I ordered the keysafe and it arrived safely. I was contacted by Kevin, the fitter, who arranged a date and time mutually convenient to us both to come and fit the keysafe. He arrived on time and in... Mehr ansehen
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Das sagen Bewerter
Ordered original Key Safe 2019 for my brother and the service was excellent. When I needed to move it, found all the answers to my questions on the excellent website eg that needed new masonry bolts... Mehr ansehen
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The product appears to be robustly constructed and will provide better security that other less expensive brands on the market. The supplied template made mounting on a brick wall straightforward. I h... Mehr ansehen
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Product as described. Installing was ok. The template is in paper form and needs to be cut out of the instructions. But getting the code sorted was quite difficult, even with instructions ,and took a... Mehr ansehen
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Unternehmensdetails
- Sicherheitsausrüstungsgeschäft
- Tresor- und Geldschrankhändler
- Sicherheitsdienst
- Anbieter von Sicherheitssystemen
Vom Unternehmen geschrieben
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Vom Unternehmen geschrieben
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Kontaktinformationen
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Vereinigtes Königreich
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
4,8
Hervorragend
2027 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Great product backed by outstanding…
Great product backed by outstanding customer support
16. März 2026
Antwort von The Key Safe Company
Hi David,
Now that’s a combo we love to see — a great product and great support to back it up! 😊
I’m sorry the illumination module gave you a bit of a hiccup to start with, but I’m really pleased Natalia was able to get things sorted quickly for you. I’ll make sure your kind words are passed on to her — she’ll be chuffed! ⭐
Thanks again for taking the time to leave a review, it really does mean a lot. If you ever need anything down the line, you know where we are.
Easy ordered
Easy ordered, sadly Royal Mail was extremely slow delivering. Certainly will use again.
7. April 2026
Antwort von The Key Safe Company
Hi David,
Thanks so much for taking the time to leave us a review — really glad to hear the ordering process was nice and easy! 😊
Sorry to hear Royal Mail took the scenic route with your delivery… even the smallest screws shouldn’t take a grand tour before arriving! 🐌📦
We really appreciate your patience, and it’s great to hear you’d happily use us again — we’ll be ready and waiting (hopefully with a slightly speedier postie next time!).
A speedy and very helpful response
I needed a code-changing tool for a key safe. A virtual assistant responded within a minute of my emailing and once I’d identified which model the key safe is they agreed to send me two of the tools free of charge. An impressively speedy & helpful response.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi David,
Thank you so much for your kind words!
We’re really pleased to hear that you had such a positive experience with our virtual assistant and that we were able to help quickly. Providing a fast and helpful service is something we always aim for, so it’s great to know this came across.
If you need anything else in the future, please don’t hesitate to get in touch – we’re always happy to help 😊
A really good key safe
A really good key safe, it's very sturdy, and with excellent installation instructions
2. April 2026
Antwort von The Key Safe Company
Hello
Thank you so much for your kind feedback! We’re really pleased to hear that you found the key safe sturdy, that’s exactly what we aim for.
It’s great to know the product met your expectations, and we really appreciate you taking the time to share your experience.
Many thanks
TKSC
Antwort von The Key Safe Company
Hi there,
Thank you for your kind words! We’re really glad to hear you found the service efficient, friendly, and helpful – that’s exactly what we strive for.
Many thanks
TKSC
This is my second purchase
This is my second purchase. The original one replaced one installed by my local authority to care for my elderly mother. When she died they removed it and I purchased exactly the same model as I found it useful and very well made. However, when I moved house I had to leave it behind so the new owners could access the house. My new home didn't have a key safe so I purchased this one. The service was really good and it was delivered within two days. I sometimes leave my dog in the house alone, I worry incase I have an accident or can't get back to feed him. Knowing I can ring my neighbour and they can use the code to take care of him gives me peace of mind.
2. April 2026
Antwort von The Key Safe Company
Hello.
Thank you so much for taking the time to share your experience – and for choosing us again, it really does mean a lot.
We’re so glad to hear that the key safe has continued to be useful for you across different homes, and that you’ve found it to be well made and reliable. It’s also great to know the delivery and service met your expectations.
Your reason for having one really resonated with us too – having that extra peace of mind, whether it’s for loved ones or even making sure your dog is looked after if something unexpected happens, is exactly why these products matter.
Thanks again for your continued support, and if you ever need anything in the future, we’re always here to help.
Many thanks
Matt
Very fast delivery and the key box…
Very fast delivery and the key box seems great, instructions were clear
24. März 2026
Antwort von The Key Safe Company
Hi Imogen,
Thank you for your lovely review!
