Appalling ….abandoned in Dubai after the Middle East war broke out on 28th February, finally having to find my own transport back to UK. Transport twice failed to meet me from airport and ship Nev... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We booked a Singapore to Japan cruise though Infinity with Bobby Dalal the whole experience was 10/10 at every stage. From the the extra nights and destinations we added on to getting us back home whe... Mehr ansehen
Booked the cruise in Feb 23 for December Asia cruise from Bali leaving 4th Jan The flights were good timing through Singapore. The only downside were the rooms in the Bali resort over New Year till jo... Mehr ansehen
Unternehmen hat geantwortet
Thank you Eric for all your hard work putting together our Christmas and New Year cruise package. We had a wonderful time and everything went like clockwork. You were so patient when we requested a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Infinity Cruises is an independent cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. We specialise in providing you with the most prestigious cruise holidays available at the very best prices. We are not owned by a cruise line or a tour operator, so we will only ever deliver honest and impartial advice, with your wants and needs always in mind, all in an effort to organise a great trip that suits you.
Kontaktinformationen
Eastside, Suite 2.09, N1C 4AX, London, Vereinigtes Königreich
- +44 (0) 203 725 8804
- customersupport@infinitycruises.co.uk
- infinitycruises.co.uk
3,5
Akzeptabel
699 Bewertungen
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Mike is amazing so helpful kind always…
Mike is amazing so helpful kind always rings you back amazing price. Use infinity cruises for your cruise package.
12. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with the consultant.
I am new to cruising.
I am new to cruising and a solo traveller. I gave it three stars at this stage,(have not gone yet). Because after the initial talk with the travel company I haven't had much input as to how everything works. The booking of the trips was easy but haven't book too many as I'm not sure. Am a little confused as to if the whole package Inc stays in seoul/tokyo, flights etc are part of cruise or independent etc I booked in Dec. And don't go til march.Dave the travel guy has been great he got and I'm sure if I have any more he will come up with the answers in touch and has answered most of my questions
20. Dezember 2023
Antwort von Infinity Cruises
Thank You for your review. We have tried to call you to discuss the processes for your cruise line. If you still require assistance following our email, please do not hesitate to call our Customer Support team.
Bobby very helpful as I’m booking from…
Bobby very helpful as I’m booking from Australia ( with relatives) and he had to cope with time difference
10. Dezember 2023
Antwort von Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with the consultant.
Definitely recommend
Used infinity cruise the last 3 times and can definitely recommend.
Bobby has been great every time and found the perfect cruise many thanks
24. November 2023
Antwort von Infinity Cruises
Thank you for taking the time to provide us with your 5 star review. We are delighted that you were pleased with the service you received from Bobby and look forward to continuing to be of service to you.
Kind Regards
Infinity Cruises
Good service
6. Dezember 2023
Antwort von Infinity Cruises
Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received.
Kind Regards
Infinity Cruises
Bobby dalal brilliant TA..
Bobby dalal brilliant TA... tailor made holidays, great advice and great deals
6. Dezember 2023
Antwort von Infinity Cruises
Thank you for taking the time to provide us with your 5 star review. We are delighted that you were pleased with the service you received from Bobby and will share your feedback with him.
Kind Regards
Infinity Cruises
Antwort von Infinity Cruises
Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received from Bobby and will share your feedback with him.
Kind Regards
Infinity Cruises
Celebrity infinity cruise ship
I organized my inaugural cruise aboard the Celebrity Infinity ship, sailing from Spain to Portugal from November 18th to 28th, as a way to dip my toes into the world of cruising. The experience surpassed all my expectations, and I found it thoroughly enjoyable. The positive encounter prompted me to book another cruise, and I have enthusiastically recommended the experience to my family, friends, and colleagues.
