If you follow the instructions to a "t" there is no problem - however they do appear to be written for expert ITers... quite straightforward and concise - perhaps a "problems" paragraph could help tho... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
If only all companies were as helpful as this what a happy world it would be. As someone who at times has be known to give a score of one to some products and companies it is a pleasure to do business... Mehr ansehen
Unternehmen hat geantwortet
I've had a great experience with Kenro Ltd. Their products are excellent quality and well-packaged. Ordering was simple, delivery fast, and the team was responsive to questions. I purchased photo fram... Mehr ansehen
Unternehmen hat geantwortet
I've been using Kenro as a photo frame supplier for my small business for around four years now and am very happy with them. Great products, easy to use website, fast delivery and great customer serv... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A family-run, UK based company supplying high quality photo albums, photo frames, gifts, home decor, photography hardware and film making equipment at great prices to the general public and trade stores.
Kontaktinformationen
Greenbridge Road, SN3 3LH, Swindon, Vereinigtes Königreich
- 01793615836
- sales@kenro.co.uk
- kenro.co.uk
4,2
Gut
127 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Broken frame
The frame arrived with the glass broken. The parcel was well packed but I guess the glass was too fragile.
I've already been in touch to ask for a refund or a replacement.
30. April 2026
Antwort von Kenro Ltd
Thank you so much for your review, I'm sorry to hear that you've received a damaged frame from us. I can confirm that your replacement has been sent and you should receive an email to confirm this. This breakage has also been raised with the courier.
I hope this helps,
The Kenro Team
Antwort von Kenro Ltd
Thank you so much for your 4* review - we're so glad you had a great experience with us!
All the best, the Kenro team
If only all companies were as helpful…
If only all companies were as helpful as this what a happy world it would be. As someone who at times has be known to give a score of one to some products and companies it is a pleasure to do business with Kenro.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Antwort von Kenro Ltd
Hi James - I've just looked into this order for you and you didn't supply a house number for your delivery address when you placed the order, only a street name. If you get in touch with us on info@kenro.co.uk with the details of the full delivery address, we'll be happy to re-dispatch the order for you. Kind regards, Azaria
Used this company for the first time to…
Used this company for the first time to buy an album I couldn’t find anywhere else on account of its size. The service was excellent; delivery was so speedy and I am so happy with the items. They also had a special on which gave me 4 items for the price of 3. I will certainly be using Kenro again. I am most impressed with the service and the products. Thank you.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Great service
24. November 2025
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Excellent products, easy ordering, great prices & quick delivery.
26. September 2025
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Excellent service even though the order…
Excellent service even though the order was a small one
25. September 2025
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Keno provided me with what I required…
Keno provided me with what I required in a timely
fashion . I expect no less from an online provider.
I was impressed with the packaging which is required to ensure that the product arrives in good condition.
It was rewarding to find a product that I had last bought some 35 or 40 years ago was still available.
Good on you Keno!
24. September 2025
Antwort von Kenro Ltd
Thank you so much for your review.
We did notice your 3-star rating, and we’d love to learn how we could have made your experience a 5-star one. Your feedback is incredibly valuable to us, and we’re always looking for ways to improve.
All the best, the Kenro team
The best photo albums for my needs
These are the bed albums for my needs, the service was quick and easy.
Many thanks
26. August 2025
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
kept informed and straightforward.
kept informed and straightforward.
good quality lenses cloths not available elsewhere
26. Juli 2025
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Good value for money and rapid delivery
Good value for money and rapid delivery. Film scanner very easy to use.
24. Juni 2025
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
No better frames available anywhere
Bewildering range of products, everything made to the best quality, great prices.
27. Mai 2025
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Great price and excellent customer…
Great price and excellent customer service. Would order from them again.
26. Mai 2025
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Great service and excellent choice…
I found exactly the albums I had been looking for. Service was amazing and items delivered very quickly.
25. Mai 2025
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Antwort von Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
I've had a great experience with Kenro…
I've had a great experience with Kenro Ltd. Their products are excellent quality and well-packaged. Ordering was simple, delivery fast, and the team was responsive to questions. I purchased photo frames and a flash kit, both arrived in perfect condition and worked as described. Highly recommended, and I’ll definitely shop with them again!
8. März 2025
Bewertung ohne vorherige Einladung
Antwort von Kenro Ltd
Thank you so much for your wonderful review - we're so glad you had a great experience with us!
All the best, the Kenro team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.