absolutely the worst.... i dont actually believe that they are still honoring any warranties as they have now hired an answering service to screen all calls... i have not gotten a call back in 6 month... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Don't fall for these scammers. I'm a living proof of that. This company or whatever they call it is a pyramid scheme. They'll take your money then leave you hanging when you need them the most. Joshu... Mehr ansehen
I am now experiencing what everyone has experienced in the past. Policy paid in full by the way. Having electrical problems with my Nissan rogue and they just told the mechanic that it is not covere... Mehr ansehen
Is it legal to withhold payment until a negative review is taken down? That is what this company has done to me. They owe me for two different claims. I’m working with the Better Business Bureau to wo... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We provide extended vehicle protection plans for your new and used vehicles.
Kontaktinformationen
111 Town Square Place STE 1203, 07310, Jersey City, Vereinigte Staaten
- 888-433-2530
- info@idealautoprotect.com
- idealautoprotect.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great experience
Great experience. Sean was very helpful and professional.
He was excellent with all the questions…
He was excellent with all the questions I had gave him he answered them right he didn't have no attitude he was perfect and he was calm and he did a excellent job I really do appreciate it and I hope he has a blessed day
Bruce was very helpful and explained…
Bruce was very helpful and explained everything to me and transfering my policy to my new car.
Terrible company
Terrible company. They lie to the customer to get them to buy there products. Customer specifically asked if they pay for OEM parts because customer has not had much luck with aftermarket parts and they told him over the phone that indeed they do. Unfortunately the very first claim that the customer submitted this company refused to pay for OEM part ($469) and said that they could supply a OEM part for much cheaper ($175) I told the customer that there is no way that they are sending him a OEM part being $175 when it turned out to be a aftermarket Dorman part and it was even the wrong part to boot. So now the customers vehicle has been on my lift for 8 days and still have to wait for them to send me the “correct part” If anyone is even thinking of buying this warranty RUN AWAY as fast as you can!! Shady company with shady practices!
P.S. in response to your response. How did I charge 3x for a part when clearly the list price is $469 for a OEM part not a crappy Dorman aftermarket part that you supplied.
Don’t LIE and say that the customers car is repaired and happy! You guys never even sent the CORRECT part after you sent me the WRONG part. Lol. Why not tell the truth that the customer CANCELED his warranty with you guys as your company is SHADY and DECEPTIVE!!! Don’t tell a customer that you pay for OEM parts only to turn around and offer a cheap aftermarket part. I don’t know how you got so many 5 star reviews but I’m SURE they are all from EMPLOYEES and FRIENDS of your company!!! STAY AWAY from this COMPANY you been WARNED!!!
Response to their UPDATE: They are lying about the customers car being repaired as the customer was so upset that he told me that he called up and cancelled his warranty with this company!!! How can you trust a company that doesn’t even tell the truth??? This company stated that you can get a full refund in 30 days if not COMPLETELY SATUSFIED. This company refused to give the customer a full refund and only offered a half refund. According to the customer he is currently filing a lawsuit in small claims court. The truth will come out.

Antwort von iDeal Auto Protect
Great Hospitality
In purchasing a warranty for my vehicle, I have communicated with Shaun from Ideal and I have to say he has been just terrific in how he handled the whole process which was over a long period of time. That was do to me holding off during this pandemic. He has spent time with me going over the coverage and has always given me time to make a decision. He has been helpful and patient. Thank you for your hospitality Shaun and all the best.
EXCELLENT
Shaun Michaels and Nick Bauer were very helpful. Super nice guys that come across as looking out for the customer.
I learned a lot about car warrant companies during my recent search for a used SUV. Without going into all the details, I feel iDeal Auto Protect is the real deal. I felt I received excellent personal service with no pressure. I read through their contract and there could not find any tricks or traps. I had a few questions and Shaun answered them to my satisfaction immediately.
I was certainly not impressed with "top-rated" warranty companies when compared to iDeal. Just keep in mind that most of these other warranty companies are nothing more than brokers, while iDeal is the actual warranty company. While the top-rated warranty companies (or brokers) are highly so is iDeal.
Thanks again to iDeal, Shaun, and Nick.
Performance review
Performance review
Shaun Michaels, our sales representative, was wonderful to work with and he explained everything so we were able to understand it. Thank you for sending the material for us to read and sign, We will get it back to you as soon as we can.
My call went very smooth
My call went very smooth. He was very polite and genuinely wanted to help me resolve my problem and explained everything well for me
Alex Cooper He’s a phenomenal sales…
Alex Cooper He’s a phenomenal sales agent and he deserves a five star review and I love the company and I love the quote you gave me.
Nick was sensational.
Nick was sensational.. if I cld high five him I wld. He was very supportive and informative.answered all my questions and then some. Wen my new car needs coverage I'll be calling ideal warranty..yr number is in my phone book
We called Alex from a dealership and he…California girls
We called Alex from a dealership and he put us at ease while explaining the iDeal Warranty Protection Plan. He was very knowledgable and personable. Because of Alex we will surely recommend iDeal to others.
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Review of Alex Cooper
Alex Cooper provided, prompt, expert advice and presented a concise, fair and competitive proposal. He was extremely knowledgeable about the terms of the contract and very reassuring about the overall process and subsequent service. I would highly recommend him and the company to anyone considering an extended warranty policy. Dan Jones
Brittany was an awesome representative
Brittany was an awesome representative, she answered all my questions, kindly and thoughtfully !! Thank you so much Brittany For your work during these challenging times. Keep it up!
Alex Cooper was great
Alex Cooper was great. I really appreciate the way he took time to explain things and he was very polite. I will pass information about your company on to my friends and family.
Zach was great
Zach was great! he knows his shi_. Wasn't pushy, just a pleasure to work with.
I purchased an extended warranty with…
I purchased an extended warranty with Zach Harper about 6 months ago. From the start Zach was a phenomenal representative and answered all my questions and concerns. I just brought my vehicle into service and Mr. Harper was attentive throughout the whole process. My car was ready in 3 days. Thank you ideal auto protect for your amazing customer service.
ZachHarper was an extremely helpful…
ZachHarper was an extremely helpful sale representative who was always there to help when I needed his attention. I had filed a claim on my Lexus and it was taken care of within 48 hours with no problems. I appreciate your help Zach.
Alex Cooper Rep
Alex Cooper is a phenomenal representative, from the start he was fully thorough with me. Any questions I had he answered to make me feel very comfortable. Truly a great asset for the company, as well as the services they provided me!!
Zach Harper was absolutely amazing
Zach Harper was absolutely amazing. He gave me a great deal and peace of mind. He quickly laid out everything I needed to know in a way that was understandable, clear and concise. He was very cordial and pleasant to speak with. Hands down the best young sales person I have had the pleasure of dealing with. Far too often in this day and age people are quick to complain but aren't as willing to let a company know when they get excellent service, so I want to make sure you guys know that Zach Harper should be considered a very valuable asset to your company.
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