Hyundai Motor America Bewertungen 

I advise you to look elsewhere if you are ever in the market to buy a new vehicle. Hyundai Motor Company sold me a hyundai Sante fe with a faulty motor with known issues and would not repair or even meet me halfway on the motor repair. Instead of owning their poor product they claimed that I didn't do proper maintenance. I did submit proof of proper maintenance. And i was under the 100k mile warranty. They still refused to make it right. I will never buy another car from hyundai or any affiliates ever again and I will assure no one in my circle of friends or family does either. Shame on you for ripping me off.

While I love the vehicles, the loyal lease end program and inspection are a total mess. I'm on my 6th Hyundai and as a loyal lease member they are trying to get me for $250 which I don't feel is correct for wear and use -- for a vehicle returned under mileage. The customer service is heartless on the phone. Horrible. I don't think I'll purchase again.

I have bought 3 Hyundai Elantras 2 of them has had recalls and the other one one the lifter's started knocking so I have finally decided never again will I buy another one really think about it what's the olds of 3 out of 3 ........2 recalls and 1 needing new lifter's with only 70700 miles...

Had my car less than three years I have a 2022 Hyundai Sonata. My car has broken down four times because of the fuel injectors. Hyundai will not do anything for my car even though I complained I knew something was wrong since my first oil change. This is because it was not in repair for a motor issue four times within the first 18 months, even though it has been four times within the last year that they have had to replace my fuel injectors. Very unpleased with the company. Every two months in the shop and they are just waiting till they hit 60,000 miles so they don’t have to do anything for me anymore.

Bought a 2025 IONIQ 6 SEL. Awesome vehicle. Great customer service at Lithia Reno. Beautiful car. Exactly what I expected.

I am extremely dissatisfied with my experience with Hyundai USA and the handling of the recall for my 2017 Hyundai Elantra. After receiving a recall notice for a paint defect, I expected prompt action and resolution. Instead, I’ve been met with constant delays, poor communication, and an unfair resolution process.

The recall letter came after my warranty had expired, leaving me with no support or coverage when the issue was first identified. Despite my repeated attempts to reach out to Hyundai USA for assistance, it took over a year for them to provide any meaningful response. This is completely unacceptable for a company that claims to stand behind its vehicles.

Now, after finally being contacted, Hyundai has offered to cover only 60% of the cost to repair the defect, leaving me to cover the remaining 40%—even though this is clearly a manufacturer’s defect and no fault of my own. It is frustrating and disappointing that Hyundai, a company I trusted when purchasing the car, is now placing the burden of their mistake on me.

I expected more from a company that prides itself on customer satisfaction and quality. Unfortunately, this experience has been a major disappointment, and I will think twice before purchasing another Hyundai vehicle in the future.

I purchased a 2022 Palisade with a 100k powertrain warranty when I was CAO for a company. I left the company and kept the vehicle. The vehicle has a defect that may require an expensive engine replacement, and Hyundai will not honor the warranty even though I was the original purchaser, my signature was on the purchase documents, and I have had the vehicle in my possession since delivery. Friends, don't purchase a vehicle from Hyundai.

I owned a 2013 elantra with 61,000 miles on it and decided to take it in for recall work... the engine had a little tick to it but it was driveable, so since it fell under the guidelines of the class action lawsuit for premature detonation of the engine I asked them to look at it. Four days later after getting horrible customer service I decided I was gonna pick it up and trade it in, my car was not driveable when I went to get it with no more miles on it than when I dropped it off. I was told the mechanic looked at it and verified it needed an engine. Ended up getting a loaner that they tried to charge me for when I brought it back when I was told that wouldn't cost me anything... I ended up having to partially pay for a repair that fell under a class action lawsuit and was told "I hope to never see you again when I picked my car up." Wish granted I drove that car 20 miles and traded it in on a newer vehicle at a very good dealership that actually cares about it's customer... will never purchase a hyundai ever again, can't trust a company that doesn't stand by its product

My husband and I have been loyal Hyundai owners since 2007. We've purchased 6 Hyundai's over the years. Hyundai just lost us as customers because they refused to accommodate us on a title addendum. We needed to add our college student to the title of one of our vehicles so we could insure him with the vehicle out of State from where we live. Hyundai told us we needed to refinance the car where we would lose the extended warranty or the person on the title had to die! We talked to several financial institutions and they informed us there's is no issue in doing addendums to titles as they are done all the time. We feel Hyundai is doing this just so they can get out of the extended warranty on the car. This is so egregious. They no longer deserve our loyalty. 18 years of loyalty and they treat us this way is intolerable. Loyalty not returned. Bye bye Hyundai!

