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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Had a really positive experience with Icozi getting my EV charger installed, everything was handled smoothly from start to finish. Wayne, who came out to do the installation, was friendly and pr... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Recently had new wireless thermostat fitted. I have no complaints from the office staff advice to install engineers I can only say amazing !!! I was given clear updates leading up-to day of install fr... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Your salesman James Britton was very good. Spent time in explaining and answering questions. Was patient when we request quotes for different scenarios and helped us decide what solution we needed.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Huge thanks to James from Icozi, who came and sorted out our storage heaters so quickly and efficiently. He spent time explaining everything, answered all my questions and got our heaters up and ru... Mehr ansehen

Unternehmensdetails

  1. Kessel- und Heizungstechnik

Vom Unternehmen geschrieben

If you are replacing old storage heaters, old electric radiators, or you want a modern space saving water heating system, iCOZi is a leading supplier and installer of modern electric heating and electric water heating thermal stores. We offer you an energy-efficient heating system designed to suit both your home and your lifestyle. Now there’s no need to compromise on choice, because our extensive product range allows us to perfectly tailor your heating system to you. Our philosophy is simple: To listen to your needs and design the ideal heating solution for your home using the very best products available. To offer you the most innovative, efficient, heating technologies to replace your old radiators or storage heaters. To create a comfortable, controllable heating system that suits both your lifestyle and your product design preferences. To give you a new energy-saving heating system, professionally fitted by our fully qualified installation engineers.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

37 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Ev charger - fantastic experience

Had a really positive experience with Icozi getting my EV charger installed, everything was handled smoothly from start to finish.

Wayne, who came out to do the installation, was friendly and professional and left little mess when doing the job. The work was done neatly and efficiently, and he made sure everything was up and running perfectly before leaving. Francesca in the office was very knowledgeable and took the time to explain the process clearly.

Great work, thank you.

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Recently had new wireless thermostat…

Recently had new wireless thermostat fitted. I have no complaints from the office staff advice to install engineers I can only say amazing !!! I was given clear updates leading up-to day of install from Francesca and Gracie and the installers Wayne and Rogan were polite and friendly. The job was completely quickly and to very high standard highly recommended!!!

6. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Preofessional, caring and helpful.

Your salesman James Britton was very good. Spent time in explaining and answering questions. Was patient when we request quotes for different scenarios and helped us decide what solution we needed.
Once the decision was made and order placed installation of the new boiler was arranged soon after.
The installation was very efficient and done by two very good engineers.
I am happy with the boiler I have and would recommend them.

5. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

James was amazing when coming to help…

James was amazing when coming to help with our heater! He came across an issue we didn’t even realise we had and fixed it and just like that we have heat again! Just in time for the cold weather with a newborn! thank you so much! We would highly recommend and saving your number incase we need you again :)

8. Dezember 2025
Bewertung ohne vorherige Einladung
iCOZi-Logo

Antwort von iCOZi

Good afternoon, Tori.
Thank you for leaving us a review about James on his visit finding an issue you didn’t know you had which thankfully he also managed to sort out, so your heating was back up and running ready for the cold weather and to keep your new born warm!
Thank you again and any recommendations would be appreciated. If you do need any help in the future we will be happy to help.
Kind regards
Bob Martindale. Managing Director

Bewertet mit 5 von 5 Sternen

James the engineer that came into my…

James the engineer that came into my property to fix the heater was very professional and managed to fix the heater that no other electrician could fix. He gave me lots of advice and tips to save energy and get the most out of the heater.

