Great harness designs! except the name tag area was to small for the tags included and my first order of 4 or 5 lighted harnesses was tightly bundled together with very little packing material. I ha... Mehr ansehen
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Das sagen Bewerter
I really like this harness - however, although she doesn’t seem uncomfortable, the straps still pinch at her armpits. She is boxer and St Bernard and has the very drastic deep chest of a boxer w... Mehr ansehen
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This harness is very high quality and heavy duty, easy to use, HOWEVER, our dog has figured out if he stretches, he can back right out of it. It's perfect when the dogs are walking forward, but not s... Mehr ansehen
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I like the snug fit of the Joyride harness for our frisky mini golden doodle. It also relieves pressure on his esophagus by transferring pressure to his chest. He still likes to pull, even when the l... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Joyride Harness
Vom Unternehmen geschrieben
Being a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.
That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.
Today, we remain a tightknit family-owned business.🐶
USA Owned & Operated
Kontaktinformationen
Vereinigte Staaten
- help@joyrideharness.com
- joyrideharness.com
4,3
Hervorragend
4044 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 62 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Lousy design and poor customer service…
Lousy design and poor customer service on the lighted harness! It is very difficult to charge and the cable split apart from struggling with insertion. When I alerted joyride of this they called it uncovered wear and tear. will no longer buy from this company!
17. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Joyride Harness
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with the lighted harness and the charging issues you encountered. We understand your frustration, especially when a product doesn’t meet your expectations.
While we strive to provide quality products, we do have specific warranty guidelines, particularly regarding wear and tear, similar to how companies like Apple do not cover charging cables. We want to ensure our customers are satisfied and appreciate your input as we continually work to improve our designs and customer service.
If there's anything else we can do to assist you or if you have further concerns, please let us know. We appreciate your feedback and hope to regain your trust in the future.
Please check out the photos of the Joy…
Please check out the photos of the Joy Ride harness. My Great Dane “Hector”ripped apart the harness and ran off. It is not durable for a strong dog. I was denied any replacement.
Company does not care about their customers and useless harness that tore apart. Photos of damaged harness will not upload in the area provided below.
20. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Joyride Harness
Thank you for your feedback, and I'm sorry to hear about your experience with the harness. We understand how concerning it is when a harness doesn't hold up, especially with a strong dog like Hector. However, we cannot cover damage caused by another dog or from rough play, as this falls outside our warranty guidelines.
We strive to provide quality products and customer support, and we’re disappointed to hear that you feel we didn’t meet your expectations in this case. If you’d like to discuss your concerns further or explore alternative options, please feel free to reach out. We value your feedback and hope to improve your experience in the future.
It’s a YES from
This is my second Joyride Harness. First one I bought is still in great condition, we decided to have one at the front and back door. Holds my Bully perfectly, gives me great control, and is comfortable for my boy.
11. Juni 2024
Antwort von Joyride Harness
Thank you for your glowing review! We’re thrilled to hear that you're on your second Joyride harness and that the first one is still in great condition. It’s wonderful to know that our harness provides comfort and control for your Bully. Having one at both the front and back door sounds like a smart choice! If you ever need anything else, feel free to reach out. Happy walking!
We love these harnesses for our dogs
We love these harnesses for our dogs! The ordering process is easy and they arrive quickly with no issues. Thank you Joyride for making such a great product!
11. Juni 2024
Antwort von Joyride Harness
Thank you for your wonderful feedback! We’re so glad to hear that you love our harnesses and that the ordering process was easy and efficient. Your support means a lot to us! If you ever need anything else or have more feedback to share, don’t hesitate to reach out. Happy adventures with your dogs!
Great Product
11. Juni 2024
Antwort von Joyride Harness
Thank you for your concise and positive feedback! We're thrilled to hear you think so highly of our product. If you have any questions or need assistance, feel free to reach out. We appreciate your support!
Awesome harness
Awesome harness! Got a light up ones for my pug and my Brussels. Easy on and off and the size was right on. Love love love! !