We’re really pleased to hear your order arrived quickly and that you found the instructions clear and easy to follow. It’s great to know the key box has made a good first impression.
If you need any help getting set up or have any questions, we’re always here to help!
Antwort von The Key Safe Company
Hi Ben,
Thanks so much for the 5 stars! 🌟
We’re really pleased to hear you’re happy with your ark Tamo key safe and that the installation was carried out efficiently – that’s exactly the combination we aim for. Solid product, smooth setup… sounds like everything was locked in nicely! 🔐😄
Appreciate you taking the time to leave a review, Ben – it means a lot to us.
Antwort von The Key Safe Company
Hi Barry,
“Happy Customer” – now that’s exactly what we love to hear! 😄
Thanks so much for the 5 stars and your kind words. We’re really glad the replacement weather cover for your Slimline key safe hit the mark and that everything went smoothly. Sounds like we’ve got things… well covered! ☔🔐
Appreciate you taking the time to leave a review, Barry – it means a lot to us.
Excellent product to install and user…
Excellent product to install and user convenience. Highly recommended.
2. März 2026
Antwort von The Key Safe Company
Hi Mark,
Thanks so much for your 5-star review! 🌟
We’re thrilled to hear you found the ark Tamo key safe both easy to install and convenient to use – that’s exactly what we aim for. It’s great to know it’s earning its stripes in your home 🔐💪
Really appreciate you recommending us too – nothing beats a happy customer spreading the word! 😄
It's all good
The product is great. The construction is solid, the appearance displays strength and overall the Key-safe emits might. Just the kind of expression required if the Safe is exposed, and open to view.
The 'fitting of' and the 'setting up' of the Safe came with clear operating instructions.
Also the package was delivered remarkably quickly, thank you, to the delivery service involved.
2. März 2026
Antwort von The Key Safe Company
Hi Colin,
“It’s all good” – now that’s the kind of review we like to start the day with! 😄
Thank you so much for the 5 stars and for such a brilliant description of your ark Tamo key safe. We love how you’ve captured that sense of strength and presence – it really is designed to look as tough as it performs 💪🔐
Great to hear the instructions made both fitting and setup nice and straightforward too – no head-scratching required! And we’re delighted it reached you so quickly… sounds like everything was locked in and delivered right on cue 🚚
Thanks again for taking the time to share your thoughts, Colin – it’s massively appreciated.
Our front cover was broken
Our front cover was broken , I made a phone call to key safe chatted to a lovely lady who got a replacement out in the post promptly , was only £10 which I thought was brilliant including post ! Thank you John
2. März 2026
Antwort von The Key Safe Company
Hi John,
What a lovely review – thank you so much for the 5 stars! 😊
We’re really glad you got in touch and that Natalia was able to get everything sorted for you quickly (we’ll be sure to pass your kind words on to her – she’ll be chuffed!). It’s always great to hear when our team can step in and help get things back on track.
And we have to agree… a replacement cover delivered for £10 is a bit of a cover story worth sharing! 😄
Thanks again for taking the time to leave a review, John – it really means a lot to us.
Good product.
Good product.
Mounted on stuccoed wall so long screws used.
The Rawplugs supplied were difficult to put in place, suggested drill bit was not really quite thick enough, requiring me to enlarge the hole which then led to Rawplug slipping in hole - all very frustrating, but safe now successfully installed.
24. Februar 2026
Antwort von The Key Safe Company
Hi William,
Thanks so much for taking the time to share your experience – and for the 4 stars, we really appreciate it 😊
We’re really pleased to hear you’re happy with the key safe itself, but sorry to hear the installation was a bit of a battle. That definitely sounds frustrating, especially when things don’t quite line up as expected with the drill bit and plugs.
You’re absolutely right – most customers do find the installation straightforward, so it’s really helpful to hear where things didn’t quite go to plan in your case. Stuccoed walls can sometimes add an extra layer of challenge, but it certainly shouldn’t have felt like a DIY obstacle course! 🧱🔧
That said, fair play for sticking with it and getting everything securely installed in the end – that’s the main thing (and hopefully no more wrestling with wall plugs anytime soon! 😅)
Thanks again for your honest feedback, William – it really helps us keep improving.
Antwort von The Key Safe Company
Hi Jim,
Short, sweet, and straight to the point – we love it! 😄
Thanks so much for the 5 stars and for choosing the C500 along with the fitting pack. We’re really glad you found the site easy to use and that everything arrived right on time… just how it should be! ⏱️
Sounds like everything went smoothly from click to delivery – music to our ears 🎶 (or should we say, lock and key perfection 🔐).
