I ordered the keysafe and it arrived safely. I was contacted by Kevin, the fitter, who arranged a date and time mutually convenient to us both to come and fit the keysafe. He arrived on time and in... Mehr ansehen
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Das sagen Bewerter
Ordered original Key Safe 2019 for my brother and the service was excellent. When I needed to move it, found all the answers to my questions on the excellent website eg that needed new masonry bolts... Mehr ansehen
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The product appears to be robustly constructed and will provide better security that other less expensive brands on the market. The supplied template made mounting on a brick wall straightforward. I h... Mehr ansehen
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Product as described. Installing was ok. The template is in paper form and needs to be cut out of the instructions. But getting the code sorted was quite difficult, even with instructions ,and took a... Mehr ansehen
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Unternehmensdetails
- Sicherheitsausrüstungsgeschäft
- Tresor- und Geldschrankhändler
- Sicherheitsdienst
- Anbieter von Sicherheitssystemen
Vom Unternehmen geschrieben
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Vom Unternehmen geschrieben
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Kontaktinformationen
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Vereinigtes Königreich
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
4,8
Hervorragend
2026 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good service; police approved key safe
I was directed to The Key Safe Company when searching for a police-recommended secure key safe. The online details were clear and detailed. I ordered and the key safe was delivered promptly. It comes with masonry fixings and clear instructions on setting the code and fixing. Great!
15. April 2026
Antwort von The Key Safe Company
Thank you for your fantastic review. We’re delighted to hear that you found us while searching for a police-recommended secure key safe and that our online information was clear, detailed, and helpful.
It’s also wonderful to know your order arrived promptly and that the included masonry fixings and setup instructions made everything straightforward. We always aim to provide both secure products and a smooth customer experience from start to finish.
Thank you again for choosing The Key Safe Company — we really appreciate your support.
The product is great
The product is great - strong and easy to use.
I paid extra for the fitting service but it took about 3 weeks for this to be completed so it was a good job that I wasn’t in a hurry!
20. März 2026
Antwort von The Key Safe Company
Thank you, Pamela, for your review. We’re delighted to hear that you’re pleased with the product and found it strong and easy to use.
We’re sorry to hear that the fitting service took longer than expected to be completed, especially after paying for the additional service. We understand how frustrating delays can be, and we appreciate your patience while this was arranged.
Your feedback is very valuable and helps us review our installation service to ensure a smoother and quicker experience going forward. Thank you again for choosing The Key Safe Company.
Helpful information prior to purchase
Helpful call, prior to purchase, with someone knowledgeable about the product that I was considering, which contributed to my decisionmaking.
We haven’t yet installed the safe though. So I can’t yet comment on how it functions in situ.
14. April 2026
Antwort von The Key Safe Company
Thank you, Mrs Talbot, for your thoughtful review. We’re delighted to hear that the call before your purchase was helpful and that our knowledgeable team member could provide the information you needed to support your decision.
We believe choosing the right key safe should come with clear guidance and honest advice, so it’s wonderful to know this made a difference.
We hope installation goes smoothly and that the safe performs just as well once in place. Thank you again for choosing The Key Safe Company.
Antwort von The Key Safe Company
Thank you for your excellent review. We’re delighted to hear that you were pleased with both our customer service and delivery.
Providing a smooth experience from order to arrival is always our goal, so it’s wonderful to know we met your expectations.
Thank you again for choosing The Key Safe Company — we truly appreciate your support.
Antwort von The Key Safe Company
Thank you, Colin, for your excellent review. We’re delighted to hear that you’re pleased with our products and the delivery times you received.
We always aim to provide high-quality products alongside a fast and reliable service, so it’s great to know we met your expectations.
Thank you again for choosing The Key Safe Company — we really appreciate your support.
Antwort von The Key Safe Company
Thank you for your great review. We’re delighted to hear that you were pleased with the quick service and that our team took the time to call and check you had ordered the correct fixing kit.
We always aim to go the extra mile to make sure our customers receive the right products first time, so it’s wonderful to know this was appreciated.
