The Jo & Joe Collection Bewertungen 

209
•
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fantastic shoes, so very different. Came across Jo and Joe at my local garden centre where I purchased two pairs of rather trendy shoes at a very reasonable price. I decided to go one step further and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I rarely buy footwear on-line but having bought many pairs of Joe and Joe sandals I can guarantee the quality and sizing. My favourite go-to for summer sandals. Great value for money.

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I really love these shoes. I first bought them on an overseas trip and adore them. However, we went to so much trouble to order two pairs of the moccasins when we got home to Australia, endeavouring t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lovely quality leather loafers. I placed an order for 1 pair of Nautical Loafers and 1 pair of Ladies Suede Chunky Sole Moccasins on sale through a well known Scottish shop. I found the Suede Chunky... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schuhgeschäft

Vom Unternehmen geschrieben

At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

209 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(209)

155 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very helpful and capable

Very helpful and capable! Great customer service!

29. Juli 2026
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you for your review. We are pleased you experienced great customer service from us!

Bewertet mit 5 von 5 Sternen

Very comfortable slippers

Very comfortable slippers, my second pair, wore the first ones out! Would recommend.

8. August 2026
Bewertung ohne vorherige Einladung
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you for your lovely review and recommendation! It’s wonderful to hear you’ve come back for a second pair – there’s no better compliment than wearing the first pair out! We hope your new slippers keep you just as comfortable.

Bewertet mit 5 von 5 Sternen

Quality All Round

Superb quality products and choice! Additionally, fast reliable delivery. Highly recommend this seller ☺️

31. Juli 2026
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you so much for your fantastic review and recommendation! 😊 We’re delighted you’re happy with the quality, choice and speedy delivery. We really appreciate your support and hope to welcome you back again soon!

Bewertet mit 5 von 5 Sternen

Lovely quality leather loafers

Lovely quality leather loafers. I placed an order for 1 pair of Nautical Loafers and 1 pair of Ladies Suede Chunky Sole Moccasins on sale through a well known Scottish shop. I found the Suede Chunky Moccasin too small so would recommend maybe buying the next size up. The Nautical Loafer was a good fit and very comfortable, as are the Chunky Moccasins. I wanted another colour in the Nautical which I bought direct through Deborah at Jo&Joe who was very helpful. The shoes arrived within 2/3 days. So far I would have no hesitation in recommending Jo&Joe and 'unfortunately' due to the vast array of colours I could be visiting them again!

6. August 2026
Bewertung ohne vorherige Einladung
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you so much for such a wonderful and detailed review! We’re delighted to hear you’re enjoying your Nautical Loafers and Chunky Sole Moccasins, and that Deborah was able to help you with another colour. We really appreciate your recommendation and your helpful sizing feedback too. With all those colours to choose from, we’d be very happy to see you “unfortunately” return!

Bewertet mit 5 von 5 Sternen

Very comfortable sandles

Very comfortable sandles, and very helpful service when I wanted to get exchange something.

30. Juli 2026
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you for your lovely feedback! We’re delighted to hear your sandals are so comfortable and that our team could help with your exchange. We really appreciate your kind words and hope you enjoy wearing them!

Bewertet mit 5 von 5 Sternen

Brilliant contact keeping me informed

Brilliant contact keeping me informed. Excellent service. First class indeed

29. Juli 2026
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you so much for your wonderful feedback! We’re delighted you were happy with the communication and service you received. Your kind words mean a great deal to us, and we hope to welcome you back again soon!

Bewertet mit 4 von 5 Sternen

Quality of shoes excellent Delivered on…

Quality of shoes excellent Delivered on time In packaging that protected goods

28. Juli 2026
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you for your feedback! We’re delighted to hear you were pleased with the quality of the shoes, the prompt delivery, and the protective packaging. We really appreciate your review and hope to welcome you back again soon.

Bewertet mit 5 von 5 Sternen

Excellent quick delivery and lovely

Excellent quick delivery and lovely shoes thoroughly recommend

27. Juli 2026
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you so much for your lovely review! We're delighted to hear your shoes arrived quickly and that you're happy with them. We really appreciate your recommendation and hope you enjoy wearing them.

Bewertet mit 3 von 5 Sternen

I eas very disappointed that the…

I was very disappointed that the heel/sole wore out so quickly..!!
The top is still like new....

29. Juli 2026
Bewertung ohne vorherige Einladung
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you for taking the time to leave your feedback. We're sorry to hear that the sole wore out much sooner than you expected, especially when the upper is still in such good condition.

