Jordyn Thelabel Bewertungen 18

TrustScore 2 von 5

2,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Kontaktinformationen

2,1

Mangelhaft

TrustScore 2 von 5

18 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 26 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 1 von 5 Sternen

I would give it 0 stars if I could

I would give it 0 stars if I could. I ordered a red dress and they sent me a brown one so I messaged them, they apologised and sent me another one. However they sent me ANOTHER brown one. They asked for proof, which I have sent. It has now been 6 weeks and still not heard from them. Would never use them again or recommend.

28. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible fit and a rip off

Terrible fit, too small. Can only return items,at high cost, to China. Very misleading advertising. Offered only 20%refund for items that were unworn and not the right size. Wonder if we will even get that. Also items did not have label regarding material. Definitely not 100% cotton. A scam/ripoff.

24. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Halter Mesh Ruched Evening Maxi Dress

I placed an order for a dress, it came 3 weeks after the order was placed despite their website saying 6 days maximum, the dress didn't even look like it was supposed to, it was sheer on all the private areas and was very thin and cheap material. They state to be an Australian brand but upon further research, they have no office or warehouse in Australia and work solely out of China. When I asked to place a return I was advised I would have to pay for shipping back to their warehouse in China ($40) and that I would only get 20% back.

15. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

WEBSITE IS A SCAM

Order an outfit received an email after paying that it was out of stock. Given a voucher to re order something else the voucher didnt work for over a week so I couldn't re order by the time the voucher was fixed fhe website had changed and only sells mens clothes. Have been asking for a refund for weeks and they have stopped replying. DO NOT BUY FROM THIS SITE.

11. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If i could give zero stars i would

If i could give zero stars i would, I ordered two dresses in size 14 on the 2nd of November. The Striped Multi Colour Strapless Maxi Dress – A Line Pleated Summer Dress and Vintage High Neck Maxi Dress – Elegant Evening Gown Formal Wear in Brown. I received 2 of the Striped Multi Colour Strapless Maxi Dress in XL. The dress is cute and does look somewhat like the image but the sizing is NOT a 14, I'd say a 10 at best. I've since been trying to return and/or get my second dress - although knowing the chances of it fitting are slim! I've emailed images of the two dresses, pictures of the measurement's, the best I've been offered is a 20% refund. Would definitely NOT recommend this brand. it s NOT a QLD brand as shown on the website you are dealing with what i can gather is a chat bot and not a real person. at this point in time my issues is still unresolved.

9. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor quality shirt and bad customer service

Very poor quality shirt which looked like a different material online and awful customer service. We were convinced a return was too complicated and the item would get stuck at customs in China and that their only warehouse was in China. Very expensive shirt that can't even be worn as it is see through.

19. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

1 star review, would give less if I could.

Here’s a strong, clear, and fair negative review you can post:



⭐️ 1-Star Review

I ordered two dresses from Jordyn The Label and the entire experience has been extremely disappointing. Both dresses arrived in very poor quality, nothing like what was shown online.

Their website promises a “simple and hassle-free returns process,” but this could not be further from the truth. They also state that they provide a prepaid return label, which is simply untrue. I was told I would need to send the items back to their warehouse in China, despite the business advertising itself as Australian founded with Australian customer service. The return postage alone was going to cost me over $35, which is unreasonable.

They then offered me a 15% partial refund and said I could keep the items (which are of no use to me because of the poor quality). I was told this refund would be credited immediately and that I would receive it within a few days. It has now been over two weeks, I have followed up, and I have still not received any refund or compensation.

This business has continued to let me down at every step. While the clothing looks beautiful online, the quality, customer service, and misleading policies make it impossible for me to recommend Jordyn The Label to anyone.

3. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Didn’t plan to love these this much

I liked the look of the belt but it runs small; should’ve gone a size up. The buckle feels really high end though, solid metal and nice finish. Shame about the sizing because it’s actually beautiful quality.

12. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I bought with faith and trust that this…

I bought with faith and trust that this site is an Australian brand and locally based in Brisbane-Australia. I read the descriptions of the Advertisements. It clearly says premium leather. Shipping within Australia is about 4-7 days. After I ordered it. I get a tracking number to China. It will take 14 days, When I got the first pair, it had stain on it and it was not premium grade leather , It was just synthetic. I contacted the support person and explained everything. But not the answer I wanted. I got my2nd pair today , The size is wrong and its an awful synthetic material. This is misleading and disrespectful and treating customers like fools.

12. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I got lucky

I got lucky. Brought a skirt for african safari, scored big time $54.00 slightly on the small side and I am only 53k. But really really nice.

5. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If I could leave no stars I would

Where is my refund? I returned a dress to you back in March. Apparently, at last conversation with your company, you still hadn't received it.
You are deceitful and fraudulent.
I can't believe you are still operating and scamming others.
You "tried really hard for me" and offered me a 20% refund if I didn't return the dress.
Well, I did return it to where you instructed and I'm still waiting for my refund.

