Adam R came to service washer and dryer had to stay longer than planed due to faults found he worked hard and kept us informed was polite helpful and friendly at all times a credit to JLA thankyou Sl... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Callum is our local engineer for Aberdeen and to be honest he feels like part of the team. He loves to have a chat with us, finding out the gossip and we love hearing about Princess Kate (his dog). Ca... Mehr ansehen
Unternehmen hat geantwortet
Very prompt and helpful replies to my e-mails. Lose a point because they couldn't find us on their records so much time lost. Turns out they had the wrong postcode. Not their fault, that was probab... Mehr ansehen
Unternehmen hat geantwortet
Great people taking calls and directing them where they need to go. The machinery we have off them is top notch, and when a call out is placed, the call out time and response, is really quick aswell.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Anbieter von Waschmaschinen mit Münzautomat
- Fachgeschäft für Haushaltsgeräte
- Reparaturwerkstatt für Elektrogeräte
- Geschäft für elektronische Ersatzteile und Komponenten
- Elektrofachmarkt
Vom Unternehmen geschrieben
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Vom Unternehmen geschrieben
Kontaktinformationen
Meadowcroft Lane, HX6 4AJ, Ripponden, Vereinigtes Königreich
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,5
Hervorragend
2084 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
customer service is always fantastic…
customer service is always fantastic and when they out to fix a problem they are very efficient and always complete jobs leaving no mess.
14. Mai 2026
Antwort von JLA
Good afternoon Paul,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Jeff is a superstar
We have had the pleasure of working with Jeff (Collings) over the last few months where he has been excellent in fixing our equipment. He has always been very professional and knowledgable. He has also helped us with advice on buying a fryer that meets our needs through JLA. Cheers Jeff!
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von JLA
Good afternoon,
Thank you so much for taking the time to leave such a wonderful 5‑star review. I will make sure Jeff and his manager receive your kind feedback.
Kind regards,
Ella
The man on the end of phone was very…
The man on the end of phone was very helpful and polite
13. Mai 2026
Antwort von JLA
Good afternoon Chris,
Thank you so much for your lovely 5‑star review. I will make sure that Richard and his manager see this fantastic feedback.
Kind regards,
Ella
Always try their best to resolve…
Always try their best to resolve problems with our dishwasher it's had a lot of problems of late
10. Mai 2026
Antwort von JLA
Good afternoon Alison,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
The call was quick and easy
The call was quick and easy, the whole process is very simple.
13. Mai 2026
Antwort von JLA
Good afternoon Shanique,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Great service
Great service, helpful and efficient sorted my queries out and arranged engineer for same day
13. Mai 2026
Antwort von JLA
Good afternoon Simon,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Make sure that t he job is right and…
Make sure that t he job is right and bits asked for supled.
11. Mai 2026
Antwort von JLA
Good afternoon James,
Thank you for taking the time to provide us with your feedback.
We will be in touch shortly to discuss this with you in more detail.
Kind regards,
Ella
The customer service lady listen to me…
The customer service lady listen to me and was polite when I told her I did not understand the portal option as I’m an old git !!
12. Mai 2026
Antwort von JLA
Good morning,
Thank you so much for your lovely 5‑star review. I will make sure that Bethany and her manager see this fantastic feedback.
Kind regards,
Ella
Booked in a repair on Saturday 9th May
Booked in a repair on Saturday 9th May. I was advised an engineer would be on Site within 48 Hours. Phone JLA on Tuesday 12th May to get confirmation the engineer would be arriving on the Tuesday and this was confirmed. Received a phone call from JLA on Tuesday afternoon that the engineer would not now be arriving until Thursday 14th because there were travel issues. A crap excuse. My belief is the dispatcher has not booked my repair visit in when the call was placed on the Saturday.
Overall, a crap service
9. Mai 2026
Antwort von JLA
Good morning Phil,
Thank you for taking the time to provide us with your feedback.
We will be in touch shortly once we have had the opportunity to review the issues you have raised.
Kind regards,
Ella
Antwort von JLA
Good morning Georgie,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Just really helpful ringing me back and…
Just really helpful ringing me back and good communication
12. Mai 2026
Antwort von JLA
Good afternoon John,
Thank you so much for your lovely 5‑star review. I will make sure that Sally and her manager see this fantastic feedback.
Kind regards,
Ella
Friendly, personable engineer.
Reminders sent when duct cleaning is due.
Very quick response service when faults are reported.
Engineer resolved fault with drier not heating up.
Friendly, personable staff.
12. Mai 2026
Antwort von JLA
Good afternoon Karen,
Thank you so much for taking the time to leave such a wonderful 5‑star review. I will make sure Nitesh and his manager receive your kind feedback.
Kind regards,
Ella
Antwort von JLA
Good afternoon Chris,
Thank you so much for your lovely 5‑star review. I will make sure that Ariz and his manager see this amazing feedback.
Kind regards,
Ella
Called for a repair to one of my…
Called for a repair to one of my commercial fridges and got Bethany on the phone. She was extremely pleasant, helpful and efficient. A credit to your organisation.
12. Mai 2026
Antwort von JLA
Good afternoon Robert,
Thank you so much for your lovely 5‑star review. I will make sure that Bethany and her manager see this fantastic feedback.
Kind regards,
Ella
The receptionist was very good
The receptionist was very good , however waiting for part far to long before repaired.
11. Mai 2026
Antwort von JLA
Good afternoon Bridget,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your review.
Kind regards,
Ella
quick and easy
12. Mai 2026
Antwort von JLA
Good morning David,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Error message on the electronic display
11. Mai 2026
Antwort von JLA
Good morning Daria,
Thank you for taking the time to provide your feedback.
I can see that an engineer is currently on site investigating the issues you are experiencing.
Kind regards,
Ella
Antwort von JLA
Good morning Lynette,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Very polite on the phone and very…
Very polite on the phone and very helpful when advising me when they was coming to fix the dishwasher
11. Mai 2026
Antwort von JLA
Good morning Tony,
Thank you so much for your lovely 5‑star review. I will make sure that Anna and her manager see this amazing feedback.
Kind regards,
Ella
Anna provided excellent service and…
Anna provided excellent service and promptly arranged for an engineer to attend. She answered all my questions clearly and was very helpful throughout. Overall, a great experience thanks to her support.
11. Mai 2026
Antwort von JLA
Good morning Marie,
Thank you so much for taking the time to leave such a wonderful 5‑star review. I will make sure Anna and her manager receive your kind feedback.
Kind regards,
Ella
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