After a problem with delivery (caused by Royal Mail) and speedy intervention by a member of your staff the parcel arrived next day by DPD. The goods are nice quality. Unfortunately, of the 8 items o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
First time buying from you you and very plleased with my purchase . The skirt fits well and true to size nice material too . Service was prompt and arrived quickly .The only complaint was how it was p... Mehr ansehen
Fast delivery will use this website again but unfortunately the garments I ordered were not suitable for me Kind regards Mrs d Jones
I have bought clothes from Just Elegance previously (when it was joined with other manufacturers as Leading Labels) but this shop closed down which was sad as I prefer to try clothes on at a shop. The... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Since 1994 we have been dedicated to selling quality women’s clothing at an affordable price. Our range of women’s separates encapsulates the perfect blend of classic and contemporary style. Our attention to detail and touches of femininity make our everyday styles feel special, yet wearable. We believe our clothing has the ability to make you feel confident and stylish whilst relaxed and comfortable as you go about your daily life. Each season our beautifully co-ordinated collections mix key pieces in statement colours with striking prints to enhance individuality and compliment any wardrobe. The brand has evolved and we offer the range in concessions across the UK and North Ireland.
Kontaktinformationen
32-34 Sampson Road North, B11 1BL, Birmingham, Vereinigtes Königreich
- 0121 693 6030
- jecustomerservices@justelegance.com
- justelegance.com
4,6
Hervorragend
539 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 12 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Antwort von Just Elegance
Thank you so much for your kind review! We're delighted to hear that you found the blouses true to size and great value. Your satisfaction means a lot to us, and we truly appreciate your support. We hope to see you again soon!
Regards
TEAM JE
How can I comment on my experience when…
The item has arrived now and my wife is very happy with it
1. Mai 2025
Antwort von Just Elegance
Thank you for reaching out and sharing your concern. We're sorry to hear that your order hasn't arrived yet. Please rest assured that we're here to help. Could you provide us with your order details so we can investigate the status and ensure your item reaches you as soon as possible? Your satisfaction is our priority, and we appreciate your patience.
Regards
TEAM JE
Nice bright colours and pattern for holiday wear!
I bought this dress as a beach dress to wear over a swimming costume - it is a lovely pattern and bright colours for beach wear but is a little wider on the neckline than I would have preferred. I sent the first dress back because it was too big and am awaiting a refund. I ordered a smaller size which is much better. Online ordering was easy and the dresses arrived quickly.
26. April 2025
Antwort von Just Elegance
Hi Robert Kilbey,
Thank you for sharing your experience with us! We’re so glad you loved the bright colors and pattern of the beach dress. We appreciate your feedback about the neckline fit, and we’ll make sure to pass it on to our design team.
We’re pleased to hear that the smaller size works better for you and that you found our online ordering process smooth and the delivery quick. Rest assured, your refund for the returned dress will be processed shortly.
If you have any more questions or need assistance, feel free to reach out. We hope you enjoy wearing your new dress at the beach!
Best wishes,
TEAM JE
I’ve never bought from this company…
I’ve never bought from this company before, they had one colour left, I went on line tapped in just Elegance and behold managed to get another.soo happy.
17. April 2025
Antwort von Just Elegance
Hi there!
Thank you so much for sharing your experience. We're thrilled to hear that you found the perfect color and even managed to get another one online. It’s always great when things work out just right! We're happy that you're pleased with your purchase and hope you enjoy it.
If you ever need anything else or have any questions, feel free to reach out. Your satisfaction means the world to us!
Warm wishes,
TEAM JE
These trousers are wonderful
These trousers are wonderful, fit perfect very comfortable
26. April 2025
Antwort von Just Elegance
Thank you so much for your kind words! We're thrilled to hear that you love the trousers and find them comfortable and a perfect fit. Your feedback means a lot to us!
If you ever need more styles or sizes, don't hesitate to reach out. Have you tried any of our other products yet?
Regards
TEAM JE
Antwort von Just Elegance
Thank you so much for your kind review! We’re thrilled to hear that your order arrived quickly and that you’re pleased with your product. Your satisfaction means a lot to us!
If you ever need anything else, feel free to reach out. Enjoy your purchase!
