Insight Investigations Bewertungen 

96
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Couldn’t have had a better experience from start to finish. Sarah put me at ease straight away and was very professional. She brought back results very quickly and offered very helpful advice and s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have never used PI before and wasn't sure what to expect, but Sarah was extremely clear about what she could and could not do, everything was done efficiently, discreetly, and promptly. And we had... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Not sure why a person wrote such a negative review here Maybe he was told bad news - that he didn't like. !! The precise opposite experience from my perspective. I needed information about "greedy" f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would highly recommend Insight Investigations especially Karen! She was friendly and understanding and was just amazing. Although we couldn’t get to the bottom of my mystery caller she was still so... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Privatdetektiv
  2. Detektiv

Vom Unternehmen geschrieben

Insight Investigations is UK's leading private investigator and detective agency with over 35 years experience providing an honest and diligent service to the general pubic and commerce alike throughout the UK, Scotland and Wales. Call us 24/7 at 0800 14 55 123 today!


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

96 Bewertungen

5 Sterne
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3 Sterne
2 Sterne
1 Stern

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4,7

Alle Bewertungen

(96)

5 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Extremely fast and friendly staff

Extremely fast and friendly staff. They were extremely obliging and helpful.
Thank you to Elliot for helping me.

3. Mai 2023
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Antwort von Insight Investigations

Thank you for your kind words. Glad to have been of assistance

Bewertet mit 5 von 5 Sternen

Cannot thank Elliott enough…

Cannot thank Elliott enough as yesterday I shared the Coronation celebratikns with my estranged sister of 66 years, we were separated as young children. He found her within 48 hours and we both will be forever grateful to him.

25. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Insight Investigations

Thank you for your review Marji, we are all pleased it went well for you both.

Bewertet mit 1 von 5 Sternen

Timewasters

Contacted insight who put me onto investigater called Elliot. He quoted price of two hundred and 50 which then changed later to 350. Sent him all the info he needed and then he never responded to me after that. Completely wasted my time here. Wouldn't recommend this company. If there was an option for a no stars rating thats what I would have given

23. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Insight Investigations

Dear Lyn,
Thank you for your review. Having spoken to you earlier today, we asked Elliott to respond to you again, advising why we did not take on your investigation, or charge you any fee for services or consultation which, I believe he has now done. We wish you well in finding the answers you seek. Regards Beverley

Bewertet mit 5 von 5 Sternen

Professional

Professional, Fast and Efficient.
I got the information required.
All you need to do is really pick up the phone and call Insight Investigator!

4. April 2023
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Antwort von Insight Investigations

Thank you for your review Jelani, glad to have been of service to you.

Bewertet mit 1 von 5 Sternen

Be aware of using this company

Be aware of using this company! The "head of operations" Elliott is rude and unprofessional! I received an invoice shortly after I instructed this company and when I tried to seek reassurance that the information is correct before I pay the invoice I was accused of "refusing to pay" and Elliott informed me on Saturday night by email that due to my refusal to pay "our contract is terminated". Baffled by this, I tried to talk to him on the phone this morning to resolve the issue but clearly achieving a resolution is not his forte and he was extremely passive-aggressive.

20. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Insight Investigations

Dear EP (name withheld for client anonymity), your review is quite unjustified and does not reflect the circumstances of this case, so we must respond to this review in defence of our good name.

We have conducted enquiries on your behalf as instructed in a timely manner.

You were advised that we would operate a no fee on any element of the enquiry that was not successful, to which you agreed.

Upon completion of these enquiries we requested payment for the successful element of the enquiry, as agreed.

You then ignored our invoice, and responded by emailing an address you had, saying that “if it is this address then it’s not correct” and you declined to pay the invoice.

You were assured that the address we had located for the individual was a firm address, and not the address you were providing, however you still declined to pay our invoice for the successful element of our investigation.

It was felt that pursuing you for payment of our invoice was a waste of effort and further valuable time, as you clearly had no intention of paying and the matter was cancelled.

You have not been charged for the work completed, and have not been given your result.

We would suggest that, should you enter into a further contract, you adhere to it.

It is unfortunate that you feel we have adopted a passive aggressive attitude towards this matter, which we refute, when in reality all we have done is complete enquiries requested by you, ask for payment as agreed, and upon response to non-payment, have cancelled the investigation.

Trust Pilot reviews are always welcome, however when they are used as a tool to slander, and avoid justified payment, this must be seen as wholly unfair.

We wish you success in your pursuit of these enquires with another agency, and thank you for bringing your views to our attention, which have been fully looked into.

Bewertet mit 5 von 5 Sternen

Many thanks Elliott and all the Insight…

Many thanks Elliott and all the Insight Team for giving me the courage to finally deal with my matrimonial issue and get to the bottom of the problem after all these years. Thankfully after using your services, I think my longstanding relationship will survive now I have been able to confront the situation. As you said to me at the beginning, things sometimes are not always what they appear and this was true in my case. We are now getting the help that we need. I can’t thank you enough - Suzzie

20. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Insight Investigations

Dear Suzzie
Many thanks for your kind words. We were glad to have been of assistance

Bewertet mit 5 von 5 Sternen

Sensitive welfare check.