Appreciate you taking the time to leave a review, Jim – it means a lot!
Great purchase Experience but Installation was a shambles
I purchased the ark Tamo™ Maximum Security Key Safe with additional fitting as my wall is rendered. The purchase experience was great and i have no complaints. I also purchased the pro installation as i needed it quickly done to enable my Mum's carers to enter the property. This part was problematic as the communication wasn't great between the company performing the installation, myself and The key Safe Company. I had to chase up multiple times to find out when the installation was going to happen. It then got cancelled and then got delayed and each time i had to chase instead of TKSC managing the process
27. Februar 2026
Antwort von The Key Safe Company
Hi Ravinder,
Thank you so much for taking the time to leave such a detailed review – and for trusting us with something so important for your Mum’s care. We’re really pleased to hear that you’re happy with your ark Tamo key safe and that the purchase itself was a smooth experience 😊
That said, I’m genuinely sorry that the installation side let things down. You’re absolutely right to call this out – even though the installation is carried out by a subcontractor, it’s our responsibility to make sure everything runs like clockwork… and in this case, it clearly didn’t ⏰
Having to chase for updates, deal with cancellations, and experience delays is far from the smooth, secure setup we aim to provide – especially when you needed it done quickly. That’s not the level of service we expect for our customers, and I completely understand your frustration.
We really appreciate you highlighting this, as it helps us tighten things up behind the scenes and make sure future installations don’t go off the rails. While we’re glad the key safe itself is doing the job and keeping things secure! 🔐, we know the journey to get there should have been much better.
Thank you again for your patience and your honest feedback – it truly means a lot to us.
My key safe cover was faulty
My key safe cover was faulty, replacement sent , very helpful staff.
23. März 2026
Antwort von The Key Safe Company
Hi Jane,
Thanks so much for your lovely review 😊
I’m really glad we could get that replacement cover sorted for you quickly and that the team were able to help. I’ll make sure Jamie sees your kind words – it’ll make his day!
Hopefully your key safe is now back to being fully covered and ready for whatever the weather throws at it ☔🔐
Thanks again for taking the time to share your experience!
Fantastic Keysafe - v. safe
Helpful advice on the appropriate keysafe for our property, and timely updates on fitting. The fitter was excellent, really skilled and speedy.
26. Februar 2026
Antwort von The Key Safe Company
Hi Amanda,
What a lovely review – thank you so much! 😄
We’re really pleased we could help you choose the right key safe for your property and keep everything running smoothly with the updates along the way. Even better to hear the installation went so well – we’ll be sure to pass your kind words on to the fitter, they’ll really appreciate it 👍
Sounds like your C500 Pro is doing exactly what it should – keeping things very safe and secure 🔐
Thanks again for trusting us, it means a lot!
Well made
Well made, easy to install, easy to use, feels like a robust product made for the safe storage of keys. Would recommend it without hesitation.
26. Februar 2026
Antwort von The Key Safe Company
Hi Ian,
This is great to read – thank you! 😄
Really pleased to hear the XL security screws were straightforward to fit and are giving you that solid, secure feel. Sounds like your key safe is now properly locked down 🔐
We really appreciate the recommendation as well – that means a lot to us. Thanks again for taking the time to share your experience!
Antwort von The Key Safe Company
Hi Ehmad,
Short, sweet, and absolutely solid – we love it 😄
Thanks so much for taking the time to share your feedback. It’s great to hear both the service and the C500 Pro hit the mark for you. Sounds like everything was locked in just right 🔐
Really appreciate you choosing us and trusting us with your purchase – it means a lot!
Heavy, well constructed and secure.
Knowing the quality from a previous purchase, I ordered my second C500 keysafe and it was delivered the next day. Clear instructions, helpful online video .. and it was fitted easily and swiftly. And then easy to contact my local Ambulance Trust and have the code we have set recorded with them.
20. März 2026
Antwort von The Key Safe Company
Thanks for such a fantastic review, Peter! 😄
We’re delighted to hear you came back for a second C500 Pro — that’s a real vote of confidence! It’s great that everything from delivery to installation went smoothly, and that the instructions and video helped make things nice and straightforward.
Brilliant to hear you’ve also registered your code with your local Ambulance Trust — that extra step really helps make the most of your key safe in an emergency.
Sounds like everything is solidly set up and working just as it should — secure, simple, and ready when needed! 🔑✨
Thanks again for taking the time to share your experience.
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