jazzupco.com Bewertungen 

269
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Awesome customer service- very responsive. Really great product for the quality at a low price point. They let you know when your order is received and you can track it when it ships and it was receiv... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely in love with our Matte Gold Flatware from JazzUpCo! ✨ This is already our second set, which says everything about how much we love it. The matte gold finish is absolutely beautiful, ele... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I recently purchased the Ava flatware set in champagne gold mirror- I am absolutely blown away by the quality and look of them. They are so beautiful and nicely weighted, you can feel the quality in t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have purchased many flatware sets over the past 6 months and quite happy with the quality so far. We have started purchasing sets to gift our family friends so they can experience as well. While pr... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

Hey, we are JazzUpCo. We deliver gorgeous home products that inspire and help you bring your dream home to life.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

269 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(269)

96 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

delighted with my new flatware

I am delighted with my new flatware. Didn’t expect to like it as much as I do. They feel so nice!!! And look amazing. You can tell they are high quality and it’s true — everyone comments on them.

Customer service was very nice to work with when I had a question about the finish.

18. Juli 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Thanks so much for your review! We’re so glad you’re loving your new flatware, and it really means a lot to us that it exceeded your expectations. Glad our team could help out with your question as well. Thanks again! 😊

Bewertet mit 5 von 5 Sternen

I am very happy with my purchase

I am very happy with my purchase! The look and weight is absolutely perfect! I am definitely going to order more!

29. Juli 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Thank you so much for your kind words! We're glad to hear that you're loving your new flatware. :)

Bewertet mit 1 von 5 Sternen

Look good at first but color will start to fade in a few months

Read the reviews and understand that most of the 5 star reviews are from customers who just received their art and haven't actually put them to good regular use yet. I bought 2 brushed gold flatware sets in early 2024 totalling close to 200$ thinking they would be a good set and the color would last longer then my cheaper set from Kohl's ( which lasted at least 5 years). I double checked all the cleaning instructions which only mentioned dishwasher safe before ordering. There was nothing about the settings to be used when using the dishwasher. I'll agree they are beautiful and feel heavy weighted in your hand which is nice. However when in months they gold started fading on several pieces of the flatware. I reached out to the company to be told Im supposed to be washing the flatware on eco mode with a specific type of detergent. Nothing was mentioned about this on the site nor with the flatware when it was shipped. Also not to mention my dishwasher doesn't even have eco mode. Is that not a thought to companies that not all dishwashers are built the same. They often to replace the ones that had started fading but wanted me to pay or to send a new improved set (does that mean they knew their was a problem when the ones I ordered) at a discounted rate. At that point I decided to just cut my loses and make sure to let others know of my experience and not waste their money. I literally just sold the sets for 10.00 bucks in a rummage sale as I already bought news ones at home goods that have so far lasted longer the 3 months.

27. Juli 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Hi Laura,

Thanks again for sharing your feedback with us — we totally understand your concerns when we first connected back in July 2024.

The set you received had our 100-cycle titanium plating, which holds up better than most options out there. We've actually been using our original 50-cycle version from 2020 and haven’t seen any fading, though how the flatware is cared for (like washing and drying right away) can still make a difference over time. We’ve come a long way since then and now offer our most durable finish yet: 100-cycle titanium-alloy plating, which is currently the highest quality coating on the market.

As a small business, we really appreciate honest feedback like yours. We did offer to send you a replacement set for free, but we hadn't heard back, so we're sending you another follow-up email today just in case it got missed.

We’d still love to make things right and show you how we value both product quality and customer feedback we receive. If you're open to reconnecting, we’re here and happy to help!

Bewertet mit 5 von 5 Sternen

Exceptional products and service! I recently ordered the dishware and…

I recently ordered the dishware and silverware bundle for my new dining room. Both are absolutely beautiful! Unfortunately when shipping ceramic pieces breakage happens. One of my cups handle broke during shipment. Unboxed the order less than an hour ago, upon finding the broken cup I contacted Jazzcoup customer service and they have already ordered my replacement cup! Hands down theeeee Best customer service experience I've ever had! The products are modern, chic and so beautiful. I'm going to buy the entire gold service set, cheese knives, salt and pepper set and the tea pots.

