Love checking out the HoC website to see what they are offering. Always great service with very fast delivery. Wouldn’t go anywhere else for my charcoal.
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Das sagen Bewerter
Fast efficient service and delivery Great product, long lasting even on a September evening which is quite late in the year for a BBQ up here in NE Scotland, clean charcoal lovely for chicken and fi... Mehr ansehen
Unternehmen hat geantwortet
Brilliant charcoals along with encouraging web and newsletter info on the various charcoal types and cooking methods. First dirty bbq last night, and certainly not the last! House of Charcoal's passi... Mehr ansehen
Unternehmen hat geantwortet
Very fast delivery, birch charcoal without any chemical aftertaste, which was what I wanted the most! Because even the best parameters such as the length of burning time are not as important as clean... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über House of Charcoal
Vom Unternehmen geschrieben
House of Charcoal
House of Charcoal
Our Roots
Our Roots
Grilling Green
Grilling Green
There are so many reasons why we should be buying sustainable, natural and pure British charcoal, the main one of which is that it’s some of the best barbecue charcoal you can buy anywhere!
House of Charcoal is a testament to our passion for fire cooking, the right way.
Kontaktinformationen
Vereinigtes Königreich
- 0330 133 9711
- customerservices@houseofcharcoal.co.uk
- houseofcharcoal.co.uk
4,8
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223 Bewertungen
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A fantastic barbecue aroma
A fantastic barbecue aroma. The meat is infused with smoky notes of fruit trees. It's worth paying more for something as simple as barbecue charcoal.🔥
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von House of Charcoal
Hi Adam,
Simple is good when it comes to charcoal - you are so right!
Sustainable hardwood trees from our British forests, felled as part of a forestry management programme, wind fallen or coppiced and then made by true artisans into the best charcoal you can cook with.
Our Wild Cherry charcoal does deliver a very subtle smokey sweet kiss that enhances your flavours and love that you have picked up on this.
Thank you so much for great review and we look forward to going on the journey with you as you discover more flavours and infusions.
Team HoC 🔥🔥🔥
Good charcoal is important!
Good charcoal is important if you’re serious about the quality of what comes off your barbecue. This lot have got you covered. I was a chef and am still fussy about details where food is concerned.
28. Juli 2025
Antwort von House of Charcoal
Hi Toby,
We talk very openly and passionately that charcoal is THE most important ingredient in fire cooking and it's great to see you resonating our calls. We could not agree any more with you - thank you!
We have worked long and hard to find the best procurers in the land who are able to supply the quantities that we need but there are a host of other local small batch producers who we must also shout out to - we hail them all and are grateful for what they do for our forests, all the way through to our grills.
Fussy is good and we love that, and thank you for such a great review.
Speak soon!
Team HoC 🔥🔥🔥
Love the product burns so nice and…
Love the product burns so nice and clean and you get the authentic smell of burning hardwood adding flavour to the meat. Easy to control the heat and move the meat to the cooler areas to prevent burning. I have bought whittle a flame charcoal before and found that really good but I tried a different product because of unavailability of whittle and flame and the British hardwood charcoal is just as good as an alternative.
30. Juni 2025
Antwort von House of Charcoal
Hi Simon,
As a person who clearly appreciates great charcoal to cook in a number of ways, it's great to have you on board with us and trying other superb British charcoals as Whittle and Flame continue to recover after their arson attack.
Hopefully Whittle will be back with us fully soon but we could not agree more; we have some superb alternatives that will help you deliver the very best fire flamed dishes.
Thank you for your great review and we look forward to continuing our journey together.
Team HoC 🔥
Super slick experience
Super slick experience - from order to delivery.
Really great charcoal - nice big chunks - worked well for a low n slow cook on green egg
1. Juli 2025
Antwort von House of Charcoal
Hi Chris,
super slick - now that's a great way to describe your experience and we are very grateful for your comments. It means a lot to receive such acknowledgement when we work so hard to deliver the best possible service.
Charcoal is the most important ingredient and it is heightened when used on certain barbecues - not least the Egg. Kamados respond well to great charcoal but use the wrong one (garage forecourt or instant light (shudder)) and you'll never get the patrol taste out of the ceramic, so a great call to use the very best.
many thanks again and we hope to see you again soon!