25. April 2024
Bewertung ohne vorherige Einladung
Antwort von Joyride Harness
Thank you for your awesome review! We’re so happy to hear that the light-up harnesses are working well for your pug and Brussels. It’s great to know that you find them easy to use and that the sizing was spot on. Your enthusiasm means a lot to us—thank you for choosing Joyride! If you need anything else, feel free to reach out. Happy walks!
The worst customer service
The worst customer service. Would not recommend this company to my dog owner friends.
Was in the hospital from surgery when the 60 day return window occurred and although they asked me to send a picture of the unused harness they still refused to allow me to return it.
31. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Joyride Harness
I'm sorry to hear about your experience, and I appreciate you sharing your feedback. I understand how frustrating this situation must be, especially during a challenging time like recovery from surgery.
Unfortunately, I don’t see any order information or return request associated with your account. Our policy does require returns to be initiated within the 60-day window, and while we do our best to accommodate special circumstances, we also have guidelines to follow.
If you’d like, we can look into your specific situation further. Please reach out directly, and we’ll do our best to assist you. Thank you for your understanding, and we wish you a smooth recovery.
My dog pulls harder with this harness…
My dog pulls harder with this harness Ihad to go buy a different collar to take her for a walk.
12. April 2024
Antwort von Joyride Harness
Thank you for your feedback. I’m sorry to hear that the harness didn’t work as expected for your dog and that you’re experiencing pulling issues. While our harnesses are designed for comfort and control, we understand that every dog is unique, and some may require different solutions.
If you’d like, we can suggest some tips for using the harness or recommend alternative products that may better suit your dog’s needs. Your satisfaction is important to us, and we appreciate your input as we strive to improve.
great, but not for dachshunds
I first learned of Joyride harnesses from Jude, a small-to-medium sized dog that I dogsat before getting my own pup. His harness fit well and made walks easy. I especially like the multiple metal leash loops for different kinds of walks and the quick one-snap, easy-on/easy-off feature. Then I rescued a 14-pound dachshund mix. The harness was just as rugged as the bigger ones (though maybe not as necessary?), well-made, and all. But a doxie has a long back with short legs, so after a while I noticed Ellie was balding at her elbows and underarms and the snap closure, which could not be tightened any more, was getting in the way of her stride. I learned that dachshunds really needed the chest piece to go further toward her belly than the Joyride Harness does.
2. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Joyride Harness
Thank you for sharing your detailed feedback! We’re so glad to hear that you discovered Joyride harnesses through your experience with Jude and that you appreciate the design features, like the multiple leash loops and the easy-on/easy-off snap closure.
However, we’re sorry to hear about the issues Ellie is experiencing with her harness. We understand that dachshunds have unique body shapes, and it’s important for their harness to fit comfortably without causing any irritation. Your observations are valuable, and we’ll certainly take them into consideration as we continue to improve our products.
If you have any questions or would like assistance in finding a harness that might be a better fit for Ellie, please feel free to reach out. We’re here to help!
They are strong and can withstand my…
They are strong and can withstand my big dog's pulling without breaking or coming loose. The variety of colors and matching accessories are great!!
11. April 2024
Antwort von Joyride Harness
Thank you so much for your fantastic feedback! We're thrilled to hear that our harnesses provide the strength and durability your big dog needs while keeping things stylish with our variety of colors and matching accessories. Your support means the world to us, and we’re so glad to be a part of your pup's adventures!
Worst customer experience ever!
Boy, what went right is a better question. The harness clearly has a design flaw where the (huge) buckle hits the poor dog on the elbow as they are walking. My 14 year old dog could barely walk in it. When I tried to get a refund, I kept getting pointed to their refund link which doesn't give a refund if labels are not still on the harness. I've only had these harnesses less than a week! They say they'll give an in-store credit, but if the product doesn't fit - why would I want an in-store credit???
AND... there is no customer support phone number. Totally ridiculous - the whole thing. I'm out $100 for harnesses I can't use.
30. April 2024
Bewertung ohne vorherige Einladung
Betsey Loves her Led harness
Betsey Loves her Led harness, it fits her comfortable and it's great for when she's seatbelted in the car.