Thank you again for choosing The Key Safe Company — we truly value your support.
An Easy purchase.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Thank you, Brian, for your review. We’re delighted to hear that your purchase was an easy and straightforward experience.
We always aim to make ordering simple and hassle-free from start to finish, so it’s great to know we delivered on that for you.
Thank you again for choosing The Key Safe Company — we really appreciate your support.
Good customer service
Contacted me and provided a solid product to replace out of stock item. Excellent company with excellent customer service
13. April 2026
Antwort von The Key Safe Company
Thank you for your fantastic review. We’re delighted to hear that you were pleased with both the customer service you received and the replacement product we provided when your original item was out of stock.
We always aim to keep our customers informed and ensure we find the best possible solution when issues arise, so it’s wonderful to know this made a positive impression.
Your kind words about our company and service mean a great deal to the whole team. Thank you again for choosing The Key Safe Company.
The key safe seems to work well
The key safe seems to work well. But it has only been used for a few days.
My complaint is - i paid for next day delivery, which should have been Thursday. The parcel arrived Saturday...
9. April 2026
Antwort von The Key Safe Company
Thank you, Paul, for your review. We’re pleased to hear that your key safe seems to be working well so far and hope it continues to meet your expectations over time.
We’re very sorry to hear that your next day delivery did not arrive as promised and instead reached you on Saturday. We completely understand how frustrating that must have been, especially when you had paid for an upgraded delivery service. This is not the standard we aim to provide, and we appreciate you bringing it to our attention.
Your feedback is valuable and helps us review both our processes and courier performance. Thank you again for choosing The Key Safe Company.
Great item prompt dispach
Great item prompt dispach , sham dhl truck broke down adding 24 hrs ,thats just life
19. März 2026
Antwort von The Key Safe Company
Thank you, Richard, for your great review. We’re delighted to hear you’re pleased with the item and that your order was dispatched promptly.
We also appreciate your understanding regarding the courier delay. While it was unfortunate that the DHL vehicle breakdown added a little extra time, we’re grateful for your patience and positive attitude.
Thank you again for choosing The Key Safe Company — we really appreciate your support.
Website was easy to navigate and informative
Website was easy to navigate and explained the differences between each model of key safe clearly.
Delivery was prompt and physical installation was straightforward.
It did take me 2 reads of the "how to set your combination" to fully understand what was required but apart from that everything was a breeze.
9. April 2026
Antwort von The Key Safe Company
Thank you, RC, for your great review. We’re delighted to hear that you found the website easy to navigate and informative, with clear guidance on the differences between our key safe models. It’s also wonderful to know that delivery was prompt and installation was straightforward.
We really appreciate your honest feedback regarding the combination setup instructions. Customer insights like yours are invaluable and help us continue improving our guides and overall experience.
Thank you again for choosing The Key Safe Company — we’re so pleased everything else was a breeze!
Excellent customer service!
I purchased a Supra key safe from the Key Safe Company.
I'm very happy with the key safe, but unfortunately one of the screws broke during installation.
A quick email to the Key Safe Company later, and a new pack of screws is on its way to me free of charge.
That is excellent customer service by the Key Safe Company.
I'm a happy customer.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Thank you, Mike, for your fantastic review. We’re delighted to hear that you’re happy with your Supra Key Safe and that our team could quickly help resolve the issue for you.
We understand how important it is to make installation as smooth as possible, so we were more than happy to send a replacement pack of screws straight out to you.
Your kind words about our customer service mean a lot to the whole team, and we’re so pleased to know you’re a happy customer. Thank you again for choosing The Key Safe Company.
Expensive but absolutely worth it!
Tamo Ark Key Safe purchased by me and now in daily use. No doubt the best key safe on the market and you do get what you pay for. I contacted "customer service" with a couple of comments and the response was helpful and immediate.
Highly recommended.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Thank you, Les, for your fantastic review and recommendation. We’re delighted to hear that your Tamo Ark Key Safe is now in daily use and proving to be worth the investment. We truly believe in offering quality, security and reliability, so it’s great to know that came across in your experience.