I want to express my sincere appreciation for the outstanding customer service, particularly to Milan (from Serbia) from the main dining area. Milan's exceptional kindness stood out, especially when he went above and beyond to arrange a celebration for my birthday. I hope that somebody will inform him about my feedback because these moments have become cherished memories that will last a lifetime. Thank you for contributing to such a memorable and delightful cruise experience.
18. November 2023
Bewertung ohne vorherige Einladung
Antwort von Infinity Cruises
Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received.
Kind Regards
Infinity Cruises
Professional booking service
Dave very knowledgeable and made sure we got the best flight’s etc. Rang back to discuss further as promised. A straightforward booking process.
3. Dezember 2023
Antwort von Infinity Cruises
Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received.
Kind Regards
Infinity Cruises
Bobby was amazing..such a good man
Bobby was brilliant, so knowledgeable he listened to what we wanted , advised us and met our requirements spot on.
24. November 2023
Antwort von Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. We are delighted that you were pleased with the service you received. We will share your comments with Bobby.
Kind Regards
Infinity Cruises
Very helpful and in no time boked up…
Very helpful and in no time boked up thanks again to Bobby John
24. November 2023
Antwort von Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with Bobby.
Kind Regards
Infinity Cruises
Your employee Dave was first class
Your employee Dave was first class. He was very patient and helpful. Called me back multiple times to accommodate me for my upcoming cruise.
23. November 2023
Antwort von Infinity Cruises
Thank you for taking the time to provide us with your 5-star review! We are delighted that you were pleased with the service you received. Your compliments will be shared with Dave.
Kind Regards
Infinity Cruises
Mike was absolutely fantastic
Mike was absolutely fantastic, knew his stuff knew where to tweak the booking to make it to suit us was very quick very very professional and all round 10 out of 10 from the first part of the enquiry through the booking to payment absolutely faultless. will definitely use them again
20. November 2023
Bewertung ohne vorherige Einladung
Antwort von Infinity Cruises
Thank you for your 5-star reviews. We pride ourselves on great customer service and will pass your compliments to Mike.
Kind Regards
Infinity Cruises
Mike was very patient and helpful
Mike was very patient and helpful. He found our perfect trip nothing was too much trouble
16. Oktober 2023
Antwort von Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. We are delighted that you were pleased with the service you received. Your feedback will be shared with Mike.
Kind Regards
Infinity Cruises
Great customer service
Once I had made up my mind about what cruise experience I wanted to book the help I received from the agent made the process extremely fast and easy. I now just need to look forward to my holiday with everything having been taken care of.
4. November 2023
Antwort von Infinity Cruises
Thank you for your 5-star reviews. We pride ourselves on great customer service and will pass your compliments to the team.
Kind Regards
Infinity Cruises
Quick and professional service provided…
Quick and professional service provided by Mike. Great price.
7. November 2023
Antwort von Infinity Cruises
Thank you for your 5-star reviews. We pride ourselves on great customer service and will pass your compliments to Mike.
Kind Regards
Infinity Cruises
Very knowledgeable and helpful company
We were considering doing a cruise holiday of a lifetime, we spoke to Mike who was incredibly efficient. He certainly knows his stuff and would highly recommend him any day. Holiday all booked. Can’t wait for it.
29. Oktober 2023
Antwort von Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with the consultant.
Kind Regards
Infinity Cruises
Bargains with great service.
A great value purchase and handled impeccably by Infinity’s Dave. I shall be keeping an eye out for future bargains!
19. Oktober 2023
Antwort von Infinity Cruises
Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with the consultant.
Kind Regards
Infinity Cruises
Excellent customer service
28. Oktober 2023
Antwort von Infinity Cruises
Thank you for your 5-star review – it is much appreciated. We are delighted that you were pleased with the service you received.
Kind Regards
Infinity Cruises
Very professional
Very professional. Would not be embarrassed if you wanted to give us a free upgrade.
31. Oktober 2023
Antwort von Infinity Cruises
Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received.
Kind Regards
Infinity Cruises
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.