Inogen Bewertungen 3 892

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So far, we're very happy with the purchase of the Rove 6 oxygen concentrator. It has delivered the extended battery life we were hoping for making it much easier to stay away from home for longer peri... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Machine works like it should although being a pulse operating machine it does not give you the oxygen like a constant flow does . It's stupid that the battery has to be on the machine to charge it ! Y... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I do love my Inogen. I wish I could charge the batteries separate from the concentrator! That is the only thing I would change. They are pricey! But it does give me more freedom!

Bewertet mit 3 von 5 Sternen

Missing extra filter needed to use while cleaning the filter that came with the Voxi-5 - also missing the swivel connector. Left message and never got a callback or the missing items.

Unternehmensdetails

  1. Anbieter von Sauerstoffgeräten
  2. Anbieter von Mobilitätsausrüstung

Vom Unternehmen geschrieben

Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.


Kontaktinformationen

  • 859 Ward Drive, 93111, Goleta, Vereinigte Staaten

  • inogen.com

3,9

Gut

TrustScore 4 von 5

3892 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 5 von 5 Sternen

So far, very happy!

So far, we're very happy with the purchase of the Rove 6 oxygen concentrator. It has delivered the extended battery life we were hoping for making it much easier to stay away from home for longer periods of time. Hopefully it will continue to deliver these same results over time.

19. April 2026
Bewertet mit 4 von 5 Sternen

Charging the battery

Machine works like it should although being a pulse operating machine it does not give you the oxygen like a constant flow does . It's stupid that the battery has to be on the machine to charge it ! You should be able to charge them by themselves so while using the machine you can have another battery charging for when you need it !!

16. April 2026
Bewertung ohne vorherige Einladung
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 1 von 5 Sternen

Elusive Inogen Cpap Masks

A few months ago I read that Inogen had released a new line of Cpap Masks branded under the Aurora name. I saw a lot of info online about them but no mention of how to purchase them. I contacted their customer service and was told that since they were so new there were no available retail outlets at the time. I just saw another mention of the masks and decided to go back to their website to find out if they were available yet. They do not even list the masks under their products tab. I chatted with an agent who first sent me a link to a Microsoft Teams meeting that provided no info then told me that they showed they are available at DME Supply online. I visited DME and they do not offer Inogen masks. The agent (Troy B.) ended the chat before I could respond and I started another chat to let them know that the info they gave me was fruitless. The second agent (Shamerica) informed me that they had no info on where to purchase the masks and I should contact my doctor. My doctor is the one that suggested I continue to look for a mask that I can tolerate. I just find it so unprofessional that a company has a product that was introduced in January of this year and here in April cannot even tell me how I can go about purchasing said product! I had no prior experience with Inogen and have to say if their products don't work any better than their customer service and marketing then maybe it's a blessing the masks are unable to be found! I certainly would not recommend this company.

13. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Inogen adds lie.

Inogen ads say clearly that they create oxygen! A huge lie about their product. They concentrate oxygen from the surrounding air. If they lie about their basic function, what else do they lie about? I have never used one.

7. April 2026
Bewertung ohne vorherige Einladung
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 4 von 5 Sternen

The small one that I take outside ls heavy i…

The small one that I take outside i wish could be lighter in weight and last longer before needing charging other than that they are working real good

7. April 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 4 von 5 Sternen

It is a lot better than having to carry…

It is a lot better than having to carry tanks. Hope to adjusted to this new way of existing soon.

3. April 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Trustpilot überprüft die Bewertung gemäß unserem Verfahren für gemeldete Bewertungen.

Bewertet mit 5 von 5 Sternen

This thing works a whole lot better…

This thing works a whole lot better than the one that I had which was called a drive. It didn’t give me the air like this one. The portable unit and I called you all for some more lines and another battery and you all jumped on it right away. I received it in two days after I called very good service and I appreciate it very much.

2. April 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 3 von 5 Sternen

Commercial is misleading

This machine is great for someone not on a continuous flow of oxygen. I'm not sure if I missed it when talking to a rep, but the commercial is definitely misleading. This is the only reason I didn't give it five stars. We have paid the money and now have the machine that we are afraid to use because if oxygen drops, we are playing with my mom's life.

27. März 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST.

Best regards,
Customer Care Center


Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

Easy to set up and use

Easy to set up and use. Very quiet for a home unit. Lightweight compared to other home use units.

27. März 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 5 von 5 Sternen

Rov 4

The sales person,Diana, was very knowledgeable and helpful. I chose the Rov 4 because it was the lightest portable and would allow me more freedom to engage in various activities.

24. März 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 3 von 5 Sternen

I love that I can take my portable…

I love that I can take my portable inogen anywhere, but I disagree with their repair practices. It takes them up to 5 business days to speak with a return specialist and once you send it in for repair, it can two weeks! That's a total almost 30 days to get my machine repaired and sent back.

23. März 2026
Bewertung ohne vorherige Einladung
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 4 von 5 Sternen

Good oxygen flow

Good oxygen flow, but the in-home box is way to noisy.

20. März 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 4 von 5 Sternen

The only thing I got against Inogen is…

The only thing I got against Inogen is that you have recharge the battery in the unit. There should be a better way

14. März 2026
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

Bewertet mit 4 von 5 Sternen

Inogen Rove 6

They main complaint I have noticed is battery life is only 2-3 hours not plugged in and unit is a lot heavier than I expected referring to their advertisement. The carrying case supplied is very loose fitting around machine and the cutout for the charging port is too high above the port. Also wish unit and replacement batteries were cheaper. Otherwise the unit functions as described. Better than carrying around oxygen tanks.

1. Juni 2025
Inogen-Logo

Antwort von Inogen

Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST.

Best regards,
Customer Care Center

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