iigloo.co.uk Bewertungen 

78
•
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Listed my home delayed on price and it going up Had to phone office 5 times to check why not for sale sign up and it had been up for sale for almost a week First viewing given incorrect times not... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My rental went on the internet on Sunday night, then on Monday the phone didn't stop ringing. In over twenty years of letting this is by far the best response we've ever had. We pre-screened the appli... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Set up the account, add the details and get the emails and the texts back from iigloo.co.uk almost immediately, including the enquirers details. No middle muddlers to bother you. All the donkey work... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Following a great service when we sold our property last year, we found ourselves in a position to move again closer to family and we decided to use Igloo again. We had given them instruction on the... Mehr ansehen

Unternehmensdetails

  1. Immobilienagentur
  2. auch in
  3. Hausverwaltungsunternehmen
  4. Immobilienmakler
  5. Immobilienvermittlung

Informationen, die aus verschiedenen externen Quellen stammen

We provide a helpful DIY service for Landlords (the ones who don't use letting agents). We give your property more exposure, more tenant enquires and better quality tenants. We get your property on the large property portals like Rightmove, Zoopla & Primelocation which only allow agents access to advertise. This is the new way to letting your property.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

78 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(78)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Great (mostly)

Placed my advert for three rooms to let in shared houses, and have agreed all three lettings in less than a week. Wow ! My only complaint is that my ad for one of them was placed on Gumtree as a 1 bed house, rather than a room in a shared house. Not sure what happened there ?

27. August 2012
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

website rubbish, service great

Your website does not work at all, however the service from the office is great.

20. August 2012
Bewertung ohne vorherige Einladung
iigloo.co.uk-Logo

Antwort von iigloo.co.uk

Thanks for your review Sandra.

We understand our website is basic, but our new website launches in the coming weeks, so watch this space.

Many Thanks
Matt
Office Manager

Bewertet mit 3 von 5 Sternen

generally good experience - found tenant

Good value and house on interent very quickly. However there were admn problems which meant house was not listed on rightmove for over a week, when this happened enquiries completly dried up. Luckily a lady took the property in this period, but I would have had to go elsewhere to advertise and pay again as not having a listing on rightmove is disastrous. Matt very helpful with tenant credit check and tenancy agreement.

16. August 2012
Bewertung ohne vorherige Einladung
iigloo.co.uk-Logo

Antwort von iigloo.co.uk

Hi Angela,

Thanks for your feedback.

We agree that the issue with Rightmove is a massive interruption to our service. We are working on the issues with Rightmove so this never happens again.

Many Thanks for your business.

Matt
Office Manager

Bewertet mit 5 von 5 Sternen

Excellent Service!

Second time I've used Iigloo and again the property was let within 2 days. Can't fault any aspect of the service.

9. August 2012
Bewertung ohne vorherige Einladung
iigloo.co.uk-Logo

Antwort von iigloo.co.uk

Hi Stuart,

Thanks for your feedback.

We are working hard to improve our service and hopefully next will be an even better experience for you.

Many Thanks

Matt McAllen
Office Manager

Bewertet mit 4 von 5 Sternen

Excellent!

My advert came live in less than 12 hours. Happy with the outcome. Rented property within a week. Had quite a few enquiries!
Will definitely use igloo again.
The only negative is that I couldn't review my ad and change it once posted and didn't know how many pics I could upload...if there was a facility to do this, it was not clear. Maybe igloo could contact me and tell me how to do this for next time.
Glad to have the estate agents off my back!

20. Juli 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Service delivered as advertised

Price is reasonable - compares with what I'd pay for a classified ad in the local paper. Responses were prompt and they handled my queries professionally.

6. Juli 2012
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Fantastic coverage for a fantastic price

But what a terrible website to upload photos, awful long time taken to fill in details, takes ages ( if it works at all) to add photos. Other competitors coming into the scene so you have very little time to fix your problems!

6. Juli 2012
Bewertung ohne vorherige Einladung
iigloo.co.uk-Logo

Antwort von iigloo.co.uk

Hi Rachel,

Thanks for your review. As previously said we are currently working on our new website and should have this up and running by the end of August.

We do offer to upload properties for you as we understand our current website can be temperamental. All you need to do is email us the full details and photos and we will add it to your account.

On an upside tho I'm glad we gave your property great coverage for a good price.

Let us know if there is anything else we can do for you.

Matt
Office Manager

Bewertet mit 3 von 5 Sternen

Website could be better

I use a number of different landlord websites (mainly for advertising roomshares) and found iigloo to be a little behind the curve in terms of its website user-ability. Not being able to directly upload photos & having to email them across for example is pretty old hat now. I also had to ask a number of times how certain aspects of the website worked - don't need to do this elsewhere.

