Jack Health's products are excellent and good value. Their staff are Professional, Courteous and Fast in responding to any questions one may have. My experience has been nothing but 5 Star positive.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It is impossible to speak to anyone about your results; the "doctors" will leave you hanging + messages get deleted. For support, all you get is an AI chatbot. The blood test results are questiona... Mehr ansehen
My previous prescription it wasn’t as effective as used to be. I’ve reached out to the medical team for a solution and they got back to me with a reasonable delay. I had explained them my concerns and... Mehr ansehen
Unternehmen hat geantwortet
Great service by your team, including Alexandra, etc. The real ISSUE,especially for long time customers,like me, is PRICING.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Jack Health is committed to helping Canadians take control of their health—confidently, privately, and on their own terms. Our process begins with a personalized treatment plan tailored to your unique needs and goals. Whether you’re looking for a modern approach or a proven generic option, you’ll be connected with a licensed medical provider who will review your health history and symptoms one-on-one. All of this happens 100% online—no waiting rooms, no awkward conversations, and no need to rearrange your schedule. You can complete your assessment from the comfort of your home and get ongoing support through secure messaging with our care team, available 24/7. We understand how important privacy is, which is why every step of the journey—from consultation to delivery—is discreet. Your treatment ships in unbranded packaging, and our prices are designed to be as accessible as possible. Thousands of Canadians trust Jack Health for expert-backed care in areas like sexual health, hair loss, testosterone, weight loss, and more. We’re here to simplify the healthcare experience and help you feel your best—without judgment, delays, or high costs. Jack Health is 100% online, 100% discreet, and 100% committed to your well-being.
Have better sex with personalized treatments
Vom Unternehmen geschrieben
- Get personalized ED treatment prescribed online in Canada
- Our medical team will review your health history and prescribe personalized treatment options. We will prepare your prescription and ship it directly to your door. Free and discreet. Send us a message at anytime if you have questions, or want to update your plan.
Free Canada-wide Discreet Shipping
Ships within 24-48 hours.
If approved, your medication will be shipped within 48 hours, this is our guarantee to you.
Kontaktinformationen
2620 Bristol Circle,, L6H 6Z7, Oakville, Kanada
- hello@jack.health
- jack.health
Men’s healthcare personalized to you.
4,3
Hervorragend
1203 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 57 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Chat option is non existent
Connecting with the team on the dedicated chat once you are in the program is a nightmare. There is no reply for days. You do not really get any support.
17. Juni 2025
Antwort von Jack Health
We’re really sorry to hear about your experience — that’s definitely not the level of support we aim to provide. Your feedback is important, and we take it seriously. We understand how frustrating it must be to wait days for a reply, especially when you’re looking for guidance.
Our team is reviewing this now to understand what went wrong and how we can make it right. If you’re open to it, please reach out to us directly at help@jack.health — we’d appreciate the chance to reconnect and support you properly.
Thank you again for bringing this to our attention.
Antwort von Jack Health
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our service and product. We appreciate your support!
Fast delivery
Fast delivery. The website can be a little painful to navigate and adding items to your cart is a little tricky, but once you place your order, you will receive your product in 4-5 days. I recommand. (Writing review from Montreal, QC)
12. Juni 2025
Antwort von Jack Health
Thank you for your honest feedback! We’re glad to hear your order arrived quickly and appreciate you sharing your experience. We also hear you on the website navigation — we’re working to improve the shopping experience and make adding items to the cart smoother. Thanks again for your support from Montreal!
Merci pour votre retour honnête ! Nous sommes heureux d’apprendre que votre commande est arrivée rapidement et nous vous remercions d’avoir partagé votre expérience. Nous prenons également en compte vos remarques concernant la navigation sur le site — nous travaillons à améliorer l’expérience d’achat pour rendre l’ajout d’articles au panier plus fluide. Merci encore pour votre soutien depuis Montréal!
All ways on time sending meds no hassle…
All ways on time sending meds no hassle and they want to know how l am doing with taking my medication if l have any symptoms
16. Juni 2025
Antwort von Jack Health
Thank you so much for your kind words! We're so glad to hear that everything has been smooth and hassle-free — and that you've felt supported along the way. Checking in on your experience is important to us, and we're always here if you need anything!
Antwort von Jack Health
Thanks for the great review! We're happy to hear everything was quick and easy — and that Canada Post came through smoothly. We're here anytime you need us.
Made everything so simple
Made everything so simple, product works as stated highly recommended
16. Juni 2025
Antwort von Jack Health
Thank you for the awesome feedback! We're thrilled to hear the process was simple and that the product is delivering as promised. We really appreciate the recommendation!