We'd really like to look into this for you. Could you please let us know which style of shoe you purchased? If possible, we'd also appreciate it if you could send us a few photos showing the wear on the sole, along with your approximate purchase date.

Once we have those details, we'll be happy to investigate further and see how we can help. Please email : Info@jo&joecollection.co.uk

Bewertet mit 5 von 5 Sternen

Delivery was smooth

Delivery was smooth. Really like the shoes, which are very comfortable.

24. Juni 2026
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you for your kind words & 5 star review! We are pleased you liked your shoes and are finding them comfortable! Glad to hear the delivery service was good too. We look forward to serving you again soon.

Bewertet mit 5 von 5 Sternen

Happy with shoes

Happy with shoes. Delivery was couple days late. Good quality.

6. Juli 2026
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you for your lovely review. We are really pleased that you were happy with your purchase and that the shoes are of the quality you expect. Apologies regarding the delivery times. We hope you welcome you back soon!

Bewertet mit 5 von 5 Sternen

Beautiful and extremely comfortable at…

Beautiful and extremely comfortable at very affordable prices - I now have four pairs and wear them all regularly

11. Juni 2026
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you for your kind review. We're delighted to hear you're enjoying your shoes and that you've come back for more. Your continued support means a lot to us, and we appreciate you taking the time to leave your feedback.

Bewertet mit 5 von 5 Sternen

Nice shoes

Nice shoes, good fit, arrived on time. Good packaging. Very good

25. Juni 2026
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you for your 5 star review, we really appreciate you taking the time to submit your feedback. We are really pleased you were satisfied with your purchase and the service we have provided. We look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Secon pair of slippers for mum

Secon pair of slippers for mum. She loves them and are comfortable and great quality. Easy to order and delivered within 2 days. Great company to deal with. Would highly recommend. She also gas two pairs of moccasin shoes which she wears all the time, because they are so comfortable. 5 Stars well deserved.

19. Juni 2026
Bewertung ohne vorherige Einladung
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you for taking the time to leave such a lovely review.

We're delighted to hear that your mum is enjoying her second pair of slippers and that she's found them so comfortable. It's also wonderful to know that she's getting so much wear from her moccasins too.

We really appreciate your kind comments about our service and delivery, and we're grateful for your recommendation. Thank you again for your support.

Bewertet mit 5 von 5 Sternen

Love my loafers so comfortable

Love my loafers so comfortable. Very dressy would definitely buy this make again. I have purchased a pair from a shop for my mother. Loved them. Value for money is fantastic in this economy

8. Juni 2026
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you so much for your wonderful review! We're delighted to hear how comfortable and stylish you find your loafers. It means a lot to us that you've been so pleased with them that you've also purchased a pair for your mother.

We're especially grateful for your kind comments about the value for money. Providing quality, comfort, and style at an affordable price is something we work hard to achieve, so it's lovely to know we've succeeded for you.

Bewertet mit 4 von 5 Sternen

Excellent value for money

I have found the loafers I bought last year to be so comfy that I purchased another 2 pairs. They are great quality and value for money. The fact that they are also available in wide fitting is a big plus for me.

5. Juni 2026
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you so much for your wonderful review and continued support. We're delighted to hear that you found your loafers so comfortable that you came back for two more pairs!

It's great to know that the quality, value for money, and our wide-fitting options have met your expectations. We work hard to offer stylish, comfortable footwear for all our customers, so your feedback means a lot to us.

We hope you continue to enjoy your loafers, and we look forward to serving you again in the future.

Bewertet mit 4 von 5 Sternen

Update

Update: I am changing my review as the team have replied and were very helpful.

Received the order on time but the shoes are faulty. I emailed customer service straightaway and followed up on it again and have heard nothing! No customer service at all. I guess I have to return and pay for the postage for the poor quality. I would never use them again.

12. Juni 2026
Bewertung ohne vorherige Einladung
The Jo & Joe Collection-Logo

Antwort von The Jo & Joe Collection

Thank you for your feedback. We are very sorry to hear that you have experienced an issue with your order and that you have not received a response to your emails.

This is certainly not the level of service we aim to provide, and we would like the opportunity to resolve this matter for you as quickly as possible. Please could you contact me directly on 01706 231074, and I will personally look into your case and ensure it is dealt with promptly.

We value all customer feedback and hope to restore your confidence in our service.

Kind regards,
Deborah
Customer Services

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