Kind Regards
TEAM JE
Antwort von Just Elegance
Thank you so much for your kind words! We’re thrilled to hear that you found our products to be good value and appreciated the speedy delivery. Your satisfaction is our top priority, and feedback like yours truly motivates us. Looking forward to serving you again!
Regards
TEAM JE
The experience was straight forward.
The experience was straight forward.
Only concern of not heard anything about when i can expect delivery of my order,
19. April 2025
Antwort von Just Elegance
Hi Patricia,
Thank you for your feedback! We're glad to hear that the process was straightforward.
We apologize for the lack of communication regarding your delivery. Your order is important to us, and we’re here to help. Please reach out to our customer support team at [Customer Support Email/Phone Number], and we’ll be happy to provide you with an update on your delivery status.
We appreciate your patience and support!
Best regards,
TEAM JE
Beautiful dress.
Great fit. Value for money. Brilliantly designed. Two in one dress. Would definitely buy from this site again. Delivered within a week.
21. April 2025
Antwort von Just Elegance
Thank you for your feedback! We're glad to hear that you found the process straightforward.
We apologize for any confusion regarding the delivery timeline. Typically, you should receive an email with the estimated delivery date shortly after placing your order. If you haven't received it yet, please check your spam or junk folder just in case.
If you still haven’t received any updates, feel free to reach out to our customer support team, and we'll be more than happy to provide you with the latest information on your order.
Thank you once again for your support and patience.
Best regards,
TEAM JE
Antwort von Just Elegance
Thank you so much for your positive feedback! We're thrilled to hear that you found the ordering process easy, the delivery quick, and the price just right. Your satisfaction is our top priority! If you ever need anything else, don’t hesitate to reach out.
Regards
TEAM JE
Deliveries
Usually on line retailers inform customers of delivery details. I received no such details from elegance.
11. April 2025
Antwort von Just Elegance
Dear [William,
Thank you for your feedback. We sincerely apologize for the lack of delivery information regarding your order. At Elegance, we strive to keep our customers informed every step of the way, and we regret that we fell short in your experience.
Your satisfaction is our priority, and we truly appreciate your understanding.
Kind regards,
TEAM JE
Reversible dress & summer skirt
I ordered reversible dress which was really well made & beautiful colours just as described. I also ordered a skirt & I had a phone all from company saying the size I had ordered was sold out & did I want a refund on that item or did I wish to try a size smaller. This was before anything was sent out. How thoughtful of the company not to just to cancel order but to ring & ask what I wanted to do. I had the smaller size & so glad I did because it was just the right size & the colour was beautiful. Would thoroughly recommend this company.
11. April 2025
Antwort von Just Elegance
Thank you so much for your wonderful review! We’re thrilled to hear that you loved the reversible dress and that the colors met your expectations. We truly believe in offering a personal touch when it comes to customer service, so it’s fantastic to know that you appreciated our call regarding the skirt size. We're delighted that the smaller size worked out perfectly for you.
Your recommendation means a lot to us, and we’re so glad to have made your shopping experience a positive one. We hope to see you back soon!
Warm regards,
TEAM JE
Beautiful dresses excellent value…
I bought 2 reversible dresses for holidays delivery was quite good , the dresses are beautiful quality excellent which surprised me considering the price fit was good too.ill definitely be looking at more dresses in future.
28. März 2025
Quick delivery .Don’t like having to…
Quick delivery .Don’t like having to pay delivery charge especially if it needs to be returned although some firms charge more.
Pleased with the dress.
25. März 2025
Reversible dress
The dress was a reasonable price. It is very nice and a lovely colour and pattern.
It also arrived quickly.
16. März 2025
Just Elegance is an excellent company…
Just Elegance is an excellent company that sells lovely clothes. Since lockdown I buy online and the service is very good. Items are quickly despatched.
11. März 2025
London -elegance …scam site
I ordered a pair of dr martens boots for my grandaughter from london elegance I've waited nearly a month for delivery just received them this morning ,not Dr martens some cheap Chinese take offs which actually came from China which I thought is stated and situated in London as it says, keep away from this site it's a scam site london elegance does not exist you will get some cheap goods but pay expensive save your money
22. Februar 2025
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