I employed their services on a very delicate matter. I spoke with Karen, who was very informative and reassuring, let me unfold the story at my own pace, then suggested the action that the Insight agent would take.

She gave me lots of time to think it over, and told me the cost.

I was very happy when she was able to give me the results of the agent's investigation.

The whole experience was positive, supportive, well handled and efficient.

I would not hesitate to recommend Insight.

12. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Insight Investigations

Many thanks for your kind words. We were glad to have been of assistance

Bewertet mit 5 von 5 Sternen

Information regarding a stolen bike

Spoke to a lovely receptionist straight away on the 1st call ,she put me through to the lady who would give me the information that I required. I was already in liaison with the police but the information I received from the lovely lady was incredibly fast and precise. My case was solved and I’d not hesitate to use this company again and again . Many thanks

25. November 2022
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Antwort von Insight Investigations

Many thanks for your kind words. We were glad to have been of assistance

Bewertet mit 4 von 5 Sternen

Understanding

Insight are really good, but I did feel I had to chase up. However, I got what I needed and it was done in a nice manner.

2. November 2022
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Antwort von Insight Investigations

Thank you for your review. Apologies if you felt you had to chase up. There are times when certain enquiries can take longer than anticipated to bring around the best result.

We are glad you received the result you were looking for.

Bewertet mit 5 von 5 Sternen

Eternally grateful

I asked Insight for help after my elderly mother began a relationship with a man who began to limit her contact with all of our family, was spending her money and was permanently cagey to us about his own personal history.
During an extremely upsetting time, the investigators demonstrated such care and speed and within a few days, had discovered the real identity of the person, located his ‘other’ family and also found evidence that he had already targeted other vulnerable women for money and exhibited controlling behaviour over them. I can’t thank them enough for resolving this situation so quickly and sensitively for our family. It has been an extraordinary relief to us all.

27. Oktober 2022
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Antwort von Insight Investigations

Thank you for your kind words. We are happy to have been of assistance.

Bewertet mit 1 von 5 Sternen

Misleading company, extremely unprofessional

promise comprehensive investigations, payment upfront provided 4/5 bullets in an email after chasing for 6 months, no evidence to back anything up, on escalation customer services fail to respond or make terrible excuses. Avoid there are more reputable companies out there

6. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Insight Investigations

Patrick, whilst we are sorry that you feel dissatisfied with our investigation and the outcome was what it was. Whilst attempting to prove your allegations we could locate nothing that confirmed them or that any laws had been broken. In doing so and at your insistence we extended the investigation somewhat and that is what took the time over and above our estimate and also the fee paid. It is our duty to report our findings as we believe them be at the time. We have attempted to resolve this matter for you, but it is our understanding that you withdrew the official complaint and instead decided to post a review. All investigations are different and some unfortunately do not bring the results desired. We have been a professional investigation company with many satisfied clients for over 30 years, and dispute your claims that we are not reputable. We wish you well for the future.
Operations - Insight

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Efficient and professional for service of documents including the provision of relevant evidence.

3. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Insight Investigations

Thank you for your review. Glad to have been of service.

Bewertet mit 5 von 5 Sternen

First class company

First class company.
Had a legal matter that needed to be resolved in the UK and I’m in Canada.
Excellent service from Emma with very fast email responses. I hope I don’t need to use again but if I did I would choose Insite.

19. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Insight Investigations

Many thanks for your review

Bewertet mit 5 von 5 Sternen

Would give 6 stars if available.

Would give 6 stars if available. We live in America and needed help on an urgent personal matter in the UK. We explored several different investigations agencies, eventually choosing Insight Investigations. Tony quickly and professionally handled the matter, providing excellent, detailed, useful results. Our family will always be grateful. Thank you.

27. August 2021
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Antwort von Insight Investigations

We were glad to assist and wish you well for the future

Bewertet mit 5 von 5 Sternen

Excellent.

A very fast and efficient service. Kept me informed of the process throughout. Would heartily recommend. Well worthe the 5 stars.

23. August 2021
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Antwort von Insight Investigations

Thank you for your kind review. Glad we were able to help

Bewertet mit 5 von 5 Sternen

Extremely quick response

Extremely quick response, with all important detail included - really impressive

16. Juli 2021
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Antwort von Insight Investigations

Thank you for your kind words. Glad to have been of service.

Bewertet mit 5 von 5 Sternen

Fast and effective service (less than…

Fast and effective service (less than 24 hours), quick responses to emails / great customer service :)

22. April 2021
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Antwort von Insight Investigations

Thank you for your kind words. Glad to have been of service

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