit 5 von 5 Sternen

De lujo

Excelente lugar para pensar en los perretes que necesitan nuestra ayuda..
Un 10.

1. April 2026
Bewertung ohne vorherige Einladung
Hope4Paws UK & Spanish Rescue-Logo

Antwort von Hope4Paws UK & Spanish Rescue

Gracias, Mar, por confiarnos a tantos de tus perros. Desde España, comprendes el verdadero sufrimiento de estas almas inocentes. Gracias por asumir, por tu cuenta, todos los procedimientos veterinarios necesarios —como análisis de sangre, pruebas de brucelosis, vacunas y esterilizaciones— para asegurar que tengan un buen comienzo en el Reino Unido. Hacer las cosas bien conlleva muchos gastos ocultos. Thank you mar for trusting us with so many of your dogs. In Spain you understand the true suffering of these innocent souls. Thank you for carrying our all the necessary vet procedures such as blood tests, brucellosis, vaccinations, neutering all at your own expense to ensure they have a great start in the uk. So many hidden costs involved to do it right.

Bewertet mit 5 von 5 Sternen

This rescue group is a true example of…

This rescue group is a true example of humanity and pure love. The dedication they show in their work to save lives is truly admirable. They don’t just rescue dogs from difficult situations; they surround them with love, provide them with medical care, and give them endless patience until they find the perfect home for each one.

They are incredibly transparent, kind, and genuinely care about the well-being of every animal in their care. It’s clear that, for them, this is not simply volunteering it’s their life’s mission.

I wholeheartedly recommend supporting them, because the world is a better place thanks to people like them.

14. Mai 2026
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Hope4Paws UK & Spanish Rescue-Logo

Antwort von Hope4Paws UK & Spanish Rescue

Thank you so much Cris for your wonderful review, these means so much to our team. We work so hard for what we believe in. Thank you

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