That said from an advertising point of view, the adverts have appeared on the websites as promised. I did wait for a number of days before the 1st enquiry and I do wonder if there is any particular time delay between people registering interest and me receiving the necessary info. I am also unsure how telephone enquiries are delt with.

27. Juni 2012
Bewertung ohne vorherige Einladung
iigloo.co.uk-Logo

Antwort von iigloo.co.uk

Hi Andy,

Thanks for your review.

Photos are able to be uploaded to the website we just offer the facility of emailing them over if you experience any issues uploading them. We are currently designing our new website which we are hoping will be one of the best websites in the property industry. So please bare with us and watch this space.

With regards to the tenant enquiries we deal with them as soon as they come in to us weather through email or telephone. If a tenant does enquire during the night we process the enquiry first thing in the morning.

Again thanks for your feedback and your custom.

Matt McAllen
Office Manager

Bewertet mit 5 von 5 Sternen

unbelievable interest

First time I have ever used this site and I have to say that the response was overwhelming. I don't know whether that was due to the property but I will definitely be using this service again.
Well done Iigloo !!!!!

21. Juni 2012
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID VERY POOR SERVICE

I WOULD NOT RECOMMEND AT ALL I HAVE SEVERAL PROPERTIES AND THOUGHT I WOULD GIVE THEM A TRY BUT IT IS A WASTE OF £40 WE HAVE ONLY HAD 1 TEXT MESSAGE FROM THEM AND THE E MAIL ADDRESS FOR THE ENQUIRY WAS NOT READABLE. THEY REFUSED TO PUT OUR TELEPHONE NUMBER ON THE ADD. I PUT AN ADD ON GUMTREE MYSELF AND I HAVE HAD LOTS OF ENQUIRIES.

7. Juni 2012
Bewertung ohne vorherige Einladung
iigloo.co.uk-Logo

Antwort von iigloo.co.uk

Although we welcome all reviews as this is the only way we can improve our service, your review is based on one issue which we have no control over.

As I explained to you on the phone we do not allow contact details in descriptions as this is not allowed by the 3rd party websites which we advertise your property on. This is to avoid sales and marketing calls, but also allows us to process the correct tenants for your property. We have over 250 properties added a month and we have had no complaints from landlords with regards to this issue.

The contact details of tenant which we supply to you is what is supplied to us, these details are sent via SMS and an email which are clearly composed for you to read.

As your property has only been advertised for a few days we would advise you giving it a bit more time for more enquiries to come through.

If you are a potential customer reading this review and you have any questions please don't hesitate to contact us on 0330 3300 126.

Bewertet mit 4 von 5 Sternen

Easy to use, good system but found tenants elsewhere

My experience with Iigloo was very good in terms of ease of using the backend of the website and calling their customer service to help me make edits that weren't showing up on Gumtree/Rightmove even after I'd changed it on the Iigloo site. All in all, great system. However, for the kind of tenancy I was looking for (short term let of a whole flat in Central London), this method did not successfully lead me to securing a tenant. I got about 10 enquiries over a 2-3 weeks period but not all were serious. Eventually, I listed the rooms individually with another site (spareroom.co.uk) and within 24 hours, I had tenants signed in and moving in. I would use Iigloo again but not before trying the free spareroom service first.

2. Juni 2012
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Ok could be better

I am a property manager in Manchester and have recently discovered iigloo. The pricing is very reasonable and the website coverage is excellent. The only criticism I would have is that the write up that is presented is not written up on the websites carefully enough. with stray forward slashes and no punctuation marks where there should be some. This I feel gives the advert a sloppy unprofessional appearance. I have contacted the office about this and it has not been rectified.

31. Mai 2012
Bewertung ohne vorherige Einladung
iigloo.co.uk-Logo

Antwort von iigloo.co.uk

Hi Roger,

Thanks for your feedback.

We quite embarrassed by a mistake that's so small but can have an effect on your adverts performance. We do try our best to get properties live as soon as possible and on this occasion the quality of the advert was over looked.

We are putting measures in place to make sure this doesn't happen again.

We appreciate your honest feedback as this is the only way we can improve.


Kind Regards

Matt
Office Manager

Ist dies Ihr Unternehmen?

Beanspruchen Sie Ihr Profil, um Zugang zu den kostenfreien Business-Tools von Trustpilot zu erhalten und die Beziehung zu Ihren Kunden zu stärken.

Kostenfreien Account erstellen

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr