J B Leitch Bewertungen 

Following a 20 year dispute over unfair service charges for flats managed by First Port property services I made my third LVT Application to try and resolve the situation regarding lack of maintenance and obvious deterioration of my property. At this Tribunal some 8 months ago this firm brought forward a witness in the form of the site manager and presented evidence that the delayed works that were in dispute would be commencing imminently. Since then absolutely nothing has happened despite repeated efforts from the residents to communicate with the management company including meeting the new manager on site visits to show her the current state of disrepair.We have all been misled by this company of debt collectors who appear to be comfortable in representing property management companies with questionable standards of service provision at an inflated price. Most reluctantly we are faced with another tribunal application.

Nonsensical emails asking me to run around for them and provide them info they can easily find themselves.
Leitch by name Leech by nature.

Incompetent, rude and unethical. Incoherent / inconsistent messages from junior members of the same team. I will be raising a formal complaint with the ombudsman, and I would encourage everyone complaining on this page to do the same.

be very careful, 200 pound bill turn to 7000.
These are thieves, no morals, anyone work with these organisations deserve go to hell fire.
During covid not accept payment 200 late payment become 900, then i refused to pay, then they drag it on and never provide bank details, and screwed me for 7000.

not open at weekends which was desperately needed to pay a debt as it wasn’t my card. unreasonable and demanding. after a patch of serious illness they were not willing to compromise at all

Don't reply to e-mails, not even an automatic receipt.

I have a dispute with my so called managing agent on my buy to let property , Warwick estates , who demand extortionate fees for doing absolutely nothing. I withheld payment as I want to dispute their fees and report them to the ombudsman. Then I got a letter from these so called solicitors with admin fees and legal fees of almost £600!! For what? No admin and no legal activity. The paperwork has a load of Chinese writing on also, so unprofessional. I emailed them and told them they are acting unlawfully and will report them to the SRA and they can take me to court because I refuse to pay bully boy tactics. The original letter had gone to the vacant property I had rented out so I didn’t even know it had been sent until I went there weeks later. My second letter was sent to my home address and the fees have increased. I will let them take me to court , I am not paying extortionate fees for nothing. Any advice would be gratefully received. I can see many people have had similar bad experiences , well done for sharing and shaming on here .

They are chasing my Deceased Father yes Deceased for ground rent on a flat that is being sold. Even though I have sent all proof to management company of death etc management company they said everything will be put on hold until flat is sold. Then I get a letter from these leeeeches. I spoke to them they didn’t want to know….for want of a better word utter Bar stewards, I’m fuming….they are refusing to talk to the management company, basically saying it’s my problem, . I’ve told them to take my deceased father to court, apparently it will be my problem… utter uncaring ………no compassion or understanding….interested in money only

Terrible company , terrible customer service. Don’t hold correct information
You can have all the evidence in world however if they don’t want to know. They are ruthless . Stay away from this company like us you will regret it

Appalling firm who sends out aggressive demand notices to pay up in a short period of time or threatens to add more cost . Do not hire this firm. They start adding outrageous admin fees, legal fees, to make money from vulnerable people and do not allow you to speak to your service management company or landlord to deal with the matter. They make threats to give you CCJs if you don’t pay. They use bully boy tactics and I would avoid this firm on how they treat people . No compassion or care just want to make money from vulnerable peoples situations.Just look at how many negative reviews this company has received . They all can’t be wrong . I have proof in the letter they send to you making demands and threats to take you to court if you don’t up within 10 days and tell you how much they will charge you if you dispute the matter in court . Trying to scare you and making you pay up . They have been reported to SRA multiple times and any client wanting to hire this firm really need to ask do they want to be associated with a company like this who treat people in this manner . Look at there response . Everything I said about this company is correct and the letter from them will back this up .

Extremely Incompetent!
They are the solicitors of a poorly reviewed property management company. Just when I thought a company could not get worse, I am encountered with these leeches. No explanation to any of my points, they simply demand unjustified fees with threats.
Horrible company to have come across with.

Horrible and unprofessional company. Harassing and sending letters of debt collection, when my only request from the Management company involved was a call to understand what the increased prices were for. The management company First Port (stay away-- Check Trustpilot and also with Insolvency for complaints) passed my details to JB Leitch. JB Leitch were to explain in detail what and why I was being charged and after several emails, I finally got a call set up for today. Yet, the person did not show up and didn't email me to cancel. I emailed and heard nothing. A few hours later I called the office to be told she is not available. When I said I would complain, the person on the phone said she would be back and came back saying the person who was to call me was sick and someone else could call me back. Is this the only company in the UK who doesn't have access to their calendar and emails from home to let someone they have a call with know that the call is cancelled? No apology at all.
Really unprofessional and poor service.

Unhelpful and rude. So slow to deal with the simplest of requests - look elsewhere.

Terrible company. Weeks go by no reply even after chasing. I just wanted a fee quote too! Gave up after chasing six times. Avoid this joke of a firm

one of the worst firm i have had the displeasure of dealing with. they were rude on the phone, serve illegal paperwork that the SRA warned them against

Terrible experience trying to help my elderly parents get resolution to demands for unpaid ground rent, even though First Port have contacted them to confirm fees were paid on time. Just trying to extort money from elderly vulnerable people, shocking customer experience and a total lack of accountability to resolve issues, hiding behind nasty letters and processes that aren’t fit for purpose !

Absolute disgusting corrupt company working on behalf of First Port property to try and claim back extortionate late payments fees. Fight them all the way.

I am an overseas investor that bought a property in the UK three years ago. In December 2022, I suddenly received an post letter from this notorious JB Leitch whcih post on Oct 2022 and delay 2 month by shipping to HK, informing me of late penalties for ground rent. They said that post a lot of Letter to my UK property, but my tenant never received any post letter for me.

However, this is the first time for me to become aware of outstanding payments for ground rent. In international practices, I believe that late penalties would be a reasonable act if the property owner fails to make payments for ground rent after receiving a proper notice. All of my contracts specifically state my contact address outside of the UK (so that any notification will be properly received), but this law firm deliberately send mails of payment demands to the address of my UK property without even any substantial proof that such mails have been successfully delivered. Without any response from me, they deliberately sent a standard mail, not air post, to my actual address outside the UK, which have been like three months later than the date of immediate payment demands as specified in their mail. Such practice is disgusting, horrific, unprofessional, and perhaps racist as well.

After several email messages, they even alleged that the mails had been sent as first-class mail. My understanding is that a first-class mail will generate a reply slip or at least some sort of confirmation. When I looked up the first-class mailing system in the UK, it says that a sender can receive an online confirmation of delivery, which can be proof that the mail has been properly delivered. Again, this JB Leitch failed to provide such evidence and alleged that it has properly notify me. What kind of notification is that? Such claim won’t hold water in my country if we both go to court.

If anyone is interested in filing a class action, count me in. My email address ....

What an atrocious company to deal with and is certainly some conflicts of interest together with FirstPort. Inflated legal charges for doing absolutely nothing and most concerning, withholding client monies for weeks and weeks with no communication. Having asked for their complaints procedure its complete radio silence so have raised a case with the SRA. My advice is to avoid this company at all costs.

Considering that this is a solictor's firm and one would believe they would do everything legally, actually it's not and they themselves don't follow the code of conduct. This firm just act like a postman between the landlord and the managing agent. For being a postman service they want to charge me £ 640 for their admin fee which is pathetic and I have reported your firm to SRA. I have read the reviews below and heard you already had few warnings from SRA and yet you continue to threaten people to pay your charges. Point to be noted that your firm has 96% one star review and not a single 4 or 5 star review. It says everything about your firm.