21. November 2025
Bewertung ohne vorherige Einladung
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Antwort von iCOZi

Hello Jorge
Thank you for review of the service provided by our engineer James. Good to heat that he sorted the trickly problem for you and you find his advice and tips on saving energy and getting the most out of your heater helpful.
Thanks again for your review it is appreciated by all the team when customers take the time to comment on our products or service.
Kind Regards, Bob Martindale.
Managing Director

Bewertet mit 5 von 5 Sternen

Professional & thorough service

I contacted icozi as the PCB had blown and we were unsure about the reason. The engineer James contacted me the next day to arrange a suitable time to look at the boiler. James was so knowledgeable and professional. He was quickly able to ascertain the problem and explain to me the fault and how it happened and what he could do to fix it. I felt 100% confident in James and very happy that he was able to fix the issue. He gave the boiler a thorough check and it was working perfectly when he left.

24. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von iCOZi

Hello Caoimh,
Thank you for your review about the service our engineer James provided and that after he fixed the issue you were happy with the result.
It’s always good to hear when things go well and I hope your boiler continues to work perfectly for a long time into the future.
Thanks again for taking time to review how things went it is appreciated by all the team.

Kind Regards
Bob Martindale
Managing Director

Bewertet mit 5 von 5 Sternen

Economy 7 supply and main heater down

Our Main storage heater and the electric supply broke down, and I spent a whole frustrating year trying to get it sorted with Octopus and electricians in my area, it caused a lot of stress, most people I talked to knew very little about how to fix it! As a last resort I contacted the manufacturers and Icozi, and thank goodness I did, they sorted it out, it was great talking to people who understood the problem and were able to help. I would have no hesitation in recommending for anybody who are having problems with their heating. Francesca, Rogan and Wayne are Brilliant, and really know what they are talking about! Our house is really toasty now ! Thankyou so much !

20. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von iCOZi

Hello Hazel.

Thank you so much for your great review, and it’s good to hear that you are all sorted out and are now warm and cozy.

We specialise in electrical heating, so I am pleased to hear that the help you got from Francesca, Rogan and Wayne got your heating working again quickly.

Thanks again for the lovely review.
Kind Regards
Bob Martindale
Managing Director

Bewertet mit 5 von 5 Sternen

Storage heaters

Had new storage heaters installed. The level of service and workmanship has been amazing from start to finish. Many thanks to Francesca, Stephen and the wonderful electricians who carried out the work.

24. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von iCOZi

Hi Miguel,
Thank you for your review, we really appreciate you taking the time to do this.
Great to hear your kind comments about the level of service and workmanship and the support from Francesca, Stephen, and our electricians.
Glad to hear we managed to provide for you on this occasion the important level of performance and professionalism that we aspire to meet every time.
Thank you again for leaving a review,
Bob Martindale
Managing Director.

Bewertet mit 5 von 5 Sternen

5 star service

James has been fantastic from the start. Great communication, always on time and just overall very friendly.

Had a few issues with our boiler which another company failed to rectify and James came the very next day to get it sorted again.

If you’re looking for a reliable and knowledgeable company, don’t hesitate to go with icozi.

12. September 2025
Bewertung ohne vorherige Einladung
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Antwort von iCOZi

Hi Dan,
Thank you for your review with your recommendation to others, which we really appreciate. Great to hear that James did an excellent job supported by the team here. We do all try extremely hard to communicate clearly and quickly, get things done on time and keep things friendly, while being professional. Glad to hear we managed all of these for you and sorted out your problem in a timely manner.
Kind Regards,
Bob Martindale
Managing Director.

Bewertet mit 5 von 5 Sternen

Thank goodness for James!

I moved into my new home last October and from day 1 I experienced a problem with the boiler. The pressure was constantly dropping.

James visited a couple of times and carried out different tests to identify the problem. He was emphatic that the problem I had was not anything to do with the boiler but was a slow leak within my central heating system. He recommended that I contact the company who installed the boiler and suggested I ask them to enlist the service of a leak detection company, which I did.

To my relief, the leak detection company came yesterday and carried out numerous tests to find that the problem was as James suggested, a slow leak in the central heating system, which they then rectified.

Thank goodness for James, his knowledge and experience!

