So far, we're very happy with the purchase of the Rove 6 oxygen concentrator. It has delivered the extended battery life we were hoping for making it much easier to stay away from home for longer peri... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Machine works like it should although being a pulse operating machine it does not give you the oxygen like a constant flow does . It's stupid that the battery has to be on the machine to charge it ! Y... Mehr ansehen
Unternehmen hat geantwortet
I do love my Inogen. I wish I could charge the batteries separate from the concentrator! That is the only thing I would change. They are pricey! But it does give me more freedom!
Unternehmen hat geantwortet
Missing extra filter needed to use while cleaning the filter that came with the Voxi-5 - also missing the swivel connector. Left message and never got a callback or the missing items.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Kontaktinformationen
859 Ward Drive, 93111, Goleta, Vereinigte Staaten
- inogen.com
3,9
Gut
3892 Bewertungen
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inogen is trash
i have a g5 unit i have had a bunch of problems with the battery it was exchanged at 11 months old and the replacement is having problems at eight months old the company says the one year warranty is from the original purchase date so i am out of luck so if this is the best product on the market i would hate to see the worst i would reccomend no one purchase this unless they have money to throw away run from this product not at all worth the price
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Inogen
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST.
Best regards,
Customer Care Center
My portable Inogen is GREAT
My portable Inogen is GREAT ! It is a little heavier than I thought it would be, but managable. I purchased the back pack , it is sure handy. Glad I ordered Inogen.
Thank You !!
2. Juni 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Not Happy
We have had a great experience with you, until this past week. I ordered a small backpack for my husband's portable unit $135.00 (which I thought was ridiculous) when it arrived it was a BIG backpack. Called customer service and was advised NO RETURNS 😡 I had to order the proper one from someone else. NOT A HAPPY CUSTOMER!!
11. Juli 2025
Antwort von Inogen
I’m sorry to hear about your bad experience, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
I have a small one and the larger one…
I have a small one and the larger one last longer. I love it.
10. Juni 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
The team that worked with me
The team that worked with me , were friendly ,professional and very attentive.
13. Juli 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
G5 review
The unit performs as expected. It was my always my preference. I was prescribed oxygen upon my hospital discharge, but it took 5 weeks to secure these units. this is much too long. you need to reduce this process. De'Ausha Marshall is excellent.
10. Juli 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
It was great no issues
9. Juli 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
I wish the unit was more continuous…
I wish the unit was more continuous oxygen the sniff sound on each inhale can make getting to sleep difficult. And the unit it self is not super quiet I have to slide it under the bed to cut the generator noise down.
7. Juli 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
I love the fact that the product is so…
I love the fact that the product is so easy to use and so much better than rolling a oxygen tank around!
7. Juli 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
I selected the extended battery vs lighter one
I selected the extended battery. I am 85 years old so I find this a little heavy for me to carry but the good part is the machine is very quiet. I don’t feel embarrassed using it in restaurants and other public places.
4. Juli 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
After using a provider that leased…
After using a provider that leased limited used equipment we decided to lease through Inogen directly. We immediately had to fly to attend a funeral and take only the portable device and run it 24/7 for 6 days straight. All of our concerns about durability have been alleviated. What a great device.
8. Juni 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
i was told it would be very quiet not…
i was told it would be very quiet not so every few seconds i hear a woosh popping sound that is as bad as the one i turned in and is very heavy mot what i was hoping for
5. Juli 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Having the ability to go to church and…
Having the ability to go to church and lead my Bible study without the tanks. I love being able to attend my physical therapy session with my Inogen.
4. Juli 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Yes it is working out good for me.
3. Juli 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
My Inogen gave me freedom
My Inogen gave me freedom. I had just been diagnosed with pulmonary fibrosis and prescribed oxygen. My niece was getting married in Puerto Rico in less than 3 weeks. I couldn’t find a company that could provide a portable POC to rent in time for my flight.
19. Juni 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
The machine for the house takes up to…
The machine for the house takes up to 20 minutes to be ready after you turn it on you have no seizure people in my area and you never answer the phones
3. Juli 2025
Antwort von Inogen
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST.
Best regards,
Customer Care Center
The Inogen is wonderful!
The Inogen is compact, quiet and works great!!! So much better than hauling around an oxygen bottle!! We had great service from your company and great help from Shamerica. She was wonderful in helping us understand what we needed and what to do.
2. Juli 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Great purchase!
The Inogen Rove 4 has been everything I’d hoped for. It’s compact, light weight and makes trips to the grocery store, etc much easier. Everyone in customer service was so helpful and friendly. Dakota was so good & patient giving me all the info I needed to make an informed decision.
1. Juni 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Freedom to be...
Our sales representative was so very helpful in making this purchase go smoothly. We were under a definite time constraint (like needed Next Day) due to necessary travel and she made it happen. I am pleased with the mobility, ease of use and performance of my Inogen. The extended battery is also a blessing.
30. Juni 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
Definitely not happy with portable…
Definitely not happy with G-5 portable equipment. Way too heavy and very difficult to manage with one hand since I have had surgery for right hand and will be having surgery on left hand.
29. Juni 2025
Antwort von Inogen
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.
Best regards,
Customer Care Center
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