Hunters Bewertungen 578

I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.

Julie was always professional, approachable, and highly responsive. Any questions or concerns I had were addressed promptly and clearly, which gave me a great deal of confidence and peace of mind. Her knowledge and expertise were evident at every stage, and she guided me through the process with ease, ensuring everything moved forward quickly without any unnecessary delays.

What truly stood out was how seamless she made the entire experience. The process of buying a house can be overwhelming, but Julie handled everything with such organisation and attention to detail that it felt effortless on my part. Her dedication and commitment to providing excellent service really shone through.

I am genuinely grateful for her support and would highly recommend Julie Decraene to anyone looking for a reliable, efficient, and professional service. She has made a significant milestone in my life an incredibly positive and stress-free experience.

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.
Hopefully they won't charge them for a wet room!!!

We had issues with another local Estate Agent . Max at Hunters went above and beyond to prove good, in fact great , Trustworthy Estate Agents exist. Max went above and beyond to deliver an exceptional first class service, made everything easy to follow in laymans terms, and was a pleasure to interact with. Very efficient, superb service and exceeded our expectations. Hunters secured a buyer for our flat within 11 days and to exact Market Value they recommended.

I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.
What really stood out was Gary's communication - he kept me informed at all times, promptly answered questions and made what could have been a stressful experience feel smooth and manageable.

Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman.

Frankly, I'd be happy with getting the cost of some filler from them and doing it myself. Companies need to be held responsible for damage - they cannot be let off with an "oopsie, my bad".

Rude Agents , impolite responses and not helpful at all .

Not recommend at all. Once deposit is paid they not answering any emails. Dificult to sort any issue and also forget about getting deposit back at the end. Avoid

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

We have had the pleasure of James Thorn( Branch Manager) for property sales and Chris Borges , Senior Lettings Manager for lettings advice over the past few years.
We were invited to a special presentation on the Renters Reform Act by this Hunters Harrogate Team and attended an hours personal debrief with them both today.
We can thoroughly recommend these gentlemen and their Harrogate Teams for their experience, knowledge, enthusiasm and being very friendly and successful for us.
Richard Knight

Contacted Hunters Bingley twice for information, once by email and then a phone call. No one has bothered to get back to us so we shall be going elsewhere. Don't bother.

I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

I'm not sure why there are so many negative reviews because my experience was the opposite. I have just sold a house through Hunters of Stourbridge, and the whole team did a fantastic job, led by Ellis Hill. It was a long and at times tricky negotiation, but they never gave up. They stayed proactive throughout, chased the solicitors when needed, and kept the pressure on until we finally got there. I’m genuinely grateful for their persistence, professionalism, and support, and I would like to thank everyone involved for doing such a wonderful job.

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Don’t deserve even 1 star ! Hunters Group - Estate Agents & Lettings- BurgessHill

Extremely poor and unprofessional block management. Hunters demonstrated a clear lack of understanding of the legal and financial obligations involved in managing a block of flats,they should be letting agents but it seems lot of complaints about it as well.

Hunters Communication was inconsistent, instructions from directors were ignored, and decisions were taken without authority. Overall, this was incompetent block management that caused significant disruption and cost to our residents.

They Ignored fire-safety issues, poor and inaccurate accounting, and missing payments and invoices. Failed to manage service-charge funds properly or provide reliable records.

Funny thing is When issues were raised, staff repeatedly gave the same generic, meaningless responses, showing no understanding of the problems and no willingness to address them — like a broken record.

Avoid This Agency – Completely Fraudulent and Untrustworthy
If I could give zero stars, I would. I rented my property through this agency as a family home, but they have illegally turned it into an unlicensed HMO without my consent. Despite repeated promises from their agent Preeti that an HMO licence would be obtained, it never was.

My rent has not been paid for over amThree months, and my calls and messages are now being ignored. The tenants contact me directly because the agents refuse to take responsibility. I was told I would be reimbursed for repair costs — I provided all invoices, but not a single penny has been repaid.

The condition of my property now is appalling compared to how it was handed over. I have photos showing the before and after — it’s heartbreaking. After losing my father suddenly last year, this house held many memories, all of which have been completely destroyed by their negligence and deceit.

Do not trust this company with your property. They are dishonest, unprofessional, and exploit landlords. I strongly urge others to stay away — they will promise everything and deliver nothing.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

Hunters Bishop Auckland were agents at the time for my current landlord, who had the sense to dump them. Shown round 2 modern clean (as their website stated) flats. Hunters rep looked bored, uninterested and unapproachable as looked round both flats with family.
Flat 1. Smashed boarded up window. Grease all over kitchen paintwork. Undercounter fridge n freezer that were no longer white. Oven door hanging one hinge. Not been cleaned or decorated. Holes around light fittings etc.
Flat 2. Kitchen...oven no shelves and hadnt been cleaned. Grease on cupboards/walls. Extractor bulbs blown n filters minging. All cupboard handles corroded, fascias and 2 doors water warped. Taps corroded. Dishwasher that leaked, hadnt been cleaned, had stagnant water in it and a warped door. Sockets greasy. Around sink rusty. Botched repairs to sink unit floor. Kitchen handles hanging on
Lounge. Smashed light switch. Rusty radiator. Holes n picture hooks in walls. Damp lines along lower half of walls by windows. Cracked plaster behind door as no doorstop
Bedrooms. Double socket...half worked. Plaster damaged again behind doors as no doorstops. Carpet stained. Rusty radiators.
Bathroom. Loo seat hinges smashed. Shower tray leaked. Water marks on walls from shower leaking. Holes around shower fitting. Grouting missing and a lot was black. Taps corroded. No plug on sinks or even a metal grill on one. Shower trap had smashed and sunk into drain. Loo loose. Bath panels not secure and corners smashed. Window hanging by one hinge. Cracked plaster behind door. Door one side matt, one side satin.
Stained carpet, not decorated at all and certainly hadnt been cleaned. All radiators rusty, doors had screws that had been sunked in them. Cracks in plaster. More holes/nails around windows where nets had been. Window sills loose just sat on bare bricks. Melted holes in laminate on worktops.
Did an inventory for Hunters and it certainly wasnt passed onto the landlord. No defects were shown in the pictures.
I hope their working practices have changed

This was July 2019.

Contacted this agency regarding a view of 3-bedroom house. The advertisement contained no restrictions regarding families with children.

During the phone call, the first question asked was whether we have children. Once this was confirmed, we were immediately refused solely on that basis. I asked several times why this restriction was not stated in the advertisement, but I received no explanation or answer.

Refusing access to rented accommodation because a family has children constitutes unlawful discrimination under the Equality Act 2010. Letting agents are legally required to comply with this legislation, regardless of landlord preference.

This experience raises serious concerns about the agency’s compliance with UK equality law. I am sharing this publicly so other families are aware.