Team HoC 🔥
A great way to buy sustainable British…
A great way to buy sustainable British Charcoal, needed to contact customer support who couldn’t have been more helpful.
Have used them twice and will happily do so again
25. Juni 2025
Antwort von House of Charcoal
Thank you so much for your great review.
We are so very passionate about what we d, to encourag fire cooks to choose sustainable British charcoal. As you will no doubt know by now - it really is the best charcoal you can cook with.
To also hear you had a great experience with our Customer Care team is wonderful feedback and thank you for the acknowledgement.
Keep burning British and spread the word - thank you again.
Team HoC 🔥
Great Products and Service
A great selection of Charcoal, speedy delivery but more importantly excellent customer service. Don't hesitate using HOC to up your outdoor cooking game!
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von House of Charcoal
Now that's a great Review - thank you so much Ben.
A lot of companies talk about being part of a family and tribes, clubs and movements; but at HoC we are all of that and bring together those who care about fire cooking with the best charcoal in the world, British charcoal, which actively supports our rural communities.
We can't wait to hear about how you get on and do tag us on Social on @houseofcharcoaluk if you are on there.
Thanks again - always great to hear how our lovely fam get on.
Speak soon
Team HoC 🔥🔥🔥
Clear website
Clear website, good range of British suppliers & smooth ordering & delivery.
27. Mai 2025
Antwort von House of Charcoal
Thank you so much for your 5* review - it means a lot to us.
We worked hard to bring House of Charcoal to market and make it a seamless experience end to end, and your comments validate that we must have done something right!
Enjoy your charcoal and spread the word to buy British -after all its the most important ingredient in any Barbecue as you will soon know if you don't already!
Best regards
Team HoC 🔥🔥🔥
Quick service & real charcoal
Quick service, and one of the few companies on line to offer genuinely sustainable British charcoal from artisan producers. Keep up the great work!
28. April 2025
Antwort von House of Charcoal
Hi David,
Thank you so much for your post and also for supporting our purpose and reason for being of only offering charcoal that is made in the UK from British trees, by rural artisans.
The passion and quality should come through in each and every burn as it's properly sustainable, 100% natural, expertly cooked, gets going easily and rewards your food with a subtle lick of smoke; allowing the flavours to come through that nature intended.
The best charcoal in the world!
Really made up by your message and thank s again.
Best regards
Team HoC 🔥🔥🔥
Great charcoal
Rapid delivery, great quality charcoal, burns evenly and gets going quickly.
28. April 2025
Antwort von House of Charcoal
Tick, tick, tick tick - what more could you want from your charcoal and chosen retailer?
It's always affirming to receive such feedback and it is very important to hear, so thank you for your post Martin and it's greatly appreciated.
Nothing better than cooking on the best charcoal in the world - and hope your cooks turned out as proper crowd pleasers.
See you soon
Team HoC 🔥🔥🔥
Great quality lump wood for low and…
Great quality lump wood for low and slow in a my Kamado
Always helpful if you need to talk through options.
Speedy delivery
31. März 2025
Antwort von House of Charcoal
Hi Michael,
Thank you so much for your post - we love to hear how you get on.
As well as other barbecues, we do pay a lot of attention to the performance of our charcoals in Kamado's and have to say they are complete game changers compared to many Kamado own brand charcoals. Whether you are searing on high heat or taking the low and slow route, our charcoals perform at their very peak and with a low flavour profile, suits many people perfectly as the flavour of the food shines through.
Of course you can add smoking chunks if you want added flavour, as it's easy to add flavour in but impossible to take flavour out!
Thank you again for your post and hope to see you in our House again soon.
Team HoC 🔥🔥🔥
Fantastic product
31. März 2025
Antwort von House of Charcoal
Hey Ben,
That's very kind of you to say!
Any feedback is welcomed and it's great to hear you are happy with our charcoal and products. We test every charcoal and species rigorously across different barbecues and cooking modes and only take the best, so to receive your praise is very much appreciated.
Thanks again and hope to host you again soon.