I purchased a "2024 Hyundai Tucson Ultimate Hybrid" in October of 2023. I included the add-on feature of "GAP 500 Insurance", which is "supposedly" meant to protect buyers in unforeseen/unfortunate circumstances (such as a Total Loss), meaning that if you finance the vehicle and the vehicle is deemed a Total Loss by your insurance provider (SGI in my case), the insurance provider will disburse a settlement cheque payable to the dealership/company. Regarding "GAP 500", if there is still an outstanding balance aside from the insurance payout, GAP 500 "allegedly" is responsible for covering the difference between the insurance payout & remaining loan balance. However, my vehicle was deemed a Total Loss on July 25, 2024, and it is now mid-October and I've had 6 bi-weekly payments withdrawn from my bank account. As such, "Hyundai Motor Finance (HMF)" is telling me that I owe them nearly $6000 to be paid over the next 120 days... How is this feasible?! I have already obtained a replacement vehicle from the same dealership and signed the GAP 500 form TWICE now and am STILL BEING CHARGED FOR 2 VEHICLE PAYMENTS! This leads me to believe that the GAP 500 insurance policy is a scam or something is wrong (such as poor communication between the dealership and Headquarters). I have put a "stop-payment" for the loan on the total loss vehicle a few days ago through my bank - I will see what happens with that. I am beyond frustrated, annoyed/irritated, stressed, and enduring anxiety about this ridiculous situation... I have reported them to the Better Business Bureau as well. I have absolutely nothing bad to say about the dealership as the Salesperson & Finance Manager were very friendly & helpful, but I am livid with Hyundai HQ.

If there were a negative 100, that's how I would rate Hyundai USA. I took my car into a dealer. A battery in my 2022 hyundai had died. It was covered under warranty.

It took 8 weeks for the needed part to come in, during which time no one had any knowledge.. There doesn't seem to be a tracking system of any kind.

I initially had Hyundai agree to pay for my rental car, as per the warranty. The first case manager I had was helpful. I sent my rental car receipts in ever two weeks and she had me reimbursed for the first month.

The trouble began when I asked her if they could expedite my case, It was beyond my belief that it could take so long for one car part. It is here in the CSS department, that I got a horrid, horrible, rigid case manager named JALAIA.

She insisted she could not send any rental car reimbursements until she 'evaluated' the case starting from the beginning. A month later I got my car back. I called her to tell her there was nothing to expedite any longer, and could she catch up on my rental car reimbursements?

For reasons unknown to me, JALAIA totally refused and insisted she had to complete her evaluation. Evaluation of what I asked? The repair was completed. I never got a satisfactory answer. I asked to speak with her supervisor which she refused to facilitate.

Since then, I have called customer service almost every day. Depending upon who I talk to, I get conflicting information, some completely false. Bottom line, after requesting several times to be connected with a supervisor in that department, that has never happened.

Hyundai owes me 4-5 weeks of rental car reimbursement, totaling well over $1000. I plan to take hyundai to small claims court.... but truthfully, I doubt I'll ever see my money.

Because of all this, I will never buy another Hyundai. It's amazing that this is even allowed in this day and age.

On July 5, 2024, we took our 2012 Hyundai Accent (running perfectly - no error codes, etc) into the Hyundai dealership for an ABS Warranty Recall. Picking up the car, the rear window motor would not work and other evidence of improper maintenance (which they acknowledged happened during maintenance). They wanted $976 to repair the damage they had done. We refused. A short time later, on the Freeway, the engine and braking system completely died, confirming the ABS recall was not done properly. The emergency brake was required to stop the car. This incident was evidenced by CHP, AAA, and the repair shop the car was towed to. Our request was that Hyundai fix what they broke. The dealership, Hyundai Motor America (Fountain Valley, CA) and Hyundai, S. Korea have refused our request. These responses violate the Ethical Standards posted on the Hyundai Corporate website. Poor quality cars and service - avoid buying any Hyundai cars.

Hyundai as a whole should be ashamed of themselves. I have a 2017 Hynundai sonata that has had the same issue since 50k miles.
Oil gets into the combustion chamber and fouls the spark plugs. I'm currently at 101k miles and this is the 7th time the same problem has happend. SEVENTH.

I took my car to Tuscaloosa Hyundai the first time this happened. They said they didn't know what was causing this.

There are social media groups with 100s of people talking about this same problem. Sounds suspicious that they didn't know what was going on.

Instead of telling me then that to fix this problem I would need a whole new engine (Which isn't covered under warranty because in Feb of 2022 by 2017 car was already too old to be covered under warranty- even though Hyundai made a defective engine.)

Tuscaloosa Hyundai was perfectly happy to take my money for this same problem MULTIPLE times- giving me hope that "Maybe the next time they will replace the engine". Even said the new standard is to get the combustion chamber cleaned every 6 months ($600 charge twice a year!?!?!).

Do yourself a favor and just don't buy Hyundai. They are an unethical company- and make defective engines, gladly letting local dealerships profit off your misfortune to have ever bought a Hyundai.

Tuscaloosa Hyundai- I challenge you to do better as a company to fight for your customers who end up with these defective engines. I'm 1000s of dollars down, can't afford to keep making these repairs and still owe on a car that was never made to last past 100k.

