I’ve been with this company for years. I’ve never had to use their services but feel confidently and adequately insured at a competitive rate. Annual renewal is quick and simple.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The process of renewing my policy was simple and the coverage for my health services was extensive. I would highly recommend insurance. com
Unternehmen hat geantwortet
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
Unternehmen hat geantwortet
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktinformationen
Level 2, 696 Bourke Street, 3000, Melbourne, Australien
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Hervorragend
2441 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Very helpful staff
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been able to successfully fill my application without her, as things were not clear to me on the form and I had to ask her a lot of questions.
14. August 2026
Antwort von insurance.com.au
Hi Cathy,
Thank you for your wonderful feedback.
We're so pleased to hear Hillary was able to guide you through the application process and provide the support you needed. Service excellence is something we value at insurance.com.au, so it's great to hear Hillary made such a positive difference to your experience.
Having reassurance
Having the reassurance of my professional association as well as long-term coverage which has set this policy far above the others
3. August 2026
Antwort von insurance.com.au
Hi Alina,
Thank you for the great review. We are pleased to hear you are happy with our service at insurance.com.au.
Antwort von insurance.com.au
Hi Paul,
Thank you for the review. We are glad you had a straightforward experience with insurance.com.au.
On the whole it was great service
On the whole it was great service, by well informed staff. Thank you
14. August 2026
Antwort von insurance.com.au
Hi there
Thank you for the review. We are glad to hear you had a great experience with our team at insurance.com.au.
Antwort von insurance.com.au
Hi Carmina,
Thank you for the kind review. We are glad to hear you had an easy experience with us.
Antwort von insurance.com.au
Hi there,
Thank you for the great review. At insurance.com.au, we are all about making the service smooth, so we are glad to hear you had that experience.
Prompt service!
13. August 2026
Antwort von insurance.com.au
Hi Robert,
Thank you for the great review. We are glad to hear you had a positive experience with insurance.com.au.
promptness in replying and asking for…
promptness in replying and asking for for what they need
6. August 2026
Antwort von insurance.com.au
Hi Agata,
Thank you for your feedback.
Providing clear, timely support is an important part of the service we strive to deliver at insurance.com.au. We're pleased to hear our team was able to assist you.
Very patient
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von insurance.com.au
Hi there,
Thank you for your wonderful feedback.
We are pleased to hear our team has been able to support you over the years and make managing your policy as easy as possible. We appreciate your kind words and ongoing support of insurance.com.au.
Antwort von insurance.com.au
Hi Marielle,
Thank you for the great review. We are glad to hear you had a positive experience with insurance.com.au.
Easy process and great price
Easy process to complete and competitive pricing meant they were the best pick!
10. August 2026
Antwort von insurance.com.au
Hi Sarah,
Thank you for your great review. We're pleased to hear that the easy process and competitive pricing made us the right choice for you. We appreciate your support.
Antwort von insurance.com.au
Hi Tony,
Thank you for your great review. We're pleased to hear Winalyn was able to provide the answers and support you needed.
So far all good
3. August 2026
Antwort von insurance.com.au
Hi Marie-Claire,
Thank you for the review. We are glad to hear you had a good experience with insurance.com.au.
Antwort von insurance.com.au
Hi Rapiporn,
We’re pleased to know we could be there to support you when you needed us. We really appreciate your feedback.
Very helpful assistant
7. August 2026
Antwort von insurance.com.au
Hi Mary,
Thank you for your review. We’re pleased to hear our team was able to assist you and provide the support you needed. We really appreciate you taking the time to share your feedback.
Very easy to make a insurance
6. August 2026
Antwort von insurance.com.au
Hi Xuefeng,
Thank you for the great review! We are glad you had an easy experience with insurance.com.au.
The input screen is not very user…
The input screen is not very user friendly. Also, the absence of EFT & Bpay is not acceptable. I had to talk to a customer service officer for several minutes to convince that our company do deal with EFT and Bpay only for payments. we do not use and have Cr or Dr cards in the company name.
6. August 2026
Antwort von insurance.com.au
Hi Guna,
Thank you for taking the time to share your feedback.
We're sorry to hear the process wasn't as straightforward as expected. We appreciate your comments and will share them with the relevant team as we continue to improve the customer experience.
Quick Response and excellent commitment
Quick Response, attention to details and commitment
4. August 2026
Antwort von insurance.com.au
Hi there, Thank you for your review. We are pleased to hear our team delivered a prompt and attentive service.
Fast and efficient
4. August 2026
Antwort von insurance.com.au
Hi there,
Thank you for your review. Providing fast and efficient service is something we strive for, so it's great to hear this was your experience.
Little bit of a convoluted process to…
Little bit of a convoluted process to make a notification regarding a potential complaint and having to work through brokers rather than the insurer though I respect you need adequate details. Solicitor was excellent
4. August 2026
Antwort von insurance.com.au
Hi Eric,
Thank you for your feedback. We appreciate you taking the time to share your experience and are pleased to hear the solicitor provided excellent support. Your comments have been noted as we continue to review and improve our processes.
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