Best regards
Team HoC 🔥🔥🔥
I haven’t used it yet
I haven’t used it yet, but it was recommended by whittle and flame who I’ve used for years so I assume it’s very good
31. März 2025
Antwort von House of Charcoal
Well we all know that Whittle make the best charcoal in the world so word from Matt is gospel in itself! We can't wait for them to get back up and running properly after their arson attack last year.
We know you will be delighted with the charcoal you bought as we only sell the very best, but be great to hear how you got on. You can DM us on Instagram or send us a message from our website.
Appreciate your feedback and post and look forward to welcoming you into our House again soon.
Best regards
Team HoC 🔥🔥🔥
Perfect place for your charcoal
Great , no, the best selection of British charcoal around. Great products. Proper charcoal none of the chemical filled crap. Quick, well packaged delivery
31. März 2025
Antwort von House of Charcoal
Hi Simon,
So good to hear that you feel we are the perfect place for British charcoal. We have much work to do to bring people over to our House, where we offer the best charcoal in the world - sustainable and our British charcoal (and yes - no chemical soaked crap!!!). Petrol is certainly not an ingredient.
Appreciate the feedback and we'd love to hear and see how you get on (check out our Instagram profile if you do that kind of thing).
Best regards
Team HoC 🔥🔥🔥
Antwort von House of Charcoal
Hi Simon,
We very much appreciate your feedback and it gives us an extra kick forward to keep striving for the very best service.
We are beyond passionate about our British charcoal so to hear you are happy makes us happy too!
We look forward to hosting you in our House!
Team HoC 🔥🔥🔥
Easy to order online and delivery was…
Easy to order online and delivery was prompt and correct and well packed, customer service easy to contact and prompt with actions. Thanks just waiting to use the charcoal and oak chunks, can't wait.
28. März 2025
Antwort von House of Charcoal
We would love to hear how you got on and delighted that you found the end to end experience to your liking. We have worked hard to make selection as informed as possible so you buy the charcoal to suit your needs and it's always great to hear such positive feedback!
Welcome to our house and look forward to our future together!
Team HoC 🔥🔥🔥
Exemplary Customer Service
A company that can't go far enough to make their customers happy - excellent from start to finish
2. April 2025
Bewertung ohne vorherige Einladung
Antwort von House of Charcoal
It gives us an extra spark in our fire to receive reviews such as that - we cannot thank you enough.
We work tirelessly to deliver an outstanding end to end experience and your post affirms we are moving in the right direction - much appreciated and hope to look after you again soon!
Keep the fires burning low and slow... 🔥🔥🔥
Team HoC
Excellent customer service and the…
Excellent customer service and the charcoal is amazing
Will come back for more
28. Februar 2025
Antwort von House of Charcoal
Hi Jackie,
This is music to our ears!
We're delighted you’re loving the charcoal and our service, nothing makes us happier. We’ll be ready and waiting whenever you need more!
Keep burning British!
HoC Customer Service Team 🔥🔥🔥
Delivery within 24 hours of order
Delivery within 24 hours of order, excellent!
Not used any of the charcoal yet so cannot comment on it just at the moment.
4. März 2025
Antwort von House of Charcoal
Hi Andy,
We appreciate the great feedback!
Speedy delivery is what we aim for. When you do get a chance to fire up the charcoal, we’d love to hear what you think.
Happy cooking!
HoC Customer Service Team 🔥🔥🔥
Getting the best charcoal for our…
Getting the best charcoal for our Charlie outdoor oven and therefore the best tasting food!
Keep doing what you’re doing House of Charcoal!🙌
13. Jänner 2025
Antwort von House of Charcoal
Hi Joss,
Thank you for your amazing feedback!
It's incredible to hear that our charcoal is helping you create the best tasting dishes in your Charlie outdoor oven.
We're definitely all about delivering the best of British charcoal, a key ingredient I'm sure you'd agree to fuel the most unforgettable flavours, so your words mean the world to us.
We’ll definitely keep doing what we do best and thank you for your support!
HoC Customer Service Team 🔥🔥🔥
Antwort von House of Charcoal
Hi Mini,
Thank you for the 5⭐ review!
We’re so pleased to hear you’re enjoying the charcoal and that the delivery was quick and efficient. Hearing that everything was "perfect" truly makes our day.
Thanks again for choosing us. Here’s to many more great cooks ahead!
HoC Customer Service Team 🔥🔥🔥
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