I’ve been with this company for years. I’ve never had to use their services but feel confidently and adequately insured at a competitive rate. Annual renewal is quick and simple.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The process of renewing my policy was simple and the coverage for my health services was extensive. I would highly recommend insurance. com
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
Unternehmen hat geantwortet
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktinformationen
Level 2, 696 Bourke Street, 3000, Melbourne, Australien
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Hervorragend
2438 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von insurance.com.au
Hi Nicole,
Thank you for the great review. We are glad to hear you had an easy experience with insurance.com.au.
Josie was very helpful & clearly…
Josie was very helpful & clearly described the process, as I had made a mistake.
10. September 2026
Antwort von insurance.com.au
Hi Nena,
Thank you for your kind feedback. We're pleased to hear Jona was able to clearly explain the process and help resolve the issue.
Antwort von insurance.com.au
Hi Xiaolu, Thank you for taking the time to share your feedback. If you would like to discuss this further, please contact us on 1300 468 730 or support@insurance.com.au and our team will be happy to assist.
Service excellence keep it on
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von insurance.com.au
Hi there,
Thank you for the great review. We are glad to hear you had an excellent experience with insurance.com.au.
Staff are Very supportive
Staff are Very supportive and the replies are Very informational.
2. September 2026
Antwort von insurance.com.au
Hi Xi,
Thank you for your kind feedback. We strive to provide supportive service and clear responses, so we're pleased to hear this was your experience.
Easy process.
9. September 2026
Antwort von insurance.com.au
Hi Katherina,
Thank you for the great review. We are glad you had an easy experience with insurance.com.au.
not enabling payment by BPay is just…
Not enabling payment by BPay is just arrogant. For small business that do not hold cards in the business name or PayPal it is inconvenient
9. September 2026
Antwort von insurance.com.au
Hi Mark,
Thank you for taking the time to share your feedback. We understand that having flexible payment options is important, particularly for small businesses.
While BPAY isn't a standard payment option, we were able to provide an invoice to allow payment via BPAY on this occasion. We appreciate your feedback and will take your comments on board as we continue to review our customer experience.
Antwort von insurance.com.au
Hi there,
Thank you for the review. We are glad to hear you had a positive experience with our customer service team.
Antwort von insurance.com.au
Hi Harry,
Thank you for the great review. We are glad to hear you had an easy experience with insurance.com.au.
Prompt efficient responses
8. September 2026
Antwort von insurance.com.au
Hi Pamela,
Thank you for the great review. We are glad you had a prompt experience with insurance.com.au.
Easy and efficient
7. September 2026
Antwort von insurance.com.au
Hi Tim,
Thank you for the great review. We are pleased to hear that you had a simple and easy experience with insurance.com.au.
Very smooth operation to professional…
Very smooth operation to professional insurance.
31. August 2026
Antwort von insurance.com.au
Hi Dr Kraushaar,
Thank you for your review. We are glad to hear you had a smooth experience with insurance.com.au.
Spam Spam Spam
You instantly started sending me emails for stuff I’m not interested in. When I just spent $300 the night before.
6. September 2026
Antwort von insurance.com.au
Hi there,
Thank you for leaving us a review. We're sorry to hear you were frustrated by receiving additional emails so soon after purchasing your insurance.
We do offer a range of insurance products that may be of benefit to our clients, including cyber insurance, which may be worth considering as cyber threats become more common. However, we understand that not every product will be relevant to everyone and appreciate your feedback.
Kind regards,
insurance.com.au
Always prompt
Always prompt, professional and the right advice.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von insurance.com.au
Hi Richard, Thank you for the great review. We are pleased to hear you had a prompt and professional service with insurance.com.au.
good service
28. August 2026
Antwort von insurance.com.au
Hi Konstantine,
Thank you for the great review. We are glad to hear you had a good experience with insurance.com.au.
Easy to deal with
26. August 2026
Antwort von insurance.com.au
Hi Russell,
Thank you for the review. We are glad to hear you had an easy experience with insurance.com.au.
Appreciate Hillary going back and forth…
Appreciate Hillary going back and forth about my unique requirements
4. September 2026
Antwort von insurance.com.au
Hi Zoe,
Thank you for the lovely review. We are glad to hear that Hillary could assist you with your unique requirements.
Quick and easy to renew professional…
Quick and easy to renew professional insurance. Good communication and got back to me quickly.
28. August 2026
Antwort von insurance.com.au
Hi there,
Thank you for the great review. We are glad to hear you had a quick and easy renewal experience with insurance.com.au.
Excellent
The 2 filipina named Hilary and Winalyn who helps me are very nice,friendly and very respectful!They help me a lot!
31. August 2026
Antwort von insurance.com.au
Hi Lilibeth,
Thank you for the great review. We are glad to hear you had an excellent customer service experience with Hilary and Winalyn.
Great Online User Interface
Clear easy explanations and guidelines in Online platform… was able to get all sorted online. Thank you so very much. 🌷
2. September 2026
Antwort von insurance.com.au
Hi Debbie,
Thank you for the lovely review. We are glad to hear you had a positive experience with insurance.com.au.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.