We’re also pleased our customer service team could assist you quickly and helpfully. Your feedback means a great deal to us, and we really appreciate you taking the time to share it.
I contacted Keysafe regarding my…A Satisfied Customer
I contacted Keysafe regarding my multiple order
Their response was quick and reassuring
I was very happy with the instruction given and returned the unwanted items
I necessarily i would make other purchases from this company.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Jasinth,
Thank you so much for taking the time to leave us a review 😊
We’re really glad Natalia was able to get back to you quickly and help put your mind at ease after the mix-up with the multiple orders. It’s always a bit stressful when that happens, so it’s great to hear you felt reassured and supported throughout 👍🔐
Even though the returns needed to go via Amazon in this case, I’m pleased everything was clearly explained and you were able to get it sorted without hassle.
Really appreciate your kind words — and we’d be delighted to help again anytime you need us in the future 😊
Really quick response to query.
Really quick response to query.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Sue,
Thank you so much for taking the time to leave us a review as well as a great CSAT score — we really appreciate it 😊
I’m glad we were able to come back to you quickly and point you in other directions to try, especially with something as tricky as a mystery key safe code after moving into a new place! 🏡🔐
And yes… a little shoutout for our Evie AI too! She loves answering in lightning speed 😄🤖
Antwort von The Key Safe Company
Hi Hazel,
Thanks so much for your lovely review 😊
Really glad to hear everything was easy to order and arrived promptly — that’s exactly how it should be! 📦✨ And great choice going for the fitting pack too; always handy to have everything ready to go in one go rather than hunting around mid-install! 🔧😄
We really appreciate you taking the time to leave feedback. If you ever need anything else, we’re always happy to help.
Great all round service from order till…
Great all round service from order till delivery
16. März 2026
Antwort von The Key Safe Company
Hi Elaine,
Short, sweet, and we love to hear it — thank you! 😊
I’m so pleased everything went smoothly from order to delivery, that’s exactly what we aim for every time (no drama, just dependable service!). 📦✨
Really appreciate you taking the time to leave a review, and if you ever need anything else, we’re always here to help.
First time I have used this company - Good impression.
First time I have used this company, and I was after what I thought was an obscure item. A weather cover for an external key safe! I ordered two to replace two broken 10 year old ones, and had delivery for £4. 3 days later I had them in my hand.
9. April 2026
Antwort von The Key Safe Company
Hi Martin,
What a great first impression to make — we’ll happily take that, thank you! 😊
Love that your key safes are still going strong after 10 years… clearly built to last, even if the weather covers eventually decide they’ve had enough of the British climate! 🌧️😄
I’m glad we could get the replacements out to you quickly too — and I promise, not obscure to us at all… we’ve always got those tucked away and ready to go!
Thanks again for taking the time to leave a review, and hopefully we’ll see you again (though maybe not for another 10 years!).
Although the item I wanted was out of…
Although the item I wanted was out of stock they found an ex display one in mint condition. Great friendly service
9. April 2026
Antwort von The Key Safe Company
Hi Adam,
Thanks for the lovely review — we do like a good “hidden gem” moment! 😊
I’m really glad the team were able to track down an ex-display padlock for you and that it arrived in tip-top condition. It may not be one we sell often, but it’s nice to know it found the right home! 🔐
Appreciate your kind words about the service too — we’ll always do our best to go the extra mile (or have a good rummage in the cupboard when needed!).
Great product backed by outstanding…
Great product backed by outstanding customer support
16. März 2026
Antwort von The Key Safe Company
Hi David,
Now that’s a combo we love to see — a great product and great support to back it up! 😊
I’m sorry the illumination module gave you a bit of a hiccup to start with, but I’m really pleased Natalia was able to get things sorted quickly for you. I’ll make sure your kind words are passed on to her — she’ll be chuffed! ⭐
Thanks again for taking the time to leave a review, it really does mean a lot. If you ever need anything down the line, you know where we are.
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