She's a pug so ofcourse we love the logo!!!!
22. April 2024
Bewertung ohne vorherige Einladung
Antwort von Joyride Harness
Thank you for your wonderful feedback! We're so glad to hear that Betsey loves her LED harness and finds it both comfortable and practical, especially when she's safely seatbelted in the car. And as a proud pug parent, we’re thrilled the logo is a favorite too! Give Betsey a pug hug from us!
Love this harness
Love this harness. Easier to walk our puppy and the harness fits him well.
12. März 2024
Antwort von Joyride Harness
Thank you so much for your feedback! We're thrilled to hear you love the harness and that it makes walks with your puppy easier. It’s wonderful to know it fits him well—happy adventures ahead!
Love that there is just one strap…
Love that there is just one strap across the chest and is less cumbersome.
18. März 2024
Antwort von Joyride Harness
Thank you for your kind words! We’re so glad you appreciate the simple design with just one strap across the chest. Keeping it less cumbersome while ensuring comfort and functionality is what we aim for. Happy walking!
Antwort von Joyride Harness
Thank you for your feedback! We're glad you’re finding the harness easy to use and that you’re enjoying the improved buckle. Making things convenient and reliable is our goal, and it’s great to hear it’s working well for you!
Great product
Great product, easy to use (for a person with bad arthritis) and delivered quickly. My dog loves it.
15. März 2024
Antwort von Joyride Harness
Thank you for the wonderful feedback! We’re so glad to hear that the harness is easy for you to use, especially with arthritis, and that your dog is happy with it too! Quick delivery and comfort are exactly what we aim for. We truly appreciate your kind words!
Our original Joyride harness was terrific
Our original Joyride harness was wonderful. Easy on and off. Unfortunately our dog got sick and lost a lot of weight. She passed away before the smaller harness arrived.
15. Februar 2024
Antwort von Joyride Harness
We are deeply sorry for your loss. Thank you for taking the time to share your experience with our harness, even during such a difficult time. It means so much to us that the Joyride harness was a part of your beloved dog’s life, and we hope the memories you shared together bring you comfort. Please don’t hesitate to reach out if there’s anything we can do for you.
Wellbuilt harness
We got Frankie from a shelter. He came with a harness that said PugLife. There really wasn't a need to get another harness except after two washings we couldn't get the cigarette smell out from former owner.
So, we looked the company up on the internet. It appears to have changed to Joyride. We ordered him the exact same size built for a Shih Tzu and are very pleased! Would recommend. Wellbuilt harness.
13. Februar 2024
Antwort von Joyride Harness
Thank you for sharing Frankie’s story with us! We’re so glad you found Joyride and that his new harness is a great fit. It’s wonderful to hear that you’re pleased with the quality and durability, and we truly appreciate your recommendation. Wishing you and Frankie many happy walks together!
This review is for my mother
This review is for my mother. She purchased a joyride harness after my suggestion because I knew a large dog that had one. She has a chihuahua and purchase the best friends harness. The buckle is about the same size as it is for a large dog. She called them and stated that they were not very helpful. Then she went to try to place a review on their website and it wouldn't let her click anything below three stars. I even tried it on my Chihuahua he absolutely refused to walk with it on the buckle is about 2 in wide and about a half an inch thick it's very cumbersome and quite honestly intimidating to a small dog. I hope they see this and offer my mom a refund or a viable solution with a smaller clasp. The company is asking for more details. I don't think I need to include any more details I explained that the class to secure the harness on the dog is huge cumbersome and intimidating it can pinch their skin severely. I highly do not recommend this item for a small dog.
21. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Joyride Harness
Unfortunately i was unable to pull up your mom's order information with the email address you provided. We are trying to find a solution for you and your mother. But without locating the order information. Do you have an order number or approximate date she purchased?
I’ve been using your harness for almost…
I’ve been using your harness for almost six years. I find it really easy to use.
9. Februar 2024
Antwort von Joyride Harness
Thank you so much for being a loyal customer for almost six years! We’re thrilled to hear that the harness has been easy to use and a great fit for you and your pup over the years. Your continued support means a lot to us!
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