Do not be conned into purchasing from this company.

I'm so angry I will continue to leave negative reviews where ever I can until you refund my money!

9. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Didn’t expect it to look this good

That leopard maxi looked bold online but turned out so flattering in real life. The drape’s perfect and the fabric’s soft with a nice weight. It came out of the box wrinkle free too which is a miracle. So many compliments already, it’s unreal.

3. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not listen to this companies replies…

Do not listen to this companies replies to the other people reporting this as a scam.

Emailing them does NOT mean you will get your product. Them saying items have been “delivered” or saying they can’t find someone’s name on the system is a lie.

I ordered from them a week ago, they offer same day shipping and nothing has been sent. No confirmation of order, no tracking, no item.

I emailed them saying I’ve read reviews saying they’re scammers and they haven’t replied - of course they haven’t!

They almost definitely will respond to this with a similar message to the below, indicating they may have gone into my junk etc - they haven’t.

DO NOT BUY FROM THIS COMPANY and if you have, be aware that you will not be seeing that money again.

I will be reporting to consumer affairs too and I would encourage you to do the same.

So crazy the length scammers go to these days, it’s a full website.

I’m sorry if you’re reading this, that this has happened to you too.

2. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They scammed me don’t order from here

They scammed me don’t order from here. I got a shirt and the tracking isn’t even legit and it never shipped.

1. November 2025
Bewertung ohne vorherige Einladung
Jordyn Thelabel-Logo

Antwort von Jordyn Thelabel

Hi Samantha, we’re so sorry to hear about your experience! Sometimes our confirmation or tracking emails can accidentally end up in the spam or junk folder.

We absolutely do not scam our customers, and we’d love to help sort this out for you right away. Please reach out to us at support@jordynthelabel.com with your order details so we can assist you further and make sure everything gets resolved.

Thank you for your patience!

– The Jordyn the Label Team

Bewertet mit 1 von 5 Sternen

Total scam

Total scam. Don't buy from these guys.

9. Oktober 2025
Bewertung ohne vorherige Einladung
Jordyn Thelabel-Logo

Antwort von Jordyn Thelabel

Hi Kat, we’re sorry to hear about your experience! We’ve checked our system, but couldn’t find any order under the name "Kat". It’s possible the order was placed under a different name or email address.

We’d love to look into this further for you — please contact us at support@jordynthelabel.com so we can check the status of your order together and help you right away.

Thanks so much!

– The Jordyn the Label Team

Bewertet mit 1 von 5 Sternen

Misleading lead and shipping times

Still waiting for my order from 8th October. The website shopping and dispatch times are misleading and the help centre teams feel automated. They refuse to refund as it’s not their “policy” to refund if the order is in transit. It’s literally still in China 13 business days after purchase. Scam drop shipping website for sure. Update since they responded- this “second package” hasn’t arrived and it’s now 20 business days since I ordered! Woeful response. I’ve lodged a case with ACCC

8. Oktober 2025
Bewertung ohne vorherige Einladung
Jordyn Thelabel-Logo

Antwort von Jordyn Thelabel

Hi there Jess, we’re so sorry for the delay with your order! Unfortunately, there was an unforeseen delay that affected some shipments earlier this month, but this issue has now been resolved.

Your order is on its way, and you should receive it very soon. We completely understand how frustrating delays can be, and we truly appreciate your patience.

Please feel free to reach out to us at support@jordynthelabel.com, and we’d be happy to review the status of your order together and make sure everything arrives smoothly.

Thanks for your patience!

– The Jordyn the Label Team

Bewertet mit 1 von 5 Sternen

DO NOT BUY OFF THESE SCAMMERS!

DO NOT BUY OFF THESE SCAMMERS!
I bought in good faith on 28th September a fairly expensive pair of boots for my husband, one week after I had not received a proper tracking notification and emailed the company to receive a reply which read like a "bot", left it for a few days and again wrote for details of my order and where was it received the same repeat email which validated my original thought of a "bot", I then found another area and emailed to say that I believed this company to be fraudulent and got a response saying "they apologised but were looking into getting my order to me, this was on Monday, today is Thursday 16th October and still nothing. Here we are heading supposedly into a fully digital world of "online shopping" and these flogs are allowed to offer a purchase only to take money without accountability, far from impressed.

16. Oktober 2025
Bewertung ohne vorherige Einladung
Jordyn Thelabel-Logo

Antwort von Jordyn Thelabel

Hi Patricia, we’re so sorry there was a delay with your order! We’ve checked and can see that your order was delivered on 29/10. We hope you’re husband is happy with the purchase and enjoying it!

Once again, our sincere apologies for the delay. The issue has now been fully resolved.

Thank you for your patience and understanding!

– The Jordyn the Label Team

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