Ron gave us an individual quote. Made our discount impactful. Won the bid for the Customer. Thanks for quick RFQ and even better price.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... Mehr ansehen
Hello Instrumart Team, great customer support team. Calls were answered and directed with the proper technical teams. All teams were well informed with product knowledge and responses were fast. Thank... Mehr ansehen
I really appreciate that your staff is willing to work with me on finding products that my clients need and is also willing to work with me to ship to US postal priority service cutting the cost for... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.
Why Instrumart?
Vom Unternehmen geschrieben
- Free Lifetime Technical Support
- From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
- Free Shipping on Orders > $1,000
- Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
- Best Brands in Test & Measurement
- Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
- Best Price Policy
- Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!
Kontaktinformationen
35 Green Mountain Drive, South Burlington, VT 05403, Vereinigte Staaten
- 1-802-863-0085
- sales@instrumart.com
- instrumart.com
4,7
Hervorragend
2050 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The item delivered when it was supposed…
The item delivered when it was supposed to. Ordering was fast and easy. The price was good.
9. September 2025
Customer Service and Technical Guidance…
Customer Service and Technical Guidance are EXCELLENT !!!!!
Very thorough product information.
Pleasant and patient customer service.
Products fulfill a user's specific needs.
28. August 2025
Electronic Manatee System Parts
Ordering & receiving products went well. No hassle which is a great comfort.
22. August 2025
the team are very helpful
the team are very helpful in the whole purchase process. they helped to choose the right components and guided me through the installation and start-up. very pleased by the results!
21. August 2025
The packing handle with care and…
The packing handle with care and safely. And the item as described . Thank you for your work.
13. August 2025
Great experience
Great experience. They had the test adapter I was looking for in stock ( instead of waiting 5 weeks to receive it from the supplier).
I'm only putting 4 instead of 5 stars because as a first customer ( international), I was not able to simply pay via credit card (even with a US card), which made the payment a bit more cumbersome.
12. August 2025
Online price of a pump part was wrong supposedly
Online price of a pump part was wrong. Spoke with Louie on phone previous day and confirmed price was accurate! I asked about purchasing 2 of the same item and he said he’d check on availability and email me back! No email by next day so I called he stated price was not right- didn’t know what price was just knew it wasn’t right
Figure that one out so my wife ordered 5 pieces to make the hundred dollar order and of course it was canceled
If this would have been any reputable box store or anyone else with integrity they would have honored the price that was wrong but didn’t even know what correct price was
My suggestion, buy off of a company that will stand behind their products and have your back and own their mistakes and not lie to you in an email so they cover their ass to higher ups
Good job Louie
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von Instrumart
Hello Don,
I’m very sorry to hear about your experience and the frustration this caused. We strive to provide accurate pricing and clear communication, and it’s clear we fell short here. I’ll be following up with our team to make sure situations like this are handled better in the future. Thank you for your feedback, and I apologize again on behalf of Pump World.
Take care,
Lindsey Dion
Order Management Team Lead
Every thing was smooth,No Issues.
Every thing was smooth,No Issues.
Pleasant experience.
6. August 2025
I found a spare part that was quite…
I found a spare part that was quite difficult to find. The purchase was quick and easy.
1. August 2025
Ignored multiple emails on a technical query
I had technical questions about the products I bought. I emailed Patrick McGaw who replied without adequately answering my question. Then he ignored my next 4 emails sent over nearly 2 months. I also emailed Sales to check that Patrick still worked for the company, but after 11 days I've had no reply from Sales either.
11. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Instrumart
Hi Paul,
Thank you for bringing this to our attention, and I’m truly sorry for the frustration you’ve experienced. It looks like your follow-up emails were unfortunately missed in Patrick’s inbox, which is why you didn’t get the timely responses you should have.
Patrick will be giving you a call shortly to address your technical questions directly and ensure everything is resolved. We appreciate your patience and the opportunity to make this right.
Best,
Lindsey Dion
Order Management Team Lead
Excellent and Knowledgeable Service
I called twice and both times received probably the best customer service I've had in 20 years.
23. Juni 2025
Technical support was very good
Technical support was very good. Delivery was better than originally promised.
2. Juli 2025
Knowledge and availability
Knowledge and availability. Able to ship same day as order. very good!
1. Juli 2025
Reliable stock values
Reliable stock values. Sales rep convinced that items are indeed in stock and ready for immediate shipping.
Order process went smooth.
18. Juni 2025
prompt response (which I like the…
prompt response (which I like the best). friendly and politely communication
25. Juni 2025
The company personnel were helpful and…
The company personnel were helpful and got the gauge calibrated right away, I did alert them to the address change but they did not change it and my gauge ended up in another state.
24. Juni 2025
Customer Service at it's best!
The Instrumart team understood we were in a bad situation and worked with the manufacturer to expedite delivery of custom gauges so we could deliver product ontime.
9. Juni 2025
Quick response to my technical question…
Quick response to my technical question and shipment of sensor.
6. Juni 2025
So funktioniert Trustpilot
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