I required some euros and John Lewis was offering the most competitive rate. I ordered online for click and collect and the process was easy and user friendly. Upon collection, the euro came in... Mehr ansehen
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Das sagen Bewerter
The partner that helped us was friendly, courteous, respectful & professional &thus meant we had no problems at all. Just wish NewDay, who look after the John Lewis card, were this respectful.... Mehr ansehen
Unternehmen hat geantwortet
Good rate and easy to use website, but not happy with the denominations mainly 50 Euro notes! Luckily the bureau in my John Lewis happily changed them when I collected, but this won't happen when the... Mehr ansehen
Unternehmen hat geantwortet
Very easy to order. Very easy to collect. However l have one comment to make. I ordered 1300 euros. 1150 of that was in 50 euro notes! Not everywhere abroad welcomes such large notes. In the past l... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Kontaktinformationen
Vereinigtes Königreich
- johnlewismoney.com
4,5
Hervorragend
17 699 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Excellent service
12. Juli 2026
Antwort von John Lewis Money
Thanks Ryan. Your 5 star rating of our Travel Money service is much appreciated. ^Al
I found that ordering from John Lewis…
I found that ordering from John Lewis was straightforward and offered the most competitive rates. The beauty is being able to collect from my local Waitrose store at Towcester. My euros were available within 24 hours . The Australian lady on reception was very and personable and I was able access my currency with a minimum of fuss.
12. Juli 2026
Antwort von John Lewis Money
Hi Thomas. It's great to hear such a positive review of our Travel Money service. It really is very convenient, especially when opting to collect at a local pick up point. ^Al
Terrible experience—don't bother
Terrible experience—don't bother
Inconsistent information and awful accessibility. The order page tells you a "valid photo ID" or "UK photocard driving license" is fine, but when you show up, they deny you if it's a provisional. Why can't you just state "FULL license only" clearly on the checkout page instead of burying it in the T&Cs? I had to go home to fetch my passport.
The Leeds branch is on the 4th floor and the elevator was broken during both of my trips, forcing me to climb the stairs twice for the privilege of getting a mediocre exchange rate. Unfortunately i will not be ordering from here again. I can easily get same rate elsewhere.
30. Juni 2026
Antwort von John Lewis Money
Sorry to hear you had a frustrating time collecting your currency order at our Leeds branch. Be assured your feedback is very much appreciated. ^Al
Very good costumers service and very…
Very good costumers service and very helpful to explain about insurance
9. Juli 2026
Antwort von John Lewis Money
Hi Hina. Thanks for sharing your comments. Our Customer Service team is always happy to assist however they can. ^Al
Competitive exchange rate
Professional, efficient and polite. The purchase was very quick and easy. Exchange rate was competitive.
12. Juli 2026
Antwort von John Lewis Money
Many thanks for rating your visit to your local Bureau de Change 5 stars, Mrs Carder. Our Partners in branch would be delighted to hear your comments. ^Al
Easy to order
Easy to order online and uplift from local store. The rate is also very competitive. Would definitely recommend.
12. Juli 2026
Antwort von John Lewis Money
Great to hear you'd recommend our Travel Money service to others, David. Your comments are very much appreciated. ^Al
Antwort von John Lewis Money
Thanks Marina! We really appreciate you rating our Travel Money service 5 stars. ^Al
Friendly helpful service
12. Juli 2026
Antwort von John Lewis Money
Thanks Denise. Just the type of comments we love hearing about our Partners. We hope to see you back at the Bureau de Change in your local branch in future. ^Al
Friendly service
Friendly service. Very approachable. Staff tried to find how to help me.
12. Juli 2026
Antwort von John Lewis Money
Thanks for taking the time to rate our Travel Money service 4 stars. Our Partners at the Bureau de Change of your local branch would be delighted to hear your comments. ^Al
Antwort von John Lewis Money
Thanks for rating our Travel Money service in branch 5 stars, Tracy! ^Al
Antwort von John Lewis Money
Hi Jo. Many thanks for your excellent comments about the service you received at your local Bureau de Change. ^Al
Antwort von John Lewis Money
Sorry to hear you had a little time to wait on your currency, Mr Parr. This isn't typical of the service our colleagues at Waitrose provide, so I'm sure if you use our Travel Money service again in future, you'll receive your order much quicker. ^Al
The service was great
The service was great
I was served by a friendly and helpful member of staff. There was an offer for members and I got a £5 discount.
I couldn't ask for more
12. Juli 2026
Antwort von John Lewis Money
Brilliant to hear that, Maureen. Your review of our Travel Money service is very much appreciated. Thank you. ^Al
Antwort von John Lewis Money
Hi Mike. Thanks for rating our Travel Money service 4 stars. We hope to see you back using the service again in future.^Al
This is a flawless way to order
This is a flawless way to order and receive foreign currency. The staff in branch are always pleasant and helpful. This is a great service.
12. Juli 2026
Antwort von John Lewis Money
Thanks for sharing your great comments about our Travel Money service, Ann. We're delighted to know you find the service so good. ^Al
Antwort von John Lewis Money
Sounds perfect, Ann. Thanks for rating our Travel Money service 5 stars! ^Al
Easy to order on line
Easy to order on line. Was kept informed when ready to collect. Good exchange rate. Very pleasant assistant at shop.
7. Juli 2026
Antwort von John Lewis Money
Many thanks for taking the time to share your comments about our Travel Money service, Eric. It's great to hear you found everything to your liking. ^Al
Credit card that offers money confidence
Credit card that answers many of my financial questions. Excellent customer care, paying particular attention to ensuring my financial security, placing me as the client at the centre of their service, offering me opportunities to take fraud prevention measures seriously. 0% on purchases for 6 months has given me financial freedom to face rising multi sector costs.
8. Juli 2026
Antwort von John Lewis Money
Hi Denyse, we are so happy to hear that our credit card is meeting your financial needs and that our Customer Care team has provided you with excellent support, especially regarding your financial security. It's wonderful to know that our 0% purchase offer has given you valuable financial flexibility. We truly appreciate your positive feedback! ^Alan
Antwort von John Lewis Money
Hi Richard, sounds great! Thanks for your custom. ^Alan
It was very easy to order with a good…
It was very easy to order with a good rate and was ready when I went to collect it
11. Juli 2026
Antwort von John Lewis Money
Hi Eileen, we're delighted to hear that you found the ordering process easy and that your item was ready for collection as expected. We appreciate your positive feedback! ^Alan
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