20. Juli 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Hi Jo, thank you so much for the kind words truly means a lot to us. I’m really glad our team able to get that replacement sorted for you so quickly.

We actually use fully sustainable cardboard packaging and avoid plastics or bubble wrap wherever possible, so while it’s better for the planet, it does mean the occasional bump might happen in transit. Appreciate your understanding more than you know.

Can’t wait for you to complete your gold collection - it’s going to look amazing. Thanks again for being such a lovely customer to serve.

– Lawrence, Founder

Bewertet mit 5 von 5 Sternen

Modern flatware and luxury service

I recently ordered a modern flatware and dish set, and I couldn’t be more impressed with the entire experience. From start to finish, everything exceeded my expectations. The delivery was incredibly fast—much quicker than I anticipated—which was a wonderful surprise.

When the package arrived, everything was beautifully packaged and in perfect condition. The quality of the pieces is outstanding. The flatware has a sleek, modern design and feels solid and well-crafted in hand, while the dishes are both stylish and durable—perfect for everyday use or special occasions.

What truly set this experience apart was the customer service. I had a quick question before placing my order, and the team was responsive, friendly, and genuinely helpful. It’s rare to find that level of attentiveness and professionalism these days.

Overall, I’m thrilled with my purchase and will absolutely be ordering from this company again. Highly recommend!

17. Juli 2025
jazzupco.com-Logo

Antwort von jazzupco.com

Thank you so much for this thoughtful review! We’re so happy to hear that everything, from the fast delivery to the quality of the flatware and dinnerware, lived up to your expectations. It truly means a lot to us to know you felt cared for throughout your experience.

Thanks again for your kind words and support! :)

Bewertet mit 5 von 5 Sternen

A must buy

Absolutely lovely flatware. All the utensils are properly weighted, something I have never experienced. The colors are wonderful and I cling to the champagne gold. The ava set is to die for but I have my eyes on the silver Vatican set. As per the towels, they are weighted as well and feel even better than a hotel towel. A++

3. Juni 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

We're so glad you're loving the flatware—champagne gold is becoming the new favorite. And we're happy to hear the towels are giving you that luxury feel!

The silver Vatican set is definitely a stunner—we’ll be here when you’re ready. :)

Bewertet mit 5 von 5 Sternen

Amazing experience and Product!

Working and ordering from/with Jazzupco has been nothing but a positive experience. Not only are their products great and beautiful, but their customer service is out of this world! They answer me right away and solved every issue I had with shipping and ordering smaller spoons when the ones that came with my order were too large to be convenient for my toddlers. I would HIGHLY recommend this company based off value, high product quality, and amazing customer service! Will buy from them again and again! 🤍

20. Mai 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Thank you so much for your kind words! It truly means the world to us to hear that you’ve had such a positive experience with both our products and our team.

We’re so glad we could help with the spoon sizing and shipping concerns, and it's always a pleasure to assist amazing customers like you. Thanks again for recommending us and for being part of the JazzUpCo family. We can't wait to serve you again (and again)! 😊

Bewertet mit 5 von 5 Sternen

I’ve bought 2 sets

I’ve bought 2 sets, and had issues with both having black spots on the matte gold ones, kinda like the gold chipped off or something , and although it didn’t look to bad I reached out to customer service. Usually I wouldn’t but they was so expensive, and I felt for having them for a few months they shouldn’t have any kind of marks that way. I explained I prob wouldn’t buy from them again because that’s frustrating, but their customer service was top notch. They offered replacements and even a discount for another on of their sets. So because of their wonderful and prompt customer service I will use them again, because willing to do whatever to fix the issue with the customer means the most!

22. Mai 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Thank you so much, Autumn! We really appreciate you giving us the chance to make things right. While we always aim for top quality, we know things don’t always go perfectly, and we’re grateful you reached out. It means a lot to know our customer service made a difference. We're always working to improve, and your feedback truly helps. Excited to have you with us again! 💛

Bewertet mit 5 von 5 Sternen

Incredible customer service

Incredible customer service, with humans. I mis-ordered a set, and needed more pieces to match - and the customer team had it updated and sent same day. Don’t see that a lot anymore!