19. Mai 2025
Bewertung ohne vorherige Einladung
iCOZi-Logo

Antwort von iCOZi

Hi Shirley
Happy to hear from your review that the problem James identified was a slow leak in the system, so you didn’t need a new boiler or any boiler repairs.
Thank you for using us to get this sorted out and if you need any assistance with any problems in the future please get in touch so we can help.
Thank you for your review, we always appreciate hearing from our customers.
Regards, Bob

Bewertet mit 5 von 5 Sternen

I met James from Icozi Limited when I…

I met James from Icozi Limited when I was looking to upgrade the heating system in my property. James is very knowledgeable on this subject and guided through the process's without me feeling committed or pressured. The install went seamlessly, the contractors were punctual, professional and truly went the extra mile to deliver a perfect service. I am very happy to write this testimonial and fully recommend James and his team.

27. Mai 2025
Bewertung ohne vorherige Einladung
iCOZi-Logo

Antwort von iCOZi

Hi Paul
Thank you for your review with your positive comments about James and our contractors. We try hard to provide a good experience for our customers, so I am glad to hear you were happy with the service James and the team provided.
Thanks again for your review it is most appreciated.
Bob

Bewertet mit 5 von 5 Sternen

5* service, thoroughly recommend

I could not recommend James and the Icozi high enough, very easy to deal with the a really quick turn around from booking an appointment to James turning up to fix the issue. James is a credit to the company, very knowledgeable and a really good bloke to go with it. Won’t use anyone else in future. 5*

13. Mai 2025
Bewertung ohne vorherige Einladung
iCOZi-Logo

Antwort von iCOZi

Hi Sam,
Thank you for your wonderful review!
We’re delighted to know that you loved the service and response from James. Our team works hard to ensure our service levels stay high and meet our customers’ expectations so it’s great to hear that we succeeded.
Thanks again for your kind words and we will be happy to help again if you do need us in the future!
Bob Martindale, iCozi

Bewertet mit 5 von 5 Sternen

One phone call to explain that are…

One phone call to explain that are storage was not working, next day phone call from James to arrange a visit, when he arrived he was very polite and professional, in fact in this day and age he was a breathe of fresh air, we are considering buying and have fitted three more , James is very valuable asset to this company

20. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very professional. All happened in just one day.

Called Francesca at the Elnur office this morning seeking help desperately for what I thought was a leak in my Gabarron MAC15c. After paying, their engineer, James Britton called in the afternoon wanting to know if he could to have a look at my unit. In an hour he was over and I was sorted within that hour. I am very happy with the quick response and manner in which the service was rendered. I am back on the block and most grateful. Keep it up guys and wishing you a big thank you.

10. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Repair boiler

The engineer's knowledge of the boiler. Had a slow leak for months, a regular electrician was stuck. No-one wanted to come out to a combi electric boiler, they appear to be too new in the market place, I ended up contacting the manufacturer to recommended icozi. Brilliant. Within 3 days was here, knew exactly what to look for, and price wise, extremely reasonable. Will always use them now☺️

15. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Steve The Legend

Steve was absolutely brilliant. Nothing was too much trouble for him and he explained everything he was doing throughout the repair.

He took the time to explain an invoice I had from another boiler company and even recommended ways we could save water in other areas of our home.

He went above and beyond and we are so so grateful for all his help.

13. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you so much Rogan..

Thank you so much Rogan..
My Elnur Gabarron Mac 15C boiler was discharging water from the discharge pipe outside when the hot water was heating up to 60 doing it's legionella protection. Rogan noticed it was continuing..he fitted a p and t valve and it is working brilliantly...
Rogan has done an excellent job and I would recommend him and Icozi 100%...

31. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We had a bad leak in our showroom…

We had a bad leak in our showroom boiler which blew the control panel. The engineer who came to us ( Rogan ) was professionally, helpful and quickly fixed the problem for the fixed cost we had agreed. I would highly recommend.

9. April 2024
Bewertung ohne vorherige Einladung

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