iDeal Auto Protect Bewertungen 

294
•
TrustScore 1.5 von 5

1,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

absolutely the worst.... i dont actually believe that they are still honoring any warranties as they have now hired an answering service to screen all calls... i have not gotten a call back in 6 month... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Don't fall for these scammers. I'm a living proof of that. This company or whatever they call it is a pyramid scheme. They'll take your money then leave you hanging when you need them the most. Joshu... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I am now experiencing what everyone has experienced in the past. Policy paid in full by the way. Having electrical problems with my Nissan rogue and they just told the mechanic that it is not covere... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Is it legal to withhold payment until a negative review is taken down? That is what this company has done to me. They owe me for two different claims. I’m working with the Better Business Bureau to wo... Mehr ansehen

Unternehmensdetails

  1. Fahrzeugzubehörgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

We provide extended vehicle protection plans for your new and used vehicles.


Kontaktinformationen

1,6

Ungenügend

TrustScore 1.5 von 5

294 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,6

Alle Bewertungen

(294)

3 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Terrible company

Terrible company. They lie to the customer to get them to buy there products. Customer specifically asked if they pay for OEM parts because customer has not had much luck with aftermarket parts and they told him over the phone that indeed they do. Unfortunately the very first claim that the customer submitted this company refused to pay for OEM part ($469) and said that they could supply a OEM part for much cheaper ($175) I told the customer that there is no way that they are sending him a OEM part being $175 when it turned out to be a aftermarket Dorman part and it was even the wrong part to boot. So now the customers vehicle has been on my lift for 8 days and still have to wait for them to send me the “correct part” If anyone is even thinking of buying this warranty RUN AWAY as fast as you can!! Shady company with shady practices!

P.S. in response to your response. How did I charge 3x for a part when clearly the list price is $469 for a OEM part not a crappy Dorman aftermarket part that you supplied.

Don’t LIE and say that the customers car is repaired and happy! You guys never even sent the CORRECT part after you sent me the WRONG part. Lol. Why not tell the truth that the customer CANCELED his warranty with you guys as your company is SHADY and DECEPTIVE!!! Don’t tell a customer that you pay for OEM parts only to turn around and offer a cheap aftermarket part. I don’t know how you got so many 5 star reviews but I’m SURE they are all from EMPLOYEES and FRIENDS of your company!!! STAY AWAY from this COMPANY you been WARNED!!!

Response to their UPDATE: They are lying about the customers car being repaired as the customer was so upset that he told me that he called up and cancelled his warranty with this company!!! How can you trust a company that doesn’t even tell the truth??? This company stated that you can get a full refund in 30 days if not COMPLETELY SATUSFIED. This company refused to give the customer a full refund and only offered a half refund. According to the customer he is currently filing a lawsuit in small claims court. The truth will come out.

11. September 2020
iDeal Auto Protect-Logo

Antwort von iDeal Auto Protect

Thank you for your feedback. We initially were enthused to work with your repair shop as we have many customers around your area, however at this time management does unfortunately regret doing business with you as your shop shadily, crookedly and deceivingly asked for more than 3x the part price. You clearly tried to make up a poor work week in one sale. With dealerships, this simply does not happen. This is why we do advise ALL customers to go to dealerships rather than shops like this gentleman owns. We did however AUTHORIZE the claim for the customer and had the correct parts shipped since you were unable to reasonably price your parts. The customers car was repaired and the customer is happy. Thank you.

Bewertet mit 5 von 5 Sternen

Great Hospitality

In purchasing a warranty for my vehicle, I have communicated with Shaun from Ideal and I have to say he has been just terrific in how he handled the whole process which was over a long period of time. That was do to me holding off during this pandemic. He has spent time with me going over the coverage and has always given me time to make a decision. He has been helpful and patient. Thank you for your hospitality Shaun and all the best.

1. September 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

EXCELLENT

Shaun Michaels and Nick Bauer were very helpful. Super nice guys that come across as looking out for the customer.

I learned a lot about car warrant companies during my recent search for a used SUV. Without going into all the details, I feel iDeal Auto Protect is the real deal. I felt I received excellent personal service with no pressure. I read through their contract and there could not find any tricks or traps. I had a few questions and Shaun answered them to my satisfaction immediately.

I was certainly not impressed with "top-rated" warranty companies when compared to iDeal. Just keep in mind that most of these other warranty companies are nothing more than brokers, while iDeal is the actual warranty company. While the top-rated warranty companies (or brokers) are highly so is iDeal.

Thanks again to iDeal, Shaun, and Nick.

7. August 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Performance review

Performance review

Shaun Michaels, our sales representative, was wonderful to work with and he explained everything so we were able to understand it. Thank you for sending the material for us to read and sign, We will get it back to you as soon as we can.

31. Juli 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Nick was sensational.

Nick was sensational.. if I cld high five him I wld. He was very supportive and informative.answered all my questions and then some. Wen my new car needs coverage I'll be calling ideal warranty..yr number is in my phone book

23. Juli 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

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8. Juli 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Review of Alex Cooper

Alex Cooper provided, prompt, expert advice and presented a concise, fair and competitive proposal. He was extremely knowledgeable about the terms of the contract and very reassuring about the overall process and subsequent service. I would highly recommend him and the company to anyone considering an extended warranty policy. Dan Jones

3. Juli 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Alex Cooper was great

Alex Cooper was great. I really appreciate the way he took time to explain things and he was very polite. I will pass information about your company on to my friends and family.

25. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I purchased an extended warranty with…

I purchased an extended warranty with Zach Harper about 6 months ago. From the start Zach was a phenomenal representative and answered all my questions and concerns. I just brought my vehicle into service and Mr. Harper was attentive throughout the whole process. My car was ready in 3 days. Thank you ideal auto protect for your amazing customer service.

23. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

ZachHarper was an extremely helpful…

ZachHarper was an extremely helpful sale representative who was always there to help when I needed his attention. I had filed a claim on my Lexus and it was taken care of within 48 hours with no problems. I appreciate your help Zach.

22. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Alex Cooper Rep

Alex Cooper is a phenomenal representative, from the start he was fully thorough with me. Any questions I had he answered to make me feel very comfortable. Truly a great asset for the company, as well as the services they provided me!!

22. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Zach Harper was absolutely amazing

Zach Harper was absolutely amazing. He gave me a great deal and peace of mind. He quickly laid out everything I needed to know in a way that was understandable, clear and concise. He was very cordial and pleasant to speak with. Hands down the best young sales person I have had the pleasure of dealing with. Far too often in this day and age people are quick to complain but aren't as willing to let a company know when they get excellent service, so I want to make sure you guys know that Zach Harper should be considered a very valuable asset to your company.

20. Juni 2020
Bewertung ohne vorherige Einladung

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