Good service
13. Juni 2025
Antwort von Jack Health
Thanks so much! We're glad to hear you’re happy with the service — we appreciate you taking the time to leave a review!
Antwort von Jack Health
We’re so glad to hear it’s working well for you! Thanks for trusting us and sharing your experience — it means a lot!
Antwort von Jack Health
Merci beaucoup pour votre retour ! Nous sommes ravis que notre service vous ait paru facile, rapide et efficace. N’hésitez pas à nous contacter si vous avez besoin de quoi que ce soit!
Do not share Credit Card info with them
JackHealth charged my credit card over a month ago for a product I never authorized. When I contacted them, I was assured a refund would be issued "tomorrow". I’ve received nothing, a week later. Since then, they have completely stopped responding to my emails. The issue remains unresolved, and their lack of accountability and communication is unacceptable. This is not how a legitimate or trustworthy company should operate. Avoid at all costs. Please don't give them your credit card information.
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Jack Health
We’re deeply sorry to hear about this experience — it’s completely understandable that you’re frustrated, and your concerns are valid. Being charged for something you didn’t authorize, followed by delays in communication and a promised refund that hasn’t come through, is unacceptable. I know refunds take 5-7 business days to process, and perhaps this was not communicated clearly.
This isn’t the standard we hold ourselves to, and we take your feedback seriously. We’re escalating this internally to ensure your refund is processed immediately and to understand why your emails went unanswered — that’s not okay.
Please reach out directly to help@jack.health if you're open to reconnecting. We want to resolve this fully and restore your trust, and we’re committed to doing better.
Antwort von Jack Health
Thank you for the fantastic review! We’re happy to hear you appreciated our fast delivery and clear communication. We’re always here to help!
Everything was as expected.
11. Juni 2025
Antwort von Jack Health
Thanks for the great review! We’re glad everything met your expectations and appreciate you taking the time to share your experience.
Antwort von Jack Health
Thank you for your kind words! We’re glad to hear you found everything easy and enjoyed the fast delivery. We appreciate your feedback!
Several times now I’ve had issues.
Several times now I’ve had issues.
This latest time was i changed address online prior to shipping but was informed i should’ve called?
Always seems to be a delay in receiving prescription however there is never a delay in you charging my credit card
13. Juni 2025
Antwort von Jack Health
We’re sorry to hear about your ongoing frustrations — this isn’t the experience we want for any of our patients. We understand how inconvenient it must be to update your address online only to find out that additional steps were needed. That shouldn’t be confusing, and we’ll be reviewing how we can make that clearer going forward.
As for the delay in receiving your prescription, we know how important timely delivery is — and you’re absolutely right that billing and shipping should feel equally seamless. We’re looking into what happened with your most recent order, and we’d really appreciate the chance to make things right.
Please don’t hesitate to reach out directly at help@jack.health so we can work through this together.
Excellent
Service is very fast and price is reasonable for one time purchase was very easy they answered all your concerns no extra payment for consulting definitely will be buy again
13. Juni 2025
Antwort von Jack Health
Thank you so much for your detailed and positive feedback! We're delighted to hear you found our service fast, affordable, and easy to use. It's great to know we could address all your concerns clearly. We look forward to serving you again!
They are legit and great to deal with !
12. Juni 2025
Antwort von Jack Health
This review is legit-imately awesome—thank you! We’re so glad your experience was great from start to finish. Always happy to help however we can.
Antwort von Jack Health
Simple, efficient, discrete—sounds like we hit the trifecta! As for what else you can ask for… we’re still working on teleportation. Thanks for the 5 stars!
Drop in level of service
In general, I've been very happy with the services provided by Jack Health. Unfortunately, the level of service seems to have fallen off a bit. They did not send my prescription on schedule and did not respond to my enquiry. I had to follow up two more times before receiving a response which made my prescription over two weeks late. There wasn't any acknowledgement of their error or my inconvenience.
12. Juni 2025
Antwort von Jack Health
Thank you for taking the time to share your experience. We're truly sorry to hear about the delay with your prescription and the lack of timely communication — that's not the level of service we aim to provide, especially to someone who has otherwise been happy with Jack Health.
We’d really appreciate the opportunity to make this right. I will look into what happened, learn more about the situation, and reach out to you personally with a full explanation of where we fell short.
Thank you again for your patience, and we hope to regain your trust.
Joe
Very trustworthy pharmacy
Very trustworthy pharmacy, great customer service, good offers, delivery on time.
19. Juni 2024
Antwort von Jack Health
Thank you so much for the kind words! We're proud to be a pharmacy you can trust, and it's great to hear that our customer service, offers, and delivery all hit the mark for you.
Antwort von Jack Health
We love hearing that! Making healthcare simpler and more accessible is what we’re all about. Thanks for your support!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.