We bought our Hyundai Sonata Hybrid brand new in 2015. For the first few years I thought I would be a life long Hyundai customer. We always took it back to the dealer for oil changes (regularly) and any needed maintenance (which wasn't much at all). We always dealt with the same service manager and the whole experience was awesome. I referred people to buy Hyundai and in fact had a co-worker buy his brand new Hyundai Kona through the same dealership. All of this wonderful car bliss ended this year. We have had issue after issue. Mind you this car still looks brand new, we have taken such good care of this vehicle. Our issues started last fall when we would randomly get an alarm that said that something was wrong with the hybrid system. We would have to immediately pull over, shut off the car and try and get it to a safe location. We would load the car on a car hauler and take it to the nearest Hyundai dealer. Several times they would say they fixed the issue, to only be driving and for it to alarm again within a few miles. Eventually they made us take it 45 mins away to another Hyundai dealer who had a specialized mechanic to work on Hybrid vehicles. So we would have to put it on a car hauler again and drive 45 mins to this other dealer. Again they would say they fixed it and did updates and also drove it with no alarms or issues. Nevertheless, we would drive the 45 mins to pick it up and on the way home the alarms would go off. We have not been able to drive this vehicle for a year. Its beyond frustrating. We are in the process of taking it back down to the Hybrid mechanic which I know is going to end up with no answers. Good luck to anyone who has bought a Hyundai. Car has been paid off for 5 years and now we will have to buy another vehicle, and in this economy. I feel like we are being taken advantage of! We did everything by the book and now we have been hung out to dry. Never again.

I own a 2019 Hyundai Santa Fe, and like many others, I am facing the widespread paint issue, particularly with the pearl white paint. I’ve been in constant communication with Hyundai corporate and my local dealer, only to be informed that the dealership refuses to repaint my vehicle because corporate won’t reimburse them. At just four years old, the paint on my car's hood began bubbling. I’ve owned vehicles over 20 years old that never had such a paint issue.

Despite loving the car, my frustration with Hyundai has reached a point where I will never purchase another one. The paint quality is so poor that I can’t even sell the car in its current condition.

Hyundai needs to take responsibility for the substandard quality of their paint and their processes. How many class action lawsuits will it take for them to address this? Buyers, beware!

My daughter purchased a 2015 Hyundai Sonata at a local used dealership. The car had a few knicks and dings and a small area of chipping paint on the front left panel. She was aware of the fact that buying a nine year old car would have a few imperfections and she was pleased with how nice the car was overall. What she wasn’t prepared for was in about 4 months, the paint would start to bubble up and peel off in huge sheets all over her car. We looked into it and read about thousands of Hyundai sonatas, Santa Fe’s, etc. were experiencing the same thing but that only those that were still under warranty or extended warranty were being fixed by Hyundai. We filed a claim and we were told that there was nothing Hyundai could do because we were out of warranty and had no extended warranty on the paint. It seems that Hyundai made some big mistakes in the painting process of the defected vehicles but still put them out into production. I personally believe that they should be liable to fix the paint in every one of these vehicles with or without any kind of warranty. I certainly wish that we had known of this issue before she bought the car and I hope this review maybe helps someone else before they’re blindsided. My daughter now has a car that will be basically unsellable unless she forks out thousands for a new paint job. I will make it a point to let as many people as i can aware of our situation and I personally will never purchase another Hyundai .

If I could give Hyundai company 0 stars I would. We purchased a brand new Hyundai Tucson and it has been nothing but a nightmare since day 2. Our passenger airbag warning light came on after 2nd day of buying the car yet when I went to communipaw dealership in Jersey City to report the problem they charged us to check that when it should have been covered and then they claimed it was an animal bite on the wire which was impossible since the car is brand new. Also when contacting Hyundai corporate headquarters and opening a claim about the issue they never helped us and expected us to pay $6000 out of pocket for an airbag. The dealerships don’t even Pick up the phone when you try to make an appt as well. Stay away from Hyundai and buy another car brand or regret it later.

Hi, please I'm here to advise people who bought the hyundai to stop buying.
You need to buy the Toyota cars, is expensive some time, but they will help you in case something going wrong on it, example, if engine or transmission broke, they have settlement on that, and they treating you good.
For my experience with hyundai company they're sheat, I have my engine blow out, I submitted all paperwork for settlement to reimburse me, they refused everything. Thanks

My 2023 Hyundai Elantra ac had gone out at the end of the year last year , luckily due to it being cold i didn’t worry about it. Now that it’s so hot they’re gonna diagnose the car and say it’s a dent in the condenser, I haven’t even had the car for a year, and under warranty still. Of course service doesn’t want to do a ac repair for free so they lie to Hyundai corporate and say it’s not a manufacture defect, so it’s not covered. It’s so hot and I’m pregnant with no ac in the car.

We purchased a 2020 Hyundai Palisade 4 years ago, what a nightmare! We have had issues with oil consumption, we were given the run around, by our service department, till the car was out of warranty. Than they replaced the motor, now all everything else is breaking due to the motor leaking oil all over the motor. Now it our responsibility to repair all these issue! They want to act like this my fault and should be happy they at least replaced the motor! Stay Far away from this Car , they would even work out a trade for this car! Tells you how much faith they have in their own vehicles