Product is very good too. Hefty weight to the Ava, amazing.

23. Mai 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Thanks so much for the awesome feedback—it really made our day! We're so glad we could help get your order sorted quickly. :)

Also, love that you’re enjoying the Ava set! That hefty feel is one of our favorite things about it too. ✨

Bewertet mit 5 von 5 Sternen

Modern and durable backed by top notch customer service!

This company has a great product. I meany to have purchased the minimalist 2.0 flatware in black but accidentally ordered it in gold. They quickly rectified my order and I received their flatware in a very short time. Thier customer service is top notch and their flatware is modern and very durable. I already received compliments on my new flatware from friends and family. I highly recommend them and will purchase more from them in the future.

14. Mai 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Thanks so much for sharing! We're really glad we were able to sort things out quickly for you, and it's awesome to hear you're getting compliments on your new flatware! We truly appreciate your support and can’t wait to have you back for your next purchase! :)

Bewertet mit 5 von 5 Sternen

Great experience

Great experience! Ordered silverware for my new house and also got the organizer. I love them both. It came with a free gift for how much I ordered and that got missed but I emailed them and they replied instantly over the weekend and took care of it immediately. Their shipping was very quick, customer service was great, the product is so far amazing. Highly impressed with this company.

19. Mai 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Stephanie, we're absolutely thrilled to hear you had a great experience and that you're loving both the silverware and the organizer. Your kind words truly mean the world to us! Thanks again for your support 💛

Bewertet mit 5 von 5 Sternen

Such a luxurious set , you won’t be disappointed

Such a luxurious set , we are loving it ,
Ordering some teaspoons now
Go order asap. , so versatile
And sturdy

16. Mai 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Thank you so much, Heather! We're thrilled to hear you're loving the set, it truly means a lot to us. 🖤

We can’t wait for you to enjoy the teaspoons too! Thanks for the kind words and for being part of the Jazzupco family! ✨

Bewertet mit 5 von 5 Sternen

Stellar Product & Customer Service

Wow, just wow! Ordered the Minimalist flatware. It arrived and is gorgeous, BUT realized the ends wouldn’t work in my dishwasher before I used them. Saw they have an updated Minimalist 2.0 and contacted customer service to see if I can do an exchange for the improved/slightly more expensive set and still use my coupon code. Product does need to be unused and unwashed, so I suggest checking specs before washing.

DANG the customer service is amazing. I was able to text my request and when a real person was available they’d respond. A real person! Not only did they send a prepaid shipping label for the exchange but they’re honoring my coupon code for the price difference too.

The product reviews, prices, and selection made me order but the customer service from a family owned business is what will make me a loyal customer. After seeing the quality of the flatware and how it’s packaged I know im getting stellar quality and their prices are phenomenal.

Will be recommending to all my real estate clients when shopping for their new homes

23. April 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Wow, thank you for the amazing feedback — this totally made our day! We’re so glad you love the look of the Minimalist set and that our team could help make the swap to Minimalist 2.0 super smooth for you. We really appreciate you spreading the word about our small, family-owned business :)

Bewertet mit 5 von 5 Sternen

Very happy with the Ava flatware

I recently ordered the Ava flatware set in silver, with service for 12 and some accessory serving pieces, and I’m very happy with them. They’re reasonably priced for the quality you get. The pieces have weight to them and feel really substantial. Before ordering this set I’d ordered a set from Lenox that I wound up returning b/c it was so lightweight, it felt flimsy. The Ava pieces from Jazzupco are the exact opposite. They also arrived quickly and each place setting was in its own sectioned canvas pouch, which felt very high end. They also did great in the dishwasher. I’m really happy with this purchase. I highly recommend.

3. April 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Thank you so much for your wonderful feedback. We're so glad to hear that you're loving your new Ava Flatware!

