After a problem with delivery (caused by Royal Mail) and speedy intervention by a member of your staff the parcel arrived next day by DPD. The goods are nice quality. Unfortunately, of the 8 items o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
First time buying from you you and very plleased with my purchase . The skirt fits well and true to size nice material too . Service was prompt and arrived quickly .The only complaint was how it was p... Mehr ansehen
Fast delivery will use this website again but unfortunately the garments I ordered were not suitable for me Kind regards Mrs d Jones
I have bought clothes from Just Elegance previously (when it was joined with other manufacturers as Leading Labels) but this shop closed down which was sad as I prefer to try clothes on at a shop. The... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Since 1994 we have been dedicated to selling quality women’s clothing at an affordable price. Our range of women’s separates encapsulates the perfect blend of classic and contemporary style. Our attention to detail and touches of femininity make our everyday styles feel special, yet wearable. We believe our clothing has the ability to make you feel confident and stylish whilst relaxed and comfortable as you go about your daily life. Each season our beautifully co-ordinated collections mix key pieces in statement colours with striking prints to enhance individuality and compliment any wardrobe. The brand has evolved and we offer the range in concessions across the UK and North Ireland.
Kontaktinformationen
32-34 Sampson Road North, B11 1BL, Birmingham, Vereinigtes Königreich
- 0121 693 6030
- jecustomerservices@justelegance.com
- justelegance.com
4,6
Hervorragend
539 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 12 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Antwort von Just Elegance
Thank you for your kind review! We're glad to hear you were happy with the speedy service and that the goods met your expectations. We hope to serve you again soon!
THANKS AND REGARDS
TEAM JE
Just what the doctor ordered arrived in…
Just what the doctor ordered arrived in good time
Just what I expected material wise
Nice and cool and easy to ware
27. Juni 2025
Antwort von Just Elegance
Hi Sharon,
Thank you so much for your kind review! We're delighted to hear that your order arrived on time and met your expectations in both quality and comfort. It’s great to know you’re enjoying how cool and easy to wear the item is.
We truly appreciate your support and hope to serve you again soon!
Best regards,
TEAM JE
Antwort von Just Elegance
Thank you so much for your kind words! We're glad to hear you found our service fast and the website easy to use. We appreciate your support and look forward to serving you again! 😊
Regards
TEAM JE
Ordered a dress,fits lively and d came…
Ordered a dress,fits lively and d came know time. Love it thank you
21. Juni 2025
Antwort von Just Elegance
Thank you so much for your wonderful review! We’re thrilled to hear that the dress fits perfectly and arrived quickly. Your support means a lot to us — enjoy your new dress! 😊
Regards
TEAM JE
Pineapple Floral Top.
Placed order on 15th June. Arrived 18th June and I love this top. I already have one in other colours from Just Elegance store. I was wondering if this company can get it for me in other colours.
Easy to wash and no ironing needed. Great for packing when going on holiday.
I would definitely recommend this company and the top.
I've read your reply to my request to see if you can get it in other colours.
I really would appreciate if you can check this out for me with regards to other colours. As it would be great to get more of these if possible?
Thank you.
Elizabeth Clarkson
11/7/2025
15. Juni 2025
Antwort von Just Elegance
Hi Liz,
Thank you so much for your wonderful review! We’re thrilled to hear that you love your new top and that it’s been such a convenient and easy-to-care-for addition to your wardrobe.
We really appreciate your loyalty as a repeat customer of Just Elegance. Regarding your request for other colors, we’d be happy to check availability for you. Could you please let us know which colors you’re interested in? We’ll do our best to help you find them!
Thanks again for recommending us — your support means a lot.
Best regards,
TEAM JE
Brilliant beautiful as described great…
Brilliant beautiful as described great shipping no problem x
11. Juni 2025
Antwort von Just Elegance
Hi LORRAINE,
Thank you for the lovely review! We're so glad you loved your order and that everything arrived just as described. It’s great to hear shipping went smoothly too. Hope to see you again soon! 💖
Best wishes,
TEAM JE
very good trouser fitting and material
very good trouser fitting and material! reasonable price!
9. Juni 2025
Antwort von Just Elegance
Thank you so much for your kind review! We're thrilled to hear you’re happy with the fit and quality of the trousers, and that you found the price reasonable. We truly appreciate your support and hope to serve you again soon!
Regards
TEAM JE
Antwort von Just Elegance
Thank you so much for your kind words! We're thrilled to hear you loved the clothes, our service, and the prices. Your support means a lot to us, and we look forward to serving you again soon!
Regards
TEAM JE
No dispatch or tracking notification
Delivery was fine but the fact that you did not send me a dispatch email and a postal tracking number made it difficult to know when delivery would be in spite of my ringing to ask when I would get a notification of dispatch and tracking number and be told by the call handler that he would send it to me
He completely ignored my request so not impressed with your after sales communication
7. Juni 2025
Great fit I love them
I bought 3 pairs of these last summer from my local Original Factory Shop the fitted well and I loved them so decided to buy another pair but they never arrived in the shop so I went straight to Just Elegance my trousers arrived today very happy thank you.
5. Juni 2025
I love this new viscose dress,it fits…
I love this new viscose dress,it fits me, beautifully.
Very quick delivery,l am very impressed with Roman and will definitely order more dresses.
28. Mai 2025
Love the trousers I have 7 pair's and…
Love the trousers I have 7 pair's and jeans they are so comfy and easy care.
21. Mai 2025
Easy ordering system
Easy ordering system, speedy free delivery on the item I bought which was good quality and an excellent fit
17. Mai 2025
5 stars all round. Very quick delivery
Top quality clothing and first class service as always.
17. Mai 2025
Antwort von Just Elegance
HI Jaepee
Thank you so much for your kind words! We're thrilled to hear you’re happy with the quality of our clothing and the service you received. Your continued support means the world to us!
Regards
TEAM JE
Antwort von Just Elegance
Hi Irene
Thank you so much for your kind words! We're thrilled to hear your order arrived quickly and that you're pleased with your purchase. We truly appreciate your support!
Regards
TEAM JE
They always have just what I’m looking…
They always have just what I’m looking for and the prices are great too.
14. Mai 2025
Antwort von Just Elegance
Hi Sandra
Thank you so much for your kind words! We're thrilled to hear that you consistently find what you're looking for and at great prices. Your support means a lot to us, and we look forward to serving you again soon!
Regards
TEAM JE
RubbishOrdered pair of beige trousers online…
Ordered pair of beige trousers online and unfortunately they are not the same as the navy ones purchased in the shop . The quality is appalling and I am about to put them into charity bag. So online experience of just elegance is zilch.
1. Mai 2025
Antwort von Just Elegance
Dear Wendy,
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your disappointment with your recent online purchase.
We always aim to provide the same high standard of quality across all our products, whether purchased in-store or online, and we regret that this was not your experience. Your comments have been shared with our product and quality teams so we can look into this further and prevent similar issues in the future.
We’d love the opportunity to make this right. Please get in touch with our customer service team at, and we’ll do our best to resolve the matter promptly.
Thank you again for your honest review – your input is invaluable in helping us improve.
Warm regards,
Customer Service Team
Just Elegance
Antwort von Just Elegance
Hi Shirley,
Thank you so much for your kind words! We're thrilled to hear that you found our website easy to use and that your order arrived quickly. We're also glad you're happy with the product! If you ever need anything else, we’re just a click away. 😊
Best regards,
Team JE
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