Bewertet mit 5 von 5 Sternen

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding – Exceeded All Expectations!
I can't believe the amazing value of the new flatware I purchased from JazzUp Co! From both a quality and design perspective, this set is beyond impressive. I’m usually skeptical of social media ads, but this is the first time a purchase has truly exceeded my expectations. The craftsmanship is stunning, the weight feels perfect, and the overall aesthetic is just beautiful.
But what really sets JazzUp Co apart is their exceptional customer service. I accidentally ordered some items in the wrong color, and they immediately stepped in to help. Their communication throughout the process was outstanding—responsive, helpful, and genuinely caring. It was hands down the best customer service experience I've had in a long time.
If you’re on the fence, don’t hesitate—JazzUp Co delivers on every promise! I’ll definitely be a returning customer. 💯👏

31. März 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

This absolutely made our day! Thank you so much for your kind words and for taking the time to share your experience. We’re so happy to hear that you love your flatware and had a great experience with our team. Can’t wait to have you back as a returning customer. Your support means everything! 🥰

Bewertet mit 5 von 5 Sternen

Gorgeous Flatware!

The ordering process was fast and easy, and my order arrived quickly. The flatware set I ordered in rose gold is absolutely stunning!

16. März 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

We’re thrilled to hear that you're loving your new Ava Flatware! The rose gold is indeed a stunning choice. ;)

Bewertet mit 5 von 5 Sternen

Wow wow!!

Wow wow!!
First I said let me try and I get one set of flatware and soon I got it I said why I didn’t get it before. Great quality, great look I can’t say more just Please get your to upgrade your kitchen with this great flat ware.
I got all the color and all are so great.

28. März 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

We're so glad to hear that you're loving your new flatware!

Bewertet mit 2 von 5 Sternen

Disappointing products

Not one of the flatware sets are ergonomic. They’re uncomfortable to hold and forks are not sharp enough to pickup food. Or the tines are too close together. You’ll be responsible to pay a 10% restocking fee and pay to ship them back and they’re heavy. They also fade in the dishwasher. Customer service was prompt but the product will be disappointing.

18. Dezember 2024
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Hi KM,

Thanks so much for taking the time to share your feedback.

Our flatware is designed with thicker handles and a premium weighted feel to give it that luxurious touch—but we totally understand it might feel different from regular flat or thin flatware, and so it can take a bit of getting used to for some. The rounded fork tips are made to pierce food easily, while still being safe (and not too sharp) for everyday use.

As for the exterior finish - Since we launched the strongest titanium-alloy coating over a year ago, we’ve had great results and not heard concerns regarding fading. Minor wear (say around 10–15%) is typical over time, but we’ll follow up to learn more to understand what you’re experiencing.

While in your case, you opted for a free exchange at no cost at all, I wanted to clarify regarding the return process—the restocking fee for returns isn’t for profit, but to encourage conscious purchasing and reduce environmental impact. If every company operated like some big box retailers out there with free returns, we’d end up creating a lot of waste and landfills. We’re doing our part to reduce that while still supporting fair returns.

Really appreciate your kind words about our customer service—and we’ll be in touch to make things right.

Lawrence, Founder

Bewertet mit 5 von 5 Sternen

Amazing pieces

I ordered the gilded serveware, and it was the type of set that I have been looking everywhere it seems for something of that quality in silver with a small handle and I have not been able to find anything until JazzUpCo. Not only do you have it in stock, you have it in many different finishes. I purchased a set, and after receiving it, I purchased another. The pieces are not only beautiful, but amazing quality!

18. März 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Thanks for your kind words! We’re so happy to hear that you found the perfect set with us, and it means a lot that you came back for another one. :)

Bewertet mit 5 von 5 Sternen

Ava flatware

I purchased the Ava flatware, cake knife, cheese knife set and bread knives all in gold. The sets are all heavy, sturdy, and handle well. I do hand wash but that is my personal preference for silverware. I have received many compliments in this set and expect it to last a for many years.

17. März 2025
Bewertung ohne vorherige Einladung
jazzupco.com-Logo

Antwort von jazzupco.com

Thanks so much for sharing your feedback! We're so glad to hear that you're loving your new Ava Flatware. :)

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr